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Santa Ana Apartamentos

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174 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Barnsley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 August 2016 via mobile

Stayed in from 25th July till 1st August It was ok but beware credit card fraud Someone kept trying to withdraw money from the card I gave them when I booked the hotel Lucky that my bank refused and I cancelled credit card Told reception but they knew nothing but told me to contact booking com . Why should I... More 

Helpful?
2 Thank emdad r
santa ana a, Manager at Santa Ana Apartamentos, responded to this review

Hello, and thank you for your review. Please note that you give your card number not only to Booking.com, our hotel, but also restaurants and shops. Credit card fraud happens everywhere - it´s enough that someone hacks a restaurants system. We don´t even store your card details. We get them directly from Booking.com´s extranet. Thank you. More 

leicester
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 July 2016 via mobile

I stayed at the Santa Ana apartments for 2 nights on Monday. Beautiful apartment, loads of room. The kitchen is large with more electrical a than my own kitchen. The bathroom was great, it comes with a power shower (with the jets of water from all angles) which was great. The only thing I would say is it is actually... More 

Helpful?
Thank Luke M
santa ana a, Gerente at Santa Ana Apartamentos, responded to this review

Thank you! More 

Perth, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2016

We knew Madrid would be more expensive than Seville and Granada, where we'd been previously but I'm glad we didn't have to stay more that four nights in this apartment. It was clean but could do with a little loving care. They claimed a patio which was actually locked off and inaccessiable. Pleasant reception staff. The location was very central... More 

Helpful?
Thank Chris W
santa ana a, Manager at Santa Ana Apartamentos, responded to this review

Thank you! We are working on the ¨little loving care¨part I assure you. It´s a process. What is called a ¨patio¨in Spain is mostly a well, sometimes a little more than that. But that is very common, every building has a ¨patio¨for hanging out the washing mostly. It has a very practical purpose. Thank you for your feedback though! We´re... More 

Level Contributor
96 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 11 May 2016 via mobile

The web designer of these apartments should win an award as he is clearly talented in the showing what is not true. The apartments look nothing like the actual rooms. The room are so basic I felt like I was in a prison, the wifi was not working and it was clearly not a room that would make anyone happy.... More 

Helpful?
2 Thank Rachad D

Travellers are raving about these Madrid hotels

Wolverhampton, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 May 2016

Absolutely loved my stay in Madrid . These apartments would have been perfect if the noise from the Square had'nt been so close other than that it was a cheap stay so I'm not really moaning about the apartment at all just the Square. Take ear plugs for when you sleep as you will need it. Good location not far... More 

Helpful?
2 Thank blueygreeneyes
Milan, Italy
Level Contributor
193 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 14 December 2015 via mobile

Watch out. This place is nothing like the cure pictures shown on their website nor on booking. Too many Cons winning over the Pros! Pro: Locations is great Cost is alright for an apartment considering that you Might divide the cost with your mates! Perfect for a stag-do or party time! Cons: Dirty - squeezy bed - dark - bad... More 

Helpful?
4 Thank Epi1975
Budapest, Hungary
Level Contributor
5 reviews
4 hotel reviews
Reviewed 9 December 2015 via mobile

We booked two apartments 2 months before,and when we arrived to santa ana,the owner told us we have only one apartment(for 7 people). So this was the first dissapointment. After the said okay for one night only we can get two apartments but after one night we have to find another hotel because they are full. Then we checked in... More 

Helpful?
Thank Norbi15
jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 September 2015

Just had a girls weekend in Madrid , the apartment was in a great location for bars, restaurants , Santa Ana Plazza , Unfortunaly on a very noisy side street with a night club opposite , sleep was very difficult , inside the kitchen was clean but not well equipt , no wine glasses etc. The bathroom tiles were very... More 

Helpful?
2 Thank Nicky G
Nottinghamshire, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 August 2015 via mobile

This is ideally located - very basic but clean. Air con didn't work in bedroom and water tank dripped onto bathroom floor. Main problem is is the noise from all cafes, restaurants and the fact that it is across road from night club. Only managed 1.5hrs sleep because of voices, shouting etc -

Helpful?
1 Thank juliawilson42
London, England, United Kingdom
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 July 2015

We booked two apartments here and the whole process went very smoothly. Everyone was helpful and the location was just brilliant, especially for the price. The only down side was that while our apartment had a balcony and lovely big windows, our friend's was much darker, with only a tiny window in the living area and a slight smell of... More 

Helpful?
1 Thank Ellie S

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Staying in Huertas

Neighbourhood Profile
Huertas
Also known as Barrio de las Letras, Huertas was once home to prominent literary figures, Miguel de Cervantes and Lope de Vega among them. The neighbourhood is committed to celebrating its rich heritage: Calle Huertas itself is inlaid with quotes from celebrated authors, street names pay homage to them, and second-hand bookshops pervade. Huertas receives a fair amount of spillover from the center — side streets around Plaza Santa Ana take on a foreign party atmosphere at night, and you always see young backpackers navigating the streets — but as you descend into the neighbourhood, everything becomes a little more cramped and slightly less refined, and takes on more of an underground feel. Live music is at the heart of Huertas: by night, its subdued bars are ideal for meeting friends, sipping cocktails, and chatting quietly while enjoying jazz or singer-songwriter performances.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Airport Transportation
Official Description (provided by the hotel)
Santa Ana Apartamentos is an apartment building located almost but not quite in Plaza Santa Ana. We have 29 units, all non smoking, at your disposal: they vary from studios for 2 guests to family apartments for up to eight guests. Most of our apartments look our on the street but some face the interior patio, thus they are quiet but a bit darker than others. We have apartments on the ground, first, second and third floor. There are 17 steps leading up to the elevator which starts running between floors. We don not have a 24 hour reception. We accept pets - small dogs and other creatures are welcome for a small fee. We also have an airport shuttle availble 24/7. All of the units are non smoking. ... more   less 

Additional Information about Santa Ana Apartamentos

Address: Calle Nunez de Arce 14, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Huertas
Hotel Class:3 star — Santa Ana Apartamentos 3*
Number of rooms: 29
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Questions & Answers

Here's what travellers have asked, with answers from Santa Ana Apartamentos staff and other travellers.
8 questions
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Questions? Get answers from Santa Ana Apartamentos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take ear plugs for when you sleep”
 of 5 bubbles blueygreeneyes, 3 May 2016 | Read review
“Don't stay there”
 of 5 bubbles 438nickyg, 15 Sep 2015 | Read review
“Get a room with a balcony if you like light! Although the street can be a little noisy at weekends.”
 of 5 bubbles 383EllieS, 29 Jul 2015 | Read review
“For us, sleep was far more important than a view, so we asked for and got a quiet apartment on the basement level towards the middle of the building.”
 of 5 bubbles contactcarmel, 13 May 2015 | Read review
“If you want to sleep at night don't stay in a room with a view to the outside street.”
 of 5 bubbles Bicycle_Audrey, 28 Jul 2014 | Read review
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