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Sercotel Alfonso XIII

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Traveller (98)
Room & Suite (104)
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About
Location
Cleanliness
Service
Value
The 4-star Hotel Sercotel Alfonso XIII is located in the main avenue of Cartagena, where you can walk to all the monuments and tourist areas of the city. The hotel offers various services such as free wireless Internet in all areas of the hotel and even great ideal to celebrate your best events (congresses, meetings, weddings, ...) lounges. Our 7 meeting rooms are equipped with audiovisual technology and services that may be used in any event in Cartagena . Sercotel Hotel Alfonso XIII offers 124 completely renovated in 2018 with a modern and elegant style. Whirlpool in all rooms . Hydromassage and shower cabin in the double superior room and junior suite Bicycle rentals and concerted gym. Citywide mobile (portable minirouter) WIFI. Free tea/coffee service in the room.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Special Deal:Free breakfast with your stay
Location
Full view
91Great for walkers
Grade: 91 out of 100
31Restaurantswithin 0.25 miles
6Attractionswithin 0.25 miles
199Reviews
203Photos
5Q+A
10Room tips
Traveller rating
  • 33
  • 92
  • 52
  • 16
  • 6
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Popular mentions
This hotel is centrally situated in Cartagena and represents excellent value for money. The city itself is also wonderfully priced for food and drink. We would have welcomed more time there. Recommended.
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Response from Juan Carlos G, Director General at Sercotel Alfonso XIII
Responded 4 weeks ago
Thank you very much for your kind opinion about the hotel and our pretty city. Kind regards and have a nice day! Juan Carlos García General Manager
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+5
The Hotel is a bit strange with elevator starting at 1st floor not ground so you have to take your bass manually up a short flight of stairs to get to access them. Not great start for heavy bags or people that don’t walk that well. The rooms have absolutely no view at all,
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Response from Juan Carlos G, Director General at Sercotel Alfonso XIII
Responded 3 Oct 2018
Dear Guest, Thank you for taking the time to share your feedback. We are proud to inform you that we are renovating the whole hotel including the access to elevators as well as other improvements. Thank you and we hope see you soon! Sincerely,
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We booked this hotel hoping to stay for two nights but checked out after one. When we arrived and, wanting a drink, asked where the bar was... there isn't one. Our room (I think it was a 'junior suite') was small, shabby and slightly grubby. The curtains, when drawn, revealed a
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Response from Juan Carlos G, Director General at Sercotel Alfonso XIII
Responded 29 Jun 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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This hotel is nicely located, not far to walk to the old town with nice restaurants , the hotel is extremely clean and comfortable, nice rooms with very comfortable beds. Good breakfast and convenient parking next door, no complaints
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Response from Juan Carlos G, Director General at Sercotel Alfonso XIII
Responded 29 Jun 2018
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
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The photo of the entrance portico is misleading as the building is distinctly ordinary. However the plus points are good location, clean comfortable rooms and a decent breakfast. The decor beyond the reception area is very clean but again very ordinary. Noise seems to travel
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Response from Juan Carlos G, Director General at Sercotel Alfonso XIII
Responded 28 May 2018
Dear Guest, Thank you for taking the time to share your feedback. We are glad to inform you that we are going to renovate our hotel for your better comfort from the next month. We hope to welcome you back to our hotel very soon! Sincerely,
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Photo provided by managementSercotel Alfonso XIII
CAMAS
Photo provided by managementSercotel Alfonso XIII
CAMAS
Photo provided by managementSercotel Alfonso XIII
CAMAS
Photo provided by managementSercotel Alfonso XIII
CAMAS
Photo provided by managementSercotel Alfonso XIII
CAMAS
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12345621
Does each room have a small refrigerator?
Yes it does. A small one pre stocked with beer, juice, water etc.
1 vote
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How much is parking at the hotel and is it onsite?
The hotel hasn’t paking. We have a special price in a public parking (16€)
1 vote
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Le camere hanno un balcone?
Siamo spiacenti di informarti che le nostre camere non hanno un balcone, ma se preferisci, ti possiamo assegnare una camera esterna. Devi solo indicarlo nella tua prenotazione. Molte grazie e cordiali saluti.
0 votes
Efectivamente tenemos un pequeño tramos de escalera para acceder a los ascensores y, aunque tenemos una plataforma elevadora, nuestros compañeros de recepción le ayudarán con el equipaje, no se preocupe. Muchas gracias y un saludo
0 votes
Quetal es la comida aallí
No idea acabo de llegar y no he tomado el desayuno
0 votes
"our room was very good."
"Good luck."
"not the frontside"
"Maybe rear of the hotel as would be away from the main road. We was at the front and did not bother us at all.."
"top floor at the back"
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12
PRICE RANGE
US$82 - US$151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western cartagenacartagena best western
LOCATION
SpainRegion of MurciaMunicipality of CartagenaCartagena
NUMBER OF ROOMS
124
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