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Petit Palace Posada del Peine

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#125 of 445 Hotels in Madrid
Certificate of Excellence
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1 room 2 adults 0 children
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Petit Palace Posada del Peine
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840 Reviews from our TripAdvisor Community

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Showing 364: English reviews
London, United Kingdom
Reviewed 3 weeks ago

This was our first trip to Madrid and a great hotel to spend it in. The hotel itself was very clean, with lovely breakfast avalible of a morning. The location is rather central and we managed to walk to all attractions we wanted to see without a problem. The staff were extremely helpful and catered for any issue we had....

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Helpful?
Thank ethistleton
Chema S, Director General at Petit Palace Posada del Peine, responded to this review

Dear ethistleton, Thank you very much for taking the time to review your stay with us at Petit Palace Posada del Peine Hotel. I am delighted that you enjoyed your first visit to Madrid, our great breakfast and that you found my team to be very caring. We try so hard to meet and exceed our guests expectations, and so...

London, United Kingdom
Reviewed 3 weeks ago

The hotel had a sewer smell on the first 2 days of our stay, mostly in the reception area, it was not very pleasant. This is the second time I've stayed in this hotel and this time we got a smaller room with a few defective items such as hairdryer. As soon as we told them the hairdryer was defective,...

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Helpful?
1Thank doverenca
Chema S, Director General at Petit Palace Posada del Peine, responded to this review

Dear doverenca, Thank you for taking the time to post a review on TripAdvisor following your second experience at our hotel. I appreciate your feedback and while I’m pleased to read your positive comments about our great location and service, I am sorry to hear that your room did not fit your needs for this stay, like most hotels, we...

Buenos Aires, Argentina
Reviewed 4 weeks ago

I have been using hotels in this chain for many years now in different parts of Spain. They offer a great variety of reasonable prices that accommodate most budgets, great locations, quite pleasant deco, excellent Wi-Fi, high hygiene standards, and foremost outstanding staff. This time was Posada del Peine, located where the oldest hotel in Madrid has been nonstop operating....

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Helpful?
1Thank WorriedmumArgentina
Chema S, Director General at Petit Palace Posada del Peine, responded to this review

Dear WorriedmumArgentina, Thank you for taking the time to share your lovely feedback from your recent stay with us at Petit Palace Posada del Peine Hotel with other Tripadvisor users. It is really rewarding for us to learn you have appreciated all the services we provide to guarantee our guests’ best experience.I am so pleased that you had such a...

Richmond, Virginia
Reviewed 4 weeks ago

When you enter the hotel it smells like sewer. The rooms are small, we can't even have our suitcases out. If you're interested in sleeping past 8am, this hotel is not for you. Every 5 minutes in the morning it sounds like they are throwing a vaccuum down the stairs.

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Helpful?
Thank carrieoliver8
Chema S, Director General at Petit Palace Posada del Peine, responded to this review

Dear carrieoliver8, Thank you for taking the time to share your review following your recent visit to Petit Palace Posada del Peine Hotel. I was sorry to read that you found your room to be small and noisy; please accept my apologies for the disappointment this would have caused. Being an older historic townhouse property from 1610, we have a...

Munich, Germany
Reviewed 4 weeks ago

This hotel has a lot of reviews to say that it is centrally located and this isn't strictly true. It is located near to Plaza Mayor, but if you want to go shopping Calle de Serrano is on the other side of the city. That being said, there are a lot of good restaurants that are walking distance, so that...

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Helpful?
Thank Mini C
Chema S, Director General at Petit Palace Posada del Peine, responded to this review

Dear Mini C,, Thank you for taking the time to share your review following your recent visit to Petit Palace Posada del Peine Hotel. First of all we would like to thank for your recent stay at Petit Palace Posada del Peine, also for taking the time sharing your experience on Trip Advisor. We really appreciate your comments regarding your...

Reviewed 8 January 2017 via mobile

Really nice hotel. Great for families! Even at breakfast, they have special plates for kids. Breakfast includes unlimited champagne and OJ - great for mimosas. Everything from churros to eggs. Hotel is in a great location. Would definitely recommend.

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Helpful?
Thank Peter S
Chema S, Director General at Petit Palace Posada del Peine, responded to this review

Dear Peter S, Wow!! Thank you for taking the time to write your five stars review and let me express our sincere gratitude for having chosen Petit Palace Posada del Peine Hotel in your recent stay in Madrid for these special days as well as for sharing your fantastic opinion on Tripadvisor. We are really glad to know that you...

uk
Reviewed 5 January 2017

The location of the hotel is excellent and we quite liked the "rustic" lobby that others have had issues with. Main reason for liking it though was the Front-of-House Manager, Esther. From arrival to check out and including a small issue we had with the air-conditioning, Esther remained friendly, polite, humorous, helpful and kind. She is a credit to the...

