We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Principal Madrid

Visit hotel website
Traveller (711)
360
Panoramas (11)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Principal Madrid Hotel is much more than a luxurious modern boutique hotel. Its prime location in the heart of Madrid, its exclusive entrance, its 76 elegantly appointed rooms, the stunning Terraza (rooftop terrace,7th floor) with what may be the best views in Madrid, and its Ático (penthouse, 6th floor) where avant-garde haute cuisine meets classic cocktails in a space with the best music are reasons enough not to miss the opportunity of discovering this renovated building, now one of the capital’s must-see sights. The hotel’s impressive Ático and Terraza boast the best panoramic views of downtown Madrid. In both, amid large, lush garden areas, you can sip a cocktail or order from the menu concocted by Ramón Freixa (2 Michelin stars), soak up some sun in the Solarium or enjoy the sound of the overflow pool and the best ambient music or our outdoor showers in summer… and always with the finest service to ensure that your every wish is granted.
Read more
Property amenities
Free High Speed Internet (WiFi)
Room service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Airport transportation
Concierge
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Wheelchair access
Show more
Room features
Air conditioning
Minibar
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Boutique
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Package Deal

Location

Full view
100Great for walkers
Grade: 100 out of 100
571Restaurantswithin 0.3 miles
136Attractionswithin 0.3 miles
1,428Reviews
981Photos
23Q+A
100Room tips
Traveller rating
  • 1,128
  • 226
  • 62
  • 7
  • 7
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Thanks for the taking me so well. visited on saturday afternoon for couples drinks with some friends, its was really good, the Cocktails are so tasty and staff very Lovely. definitely i'm back and my fri3nds says it too
Read more
Response from Jacobo R, Director de Relaciones con Clientes at The Principal Madrid
Responded yesterday
Dear Nicola B, Thank you for your fabolous review after your visit at The Principal Madrid. We are very happy to know that you enjoyed our cocktails menus and the service provided was really nice. We will be glad to welcoming you again, very soon to enjoy again the views from the fantastic Gran Vía. If you require any assistance, please do not hesitate to contact us. Kind regards, Jacobo R Guest Experience Manager
Read more
Hotel's Favourite
Puerta del Sol, Museo del Prado and Plaza Mayor are in easy walking distance. Lovely terrace bar on the sixth floor. Clean rooms in which you feel at ease. The staff is fantastic, from bellman to receptionist. Highly recommended!
Read more
Response from Jacobo R, Director de Relaciones con Clientes at The Principal Madrid
Responded 27 Jun 2018
Dear Chistian H, Warm greetings from Madrid. First of al, I would like to thank you for taking the time to review your recent experience at The Principal Madrid Hotel. I ws so happy to learn how much you enjoyed pur central location in the heart of Madrid. Thank you for remarking the cleaniliness of our rooms and the outstanding service provied by all the team here. We look forward to welcoming you again very soon at The Principal Madrid Hotel. Should you require any further assistance, please do not hesitate to contact us. Thank you for your time and consideration. Kind regards, Jacobo R Guest Experience Manager
Read more
From the moment we stepped in to the moment we stepped out, we were delighted and utterly surprised by the level of dedication and professionalism the staf at the Principal Madrid exhibited. The hotel is luxurious yet not overwhelmingly so which made us very happy and
Read more
Response from Jacobo R, Director de Relaciones con Clientes at The Principal Madrid
Responded yesterday
Dear Navigator05429165958, Thank you for taking a part of your time to leave this fantastic review after your stay at The Principal Madrid. We are very happy to know that you enjoyed our unbeatable location, in the new refurbished Gran Vía. It's a pleasure to read your kind word for all the staff. We will be glad to welcoming you in your next time in the City. If you require any assistance, please do not hesitate to contact us. Kind regards, Jacobo R Guest Experience Manager
Read more
It was a pleasure staying at your hotel. Super service, very polite, helpful and carefull employees, comfortable room, great food and amazing terrace. The location is central, but also calm.Thank you Principal hotel Madrid, we really enjoyed it! Highly recommended!
Read more
Response from Jacobo R, Director de Relaciones con Clientes at The Principal Madrid
Responded 4 days ago
Dear Sunshine59655614229, Thank you very much for taking a part of your time to leave this amazing review after your stay at The Principal Madrid. It is a really pleasure to know that you have enjoyed the beautiful Gran Vía after her renovation. We are happy to read that you enjoy our facilities,our rooftop and the gastronomic proposal that we offer. Thank you for your kind words for the service offered by all the staff. We hope to welcoming you in your next time in the City. We are at your disposal. Kind regards, Jacobo R Guest Experience Manager
Read more
Very warm welcome at the entrance and check-in. Very clean and nicely furnished boutique hotel. NIce view from the rooftop Terrasse, very good drinks at the bar, very fresh and creative breakfast. Would always come back.
Read more
Response from Jacobo R, Director de Relaciones con Clientes at The Principal Madrid
Responded 4 days ago
Dear pankowan, Thank you for your excellent comment after your stay at The Principal Madrid. It' a pleasure to know that we met all you expectations and you enjoyed of all our facilities and service. We will be pleased to welcoming you again, very soon. If you requiere any assistance, please do not hesitate to contact us. Kind regards, Jacobo R Guest Experience Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorThe Principal Madrid
The Deluxe Room at The Principal Madrid
Professional photo exclusively commissioned by TripAdvisorThe Principal Madrid
The Deluxe Room at The Principal Madrid
Professional photo exclusively commissioned by TripAdvisorThe Principal Madrid
The Suite at The Principal Madrid
Professional photo exclusively commissioned by TripAdvisorThe Principal Madrid
The Junior Room at The Principal Madrid
Champagne courtesy of hotel....surprise(Birthday)
PreviousNext
12345656
Sorry: I also cannot Help you. If you contact the hotel they will let you known. The guest Relations are very helpfull.
2 votes
Show all answers
Any swimming pool here at all? Thanks
No unfortunately. There is a large water feature on the roof of the hotel with a bar and several 'beach' lounges close by. You may be able to "splash around" in the water feature but it is not a swimming pool.
2 votes
Is the rooftop terrace open in November? Or for the rest of November?
Honestly not sure. I got the impression it was open all year long. I would reach out to the hotel directly, I know they were very responsive via email, when we had a few questions at the time of our booking. Can't say enough good things about the hotel!
1 vote
Show all answers
Check- in is 2pm-midnight
0 votes
Show all answers
3:00,11:00
0 votes
Show all answers
PreviousNext
12345
"Would Recommend the Deluxe Rooms"
"The executive rooms are very good, maybe next time the junior suite!"
"Ask for a room with a view of Gran Via- its well worth it."
"We stayed in a Deluxe room and it was deluxe."
"If you can get a junior suite facing the Grand Via, do it. Worth it for the views and space. "
PreviousNext
12345620
PRICE RANGE
US$232 - US$395 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridChuecaGran ViaJusticiaCentro
NUMBER OF ROOMS
76
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing