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Servigroup Castilla

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#14 of 193 Hotels in Benidorm
Certificate of Excellence
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830 Reviews from our TripAdvisor Community

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Showing 683: English reviews
Birmingham, United Kingdom
Reviewed yesterday NEWvia mobile

Arrived on 19th January to rain,they had storms for days. The welcome in the hotel was all that I expected after reading the reviews here. Room 706,double as requested,clean and comfortable overlooking the pool. Straight down to dinner without unpacking,even though we were late there was a full selection. 1st full day,breakfast,good selection which continues to our last day ....

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Thank IvorSheila
Reviewed 1 week ago NEWvia mobile

The hotel was great, it was warm, clean, piecefull and comfy however food was not up to scratch, very basic and bland. Maybe due to month we went it was this way however overall the stay was nice although quite a walk on an evening to the main bars in high heals lol

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Thank Emma S
Newcastle and Gateshead, United Kingdom
Reviewed 1 week ago

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1Thank robertbB473EW
Reviewed 2 weeks ago

We stayed for one week in November 2016 with two friends. We have a stayed here a few times and once again we were very pleased with the hotel. We emailed ahead, asking for a high floor overlooking the pool and were pleased witht the rooms we got. it was nice to sit on the balocony on an afternoon, enjoying...

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1Thank Brian G
Greater London, United Kingdom
Reviewed 2 weeks ago

We stayed at this Hotel for a week over the Christmas period. Everyone was extremely friendly from the Reception Staff, the Restaurant Staff (a special mention to Alfonso who was extremely accommodating and approachable) to the Maids who kept our room spotless and topped up with toiletries (toiletries come in small bottles and not sachets and include body milk). The...

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2Thank cajon71
Hartlepool, United Kingdom
Reviewed 3 weeks ago

Our first festive season at the Castilla went very well. Jackie the guest services manager and Alfonso in the Restaurant were magnificent. Christmas lunch was exemplary. Free drinks and nibbles before the lunch were followed by a 6 course meal with free drinks and then entertainment in the bar till 6p.m. New Year started with a similar format with the...

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1Thank Michael L
Tamworth, United Kingdom
Reviewed 3 weeks ago

Great Staff,lovely food,spotlessly clean,lovely rooms,very friendly over the Xmas period. The entertainment was vert fair but could be more varied,drinks reasonable,would highly recommend this hotel.some of the Brits there 20 years running

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Thank douglas123254
Preston, United Kingdom
Reviewed 3 weeks ago

Just returned from two weeks holiday, we have visited this Hotel many times and this is our second visit this year. The Hotel has not changed much and the rooms are a little outdated. The food once again was very good with a good choice at all meals. All the staff were very pleasant and welcoming. Since our last visit...

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1Thank KEITH B
N Ireland
Reviewed 18 December 2016

Was pleased with this hotel, the beds were very comfortable, and the staff so helpful. The food is varied and plentiful. The hotel is a bit of a walk from the beach, and from the edge of the old town, which was where all the shops were.There are lots of bars near the hotel which were nearly empty this time...

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Thank Lynette44
Filey
Reviewed 14 December 2016 via mobile

Can't fault it, back for a second time. The Castilla hotel is spotless, the food is very good, the beds are comfortable, and all the staff are very nice. What more could you want. The location is also good, not at the beach front but only a short walk down the Yellow Brick Road. Hopefully be back again next year.

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Thank bigron2000

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel located 500m. From Levante Beach, in a quiet area in Benidorm.Facilities and services:Large sun terrace with swimming pools for adults and children, sunbeds and garden area and children's playground. Restaurant, bar-lounge and meeting roomFree gym and sauna with supplement. Entertainment programme in high season.Free wifi connection throughout the hotel, including outoor areas.Internet connection at reception (supplement).Hotel-owned covered parking spaces (supplement): 77.Rooms:132 fully equipped rooms: air conditioning and heating by fan coil system, full bathroom, hairdryer, balcony, direct dial telephone, flat screen TV, mini fridge, safe and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Special celiac menu available on request. ... more   less 

Additional Information about Servigroup Castilla

Address: Calle Jaen 3, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: £58 - £103 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Servigroup Castilla 4*
Number of rooms: 132
Reservation Options:
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Also Known As:
Servigroup Castilla Hotel Benidorm
Hotel Castilla Benidorm
Hotel Style:
#3 Romantic Hotel in Benidorm
#10 Best Value Hotel in Benidorm
#10 Luxury Hotel in Benidorm
#18 Family Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Castilla staff and other travellers.
39 questions
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Edinburgh, United Kingdom
over a year ago
Melbourne, United Kingdom
6 months ago
Co. Armagh

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Questions? Get answers from Servigroup Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor overlooking the pool, to enjoy the afternoon sun.”
 of 5 bubbles C5831SVbriang, 10 Jan 2017 | Read review
“rooms overlooking the pool get the sun on the afternoon”
 of 5 bubbles johar6970, 30 Nov 2016 | Read review
“having stayed on different floors each time there is hardly any disadvantage unless you don't like high floor rooms”
 of 5 bubbles Anne344, 25 Nov 2016 | Read review
“Single travellers have the same rooms as couples at no extra cost”
 of 5 bubbles quinny456, 18 Nov 2016 | Read review
“high floor, pool view but there is building work”
 of 5 bubbles kaylouise23, 8 Nov 2016 | Read review
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