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06/08/2017 07/08/2017
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    Silken Puerta de Madrid

    Calle Juan Rizi 5, 28027 Madrid, Spain
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    06/08/2017 07/08/2017
    US$68
    US$64
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    US$68
    US$64
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    Traveller (203)
    Room & Suite (166)
    Dining (40)
    Overview
    • Excellent28%
    • Very good45%
    • Average17%
    • Poor6%
    • Terrible4%
    Travellers talk about
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    4.0 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (704)
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    There are newer reviews for Silken Puerta de Madrid
    See the most recent reviews

    11 - 15 of 149 reviews

    Reviewed 17 April 2017

    Really nice - just a few things that could be a lot better: Twin room means one huge bed and one very narrow one. Breakfast was a disappointment as there was a wait for cutlery, gluten-free bread and boiling water for tea. Other than at...More

    Review collected in partnership with this hotel
    Thank J1052IKcarolinet
    Response from Raquel G, Customer Care department at Silken Puerta de MadridResponded 19 April 2017

    Dear guest, Thank you for staying with us and for rating our facilities and services. We appreciate your comments and we are sorry that your stay hasn't been as pleasant as you expected. Regarding to the twin rooms, you are right. Our twin rooms have...More

    Reviewed 17 April 2017

    We rented 4 rooms total and 2/4 of the rooms had valuables stolen!! $250 cash was stolen from a backpack. (Yes we should've used a safe, but we were in a rush and never expected our personal belongings to be rummaged through) other personal belongings...More

    Review collected in partnership with this hotel
    Thank S8146VHjenniferh
    Reviewed 11 April 2017

    Nice room, and very good service at the airport and in the hotel. Everything you need is in the room, restaurants close to the hotel. Shuttle service from or to the airport is highly appreciated. Thanks again.More

    Review collected in partnership with this hotel
    Thank jennifergE2112GF
    Response from Raquel G, Customr care department at Silken Puerta de MadridResponded 12 April 2017

    Dear Jennifer, thank you so much for staying with us and for taking a minutes to rate or facilities and service. We really appreciate your comments and we are glad that you have enjoyed your stay with us. We hope to see you soon in...More

    Reviewed 8 April 2017

    room was an average size, but clean, and beds were comfortable. nice bathroom as well, breakfast was good with many items to choose from. easy access to the city center by car. it would be better if they offer free car parking.More

    Review collected in partnership with this hotel
    Thank 766imadf
    Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 11 April 2017

    Dear guest, Thank you for stay in our hotel and take a minutes to rate our facilities and services. We are glad that you have enjoyed your stay with us. Outside of the hotel there is a free parking area were you can park your...More

    Reviewed 27 March 2017 via mobile

    I stayed here for business alone. After checking in a man let himself into my room. He couldn't speak English so I spoke to reception to ask why this had happened. I spoke to two members of staff who both seemed quite surprised that I'd...More

    Thank Snoopcazzycaz
    Response from Raquel G, Customer care department at Silken Puerta de MadridResponded 29 March 2017

    Dear guest, Thank you for your stay in our hotel and for rating our facilities and services. We are sorry that you haven't enjoy your stay for the reasons that you have explained. Before to give a key to any guest, we check the identity...More

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free Internet
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$40 - US$128 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #43 Best Value Hotel in Madrid
    • #129 Luxury Hotel in Madrid
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 194
    • Reservation Options
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    • Location
    • Spain >
    • Community of Madrid >
    • Madrid
    • Also Known As
    • Silken Puerta De Madrid Hotel Madrid ,
    • Silken Puerta De Hotel Madrid
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    Traveller (203)
    Room & Suite (166)
    Dining (40)
    Hotel & Grounds (150)
    Bathroom (29)
    Family and Play Areas (1)
    Business Centre & Event Rooms (1)
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    Nearby Restaurants
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    Nearby Attractions
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    .90 miles away
    Parque La Quinta de los Molinos
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    Ask a question
    Questions & Answers
    Dhanasegaran S
    19 May 2017|
    AnswerShow all 2 answers
    Response from Raquel G | Property representative |
    Good morning, yes, we sell tickets for local attractions at front desk. Best regards, Customer care department.
    0
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    Google Translation
    sbrown48
    16 May 2017|
    Answer
    Response from Raquel G | Property representative |
    Hello, our hotel is situated at 8 km from the center of Madrid. At 100m from the hotel entrance, there is a bus stop in which you can take the bus 146 that goes to Plaza del Callao in city center, in about 30 minutes. Best... More
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    eric_the_viking1
    1 June 2016|
    AnswerShow all 3 answers
    Response from Raquel G | Property representative |
    Dear Eric, The nearest metro station is 15 minutes walking from the hotel, but next to us, there is a bus stop with two lines. The 146 bus go to city center, till Plaza de Callao and takes around 30 minutes. The 114 bus go... More
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    Room Tips
    "Upper rooms are warmer, good for winter, but get lower rooms for summer."
    Read review
    "Awesome Place"
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    "COuldn't think of any differences that would drive you to request rooms at this location"
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    "Note that very few are speaking English in all city (not even taxi drivers or even in some parts of airport)"
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