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Servigroup Castilla

Traveller (232)
Room & Suite (80)
Dining (76)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
This property is 8 minutes walk from the beach. Hotel Servigroup Castilla (4 stars hotel) is located 500 m from Levante Beach in Benidorm and offers free access to the gym. It features free Wi-Fi, and outdoor pools for adults and children. Each of the rooms at Hotel Castilla has a private terrace and flat-screen TV with satellite channels. The brightly coloured rooms also include a private bathroom. Rooms are air conditioned during the summer months. The pools at Servigroup Castilla are surrounded by gardens and a large sun terrace with loungers and umbrellas. During summer, the hotel provides entertainment for guests. A sauna can be used for an additional cost. The buffet restaurant offers show cooking and a range of international cuisine. Celiac menus are available upon request. The hotel is just 3 km from Terra Mítica Theme Park, and 2.5 km from the Real de Faula Golf Club. The centre of Benidorm is less than 10 minutes’ walk away.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Airport transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Mid-range
Business
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
127Restaurantswithin 0.3 miles
48Attractionswithin 0.3 miles
1,034Reviews
458Photos
75Q+A
100Room tips
Traveller rating
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  • 98
  • 6
  • 5
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Popular mentions
Just returned from a 10 day stay in the Castilla, We were the only ones on our coach going to Castilla so were swiftly checked in by a very helpful receptionist. Allocated a room on the 3rd floor which got the sun in the afternoon. Lovely decor, plenty of sockets and even a
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Just had a short break at the Castilla, a smaller hotel that's very clean and bright only thing is the bedrooms are a little small and a bit dated but otherwise we couldn't fault it. The food was plentiful,and you could always find something weither it was salad, fish or meat.
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Review collected in partnership with Jet2holidays
again stayed at the servigroup castilla ,the staff in all the departments are excellent,and they cant do enough for you during your stay.the food is of good quality and the choice is good,the rooms could do with an update
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The Castilla is a smaller hotel and in a great location in Benidorm. We love to return here for different reasons and at different times of the year. We come to the Castilla because of the compactness - not hundreds of people milling about, never any queues, spotlessly clean
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Response from Servigroup, Customer Service at Servigroup Castilla
Responded 3 weeks ago
Dear Dave C, Firstly, we would like to thank you for your loyalty to our hotel. We are very glad that all the staff made a bad time for you more bearable, at Servigroup, we always aim for a high standard in customer care, which seems to have been achieved in your case. Secondly thank you very much for your suggestions, these will be passed on to the relevant departments. We hope your wife is feeling better now and we are looking forward to see you again in your next holidays. Kind regards, Customer Service Department. Hotel Servigroup Castilla
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We are staying here for 2 nights. It is a lovely hotel in the perfect location. The staff are really nice and very helpful. Spotless inside and out. The food is good a nice selection of hot and cold food. I would highly recommend this Hotel. A big thank you for making our
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorServigroup Castilla
The Standard Room at the Servigroup Castilla
Professional photo exclusively commissioned by TripAdvisorServigroup Castilla
The Standard Room at the Servigroup Castilla
given toiletries on the left, hair dryer in bathroom, towels changed as and when required
view from our room
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12345616
Hi we were there in September and it was not noisy then but not sure about now.
0 votes
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Do the rooms have tea and coffee facilities?
No tea and coffee facilities, but nip next door to Cheap and Cheerful and they will do you a coffee to take out.
1 vote
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Do the rooms have air conditioning?
the hotel does have air con,found in very good compared to other hotels
1 vote
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We were 9th floor overlooking the Rio Park which had a decent enough view with the sun only shining on the balcony in the morning. The pool view I believe, had the sun all day so would be like a furnace. The Rio Park side would be my preference if we returned as if you need a retreat from the heat in the afternoon then it would be the better choice.
0 votes
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Hi daft question but is this like most servigroup hotels which do English Bacon and sausages
yes the hotel does do sausages bacon etc for breakfast
1 vote
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12345615
"Rooms numbered 1-6 on each floor get the afternoon sun and the higher numbers get it it in the morning"
"Pool view rooms get afternoon sun"
"Rooms 01 to 07 are poolside and 08 to 14 are other side"
"We were in room 405 nice size balcony and bathroom."
"They are a bit dated, if u like a brew take a kettle fridge is in the rom along with a free safe yes free safe"
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12345620
PRICE RANGE
US$85 - US$197 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
servigroup castilla hotel benidormhotel castilla benidorm
LOCATION
SpainValencian CountryProvince of AlicanteCosta BlancaBenidorm
NUMBER OF ROOMS
132
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