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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Would have given the hotel four stars except for the attitude of the front desk
Had mailed the hotel requesting for a slightly early check in as we were going to be traveling overnight all the way from India without any sleep
The young lady...More
We only stayed one night as it was a stop off on our way to Galicia, but would happily have spent a week here. Great lobby and friendly welcoming staff. The room was really clean and modern, and a good size. Lovely bathroom, and the...More
2 Thank Footyplayer
Response from Lucía S, Public Relations Manager at Novotel Madrid CenterResponded 29 August 2017
Good morning!
Thank you so much for this fantastic opinion! It make us really glad to read it, we hope you come back to Madrid and visit us again, we will be so grateful!
Kind Regards,
@NovotelMCenter
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
I was traveling solo with my two small kids (3 and 1) and we had an overnight layover. I chose this hotel because of the proximity to Retiro Park. We took the metro which was a little much with the two littles. Still, I'm really...More
Had a long weekend at this hotel in September 2017
The Hotel is just a couple of hundred yards away on the first stop on the airport city shuttle bus.
The Hotel has great facilities and is just far enough from the main city centre...More
Thank vin1967
Response from Lucía S, Public Relations Manager at Novotel Madrid CenterResponded yesterday
Two thumbs up Vin1967!
Thanks for sharing your experiencen, it´s so important for us to know what our customers thinks about us and their experineces.
We want to be your number one in Madrid, come back soon!
Kind regards from Spain,
Lucía S.
@NovotelMCenter
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$98 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Accor.
Hotel Style
#86 Luxury Hotel in Madrid
Room types
Suites ,
Non-Smoking Rooms
Number of rooms
790
Reservation Options
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Broad, tree-lined avenues with pretty streetlights frame the neighbourhood of Barrio Salamanca. With beautiful condominium buildings that make up most blocks in this area, this part of town is refined and quiet. It is also host to a few of the city's large shopping avenues, including Calle Serrano and Calle Jose Ortega y Gasset. A walk down these streets will reveal upscale chains, small boutiques, and plenty of
...More
opportunities for shopping or checking out the stylish displays. The locals here are polished and fashionable, the atmosphere is leisurely, and the lush Retiro Park on the southern border is yet another opportunity to enjoy the outdoors. A stroll through Barrio Salamanca is all about admiring the beautiful architecture, window-shopping, and people-watching in this upper-crust corner of Madrid.
Hi,
We were there until last Saturday and spent 6 days at Novotel and I didn't see a pool or gym! Towards the end of our stay, my daughter then mentioned if I knew there was a gym assigned to the hotel and I said no... More
Hi,
We were there until last Saturday and spent 6 days at Novotel and I didn't see a pool or gym! Towards the end of our stay, my daughter then mentioned if I knew there was a gym assigned to the hotel and I said no. Apparently she overheard someone talking about it in Spanish! The pool or gym is not on the hotel grounds so I'm assuming they have an arrangement with a nearby provider.
United Kingdom