The Principal Madrid
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Calle Marques de Valdeiglesias 1 Esq. Gran Via, 28004 Madrid Spain
Lowest prices for your stay
US$360
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360
Panoramas (11) Room & Suite (377)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
- All linens sanitised in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitiser available to guests & staff
- Stay-at-home policy for staff with symptoms
- Regularly sanitised high-traffic areas
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Updated 29/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Principal Madrid
Updated 29/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 487 in Madrid
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best
The Principal Madrid Hotel is much more than a luxurious modern boutique hotel. Its prime location in the heart of Madrid, its exclusive entrance, its 76 elegantly appointed rooms, the stunning Terraza (rooftop terrace,7th floor) with what may be the best views in Madrid, and its Ático (penthouse, 6th floor) where avant-garde haute cuisine meets classic cocktails in a space with the best music are reasons enough not to miss the opportunity of discovering this renovated building, now one of the capital’s must-see sights. The hotel’s impressive Ático and Terraza boast the best panoramic views of downtown Madrid. In both, amid large, lush garden areas, you can sip a cocktail or order from the menu concocted by Ramón Freixa (2 Michelin stars), soak up some sun in the Solarium or enjoy the sound of the overflow pool and the best ambient music or our outdoor showers in summer… and always with the finest service to ensure that your every wish is granted.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Wine / champagne
Rooftop bar
Highchairs available
Taxi service
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Boutique
Languages Spoken
English, French, Spanish, Italian
Location
Full view
100Great for walkers
Grade: 100 out of 100
619Restaurantswithin 0.3 miles
159Attractionswithin 0.3 miles
Contact
Calle Marques de Valdeiglesias 1 Esq. Gran Via, 28004 Madrid Spain
Name/address in local language
Getting there
Banco de EspañaMadrid Metro3 min
SevillaMadrid Metro3 min
Car HireSee car hire from US$26/day
1906Reviews28Q+A100Room tips
Reviews
Traveller rating
- 1,563
- 257
- 70
- 9
- 7
Time of year
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Popular mentions
The hotel is centrally located - just at the base of the Gran Via. Easy to walk to all the main shops as well as the Prado and El Retiro. The staff was friendly and attentive and seemed to genuinely want to assist and accomodate. The rooms are modern and up to date. A few complaints (but nothing that makes me wish I had stayed elsewhere): the rooms are quite dark - difficult to see when applying makeup; the mattresses are not that great - time to replace?; and the groovy chair provided in each room is not at all comfortable - really just for decoration, I would have preferred a chair I could sit in as I got tired of using the bed whenever I returned to the room to relax.
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Date of stay: May 2022
Location
Service
Sleep Quality
Helpful
Response from Carolina García, Atención al cliente/recepción at The Principal Madrid
Responded 3 days ago
Dear Helenmanitou, Thank you so much for sharing your review regarding your recent stay with us. I am thrilled to learn that you enjoyed our location in the heart of the city so much. Thank you for mentioning teh staff attention. It was a pleasure for me to share your kind words with the team. We also take note of the rest of your comments, which will help us to continue improving We hope to welcome you again very soon! Kindest regards, Carolina García Guest Experience Manager
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We stayed at The Principal for two nights whilst taking a city break in Madrid back in March 2022. Only a 15-20 min drive from Madrid airport, first impressions of The Principal were amazing - the hotel is full of character, and is sleek and clean. We were shown to our room straight away despite checking in slightly earlier than the normal hotel check-in time - this was greatly appreciated due to the fact that we were tired from our early morning flight so thank you! We had notified the hotel of the fact that we were visiting Madrid for my partner's birthday, and the hotel staff were amazing. I had pre-ordered a cake through the hotel, which was displayed in our room alongside complimentary champagne once we entered. During my email correspondence I also requested a high room, which again the hotel arranged for us with views over the start of Gran Via and the 'Rolex' building (Edificio Grassy) opposite. I've read some people complaining about noise when staying at this hotel, but this was not an issue for us AT ALL despite staying in a room overlooking the main road - you are always going to hear the odd siren etc when staying in the middle of a city. Our room, a deluxe room, was a great size considering you are staying right in the centre of Madrid. Plenty of space for two suitcases, with a sofa area too. There is also an opportunity to connect your device(s) up to the room speaker so that you can enjoy your own music whilst chilling. Booking through the hotel directly, we opted for a booking with breakfast. This was well worth it, and held in the lobby area and La Pergola which was a lovely spot to start the day. Great variety of pastries, cereals, but also the opportunity to order from al a carte menu which was lovely. Coffee was very nice! Although closed/quiet when we went, the hotel's rooftop terrace (La Terraza) looked lovely with amazing views of Madrid. Well worth the visit, especially in the summer months. Just to mention as well that The Principal is in such a great location - easy walking to all the main sights and neighbourhoods. Real Madrid's Santiago Bernabéu Stadium is a 10-15 min cab drive away, but this is pretty standard if you are staying in the city centre. The Principal is a pure gem in Madrid - the staff were amazing, ambience was quintessentially Spanish, and the little touches were great e.g. umbrellas on hotel exit which were free for guests to use when caught in the Spanish showers. Thank you to the staff at The Principal Madrid - so incredibly friendly and personable, going the extra mile for our occasion.…
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Date of stay: March 2022
Location
Service
Sleep Quality
Room Tip: Ask for a view of Rolex Building (Edificio Grassy) as it is nice to watch the people and...
