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Calle Marques de Valdeiglesias 1 Esq. Gran Via, 28004 Madrid Spain
7 people are viewing this hotel
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US$344
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US$345
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US$280
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Traveller (1078)
360
Panoramas (11)
Room & Suite (403)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.

About

#5 of 1,354 hotels in Madrid
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
The Principal Madrid Hotel is much more than a luxurious modern boutique hotel. Its prime location in the heart of Madrid, its exclusive entrance, its 76 elegantly appointed rooms, the stunning Terraza (rooftop terrace,7th floor) with what may be the best views in Madrid, and its Ático (penthouse, 6th floor) where avant-garde haute cuisine meets classic cocktails in a space with the best music are reasons enough not to miss the opportunity of discovering this renovated building, now one of the capital’s must-see sights. The hotel’s impressive Ático and Terraza boast the best panoramic views of downtown Madrid. In both, amid large, lush garden areas, you can sip a cocktail or order from the menu concocted by Ramón Freixa (2 Michelin stars), soak up some sun in the Solarium or enjoy the sound of the overflow pool and the best ambient music or our outdoor showers in summer… and always with the finest service to ensure that your every wish is granted.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Babysitting
Children's television networks
Airport transportation
Business Centre with Internet Access
Parking
Wifi
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Snack bar
Special diet menus
Wine / champagne
Rooftop bar
Highchairs available
Taxi service
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Rooftop terrace
24-hour security
Baggage storage
Concierge
Newspaper
Outdoor furniture
Sun deck
Sun terrace
Sun umbrellas
Butler service
Doorperson
First aid kit
Umbrella
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Minibar
Cable / satellite TV
Complimentary toiletries
Soundproof rooms
Bathrobes
Room service
Safe
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Historic Hotel
Languages Spoken
English, French, Spanish, Catalan and 1 more
2254Reviews31Q+A100Room tips

