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Hotel Europa

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#37 of 447 Hotels in Madrid
Certificate of Excellence
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Hotel Europa
Hotel Europa
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2,132 Reviews from our TripAdvisor Community

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Showing 1,559: English reviews
Bucharest, Romania
Level Contributor
60 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed yesterday NEW via mobile

We chose this hotel by reference to its location and Tripadvisor rating. The location is indeed perfect, 50 m from Sol and the coresponding Metro. All important Madrid sites (e.g. museums, places, palace) are within walking distance from the hotel. Facilities of the hotel are just ok, nothing fancy. Thr personel was very nice with the exception of the maids... More 

Helpful?
Thank Bogdan2005
Ventura, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 days ago NEW

Good experience. Location is great. Walking distance to shops, restaurants. Safe environment. Rooms are huge. Service is good except for our room was not ready as expected. Staffs are friendly. Good service

Review collected in partnership with this hotel

Helpful?
1 Thank Vivienne M
Aberystwyth, United Kingdom
Level Contributor
99 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 1 week ago

Receptionists were all polite and professional with good English. Some better than others and with my awful Spanish, if we were struggling the receptionist would call for a colleague with better English. We got excellent advice about getting across to Chamartin Station for our trip to Segovia too. The room wasn't huge , but a decent enough size, clean and... More 

Helpful?
1 Thank GillJezz
Waalre, The Netherlands
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Booked the hotel Europa only two days in advance via TripAdvisor. Hotel is being completely renovated; nearly finished now. A new, nice , modern and very large room. A beautiful large bathroom with rain shower. Big screen TV and free WiFi. My room was facing the square Puerta de Sol. Note this is a busy downtown square, you cannot sleep... More 

Helpful?
1 Thank Henk v
Northampton, Massachusetts
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Pros: Excellent location near metro and shopping, good wifi, nice bathrooms Cons: Can't control thermostat, paper- thin walls, refrigerator doesn't work Not a dad stay but not very flexible living grocery store down street but no place to store food. DONT get continental breakfast- it's just bread and OJ. Save your $$ and buy something good.

Helpful?
Thank Ascegan
A TripAdvisor Member
Reviewed 2 weeks ago via mobile

Not a posh hotel but in an excellent location. Walking distance to many major tourist spots. Missing basics in room such as tissues, clock, and water. Wifi is terrific!The staff is all helpful and kind. Would stay here again knowing what I need.

Helpful?
Thank A TripAdvisor Member
Mechanicsville
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

My husband and I stayed here 4 nights in October. The staff was always friendly, helpful and professional. They spoke very good English, as our Spanish hadn't been used for about 45 years. Our room was right on Puerta del Sol, which gave us an excellent view of everything. Overlooking the square can be a bit loud, but it wasn't... More 

Helpful?
1 Thank Mary B
Dallas, Texas
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 2 weeks ago

We love this hotel. Great staff, great location, and the best shower in all of Spain. The rooms are very large. Close to to the huge department store Englise, which has a huge grocery and wine department, very handy...

Review collected in partnership with this hotel

Helpful?
1 Thank Brenton2014
2 reviews
Reviewed 2 weeks ago

The room had little to no decoration at all and seemed very sterile. That said, the room was clean and the staff was helpful. Location was very good, near metro stop and within walking distance of many sights.

Helpful?
Thank GRACE D
San Clemente, California
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

The staff at the hotel were very helpful and friendly. The rooms were sprayed with fragrance to make you think they were really clean. For anyone with allergy, this is not the place to stay. If you want a central location, walk to many sites, this is a good spot.

Review collected in partnership with this hotel

Helpful?
Thank patriciapayne

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hotel Europa

Address: Calle del Carmen 4, 28013 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: £76 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Europa 3*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Travelocity, TripOnline SA, Orbitz, Agoda and Odigeo so you can book your Hotel Europa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Europa Hotel Madrid
Hotel Europa Madrid
Hotel Style:
#20 Romantic Hotel in Madrid
#24 Family Hotel in Madrid
#144 Business Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Europa staff and other travellers.
46 questions
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Questions? Get answers from Hotel Europa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to see the action get a room facing the Sol. If you value your sleep, then don't.”
 of 5 bubbles GillJezz, 26 Nov 2016 | Read review
“Not at the Square Puerta del Sol”
 of 5 bubbles henkv290, 25 Nov 2016 | Read review
“We love the higher floors, which are quiet and give you a great view of the Puerta del Sol, constant entertainment! All the rooms should be renovated in the next few months.”
 of 5 bubbles Brenton2014, 19 Nov 2016 | Read review
“If you chose this hotel, pay for an exterior room.”
 of 5 bubbles patriciapayne, 17 Nov 2016 | Read review
“corner room has square and side street view, two windows better than one, can be hot in summer. 3rd floor if available.”
 of 5 bubbles 254odieb, 17 Nov 2016 | Read review
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