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Hostal El Pilar

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Traveller (47)
Room & Suite (51)
Overview
Hotel website
Calle Carretas 13 Next Puerta del Sol, 28012 Madrid Spain See on map
Name/address in local language
AMENITIES
Free Wifi
Air Conditioning
Non-Smoking Hotel
Concierge
Housekeeping
Free Parking
Breakfast included
2 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (205)
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Traveller rating
14
34
5
2
1
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LanguageEnglish
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14
34
5
2
1
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All reviews perfect location metro station beds were comfortable free wifi carretas tv euro reception floor soap noise airport puerto wardrobe calle
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1 - 5 of 56 reviews
Reviewed 4 weeks ago via mobile

Great location near Plaza Del Sol and the Metro. Stayed on three different occasions, in three different rooms, in September 2018. Tiny, tiny rooms and bathrooms. Air-conditioning good, beds comfy but small, very clean rooms and bathrooms, and quiet. No views from rooms. Front staff...More

Thank WestcoastPeter
Reviewed 5 August 2018 via mobile

Disgusting customer service and an awfully managed hotel. Lady at reception is rude, incapable and lazy. Definitely do not come here, would not advise. Boyfriend and I were given the wrong room, and were refused a refund or room change

Thank laural1392018
Reviewed 5 April 2018 via mobile

This is a place is very small, very basic and the staff are only “ok”. They say they speak your language but if that’s English only some staff do and not very well. The only benefit is that it’s central and and within walking to...More

Thank Alison W
Response from HostalElPilar, Director de Relaciones con Clientes at Hostal El PilarResponded 18 April 2018

Thank you very much Alison for your time in leaving your assessment. We will take into account your suggestions and we will continue trying to give our best service to our guests.

Reviewed 15 February 2018 via mobile

I stayed for 6 nights in the friendly, family run Hostal El Pillar on Carretas just a few metres from Puerta del Sol. I really enjoyed my stay and found the staff realky helpful and friendly. It was excelkent value too given how central it...More

Thank Bozeman-Dublin
Reviewed 21 January 2018

The hostel is just meters away from the centre of Madrid - Puerta del Sol. Hostel is located on the second floor of the building. Staff were very helpful and friendly. The room we stayed in looked out onto the street Calle Carretas below -...More

Thank ShaunaWalsh93
Response from HostalElPilar, Propietario at Hostal El PilarResponded 23 January 2018

Hello. Thanks for posting your rating. Your opinion is very important to us

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About
Description
The Hostal El Pilar is a family business located right in the city center of Madrid. The rooms have private bathroom, television, telephone, safe, air conditioning and free WiFi. At the reception, which is More open and staffed 24 hours, you can find snack machines with hot and cold products. Laundry service. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Air Conditioning
Concierge
Non-Smoking Hotel
Beachfront
Bar/Lounge
Breakfast included
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
38
Price range
US$53 - US$213 (Based on Average Rates for a Standard Room)
Also Known As
Hostal El Pilar Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Centro
Hotel class
Room types
Non-Smoking Rooms
Number of rooms
38
Price range
US$53 - US$213 (Based on Average Rates for a Standard Room)
Also Known As
Hostal El Pilar Hotel Madrid
Location
Spain > Community of Madrid > Madrid > Centro
Photos
Traveller (47)
Room & Suite (51)
Location
Full view
100Great for walkers
Grade: 100 out of 100
656Restaurantswithin 0.25 miles
154Attractionswithin 0.25 miles
Neighbourhood
Centro
Expansive plazas, local and foreign crowds, street performers, colorful lights, window shopping, restaurant signs promising the best paella, ham, and churros con chocolate- this is downtown Madrid, a collection of plazas interconnected by a network of side streets. Some of these side streets are wide pedestrian shopping routes, and some are hidden, so it's possible to duck in and out of the bustle as desired. The iconic Puerta del Sol is the giant crossroads of the city and a must-see attraction at any time of the day. The nearby Plaza Mayor, completely enclosed by historic red buildings, is an ideal place to grab a bite to eat outside, amidst scores of tables and people out for a stroll. Plaza Isabel II (also known as “Opera”) is smaller and a good meeting spot, and the stately Plaza del Oriente is the front yard of the Royal Palace. Centro can be touristy (pickpockets are unfortuately not unheard-of here), crowded, and sometimes gimmicky, but it is also the place to experience classic Madrid.
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Questions & Answers
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Room Tips
"Room 201 looks out onto Calle Carretas but is immediately beside reception which was slightly noisy at times."
ShaunaWalsh93
21 Jan 2018
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"Rooms at the back are quieter but appear to be smaller"
CathieO3
6 Oct 2017
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"Ask for a quiet room if important"
Ernst2
29 Nov 2016
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"Ask for street view. Better windows in these."
793elsiem
15 Jul 2016
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