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Eco Alcala Suites

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255 Reviews from our TripAdvisor Community

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Showing 79: English reviews
London, United Kingdom
Reviewed 1 week ago via mobile

We stayed here for 3 nights in September. Really nice hotel, non fussy and basic. The hotel isn't located that close to the main square or park, but there is a metro station really close by that will take you straight there and is quite cheap (& easy to use!). The hotel is also located on a steep hill, so...

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Helpful?
Thank RockinRed84
HotelEcoAlcalaSuites, Subdirector at Eco Alcala Suites, responded to this review

Dear guest, Thank you for the time you take to share your experience with others travellers. As you comment, our location is not too close to the centre but if you don´t want the noisy environment of there to sleep, we are in the right place. Around the hotel our guest will find all the necessary to make their stay...

Purmerend, The Netherlands
Reviewed 17 October 2016

We stayed 2 nights in Madrid! The hotel was perfect for us because of the family room! Our children loved the room. The swimming pool was much smaller than on the picture! That was the only dissapointment.

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Thank NoraAznou
HotelEcoAlcalaSuites, Subdirector at Eco Alcala Suites, responded to this review

Dear guest, First of all, thank you for your time to reply this questionnaire, it is very important for us. Secondly, we want to thank you for your kind words, it is very satisfying for us to read that your stay with us was as expected, it´s the best present for us. We hope see you again on your next...

Reviewed 1 October 2016 via mobile

We stayed over a long weekend to visit family. Despite it being almost 30 degrees the whole time the staff insisted that the pool was closed and that was that. Frustrating when travelling with children, perhaps management could consider a more flexible approach based on weather conditions, we were extremely disappointed. The hotel is ok, quite basic rooms that would...

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Thank Emelye_Arcite
HotelEcoAlcalaSuites, Subdirector at Eco Alcala Suites, responded to this review

Dear Guest, Thank you for the time you take to share your experience with others travellers and for your kind words about your stay in the hotel. Our pool is open all summer time (from 15/06 till 15/09). We can not open it all time we want, this is what the law says. In the room you will find all...

Reviewed 27 August 2016 via mobile

Good size rooms,friendly staff but along way out of the city centre,but close to metro line.The rooftop pool though small is a nice little bonus for a city hotel. One small tip while taking a shower due to the pressure and height of the shower head and no door hold it or water goes every where, enjoy.

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Helpful?
Thank Peter A
HotelEcoAlcalaSuites, Subdirector at Eco Alcala Suites, responded to this review

Dear Guest, Thank you for the time you take to share your experience with others travellers. It is true that we are not in the centre, but in five minutes you are in metro stop and twenty minutes after in Gran Vía. We are working in our bathrooms to get it better. We hope see you again in your next...

London, United Kingdom
Reviewed 23 August 2016 via mobile

We stayed at Alcalá suites for a long weekend. We were attending a wedding out of town and wanted to be closed to the venue. We took a 4 bed suit but I forgot to add a cot to my booking as my youngest is still a baby. It was no problem at all and the amazingly helpful guys at...

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Thank hdc900
HotelEcoAlcalaSuites, Subdirector at Eco Alcala Suites, responded to this review

Dear guest, First of all, thank you for your time to reply this questionnaire, it is very important for us. Secondly, we want to thank you for your kind words, it is very satisfying for us to read that your stay with us was as expected. We hope see you again on your next visit to Madrid. Best regards, Jorge...

Nottingham, England, United Kingdom
Reviewed 19 August 2016

Located in the suburbs of Madrid, Eco Alcala is a reasonable hotel. As some other contributors have said, the Hotel needs a bot of a refit or facelift. Rooms are spacious and beds are comfortable. Rooms have everything you need, but considering the size, the bathroom is a bit pokey. Hotel has a room top pool, which was ok on...

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Helpful?
Thank Ed D
HotelEcoAlcalaSuites, Subdirector at Eco Alcala Suites, responded to this review

Dear guest, First of all, thank you for the time you take to write about your experience in our hotel, it is very important for us. In Eco Alcalá Suites we have big rooms where you will find all the facilities you could need, like microwave, little fridge. Refering to the bathroom, it is true that is too small compared...

Buntingford, United Kingdom
Reviewed 3 August 2016 via mobile

Stayed as a family of 5 in July 2016. The hotel is in an industrial area which gets busy and noisy during the week, but a short walk to a few restaurants and two Metro stations. Rooms were basic, clean and very large. Our room slept 6 with two double beds ( one on a mezzanine floor within the dual...

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Thank EastHertsFamily
HotelEcoAlcalaSuites, Subdirector at Eco Alcala Suites, responded to this review

Dear guest, First of all, thank you for the time you take to write about your experience in our hotel, it is very important for us. As you comment, our Dúplex rooms are ideal for big families (maximum 6 people) that don´t want to pay twice or don´t want to sleep separate, especially if traveling with little kids. In the...

Marbella, Spain
Reviewed 1 August 2016

Very comfortable room, nice breakfast, relatively easy access to metro. A great place to stay if you are just looking for a hotel to sleep in. They upgrated the room for our little family without extra cost.

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Thank christinafT1294UQ
HotelEcoAlcalaSuites, Subdirector at Eco Alcala Suites, responded to this review

Dear guest, Thank you for your kind words and the time you take to share your experience with others travellers. All the hotel team work very hard every day to make the stay of our guest as comfortable as possible and we are glad to know that in your case we have achieved. We hope see you again in Eco...

Seymour, Australia
Reviewed 24 July 2016

Staff were really friendly and the hotel is only a short walk to the closest train station. Although be aware the walk is uphill if you're not great with walking. Breakfast was great and the décor was quirky. I'd definitely stay here again.

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Thank Kristie T
Aarhus, Denmark
Reviewed 16 July 2016 via mobile

Pro. High and great service from the employees and the breakfast was good. Cons. The beds and the toilet was very poor. We have never slept in beds in such poor conditions. Loud sound from the neighbor toilet every time it was flushing. Loud sound from the street. Poor air conditioning in the room. Besides kindness from the employees and...

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Thank mpa71

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Eco Alcala Suites

Address: Calle Santa Leonor 24, 28037 Madrid, Spain
Region: Spain > Community of Madrid > Madrid > San Blas
Price Range: £41 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Eco Alcala Suites 4*
Number of rooms: 32
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Also Known As:
Eco Alcala Hotel Madrid
Eco Alcala Madrid
Hotel Style:
#164 Luxury Hotel in Madrid
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Questions & Answers

Here's what travellers have asked, with answers from Eco Alcala Suites staff and other travellers.
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Questions? Get answers from Eco Alcala Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A couple of the ground floor rooms have windows that open onto the street but the curtains were very good.”
 of 5 bubbles kristiet2016, 24 Jul 2016 | Read review
“Just Use Another Hotel”
 of 5 bubbles Fixit2002, 12 Mar 2016 | Read review
“The small outside pool is at the 4th floor.”
 of 5 bubbles Niekoo, 24 Sep 2015 | Read review
“The suites with 2 levels are fantastic if you are travelling with children.”
 of 5 bubbles guppy98, 22 Jul 2015 | Read review
“Request a higher floor room to avoid any street level rooms”
 of 5 bubbles Craig_Emma2013, 28 Aug 2013 | Read review
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