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Iberostar Las Letras Gran Via

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#40 of 447 Hotels in Madrid
Certificate of Excellence
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Iberostar Las Letras Gran Via
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1,438 Reviews from our TripAdvisor Community

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Showing 924: English reviews
2 reviews
Reviewed 3 days ago NEW via mobile

We had a very good experience at this hotel. Location is great and reception staff were very helpful. Good ambience too. The room was very spacious and the small balcony overlooking the main granvia street gave it a typical European ambience. The only thing is they had no tea/ coffee provided in the room and the room service menu should... More 

Helpful?
Thank Priya M
Mississauga, Canada
Level Contributor
125 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 6 days ago NEW

Booked this hotel for a meeting and was pleasantly surprised. Fantastic location in the centre of everything--on Gran Via and 5 min from Sol. The meeting rooms overlook Gran via on the first floor and have floor to ceiling windows. It can be a bit noisy in daytime with traffic. The service here is just excellent. Stayed separate from meeting... More 

Helpful?
1 Thank nuyu2013
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, Firstly we want to thank you for choosing IBEROSTAR Las Letras Gran Via for your recent business meeting in Madrid and for sharing your experience with us and the readers of Tripadvisor. We do our best to ensure that the noise levels always stay within the sensible limits so our visitors are not disturbed by exterior traffic noise.... More 

Dymock, United Kingdom
Level Contributor
62 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago via mobile

Stayed for four nights in this pleasant hotel. The room was well appointed (upgraded) and included coffee machine, king size bed and very clean. Staff were friendly and helpful. Breakfast provided a good choice and we had a good meal one evening in the bar. The only drawback was the low lighting in the room and public areas.

Helpful?
1 Thank David H
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear David, We are very pleased to read that you had such a pleasant time in our hospitality at IBEROSTAR Las Letras Gran Via and want to thank you for using Tripadvisor to share your experience with others. Thank you for your suggestion regarding the lighting in our hotel. We will certainly relay your thoughts directly to our hotels technical... More 

London
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 week ago

We stayed at this hotel for three nights to spend a long weekend in Madrid. This is a lovely hotel in a fantastic location, very central and in walking distance to everything, and we really enjoyed our stay. Positives: - The room (including the bathroom) was absolutely immaculate and in perfect condition. I travel on business a lot but this... More 

Helpful?
1 Thank stellanor
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, It has been an absolute pleasure to read this great review of your recent stay with us at IBEROSTAR Las Letras Gran Via and we really appreciate that you took the time to write and share it with us and the Tripadvisor community. Firstly we want to thank you for pointing out our hotels great location, which is... More 

Level Contributor
73 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 1 week ago via mobile

My sister and I loved this hotel. The beds were very comfortable, clean spacious rooms, friendly staff and delicious food. Breakfast is part of the room fee and is so good with many choices. I wish I could cook fried eggs like they do! We also ate a delightful dinner at the hotel. It's a very pretty hotel with an... More 

Helpful?
1 Thank Gloria B
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Gloria, We would like first and foremost to thank you for choosing IBEROSTAR Las Letras Gran Via for your recent visit to Madrid and also for making the effort to share your opinion with us and the community of Tripadvisor. On the other hand we thank you for pointing out our hotels great location, which is one of the... More 

Milan, Italy
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

lovely hotel close to the center. a poetic touch with poems painted on teh walls in each room. very clean and nicely decorated. is one of my recurrent destinations when i'm in Madrid. also i like the rooms to be silent.

Helpful?
1 Thank Roberto B
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Roberto, Firstly we want to thank you for the loyalty you have shown us by choosing IBEROSTAR Las Letras Gran Via again for your recent visit to Madrid and for sharing your experience with us and the readers of Tripadvisor. We thank you for pointing out our hotels great location. Having our capitals most significant places of cultural and... More 

Aberdeenshire,Scotland
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 weeks ago

Very friendly staff on reception and in the bars. Room was really spacious and well decorated with the advantage of a wraparound balcony. The roof top bar has great views over the city and serves a mean gin and tonic. The receptionist recommended a great restaurant, El Rincon de Estaban, and we ate there 3 times.

Helpful?
Thank Greigfamily
IberostarHoteles, Quality Manager at Iberostar Las Letras Gran Via, responded to this review

Dear Guest, It has been a real pleasure to read this excellent review of your recent visit to Madrid staying with us at IBEROSTAR Las Letras Gran Via and we really appreciate that you took the time to write and share it with us and the Tripadvisor community. We are glad to read that you liked the way our reception... More 

Courtice, Canada
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 3 weeks ago

This was my first visit to Madrid and it did not disappoint. This hotel is fab. The full review is on my site - details at the end. POSITIVES: The location is, without a doubt, one of the most superb in Madrid. Within easy walking distance of world-class museums like the Thyssen, restaurants, shopping, theatres and the opera, nightlife and... More 

Helpful?
Thank Andrea T
Boston, MA
Level Contributor
378 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 247 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here while on business for two nights. It is right on the main drag of Gran Via which is a huge busy street. Easy walk to most of the tourist attractions which is nice, but a pretty touristy area devoid of any real charm. Restaurants nearby are mostly fast. Food/tourist spots but if venture around you can find some... More 

Helpful?
1 Thank Cindy K
Level Contributor
119 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 weeks ago via mobile

We have stayed at this property before and enjoyed coming back. It is conveniently located near the metro to allow for easy access Madrid. The staff is very friendly and helpful. The rooms are clean and well appointed. I would definitely return.

Helpful?
1 Thank Colorado_719

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
The IBEROSTAR Las Letras Gran Via is an avant-garde hotel standing on Gran Via, Madrid. It has the character of a place for literati and seductive services that include informal haute cuisine, guestrooms with terrace whirlpool tub, parking in the area (charge applies), fitness room, outdoor bar Atico 11 (only during the summer season8 and Wi-Fi & Walk, among others. Boasting an excellent location in Madrid, the IBEROSTAR Las Letras Gran Via makes the perfect base to explore the theatres and musicals on Gran Via, the museums of the Spanish capital and the nooks and crannies in Barrio de las Letras (Literary Quarter). Stay in a special, charming hotel on Madrid's Gran Via. The IBEROSTAR Las Letras Gran Via is all ready for you. ... more   less 

Additional Information about Iberostar Las Letras Gran Via

Address: Calle Gran Via 11, 28013 Madrid, Spain (Formerly Hotel de las Letras)
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: £111 - £214 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Las Letras Gran Via 4*
Number of rooms: 109
Reservation Options:
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Also Known As:
De Las Letras Hotel
De Las Letras Madrid
Hotel De Las Letras Madrid
Hotel Style:
#21 Business Hotel in Madrid
#26 Family Hotel in Madrid
#31 Luxury Hotel in Madrid
#41 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Las Letras Gran Via staff and other travellers.
28 questions
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Questions? Get answers from Iberostar Las Letras Gran Via staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms looking onto the Gran Via are amazing”
 of 5 bubbles V9970ALandreat, 10 Nov 2016 | Read review
“3rd floor rooms even numbers predict the main street”
 of 5 bubbles EyalA_11, 24 Oct 2016 | Read review
“room 613 is away from the noise of gran via and gets the sun outside all day and night”
 of 5 bubbles Dawn74nel, 2 Oct 2016 | Read review
“Rooms facing the front of the hotel.”
 of 5 bubbles mariamachadodsouza, 17 Aug 2016 | Read review
“city center”
 of 5 bubbles 93berkans, 12 Aug 2016 | Read review
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