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Hostal El Pilar

Traveller (57)
Room & Suite (55)
Overview
Calle Carretas 13 Next Puerta del Sol, 28012 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Concierge
Housekeeping
Free Parking
Breakfast included
2 Star accommodation
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Reviews (216)
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57 results
Traveller rating
15
34
5
2
1
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Time of year
LanguageEnglish
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15
34
5
2
1
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All reviews perfect location metro station beds were comfortable free wifi side street stayed here for nights place to stay carretas hostel tv reception euro floor noise soap airport elevator
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1 - 5 of 57 reviews
Reviewed 2 weeks ago

Stayed Friday to Monday in November with a few friends to attend a Madrid football game. We also stayed for similar in June. Both stays were great. The location is spot on with plenty all around you including shops bars and restaurants. The check in...More

Date of stay: November 2018
Thank Neil W
Reviewed 24 September 2018 via mobile

Great location near Plaza Del Sol and the Metro. Stayed on three different occasions, in three different rooms, in September 2018. Tiny, tiny rooms and bathrooms. Air-conditioning good, beds comfy but small, very clean rooms and bathrooms, and quiet. No views from rooms. Front staff...More

Date of stay: September 2018
1  Thank WestcoastPeter
Reviewed 5 August 2018 via mobile

Disgusting customer service and an awfully managed hotel. Lady at reception is rude, incapable and lazy. Definitely do not come here, would not advise. Boyfriend and I were given the wrong room, and were refused a refund or room change

Date of stay: August 2018
Thank laural1392018
Reviewed 5 April 2018 via mobile

This is a place is very small, very basic and the staff are only “ok”. They say they speak your language but if that’s English only some staff do and not very well. The only benefit is that it’s central and and within walking to...More

Date of stay: March 2018
Thank G6600CHalisonw
Response from HostalElPilar, Director de Relaciones con Clientes at Hostal El PilarResponded 18 April 2018

Thank you very much Alison for your time in leaving your assessment. We will take into account your suggestions and we will continue trying to give our best service to our guests.

Reviewed 15 February 2018 via mobile

I stayed for 6 nights in the friendly, family run Hostal El Pillar on Carretas just a few metres from Puerta del Sol. I really enjoyed my stay and found the staff realky helpful and friendly. It was excelkent value too given how central it...More

Date of stay: February 2018
Thank Bozeman-Dublin
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About
Description
The Hostal El Pilar is a family business located right in the city center of Madrid. The rooms have private bathroom, television, telephone, safe, air conditioning and free WiFi. At the reception, which is More open and staffed 24 hours, you can find snack machines with hot and cold products. Laundry service. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Non-Smoking Hotel
Beachfront
Bar/Lounge
Breakfast included
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
38
Price range
US$44 - US$138 (Based on Average Rates for a Standard Room)
Also Known As
Hostal El Pilar Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Centro / Sol / Literary Quarter (Barrio de Las Letras)
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
38
Price range
US$44 - US$138 (Based on Average Rates for a Standard Room)
Also Known As
Hostal El Pilar Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Centro / Sol / Literary Quarter (Barrio de Las Letras)
Photos
Traveller (57)
Room & Suite (55)
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Questions & Answers
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Room Tips
"Room 201 looks out onto Calle Carretas but is immediately beside reception which was slightly noisy at times."
ShaunaWalsh93
21 Jan 2018
Read review
"Rooms at the back are quieter but appear to be smaller"
CathieO3
6 Oct 2017
Read review
"Ask for a quiet room if important"
Ernst2
29 Nov 2016
Read review
"Ask for street view. Better windows in these."
793elsiem
15 Jul 2016
Read review
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