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Servigroup Rialto

Traveller (313)
Room & Suite (186)
Dining (78)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
This property is 5 minutes walk from the beach. Hotel Servigroup Rialto offers an outdoor pool, free Wi-Fi and air-conditioned rooms with a furnished balcony and flat-screen satellite TV. Benidorm’s Levante Beach is just 300 m from the hotel. The Rialto’s buffet restaurant offers live show cooking and themed dishes. The hotel also has an airy lounge bar and a terrace with sun loungers and parasols. In summer, there is a poolside cocktail bar and an entertainment programme with live music. Rooms at Hotel Rialto offer simple, bright décor and tiled floors. Each room has a mini fridge and a private bathroom with amenities. Hotel Servigroup Rialto is located in the Rincón de Loix area of Benidorm, a 10-minute walk from numerous restaurants and lively bars. Aqualandia Water Park is less than 2 km away.
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Property amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Airport transportation
Dry Cleaning
Kids pool
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
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Room features
Air conditioning
Accessible rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
81Restaurantswithin 0.3 miles
18Attractionswithin 0.3 miles
1,337Reviews
546Photos
135Q+A
100Room tips
Traveller rating
  • 794
  • 402
  • 101
  • 25
  • 15
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Popular mentions
After leaving home at 4.am, we arrived at reception around 2 in the afternoon to be told that our room was not ready and to go back in 1 hour. Not the best start. Good points were 1. English bacon and eggs available for breakfast. 2. Lovely pool and pool area
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Response from Servigroup, Customer Service at Servigroup Rialto
Responded 4 weeks ago
Dear DarloDaveH, Firstly, we really appreciate that you took the time and put your views on TripAdvisor. Besides, we are glad to know you did enjoy our breakfast, facilities, and cleaning. We are sorry to hear that there were certain issues that stopped you from enjoying your stay completely. We would like to clarify that as stated in all brochures and in Spanish hotels, check-in can be up to 4 pm, as many guests leave the room at midday and, obviously, the house-keeping staff then try to get the rooms ready as soon as possible. As we have high standards, the rooms are cleaned thoroughly for our new arrivals. Regarding the room, it is a shame you did not bring the plaster coming off the window to our attention, while you were still on holiday as we would have taken action straight away, as usual.On the other hand, we would like to mention that all of our mattresses are new. As for the bites, we have a strict quality control. Furthermore, they are checked with every sheet-changing, and thoroughly supervised after each departure. We are happy to announce that no case has been registered at all. Regarding our meals, in the Summer months our menus are on a 7 day rotation, which means you do not have the same meal in a week. While on the Winter months, it is a 14 day rotation. We have many nationalities to cater for, and our buffet is fully varied, though we do understand that even trying our best every day, to please every taste is not an easy task. As we previously said, it is a shame these thing had not been mentioned to reception, as all of these issues (minus the outside road) could have been addressed. Kind regards, Customer Service Department. Hotel Servigroup Rialto
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Just had Xmas and new year in the Rialto ,hotel spot on staff excellent Jakie and the girls at reception are a pleasure,food at Xmas and new year spot on except new year meal was not till 9,0clock which sooted the Spanish people but it was a bit late for us,we liked to go out
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just returned from 11night stay over Chrismas and new year the best servigroup ive stayed in,everthing about it is brill.room,staff, good and new manager as made it even better and as for Jackie she awesome cant wait To return in october
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One of the best hotels I've stayed in friendly staff and food was brilliant can't wait to come back easy walk Down to beach and some excellent bar's near by overall I wouldn't stay anywhere else next time am in benidorm
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We booked this hotel purely as it is next door to an apartment block where my brother and his family were staying, and the hotels location proved ideal for this holiday. It is a short walk to Benidorms Levante beach, and about the same distance to Benidorms English tourist
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorServigroup Rialto
The Triple Room at the Servigroup Rialto
Professional photo exclusively commissioned by TripAdvisorServigroup Rialto
The Double Twin Room at the Servigroup Rialto
Professional photo exclusively commissioned by TripAdvisorServigroup Rialto
The Double Room (Upper Level) at the Servigroup Rialto
Professional photo exclusively commissioned by TripAdvisorServigroup Rialto
The Double Room (Lower Level) at the Servigroup Rialto
View from our Balcony
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12345638
Hi is near to the pelicanos please .
5 min walk ,head towards the fron turn right up to the indoor market it's on that street
1 vote
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is this hotel friendly for people with walking diffaculties as I cannot manage steps or stirs
Would day no to anyone with walking difficulties as the hotel is on an incline,however the hotel itself would be oh
0 votes
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Is ceaser still restaurant manager
There wasnt a male manager in the restaurant, a waitress who seemed to be a supervisor seemed to run things. The hotel manager used to come in at breakfast time and chat with the staff and ask if there were any problems. I have to say that the restaurant ran like clockwork compared to many other hotels.
0 votes
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Is there a bus stop near hotel?
yes there is
1 vote
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What’s the food like?
Breakfast ok but the rest is awful. I think the food is cooked elsewhere and warmed up. I say this because other hotels in this group had the same food has we had on the same days plus a van delivered it each morning.
1 vote
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12345627
"Rooms at the front overlook the pool and face south towards the beach."
"Higher floors have the best view's"
"Tea and coffee in the room would be nice but not essential "
"2nd floor very quiet"
"Ask for pool view, roms ending in 10 are the best as there on the end of the building and are bigger than the others "
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12345620
PRICE RANGE
US$78 - US$181 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
servigroup rialto hotel benidorm
LOCATION
SpainValencian CountryProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
133
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