Reviews
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Traveller rating
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Popular mentions
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Max S wrote a review 5 Dec
Istanbul, Türkiye9 contributions16 helpful votes
I had an amazing experience at the hotel, very clean room and they adding a lovely sent in the room. The size of the room was perfect, big size for Europe. The restaurant serving great foods and breakfast in room if requested in advance. Next corner of Gran Via, the location is more than perfect. In December the Christmas was every where in Madrid, was wonderful!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from María Sánchez, Atención al cliente/recepción at The Principal Madrid
Responded yesterday
Dear G1154HEmaxs, Thank you very much for taking the time to share your recent experience with us and other Tripadvisor users. We are very pleased to know that your stay at The Principal Madrid has met all your expectations. We would also like to thank you for highlighting our unbeatable location on the legendary Gran Via. Also, thank you very much for mentioning the well appointed rooms, as well as our restaurant and breakfast service. We look forward to welcoming you again very soon. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Richard E wrote a review 3 Dec
1 contribution
What a wonderful hotel. Great 6th floor dining and bar area - with Terrance - and lovely views. The team was so professional and kind and made sure we were comfortable. A perfect location with such a warm staff. I will definitely be back!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Great location to walk the city
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from María Sánchez, Atención al cliente/recepción at The Principal Madrid
Responded yesterday
Dear D8315POricharde, Thank you very much for the wonderful comment you sent us about your recent experience at The Principal Madrid Hotel. We remain at your entire disposal for anything you may need and we hope to welcome you back very soon. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peg B wrote a review Nov 2023
18 contributions25 helpful votes
We have stayed three times at The Principal and enjoyed it each time. The rooms are clean, modern, and quiet. The staff is great too. Elena at the front desk helped us with checkin and other questions we had, as did Pablo. Eduardo is a gem and could not have been more helpful. The location is great for getting around Madrid. We will definitely stay at The Principal on our next trip to Madrid. Thank you so much for making our stay in Madrid memorable.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Iglesias, Atención al cliente/recepción at The Principal Madrid
Responded 6 days ago
Dear PegB634, On behalf of the entire team at The Principal Madrid, we would like to express our sincere appreciation for taking the time to share your recent experience with us. We especially thank you for your words about our staff and their dedication to meeting your needs. Our main goal is to make our guests feel happy and well taken care of, and your comments motivate us to continue working in that direction. I remain at your complete disposal for anything you may need. We look forward to welcoming you again very soon. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MichaelS_Bos wrote a review Nov 2023
Salem, Massachusetts2 contributions3 helpful votes
We thoroughly enjoyed our stay. The concierge/service folks were top notch....very friendly and helpful. The room was lovely. Other reviewers made an issue of facing the courtyard, we found it to be nice and quiet, though we couldn't count on the sun to wake us in the morning! The lobby, bar area, and terrace have a nice buzz in the evening. Great central location; we walked almost everywhere.
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Iglesias, Atención al cliente/recepción at The Principal Madrid
Responded 2 weeks ago
Dear MichaelS_Bos, Thank you very much for taking the time to share your recent experience with us and other Tripadvisor users. We are very pleased to know that your stay at The Principal Madrid has met all your expectations. We would also like to thank you for highlighting our unbeatable location on the legendary Gran Via, just a stone's throw away from plenty of stores, theaters and tourist attractions. Thank you very much for highlighting the attention received from all my colleagues, as well as the atmosphere in our lobby bar and terrace. We look forward to welcoming you again very soon. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Suzan D wrote a review Nov 2023
1 contribution
A beautiful hotel in a central location. The service and attention to detail was exceptional. I cannot recommend this hotel enough. We look forward to staying here again the next time we are in Madrid.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Iglesias, Atención al cliente/recepción at The Principal Madrid
Responded 3 weeks ago
Dear Thank you so much for sharing your amazing review regarding your recent stay with us. I am thrilled to learn that you enjoyed our location in the heart of the city so much. Thank you for remarking the service provided by all our staff, it would be a pleasure for me to share your kind words with the team. We hope to welcome you again very soon. Kindest regards, Lucía L. Seijas
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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JV777 wrote a review Nov 2023
London, United Kingdom96 contributions31 helpful votes
This is an excellent and well run hotel with delightful staff. Very civilised indeed and right in the middle of the City. The food in the restaurant is excellent and lovely somelier. We hope to revist soon.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Iglesias, Atención al cliente/recepción at The Principal Madrid
Responded 3 weeks ago
Dear JV777, Thank you so much for sharing your amazing review regarding your recent stay with us! I am thrilled to learn that you enjoyed our location in the heart of the city so much. Thank you for mentioning our restaurant. It was a pleasure for me to share your kind words with the team. We hope to welcome you again very soon! Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Pamela S wrote a review Nov 2023
4 contributions
Madrid is a wonderful city! The service here at this hotel was great! Very nice people and friendly and helpful. Borja was very pleasant! The rooftop restaurant is beautiful! The room was nice, but very dark. The view was great! I would recommend!
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Iglesias, Atención al cliente/recepción at The Principal Madrid
Responded 1 week ago
Dear V3746NQpamelas, Warm greetings from Madrid. Thank you so much for taking the time to share your recent experience with us and other Tripadvisor users. I am delighted to learn how much you enjoyed the experience at The Principal. Thank you for remarking the service provided, and our staff, especially Borja. We look forward to welcoming you again soon. Kind regards, María Alcázar
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Steve S wrote a review Nov 2023
1 contribution
What a great hotel! The Principal Madrid is in an perfect location. The staff is great at what they do, and made our stay very memorable. From picking us up from the train station, to making sure we had everything we needed to relax on our vacation. The Principal Madrid was amazing!
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Great location with a roof top bar!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Iglesias, Atención al cliente/recepción at The Principal Madrid
Responded 3 weeks ago
Dear Steve, Thank so much for sharing your excellent review regarding your stay with us! I am thrilled to learn that you enjoyed our location so much as well as our service . We truly hope to welcome you again soon! Kindest regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ulla wrote a review Nov 2023
Oslo, Norway60 contributions12 helpful votes
+1
Just loved this stay, like a home away from home. The beauty of a small luxury hotel with staff that went the extra mile to make us feel welcome. They were extremely helpful in any way, including helped me celebrate my boyfriend’s birthday with a surprise breakfast in bed with balloons and candle lit cake 🫶🏼
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Perfect location
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Gustavo Iglesias, Atención al cliente/recepción at The Principal Madrid
Responded 3 weeks ago
Dear Mrs. Sommer, Warm greetings from Madrid. Thank you so much for taking the time to share your recent experience with us and other Tripadvisor users. I am delighted to learn how much you enjoyed the experience at The Principal. Thank you for remarking the service provided. Should you require any further assistance or information, please do not hesitate to contact me. We look forward to welcoming you again soon. Thank you for your confidence in us. Kind regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eric A wrote a review Nov 2023
2 contributions
Amazing place and amazing staff! Stayed for two weeks and everything was wonderful! Perfect location to be in the middle of Madrid. Very clean and beautiful room! You should stay here if you can on your next trip!
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Date of stay: November 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
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Response from Gustavo Iglesias, Atención al cliente/recepción at The Principal Madrid
Responded 3 weeks ago
Dear Erica, Thank so much for sharing your excellent review regarding your stay with us! I am thrilled to learn that you enjoyed our location so much as well as our service and well appointed rooms. We truly hope to welcome you again soon! Kindest regards,
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$279 - US$381 (Based on Average Rates for a Standard Room)
LOCATION
SpainCommunity of MadridMadridChueca / Gran Via / Justicia / Centro
NUMBER OF ROOMS
76
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THE PRINCIPAL MADRID - Updated 2023 Reviews (Spain)

Frequently Asked Questions about The Principal Madrid
Which popular attractions are close to The Principal Madrid?
Nearby attractions include Museo Nacional Thyssen-Bornemisza (0.2 miles), Calle 365 Callejón Secreto (0.3 miles), and Fox In A Box Madrid (0.07 miles).
What are some of the property amenities at The Principal Madrid?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at The Principal Madrid?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Principal Madrid?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Principal Madrid?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to The Principal Madrid?
Conveniently located restaurants include Brunchit Chueca, Almalibre Açai House Madrid, and La Vaca Argentina Ventura.
Are there opportunities to exercise at The Principal Madrid?
Yes, guests have access to a fitness centre, fitness classes, and locker rooms available in the fitness centre during their stay.
Does The Principal Madrid have airport transportation?
Yes, The Principal Madrid offers airport transportation for guests. We recommend calling ahead to confirm details.
Is The Principal Madrid located near the city centre?
Yes, it is 0.4 miles away from the centre of Madrid.
Are any cleaning services offered at The Principal Madrid?
Yes, dry cleaning and laundry service are offered to guests.
Does The Principal Madrid offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.