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Helpful
Response from Carolina García, Atención al cliente/recepción at The Principal Madrid
Responded 3 days ago
Dear valued guest, Warm greetings from Madrid. Thank you so much for taking the time to share such an amazing comment with us and other Tripadvisor users. I am delighted to learn how much you enjoyed the experience at The Principal. Thank you for remarking the service provided, the central location and the well appointed rooms. Should you require any further assistance or information, please dp not hesitate to contact me. We look forward to welcoming you again soon. Thank you for your confidence in us. Kind regards, Carolina García Guest Experience Manager
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Our stay at The Principal Madrid was shorter than expected due to unforeseen circumstances, but we had an overall positive experience, due largely to the exceptionally attentive customer service exhibited by most every staff member we encountered. Special kudos to Maria, the front officer manager, for going out of her way to be of assistance, and to Luis for his prompt and attentive transportation service. The hotel is in a prime location, and while the design aesthetic may not be to everyone’s liking (hallways and rooms are appointed in a dark color scheme), the building itself is beautiful. The rooftop bar and outdoor breakfast venue were a highlight, too.
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Date of stay: May 2022Trip type: Travelled
Helpful
Response from Carolina García, Atención al cliente/recepción at The Principal Madrid
Responded 3 days ago
Dear valued guest, Warm greetings from Madrid. Thank you so much for taking the time to share your recent experience with us and other Tripadvisor users. I am delighted to learn how much you enjoyed the experience at The Principal in spite of your unforeseen event. It was a pleasure for the whole team to help you Should you require any further assistance or information, please do not hesitate to contact me. We look forward to welcoming you again soon. Thank you for your confidence in us. Kind regards, Carolina García Guest Experience Manager
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Apart from hotel being a gem; location, building, style. terraces, printing all tickets for the tennis etc. main reason for review is to personally thank Jose from Reception/Concierge. I left my rucksack at the airport and only realized when arriving at hotel, he took the details, called airport, police, security companies for constantly for updates and finally just after a day, it was located and all in tact. If more people took ownership like Jose demonstrated, life would be so much better. Unfortunately he was not working my last day to thank again personally but did leave something for him with his colleagues. Once again, many thanks Jose for your help and to everyone at The Principal for a great stay
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Date of stay: May 2022
Cleanliness
Service
Sleep Quality
Helpful
Response from Carolina García, Atención al cliente/recepción at The Principal Madrid
Responded 1 week ago
Dear tonyelson1964, Thank you very much for your wonderful review of your recent experience at The Principal Madrid Hotel. Thank you very much for highlighting our unbeatable location, details of the building and our beautiful terrace. I am glad to hear that my colleague Jose was able to help you located your missing rucksack, I will share with him your kind comments. We look forward to welcoming you back very soon and remain at your disposal for anything you may need. Best regards, Carolina García Guest Experience Manager
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At the end of a 24 day tour of southern Spain we had a enjoyable stay at The Principal Madrid before flying home. Well located and in walking distance of the Prado Museum, the hotel was fresh and clean and we thoroughly enjoyed ourselves. Many local restaurants were closed due to the holidays so we ended up eating dinner the first night on the rooftop patio which was beautiful and tasty (tuna bowl). The second evening we ate in the bar area and had a great party to end the trip (chicken Caesar salad). Inez the laughing server took care of us and kept us entertained both evenings. The staff was friendly and accommodating and their strong use of the English language greased the skids. Strong recommendation for the hotel!
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Review collected in partnership with this hotel
Date of stay: May 2022Trip type: Travelled
Helpful
Response from Carolina García, Atención al cliente/recepción at The Principal Madrid
Responded 2 weeks ago
Dear randystump1, Thank you very much for taking the time to share your experience with us. I am very pleased to know that we have met all your expectations. Thank you very much for highlighting the attention received from all my colleagues, I will gladly share your kind words with the whole team. We look forward to welcoming you again very soon. I remain at your disposal for anything you may need. Best regards, Carolina García Guest Experience Manager
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PRICE RANGE
US$298 - US$422 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridChueca / Gran Via / Justicia / Centro
NUMBER OF ROOMS
76
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Claim Your Listing Frequently Asked Questions about The Principal Madrid
Which popular attractions are close to The Principal Madrid?
Nearby attractions include Museo Nacional Thyssen-Bornemisza (0.2 miles), Fox In A Box Madrid (0.07 miles), and Centro Cultural Flamenco (0.3 miles).
What are some of the property amenities at The Principal Madrid?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Principal Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Principal Madrid?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Principal Madrid?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Principal Madrid?
Conveniently located restaurants include La Vaca Argentina, Entre Santos Madrid, and Lettera Trattoria Moderna.
Are there opportunities to exercise at The Principal Madrid?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Does The Principal Madrid have airport transportation?
Yes, The Principal Madrid offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Principal Madrid located near the city centre?
Yes, it is 0.4 miles away from the centre of Madrid.
Are any cleaning services offered at The Principal Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Does The Principal Madrid offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.