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Hostal El Pilar

Traveller (57)
Room & Suite (55)

About

Location
Cleanliness
Service
Value
The Hostal El Pilar is a family business located right in the city center of Madrid. The rooms have private bathroom, television, telephone, safe, air conditioning and free WiFi. At the reception, which is open and staffed 24 hours, you can find snack machines with hot and cold products. Laundry service.
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Property amenities
Free High Speed Internet (WiFi)
Concierge
Non-Smoking Hotel
Public Wifi
Room features
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
817Restaurantswithin 0.3 miles
225Attractionswithin 0.3 miles
218Reviews
87Photos
7Q+A
13Room tips
Traveller rating
  • 56
  • 106
  • 33
  • 14
  • 9
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Popular mentions
When I'm in Madrid, I always stay here. Clean, quiet and location is excellent for me. The staff is so very, very friendly and if I need something, they can direct me to it. Loads of cervezarias, restaurants and shops in the area. And just out the door is the Metro. What could
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Stayed Friday to Monday in November with a few friends to attend a Madrid football game. We also stayed for similar in June. Both stays were great. The location is spot on with plenty all around you including shops bars and restaurants. The check in for very quick. The
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Great location near Plaza Del Sol and the Metro. Stayed on three different occasions, in three different rooms, in September 2018. Tiny, tiny rooms and bathrooms. Air-conditioning good, beds comfy but small, very clean rooms and bathrooms, and quiet. No views from rooms.
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Disgusting customer service and an awfully managed hotel. Lady at reception is rude, incapable and lazy. Definitely do not come here, would not advise. Boyfriend and I were given the wrong room, and were refused a refund or room change
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This is a place is very small, very basic and the staff are only “ok”. They say they speak your language but if that’s English only some staff do and not very well. The only benefit is that it’s central and and within walking to distance Puerta del Sol hence the two stars. I
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Response from HostalElPilar, Director de Relaciones con Clientes at Hostal El Pilar
Responded 18 Apr 2018
Thank you very much Alison for your time in leaving your assessment. We will take into account your suggestions and we will continue trying to give our best service to our guests.
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All photosTravellerRoom & Suite
Photo provided by managementHostal El Pilar
Habitacion
nevera y fregadero
cama grande
camera 234. letto matrimoniale + letto singolo
camera 234. letto matrimoniale + letto singolo
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12345611
Le camere sono dotate di asciugacapelli? Grazie
sinceramente non mi ricordo, ma penso di no. per sicurezza io l'ho preso su da casa
1 vote
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O Hostal El Pilar tem elevador?
Hola. Por lo menos en mi habitación no había quizás en las más reformadas si. Mejor preguntarlo al hostal.
0 votes
No entiendo la pregunta , fui una turista......
0 votes
Hola. Estamos situados justo en le centro de Madrid, a unos 50 metros de la estacion de metro de Sol. Hay tambien bastantes lineas de autobus y probablemente encontraras alguno que te traiga hasta aqui desde donde vengas. Si vienes desde el aeropuerto hay un autobus especial que comunica con el centro e la ciudad. Este te deja en la Plaza de Cibeles, a unos 15 minutos a pie.
1 vote
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12
"Room 201 looks out onto Calle Carretas but is immediately beside reception which was slightly noisy at times."
"Rooms at the back are quieter but appear to be smaller"
"Ask for a quiet room if important"
"Ask for street view. Better windows in these."
"don't expect roomy and big, but the rooms are clean, very functional and nothing beats the location! You can be steps away from everything and yet get a good night sleep in a quiet, clean place where everything works (AC, wifi etc) and the staff is really nice. "
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PRICE RANGE
US$45 - US$173 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hostal el pilar hotel madrid
LOCATION
SpainCommunity of MadridMadridLiterary Quarter (Barrio de Las Letras)SolCentro
NUMBER OF ROOMS
38
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