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SHS Hotel Aeropuerto

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Traveller (204)
Room & Suite (91)
Dining (25)

About

Location
Cleanliness
Service
Value
Hotels with parking areas and other customized complementary services to travelers Adolfo Suarez Madrid Barajas Airport, exhibitors or visitors to IFEMA
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Property amenities
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room service
Free parking
Airport transportation
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL CLASS
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940Reviews
270Photos
29Q+A
14Room tips
Traveller rating
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  • 169
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Popular mentions
I stayed here at the recommendation of Iberia C/S agent because my flight home was cancelled and rebooked for the next day so I was stuck in MAD overnight. On the plus side, it was clean. All the other comments about the weird design are correct. It IS weird. It's a motel
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Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto
Responded 1 week ago
Dear guest, First of all, thank you for your Tripadvisor comments, your opinion and that of all our clients is of the utmost importance to us. Effectively, SHS Hotel is located around Adolfo Suárez Madrid - Barajas Airport and consists of 5 buildings that share the same emplacement in a closed area. We would like to thank you for valueing the cleanliness of all our installations and our parking service. We are sorry to read your comments about the issues you mentioned, our only aim is try to do our best in all areas, and not being able to fulfill your complete satisfaction, for us, is a way of knowing that we must pay more attention to details, that is why, we kindly ask for your apologies and we take note about your comments. Warm Regards.
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I did not like a single thing about this hotel. The hotel looks like a 70's horror movie set and is super creepy. The hotel needs an urgent renovation of everything: infrastructure, furniture, bedding, bar and restaurant. I stayed at this hotel for a few nights since I was
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Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto
Responded 28 Jan 2019
Dear Lucía, We would like to thank you for your confidence in our services and for share your experience with us. Effectively, the hotel is located around Adolfo Suárez Madrid - Barajas Airport, therefore, sometimes it is imposible to control the background noise, and that's why, we apologize. We are very sorry to read that SHS Hotel Airport did not meet your expectations. Thank you very much for helping us improving by commenting on your experience with us. We really hope to have the opportunity to improve your experience in the future. Kindest Regards.
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We booked this for a trip from Madrid airport to Dubai. We left the car for two weeks and then stayed in the hotel before we journeyed home. We were amazed at how well organised it all was. The hotel provided a free courtesy bus service which was excellent. When we rerturned
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Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto
Responded 10 Jan 2019
Dear guest, Thank you so much for choosing us for your passage for Madrid and sharing your positive experience in our hotel. We are pleased to know that you have had a good experience with us and you were amazed at how well organised it all was, as well as you liked our shuttle service and the big range of our buffet breakfast, and the assigned room was warm and perfect for your stay. Thank you, once again for writing this amazing comment and for recommending us, we're looking forward having you with us again. Best Regards.
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Not a hotel but a motel? Located in a very remote area surrounded by car lots. As we pulled in I was shocked at the appearnce of the place (it looked like it was falling apart) and then once I got my key was even more shocked to know my "building" was outside up a flight of
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Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto
Responded 16 Nov 2018
Dear guest, First of all, the hotel is located around Adolfo Suárez Madrid - Barajas Airport and consists of 5 buildings that share the same emplacement in a closed area. All our clients of the SHS Club could have a complementary cocktail, nevertheless we deeply regret that you couldn’t enjoy this service. Thanks you very much for your feedback, is very important for us. Best regards
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This Hotel is providing basic & simple rooms but it is really practical for early flights. It's convenient. They provide a Shuttle Bus for reaching the Airport during the whole day. It's very close to the Airport (around 10 minutes max. by bus)
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Response from shshotelaeropuerto, Director de Relaciones con Clientes at SHS Hotel Aeropuerto
Responded 7 Nov 2018
Dear Agusparty, thanks a lot for your opinion as for us is very useful knowing it. We hope to see you again soon.
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Habitación doble
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12345619
hi, if i book one night stay, will i get free parking for the 4 days that i am away many thanks
Hi, thanks for your message. The best option is to catch a train from San Fernando to Atocha. The station is just 5 minutes away from the hotel & we have a free transfer from the hotel. Kind regards.
0 votes
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Dear Guest, thanks for your message. You don´t need to book the transfer service, just give us a phone call to 91 746 7080 as soon as you arrive to Madrid and have all your luggages ready. We will send our shuttle to pick you up at the HOTEL´S BUS STOP of your arriving terminal. Kind regards.
0 votes
is breakfast included
You can choose an express breakfast 3€ or buffet breakfast 6€ approx. Depending on the time. Ask when arrive.
0 votes
Hay sitios para cenar cerca? Precios populares por favor
Hola Nubla M que tal mi respuesta es que no sólo hay un restaurante y una parada de autobús. Yo fui al centro comercial prenilunio en bus y pasa por hay
1 vote
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123456
"Go elsewhere."
"Ask for Ground floor if you have a heavy suitcase or trouble with stairs"
"If you can spare another 10-20 euro just stay somewhere else."
"Call for the Minibus to collect you from the airport early"
"If you have a problem with rather steep stairs pls request a room on the ground floor as the first floor rooms are accessed by quite a steep flight of steps. No worries at all for me but maybe for more elderly a ground floor would be more suitable. The shuttle service to and from the airport was excellent and ran to schedule. Wakeup call received punctually."
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PRICE RANGE
US$63 - US$188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
shs hotel madrid
LOCATION
SpainCommunity of MadridMadridBarajas (District)Barajas Airport
NUMBER OF ROOMS
80
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