We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Silken Puerta America

Show Prices
#100 of 444 Hotels in Madrid
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Silken Puerta America
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,460 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 916: English reviews
Start your review of Silken Puerta America
 Click to rate
Antibes, France
Reviewed yesterday NEW

Stayed more than 5 times in that Hotel on business. No better relaxation after an intense buisness day. You select the room/design/architect (and hence floor) at check in. Zaha Hadid's white room as are my favorite, but Ron Arad, Marc Newson or Isozaki and many more are pretty cool. Overall design of public spaces as well cool. Excellent service and...

 Report
Helpful?
Thank Wolfram222
Madrid, Spain
Reviewed 2 days ago NEW

stayed twice in this hotel and both times all was excelent. it`s located a little dar from the city center but that also make price a little cheaper. every floor has its own design which makes choosing a room more interesting. north part also has spectacular views to mountains and Cuatro Torres skyscrapers

Review collected in partnership with this hotel
 Report
Helpful?
Thank L1467FRivanp
Dublin
Reviewed 3 days ago NEW

I stayed at this hotel during a business trip in February. From the airport it takes about 10 to 15 minutes by cab at a flat 30 Euros. The hotel is more of an art deco hotel and the entrance is a bit unusual and you get to choose the décor of your room/floor at check in. I chose a...

 Report
Helpful?
Thank IAM88
Birmingham, United Kingdom
Reviewed 4 days ago NEWvia mobile

The friendliness of the staff was amazing, they were happy to help with all of our questions. The hotel is situated close the the underground so to move around the city was easy. Some fab local restaurants situated behind the hotel for breakfast and dinner. The room was very clean and extremely modern, my partner and I had a great...

 Report
Helpful?
Thank _lisa_pearce52
Valeria K, Director de Relaciones Públicas at Silken Puerta America, responded to this review

Dear _lisa_pearce52, Thank you for choosing us and for taking the time to leave your comments on Tripadvisor. We are thrilled to know that you have enjoyed your experience at the Silken Puerta América. Thank you for your time and we look forward to welcoming you back in the nearest future. Kind regards, Valeria Knop PR & Guest Relations Manager

Reviewed 4 days ago NEWvia mobile

We selected this hotel for its uniqueness and modernness. We requested the suite on the white floor (different color floors) and got it. My fiancé had an orchid and fresh fruit delivered to the room on arrival and the hotel Provided water and chocolates too. The staff was attentive and our room was very clean. At times it felt like...

 Report
Helpful?
Thank J t
Valeria K, Director de Relaciones Públicas at Silken Puerta America, responded to this review

Dear J t, Thank you very much for choosing us for our uniqueness, and for taking the time to post your review on Tripadvisor! We are delighted to know that you enjoyed the whole experience at the Silken Puerta América. We look forward to welcoming you back on many future occasions. Kind regards, Valeria Knop PR & Guest Relations Manager

Chepstow, United Kingdom
Reviewed 6 days ago NEWvia mobile

The Silken is a modern looking inside and outside. Staff are friendly across the team. The rooms are large clean and again have that science mode touch in that you have to push buttons to open curtains etc. The location is just outside the city centre so a taxi is required but there are good local restaurants within a 1k...

 Report
Helpful?
Thank KEJA58
Valeria K, Director de Relaciones Públicas at Silken Puerta America, responded to this review

Dear KEJA58, Thank you for taking the time to leave your comments on Tripadvisor. We are delighted to know that you have enjoyed your experience at the Silken Puerta América. Thank you for your time and we look forward to welcoming you back in the nearest future Kind regards, Valeria Knop PR & Guest Relations Manager

Lausanne, Switzerland
Reviewed 6 days ago NEW

If you like architecture and interior design. This hotel is made for you. A special tribute for Zaha Hadid rooms. In love. Every level is designed by an other architect. Some of the greatest architects.

Review collected in partnership with this hotel
 Report
Helpful?
Thank julienhenzelin
Valeria K, Director de Relaciones Públicas at Silken Puerta America, responded to this review

Dear julienhenzelin, We are glad to know that your stay at the Silken Puerta América has lived up to your expectations, we work to provide our guest a memorable experience and we are delighted to know that in this occasion we have succeeded. We would like to thank you very much for sharing your feedback and we hope to have...

Vechta, Germany
Reviewed 1 week ago

Nice hotel, loaction ok but not in city center, taxi needed to enter center of Madrid. Quite loud with windows open as located close to a main road. Else nice as rooms are different to "average". Service fine, beds quite firm.

