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Sercotel Suites Viena

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#23 of 446 Hotels in Madrid
Certificate of Excellence
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1,170 Reviews from our TripAdvisor Community

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Showing 555: English reviews
Dublin
Reviewed 1 week ago

Wonderful hotel in a great location. Reception staff very helpful. Great value for money and spotlessly clean .Could not fault it and if back in Madrid will definitely stay here. Also the small kitchen in rooms is a great idea.

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Helpful?
Thank DublinTemple
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear client, thank you very much for your nice comments about Suites Viena. Regards, Suites Viena team

Dublin, Ireland
Reviewed 1 week ago

The hotel is located right in Plaza de Espana. The location is perfect and you have places like Gran Via, Plaza del Sol, Cibeles etc. within a walking distance. There are lots of restaurants and bars within a few minutes from the hotel. The staff is very kind and helpful. The rooms are clean, comfortable and have all the necessary...

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Helpful?
Thank 829marlenam
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Marlena, Thank you for all the information about our location and about us. It is very important for another clients and very useful. Regards, Suites Viena

Osaka, Japan
Reviewed 1 week ago

Nice hotel, that is conveniently located, and comes with a full-kitchen and a good-sized patio/balcony. Very friendly staff that had no problem with us leaving a suitcase there for a week while we went to Valencia.

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Helpful?
Thank Howmuchisthatinyen
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear sir, Thank you for your comments. We always trie to make our best for helping our clients. Regards, Suites Viena

Reviewed 1 week ago via mobile

Hotel is situated in a good location. It is 15 mins walk to the touristy area. Rooms are spacious , clean and comfortable. Checkin -checkout process was smooth and would definitely recommend this place to anyone looking to stay in Madrid

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Helpful?
Thank Soumya P
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Soumya, Thank you for your kind comment. Regards, Suites Viena

Maryland USA
Reviewed 1 week ago

I needed a good hotel in an ideal location. This was it. The staff were wonderful and accommodating. The included breakfast (at least in the package I ordered) was very good. It was basic but there were hot foods and cold options. My bedroom was clean, although a bit spartan. Nonetheless, it was a good deal and was all I...

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Helpful?
Thank DMR_Maryland
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear client, thank you very much for your opinion about Suites Viena and the location. We hope see you again, regards, Suites Viena

Bramming, Denmark
Reviewed 2 weeks ago

This Hotel is great value for money. It is located in a quite street just of the Plaza de Espana, so quite central and very close to the Metro. Al most every major tourist site is within walking distance. The rooms are quite large and equipped with a small kitchenette, so you can do a bit of cooking if you...

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Helpful?
Thank S_Hvass
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear client, Thank you very much for your nice comments. Next time we will give you a quiet room at back of the hotel to avoid the school. Regards, Suites Viena

Ireland
Reviewed 2 weeks ago

A short walk from Plaza de Espana Metro station. Hotel very clean and room was very spacious. Good breakfast buffet and comfortable bed. Reception staff very helpful and gave advice on tourist attractions.

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Helpful?
Thank anthonycoyne
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Anthony, Thank you very much for your comments about Suites Viena. Regards, Suites Viena

Reviewed 3 weeks ago

Hotel located on a quiet street but conveniently near the Gran Via in the centre of Madrid. The rooms are clean and it was great having a microwave and kettle although no tea/coffee was supplied. Some good restaurants in the area.

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Helpful?
Thank Dianne W
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Dianne Thank you very much for your opinion about us. Regards from Suites Viena team

Norfolk
Reviewed 2 November 2016

Helpful staff, good sized, very clean room, plentiful hot water, comfortable bed, free wi-fi, safe in room, sufficient kitchen facilities (coffee maker provided free on request), quiet street, away from the main tourist areas, nearby metro station and bus stops, neighbourhood eating places, Sol supermarket and other food shops. The circular tourist bus stops fairly nearby.

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Helpful?
1Thank Jolyon O
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Sir, Thank you very much for your comments and all the information about us that it is very useful. Regards, Suites Viena

Reviewed 1 November 2016

Sercotel was a reasonably priced hotel in a good location. My room was clean, modern and simple. The staff was friendly and courteous throughout my visit. My deal didn't include breakfast, but their were plenty of restaurants within a block of the hotel. The location was quiet, so I didn't have to deal with a lot of street noise.

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Helpful?
1Thank arthur c
Suitesviena, Director de Relaciones con Clientes at Sercotel Suites Viena, responded to this review

Dear Arthur, Thank you very much for your kind comments. Regards, Suites Viena

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Staying in Arguelles

Neighbourhood Profile
Arguelles
Just south of the sprawling campus of the Complutense University of Madrid, Arguelles exudes a fast-paced, collegiate vibe. The main street, Calle Princesa, is filled with twenty-somethings rushing between classes and errands, meeting up with classmates, and grabbing cheap beers and cheap eats. This is a prime shopping spot where the major Spanish clothing and department store chains are less busy than their downtown counterparts, and there is an array of casual dining options to choose from. Check out nearby outdoor spaces such as the lushly planted Plaza de España to the south, which is often filled with craft stalls. To the west of Arguelles is the giant Parque Oueste, a calm and picturesque park with its own Egyptian temple.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Suites Viena is a cosy Hotel located in a quiet Street in the Centre of Madrid. Only 200 metres separate Suites Viena from Plaza de Espana and in less than a 5 minute walk you are in Gran Via, Debod Temple or the Royal Palace. Suites Viena is a modern building (2007) with 50 Studios, 5 Junior Suites (with a terrace) and 2 Senior Suites (with a separate living room. Every room has AA/Heat (all year), working table, safe, free wifi and satellite TV. Also, there is a little kitchen in every room, equipped with a microwave, a small fridge, cooktop and extractor. Kitchen facilities are handed in, free of charge, to all the guests who demand it. We have special added values you can benefit of through our official online page. Buffet Breakfast is served by the Traditional "Viena Capellanes". Private Parking, connected to rooms through the elevator. Free Wifi in the whole building. Business Corner: free use of PC. ... more   less 

Additional Information about Sercotel Suites Viena

Address: Calle Juan Alvarez Mendizabal 17, 28008 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > Arguelles
Price Range: £56 - £119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sercotel Suites Viena 3*
Number of rooms: 57
Reservation Options:
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Also Known As:
Viena Hotel Madrid
Hotel Style:
#6 Business Hotel in Madrid
#13 Family Hotel in Madrid
#36 Romantic Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Sercotel Suites Viena staff and other travellers.
26 questions
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New York City, New York
San Juan, Puerto Rico
New York City, New York
over a year ago
Somerville, Massachusetts, United States
9 months ago
Barrow-in-Furness, United Kingdom

See all questions (26)

Questions? Get answers from Sercotel Suites Viena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor.”
 of 5 bubbles Howmuchisthatinyen, 28 Nov 2016 | Read review
“I was on the 5th floor and it was VERY quiet.”
 of 5 bubbles DMR_Maryland, 25 Nov 2016 | Read review
“You might want to choose a room not facing the street, as there is a school which is quite nosy during the morning and day.”
 of 5 bubbles S_Hvass, 20 Nov 2016 | Read review
“Had a room to the rear of building.”
 of 5 bubbles diannew49, 15 Nov 2016 | Read review
“Quiet and good location”
 of 5 bubbles , 1 Nov 2016 | Read review
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