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    Novotel Madrid Center

    1,593 reviews
    #104 of 446 Hotels in Madrid
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    Calle o'Donnell 53, 28009 Madrid, Spain
    011 34 911 23 50 70
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    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Lock in the lowest price from our partners
    US$185
    Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$122
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    NovotelUS$122
    Hotwire.comUS$122
    Expedia.comUS$122
    Orbitz.comUS$122
    Hotels.comUS$122
    HotelsClickUS$185
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Booking.com
    US$122
    Novotel
    US$122
    Hotwire.com
    US$122
    Expedia.com
    US$122
    Orbitz.com
    US$122
    Hotels.com
    US$122
    HotelsClick
    US$185
    Travelocity
    US$122
    getaroom.com
    US$124
    TripAdvisor
    US$122
    Elvoline
    US$143
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    Traveller (648)
    Room & Suite (222)
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    Overview
    4.0
    1,593 reviews
    • Excellent45%
    • Very good40%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “retiro park”(50 reviews)
    “great hotel”(36 reviews)
    “small window”(9 reviews)
    Hotel website
    011 34 911 23 50 70
    Calle o'Donnell 53, 28009 Madrid, Spain See on map
    AMENITIES
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    4 Star Hotel
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    Rooms
    3 Jun4 Jun
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    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (1,593)
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    All reviewsretiro parkgreat hotelsmall windowairport express bussofa bedcafes and restaurantsbig hotelminute walkmodern hotelbooked this hotelgood sizerooms are cleanstayed nightslarge roombreakfast buffetpublic transportationgreat room
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    1 - 5 of 467 reviews
    Reviewed yesterday via mobile
    Worst Experience

    Really bad property only the entrance is good but rooms are very small. Stinky rooms are too much noisy. It’s too much overpriced. Never book this property. I am now afraid of my next booking with Novotel Barcelona Center. Please Avoid this property.More

    Thank MohitJalan
    Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded today

    Dear Mohit, We are so sorry to hear that you didn´t have a nice experience here in our hotel. We hope you have a nice day and we would love to receive you again, to show you how we work here and our real level....More

    Hotel's Favourite
    Reviewed 3 weeks ago
    Great Location with Friendly Front Desk

    Stayed four night prior to and part of our Globus "Best of Spain" tour. Our son flew down from Germany to join us for the two days prior to the tour. We had arranged for a sofa bed in the room for him and it...More

    Thank Keith D
    Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded 3 weeks ago

    Good morning Keith! Thanks a lot. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve...More

    Reviewed 6 days ago
    *****A perfect trip to Madrid*****

    We have just returned from a 3 night stay at this hotel. We were over for our son's 18th to see Real Madrid play in the Estadio Santiago Bernabéu. I must say everything was perfect from the very first greeting we received outside the door...More

    Thank Munster_No_7
    Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded yesterday

    WOW!!! Two thumbs up!!! Such a nice news we are so happy to know your experience, thanks for sharing your son´s birthday experience. We would love to receive you again back soon!!! Have an amazing day :) Best wishes from Madrid, Lucía S. @NovotelMCenter

    Reviewed 1 week ago

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    Review collected in partnership with Accorhotels.com
    Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded 1 week ago

    More

    Reviewed 2 weeks ago
    Modern, stylish and friendly

    The hotel is modern and stylish with great touches like the 'Handy' (an android device with free internet for those of us without smartphones). The bar area had a great atmosphere with friendly and helpful staff plus great food.

    Review collected in partnership with Accorhotels.com
    Thank sianmorganvet
    Response from Lucía S, Guest Relations Manager at Novotel Madrid CenterResponded 1 week ago

    OH YEAH! Thanks Sian :) We are happy to know that you enjoyed our Handy service, it was our pleasure to have you here and we would love to see you again back soon! Have a great day. Kind regards, Lucía S. @NovotelMCenter

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    123456…94
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    Amenities
    Top amenities
    Restaurant
    Room Service
    Bar/Lounge
    Free High Speed Internet (WiFi)
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
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    Air Conditioning
    Minibar
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    Details
    Price range
    US$97 - US$241 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #77 Luxury Hotel in Madrid
    Room types
    Suites, Non-Smoking Rooms
    Details
    Price range
    US$97 - US$241 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #77 Luxury Hotel in Madrid
    Room types
    Suites, Non-Smoking Rooms
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    Traveller (648)
    Room & Suite (222)
    Dining (62)
    Pool & Beach (6)
    Business Centre & Event Rooms (15)
    Family and Play Areas (6)
    Nearby
    Barrio de Salamanca
    Broad, tree-lined avenues with pretty streetlights
    frame the neighbourhood of Barrio Salamanca. With
    beautiful condominium buildings that make up most
    blocks in this area, this part of town is refined and
    quiet. It is also host to a few of the city's large
    shopping avenues, including Calle Serrano and Calle
    Jose Ortega y Gasset. A walk down these streets will
    reveal upscale chains, small boutiques, and plenty of
    ...More
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    Questions & Answers
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    See all 76 questions
    sharon C
    8 May 2018|
    AnswerShow all 5 answers
    Response from lok234 | Reviewed this property |
    Not really sure but their website will list all facilities
    0
    Votes
    Billie B
    27 April 2018|
    Answer
    Response from Martinodman | Reviewed this property |
    La Tasqueria is close and very nice!
    1
    Vote
    Google Translation
    Pamela B
    17 April 2018|
    AnswerShow all 5 answers
    Response from GavinSAus | Reviewed this property |
    Not at all, we had a fantastic room with a balcony and no noise at all. Lovely location away from the centre but close enough to metro line, great restaurants and the Botanical Gardens.
    0
    Votes
    123456…26
    Room Tips
    "Choose double bed with sofa"
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    "Higher floor the better"
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    "Not enough insulation, O'Donnell street is very busy and noisy during the night"
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    "Ask to see the room"
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