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Novotel Madrid Center

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Traveller (838)
Room & Suite (237)
Dining (80)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Property amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
205Restaurantswithin 0.3 miles
19Attractionswithin 0.3 miles
2,056Reviews
937Photos
92Q+A
74Room tips
Traveller rating
  • 875
  • 827
  • 241
  • 75
  • 40
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  • English
Popular mentions
Highly recommend this hotel. It's very nice and modern and walking distance to El Retiro, Madrid main park. Staff are very friendly and helpful if you need anything. There are a couple of nice restaurants and coffee shops around too where you can buy breakfast for as little as
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Response from Lucía S, Director de Relaciones con Clientes at Novotel Madrid Center
Responded 1 week ago
Thanks a lot for you kindly comment Edu, it is always a pleasure to receive positive feedback. Next time, try our breakfast buffet, I´m sure you will love it! Come back soon! Best wishes from Madrid, Lucía S. @NovotelMCenter
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The location is convenient and the hotel has an efficient, but no frills look. The staff members are friendly. The restaurant offers limited options but service is quick and food complaints are handled well.
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Response from Lucía S, Director de Relaciones con Clientes at Novotel Madrid Center
Responded 1 week ago
Two thumbs up! Thanks for sharing your experience with us :) Hope to receive you again back soon. Kind regards, Lucía S. @NovotelMcenter
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The hotel is clean and the service is courteous. I think the bathroom could have a shower stall because when you take a bath it floods the entire bathroom. The restaurant is expensive, but the food is delicious. Hotel with good access to the center and the airport, very close
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Response from Lucía S, Director de Relaciones con Clientes at Novotel Madrid Center
Responded 1 week ago
Thank you Lucia! We very much appreciate your comments regarding your stay at Novotel Madrid Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucía S. @NovotelMCenter
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Hotel is easy to find, a little out of the main drag but close enough for a gentle stroll. Rooms are excellent and very clean. All staff had very good english and the bar was welcoming. Breakfast was great!
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Response from Lucía S, Guest Relations Manager at Novotel Madrid Center
Responded 2 weeks ago
Thank you Richard for sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Lucía S. @NovotelMCenter
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The hotel is very modern and easy to navigate, though I’m giving this three stars because (and I’ll admit my standards for hotels are geared more towards the western norms) the room I received was less than I expected from the photos online. I received an interior room looking
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Response from Lucía S, Guest Relations Manager at Novotel Madrid Center
Responded 3 weeks ago
Thanks for sharing your experience Dominique. We will take good care about these things. Hope to see you back soon. Best wishes from Madrid, Lucía S. @NovotelMCenter
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Das Badezimmer der Suite
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Ein Willkommensgruß für Platinum-Gäste
Ausblick von der Dachterasse der Suite
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12345648
Yes they have English TV shows/news, but, we were out most of the time to enjoy beautiful Madrid so it didn’t matter that much.
1 vote
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Yes they do have a fitness center
2 votes
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I was there in April 2018 and don't recall any security deposit. We may have been exempt from one because we were traveling with a Globus tour group.
1 vote
Hi Sherri, we found if we arrived back at the hotel around 3pm onwards there was zero chance of getting a sunbed poolside. On the other side beside the bar if the sunbeds were all taken there was usually a comfy chair to sit on. On the day we were leaving we decided to sit out mid morning until it was time to leave for the airport and we had the pick of sunbeds both sides. Good Luck !
1 vote
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12345619
"All rooms seemed well maintained and good"
"Any room away from the elevators or stair wells is good. We always ask for this so we are nto disturbed"
"Pretty central with good local amenities."
"ask for room with large windows"
"On the weekend, rooms facing Calle Duque De Sesto will get the downstairs bar/club noise in the early morning"
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12345615
PRICE RANGE
US$123 - US$198 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hotel Convencion
LOCATION
SpainCommunity of MadridMadridSalamanca (District)GoyaBarrio Salamanca
NUMBER OF ROOMS
790
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