Review collected in partnership with this hotel
 Report
Helpful?
Thank 235birgitr
Valeria K, Director de Relaciones Públicas at Silken Puerta America, responded to this review

Dear 235birgitr, Thank you very much for choosing the Silken Puerta América and for taking the time to post your review on Tripadvisor. We are glad to know that you enjoyed the overall experience and we will take into account your comments regarding the soundproofing. Thank you for your time and we look forward to welcoming you back soon. Kind...

Høje Tåstrup, Copenhagen, Denmark
Reviewed 1 week ago via mobile

Nice fancy hotel. Fashionable. Designer placr. Quiet area to the back. Highway to the other side. Good clean rooms. Will definitely come back. Several bars and restaurants. Regular pool but great with steambath and showers. Too small fitness area.

 Report
Helpful?
Thank Jacob H
Valeria K, Director de Relaciones Públicas at Silken Puerta America, responded to this review

Dear Jacob H, Thank you for taking the time to leave your comments on Tripadvisor. We are delighted to know that you have enjoyed your experience at the Silken Puerta América. Thank you for your time and we look forward to welcoming you back in the nearest future Kind regards, Valeria Knop PR & Guest Relations Manager

Budapest
Reviewed 1 week ago

To be quite frank what attracted me to this Hotel is the absolute love towards Zaha Hadid's design. I have changed rooms several times on different levels but nothing comes close to the exciting lines of the rooms she designed. It is a must for all lovers of architecture. The location itself is not the best and the staff is...

 Report
Helpful?
Thank szmarck
Valeria K, Director de Relaciones Públicas at Silken Puerta America, responded to this review

Dear szmarck, Thank you very much for your loyalty and for sharing your expreince on Tripadvisor. We are glad to know that you are great fan of the amazing work that Zaha Hadid has carried out at the Silken Puerta América. We look forward to give you a warm welcome on your next visit to Madrid. Kind regards, Valeria Knop...

1,941 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (1718)
Viewed
Hotel & Grounds (365)
Viewed
Room/Suite (305)
Viewed
Bathroom (127)
Viewed
View from Room (51)
Viewed
Pool/Beach Area (8)
Viewed
Dining (60)
Viewed
Family/Play Areas (4)
Viewed
Business Centre/Function Rooms (1)
Viewed
3:39
Videos (2)
Viewed
Other (795)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (222)
Viewed
Deluxe Room (18)
Viewed
Executive Suite (30)
Viewed
Junior Suite (21)
Viewed
Dining (46)
Viewed
Space Club Room (14)
Viewed
The Hotel (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (1)
Viewed
Hotel & Grounds (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Madrid hotels
Eurostars Madrid Tower
#85 of 444 in Madrid
1,947 reviews
Arguelles
Melia Madrid Princesa
Melia Madrid Princesa
#68 of 444 in Madrid
1,965 reviews
ILUNION Suites Madrid
#103 of 444 in Madrid
724 reviews
Show Prices
Show Prices
Show Prices
La Latina
Posada del Leon de Oro
Posada del Leon de Oro
#150 of 444 in Madrid
473 reviews
Centro
HOTEL OPERA
HOTEL OPERA
#149 of 444 in Madrid
1,010 reviews
Huertas
ME Madrid Reina Victoria
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Silken Puerta America

Address: Avenida America 41, 28002 Madrid, Spain
Region: Spain > Community of Madrid > Madrid
Price Range: £81 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Silken Puerta America 5*
Number of rooms: 342
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Agoda, Priceline and Jetsetter so you can book your Silken Puerta America reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Silken Puerta America Madrid
Hotel Style:
#49 Business Hotel in Madrid
#72 Luxury Hotel in Madrid
#76 Romantic Hotel in Madrid
#133 Family Hotel in Madrid
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Silken Puerta America staff and other travellers.
32 questions
Ask a question

See all questions (32)

Questions? Get answers from Silken Puerta America staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take your time and slect the best room at checkin on reception's Ipads”
 of 5 bubbles Wolfram222, 26 Feb 2017 | Read review
“Take your time and study the pictures on check in for décor. The higher floors as well as the back of the hotel for less noise.”
 of 5 bubbles IAM88, 24 Feb 2017 | Read review
“Very close to the subway”
 of 5 bubbles 877darrellr, 14 Feb 2017 | Read review
“High floor away from the main road.”
 of 5 bubbles Peter_Groove, 29 Jan 2017 | Read review
“i loved 11th floor, 10th is good too.”
 of 5 bubbles shivne, 6 Jan 2017 | Read review
5 of 5