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Novotel Madrid Center

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Traveller (648)
Room & Suite (222)
Dining (62)
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Overview
  • Excellent45%
  • Very good40%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“retiro park”(50 reviews)
“great hotel”(36 reviews)
“small window”(9 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Novotel Madrid Center
Special Offer: CHEAPEST ONLINE RATES!
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Offers from Novotel Madrid Center
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,593)
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Traveller rating
183
193
64
21
6
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LanguageEnglish
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193
64
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All reviewsretiro parkgreat hotelsmall windowairport express bussofa bedcafes and restaurantsbig hotelminute walkmodern hotelbooked this hotelgood sizerooms are cleanstayed nightslarge roombreakfast buffetpublic transportationgreat room
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1 - 5 of 467 reviews
Reviewed yesterday via mobile

Really bad property only the entrance is good but rooms are very small. Stinky rooms are too much noisy. It’s too much overpriced. Never book this property. I am now afraid of my next booking with Novotel Barcelona Center. Please Avoid this property.More

Thank MohitJalan
Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded today

Dear Mohit, We are so sorry to hear that you didn´t have a nice experience here in our hotel. We hope you have a nice day and we would love to receive you again, to show you how we work here and our real level....More

Hotel's Favourite
Reviewed 3 weeks ago

Stayed four night prior to and part of our Globus "Best of Spain" tour. Our son flew down from Germany to join us for the two days prior to the tour. We had arranged for a sofa bed in the room for him and it...More

Thank Keith D
Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded 3 weeks ago

Good morning Keith! Thanks a lot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...More

Reviewed 6 days ago

We have just returned from a 3 night stay at this hotel. We were over for our son's 18th to see Real Madrid play in the Estadio Santiago Bernabéu. I must say everything was perfect from the very first greeting we received outside the door...More

Thank Munster_No_7
Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded yesterday

WOW!!! Two thumbs up!!! Such a nice news we are so happy to know your experience, thanks for sharing your son´s birthday experience. We would love to receive you again back soon!!! Have an amazing day :) Best wishes from Madrid, Lucía S. @NovotelMCenter

Reviewed 1 week ago

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Review collected in partnership with Accorhotels.com
Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded 1 week ago

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Reviewed 2 weeks ago

The hotel is modern and stylish with great touches like the 'Handy' (an android device with free internet for those of us without smartphones). The bar area had a great atmosphere with friendly and helpful staff plus great food.

Review collected in partnership with Accorhotels.com
Thank sianmorganvet
Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded 1 week ago

OH YEAH! Thanks Sian :) We are happy to know that you enjoyed our Handy service, it was our pleasure to have you here and we would love to see you again back soon! Have a great day. Kind regards, Lucía S. @NovotelMCenter

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$97 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$97 - US$241 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#77 Luxury Hotel in Madrid
Room types
Suites, Non-Smoking Rooms
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Traveller (648)
Room & Suite (222)
Dining (62)
Pool & Beach (6)
Business Centre & Event Rooms (15)
Family and Play Areas (6)
Nearby
Barrio de Salamanca
Broad, tree-lined avenues with pretty streetlights
frame the neighbourhood of Barrio Salamanca. With
beautiful condominium buildings that make up most
blocks in this area, this part of town is refined and
quiet. It is also host to a few of the city's large
shopping avenues, including Calle Serrano and Calle
Jose Ortega y Gasset. A walk down these streets will
reveal upscale chains, small boutiques, and plenty of
...More
Questions & Answers
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sharon C
8 May 2018|
AnswerShow all 5 answers
Response from lok234 | Reviewed this property |
Not really sure but their website will list all facilities
0
Votes
Billie B
27 April 2018|
Answer
Response from Martinodman | Reviewed this property |
La Tasqueria is close and very nice!
1
Vote
Google Translation
Pamela B
17 April 2018|
AnswerShow all 5 answers
Response from GavinSAus | Reviewed this property |
Not at all, we had a fantastic room with a balcony and no noise at all. Lovely location away from the centre but close enough to metro line, great restaurants and the Botanical Gardens.
0
Votes
Room Tips
"Choose double bed with sofa"
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"Higher floor the better"
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"Not enough insulation, O'Donnell street is very busy and noisy during the night"
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"Ask to see the room"
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