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Hotel Europa

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Traveller (674)
Room & Suite (377)
Dining (32)
Ratings and reviews
#64 of 447 Hotels in Madrid
Certificate of Excellence
  • Excellent55%
  • Very good38%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“puerta del sol”(540 reviews)
“great location”(494 reviews)
“outdoor cafe”(22 reviews)
View all reviews
What's included
Free Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Concierge
Wheelchair access
Dry Cleaning
Private Balcony
Free Parking
Breakfast included
Pool
Airport Transportation
3 Star Hotel
View all hotel information
Location and contact
Calle Carmen 4, 28013 Madrid, Spain
Hotel website
9 miles to Barajas Airport
656 restaurants are within a 0.25 mile radius
0.1 miles from Puerta del Sol
View nearby attractions and restaurants
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Reviews (3,048)
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2,128 results
Traveller rating
1,186
777
114
30
21
Traveller type
Time of year
LanguageEnglish
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1,186
777
114
30
21
Show reviews that mention
All reviewspuerta del solgreat locationoutdoor caferick stevespeople watchingstreet performersplaza mayorcentral locationwithin walking distanceinterior roomroyal palacesol metro stationbalcony overlookinglight sleeperinner courtyardquiet roomthe hotel staff
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1 - 5 of 2,128 reviews
Reviewed 4 days ago

We stayed in Madrid for one week and the location of this hotel was great for getting to all the sites. The rooms were clean, modern and comfortable and the staff were super friendly and helpful. We had several meals in the restaurant and enjoyed...More

Thank Liz T
Response from hoteleuropamadrid, Gerente at Hotel EuropaResponded 4 days ago

Dear Liz T., We would like to thank you for your kinf words and mosto f all for taking your time to write this wonderful review. We are happy to read that you had a great stay and even more you mentioning our location, our...More

Reviewed 1 week ago via mobile

Stayed just 2 nights in Mardrid taking train to Barcelona. The hotel staff was so nice. It was a great location and the restaurant had great food and coffee. The paella was incredible. Plaza del sol had amazing vibe and great restaurants nearby too !...More

Thank aromab34
Response from hoteleuropamadrid, Gerente at Hotel EuropaResponded 6 days ago

Dear guest, I would like to tank you for spending some of your value time to express your satisfaction during your last stay at Hotel Europa. We are happy to read that you had a great stay and even more you mentioning our central location...More

Reviewed 1 week ago

We spent the first night in a dark, horrible room that was laid out in a zig-zag fashion; a room so dour it could have been in a two-star hotel. I can't express how depressing it was. After sorting it out with the front desk...More

Thank Pamela H
Response from hoteleuropamadrid, Gerente at Hotel EuropaResponded 1 week ago

Dear Pamela: Thank you very much for having taken a few minutes of your value time to express your satisfaction. We should be honest to thank you trusting us during your stay in Madrid. As you describe our rooms have good linens and you can...More

Reviewed 1 week ago

Loved the location of this beautiful hotel! Helpful staff. Great value! We had a plaza view room and could watch the entertainment unfolding each evening right from our room. Lots of food options near by.More

Review collected in partnership with this hotel
Thank tplitt
Response from hoteleuropamadrid, Gerente at Hotel EuropaResponded 1 week ago

Wonderful hotel! Loved the location of this beautiful hotel! Helpful staff. Great value! We had a plaza view room and could watch the entertainment unfolding each evening right from our room. Lots of food options near by. Dear guest, I would like to thank you...More

Reviewed 1 week ago

Bad service, and these people lie to their guests! Do not stay here. We were not told at check in a major event in Madrid was taking place just outside our window, lasting almost our entire stay, 3 days straight. The music and noise was...More

Review collected in partnership with this hotel
Thank William A
Response from hoteleuropamadrid, Gerente at Hotel EuropaResponded 1 week ago

Dear guest, First of all, I would like to thank you for taking the time to review our hotel and the service offered. We highly value your opinion in order to continue improving and as base for making our guests stay more enjoyable every time....More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Hotel Amenities
Wheelchair access
Room Service
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$97 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Madrid
#142 Business Hotel in Madrid
Room types
Non-Smoking Rooms
Details
Price range
US$97 - US$211 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Romantic Hotel in Madrid
#142 Business Hotel in Madrid
Room types
Non-Smoking Rooms
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Traveller (674)
Room & Suite (377)
Dining (32)
Pool & Beach (2)
Nearby
Centro
Expansive plazas, local and foreign crowds, street
performers, colorful lights, window shopping,
restaurant signs promising the best paella, ham, and
churros con chocolate- this is downtown Madrid, a
collection of plazas interconnected by a network of
side streets. Some of these side streets are wide
pedestrian shopping routes, and some are hidden, so
it's possible to duck in and out of the bustle as
...More
Questions & Answers
Ask a question
domt78
26 January 2018|
AnswerShow all 3 answers
Response from Dave H | Reviewed this property |
In the middle of Madrid - right off Puerta del Sol
0
Votes
Faizz H
1 October 2017|
AnswerShow all 7 answers
Response from DebbiedeG | Reviewed this property |
This is not a luxury hotel. It is a very reasonably priced hotel. No transportation to the airport but the subway is right there and it is also easy to get a cab in Puerto del Sol. The hotel does not have its own parking but... More
0
Votes
Faizz H
1 October 2017|
AnswerShow all 7 answers
Response from Don F | Reviewed this property |
The hotel does not offer a shuttle. You walk to the metro stop, right in front of the hotel. You can take the metro or the certinas (longer line trains (further down in the station) to the airport. You must buy an airport... More
0
Votes
Room Tips
"Given the location right on Plaza del Sol, rooms on the upper floors are quieter."
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"ALWAYS ask to see the room. A balconied room overlooking the square is terrific."
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"None, just don’t stay here!!"
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"I would say high level rooms as the noise can be a bit for some if not used to city noise"
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