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Helpful?
1Thank srussell300
Chema S, Director General at Petit Palace Posada del Peine, responded to this review

Dear srussell300, Thank you ever so much for taking the time to share such lovely comments on your last experience with us! I am delighted that on the whole your experience was positive and that you would recommend us. At Petit Palace Posada del Peine Hotel we endeavour to create memorable experiences for all our guests by offering the best...

Reviewed 30 December 2016 via mobile

We stayed overnight while connecting through Madrid to USA. We picked the hotel because of its great location downtown. We had two family rooms because we had 8 people. The staff was very friendly and helpful. The breakfast had lots of options and was yummy. Pros: - Location downtown during The holidays. Lots to walk and see. - Modern decor...

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Helpful?
Thank John R
Chema S, Director General at Petit Palace Posada del Peine, responded to this review

Dear John R, I would like to personally thank you for choosing Petit Palace Posada del Peine Hotel and taking the time to write such a fantastic and detailed review about your stay with us. I am delighted that you enjoyed your overnight visit, and that you found my team to be very caring, good breakfast, excellent location and comfy...

Seattle, Washington
Reviewed 11 December 2016

Hotel is centrally located literally steps next to Plaza Mayor, extremely close to Puerta del Sol and walking distance to Palace. There a lot of restaurants close by. Taxi cannot come to hotel but will drop you close by. Front desk is extremely helpful and polite. It is supposed to be oldest hotel in Spain(we saw many walking tours stop...

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Helpful?
Thank Anita I
Chema S, Director General at Petit Palace Posada del Peine, responded to this review

Dear Anita I,, Thank you very much for taking the time to write such lovely review about your stay at The Petit Palace Posada del Peine Hotel. I am thrilled to hear that you enjoyed your stay with us and that you found our service exceptional and every member of my team amazing and that they all did everything possible...

Reviewed 27 November 2016

Centrally located near Plaza Mayor yet on a quaint side street so it was peaceful. The room was large and everything very clean and modern. The staff was the best part, so helpful and welcoming. They helped us print train tickets (even jumped on the phone with the train company for us), book a good flamenco show and pointed us...

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Helpful?
1Thank Emmalee A
Chema S, Director General at Petit Palace Posada del Peine, responded to this review

Dear Emmalee A, Thank you for taking the time to share your lovely feedback from your recent stay with us at Petit Palace Posada del Peine Hotel with other Tripadvisor users. I am so pleased that you had such a fantastic experience and thank you for highlighting on our Reception Desk and our facilities and services. I glad they were...

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Staying in Centro

Neighbourhood Profile
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Excellent location right next to the famous “Plaza Mayor” and just 50 meters from the “Puerta del Sol”. This 4 star hotel offers elegant and contemporary accommodation in a beautiful historic building.The builing is known by its name alone, Posada del Peine, since it was opened in 1610. with almost 400 years of history, this is the oldest registered hotel in Madrid, in which many famous people have slept until 1970 when the hotel was finally shut. However, on the 15th of September 2004 the hotel reopened its doors. The original exterior design contrasts with an elegant and modern interior design, making it an attractive and comfortable accommodation with modern installations and the latest technology.Hotel Petit Palace Posada del Peine - historic charm from the 20th century, elegance, and all the best installations and services with a privileged location.In the comfortable rooms with modern design you will find the ultimate technological innovations like personal computers with free WIFI and hydro-massage showers.Our canine friends are welcome. This hotel is glad to open our doors to your faithful companion (up to 15 kg). Rooms are prepared with a doggy bed and feeding dishes. Let us know when you make your reservation.Our friendly staff will be more than happy to advise you on the best restaurants, shopping zones and local excursions.We also offer a unique free bicycle rent in order to get to know the city in an ecological way, and a free coffee and juice service in the reception.Don’t loose the opportunity to visit us!!If you have any special requests please don’t hesitate to contact us, we will be more than happy to make your stay as memorable as possible!! ... more   less 

Additional Information about Petit Palace Posada del Peine

Address: Calle Postas 17, 28012 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Centro
Price Range: £73 - £167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Petit Palace Posada del Peine 4*
Number of rooms: 67
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Also Known As:
Petit Palace Posada Del Peine Hotel Madrid
Hotel Style:
#87 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Petit Palace Posada del Peine staff and other travellers.
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Questions? Get answers from Petit Palace Posada del Peine staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They vary a lot, read the reviews to see what will suit you best and be sure to request it”
 of 5 bubbles srussell300, 5 Jan 2017 | Read review
“Ask for higher floors.”
 of 5 bubbles AnitaI487, 11 Dec 2016 | Read review
“Pick a room with natural light”
 of 5 bubbles jimoO3934PL, 6 Nov 2016 | Read review
“central location”
 of 5 bubbles scrapcharlie, 30 Oct 2016 | Read review
“The rooms with balcony are a little bit noisy. I prefer inside one's.”
 of 5 bubbles Mischipilines, 23 Oct 2016 | Read review
5 of 5