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Servigroup Castilla

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#17 of 191 Hotels in Benidorm
Certificate of Excellence
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1 room 2 adults 0 children
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Servigroup Castilla
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841 Reviews from our TripAdvisor Community

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Showing 693: English reviews
Birmingham, United Kingdom
Reviewed 23 January 2017 via mobile

Arrived on 19th January to rain,they had storms for days. The welcome in the hotel was all that I expected after reading the reviews here. Room 706,double as requested,clean and comfortable overlooking the pool. Straight down to dinner without unpacking,even though we were late there was a full selection. 1st full day,breakfast,good selection which continues to our last day ....

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2Thank IvorSheila
Reviewed 17 January 2017 via mobile

The hotel was great, it was warm, clean, piecefull and comfy however food was not up to scratch, very basic and bland. Maybe due to month we went it was this way however overall the stay was nice although quite a walk on an evening to the main bars in high heals lol

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Thank Emma S
Newcastle and Gateshead, United Kingdom
Reviewed 15 January 2017

Review collected in partnership with Jet2holidays
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2Thank robertbB473EW
Reviewed 10 January 2017

We stayed for one week in November 2016 with two friends. We have a stayed here a few times and once again we were very pleased with the hotel. We emailed ahead, asking for a high floor overlooking the pool and were pleased witht the rooms we got. it was nice to sit on the balocony on an afternoon, enjoying...

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3Thank Brian G
Greater London, United Kingdom
Reviewed 5 January 2017

We stayed at this Hotel for a week over the Christmas period. Everyone was extremely friendly from the Reception Staff, the Restaurant Staff (a special mention to Alfonso who was extremely accommodating and approachable) to the Maids who kept our room spotless and topped up with toiletries (toiletries come in small bottles and not sachets and include body milk). The...

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2Thank cajon71
Hartlepool, United Kingdom
Reviewed 2 January 2017

Our first festive season at the Castilla went very well. Jackie the guest services manager and Alfonso in the Restaurant were magnificent. Christmas lunch was exemplary. Free drinks and nibbles before the lunch were followed by a 6 course meal with free drinks and then entertainment in the bar till 6p.m. New Year started with a similar format with the...

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2Thank Michael L
Tamworth, United Kingdom
Reviewed 28 December 2016

Great Staff,lovely food,spotlessly clean,lovely rooms,very friendly over the Xmas period. The entertainment was vert fair but could be more varied,drinks reasonable,would highly recommend this hotel.some of the Brits there 20 years running

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Thank douglas123254
Preston, United Kingdom
Reviewed 28 December 2016

Just returned from two weeks holiday, we have visited this Hotel many times and this is our second visit this year. The Hotel has not changed much and the rooms are a little outdated. The food once again was very good with a good choice at all meals. All the staff were very pleasant and welcoming. Since our last visit...

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1Thank KEITH B
N Ireland
Reviewed 18 December 2016

Was pleased with this hotel, the beds were very comfortable, and the staff so helpful. The food is varied and plentiful. The hotel is a bit of a walk from the beach, and from the edge of the old town, which was where all the shops were.There are lots of bars near the hotel which were nearly empty this time...

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Thank Lynette44
Filey, United Kingdom
Reviewed 14 December 2016 via mobile

Can't fault it, back for a second time. The Castilla hotel is spotless, the food is very good, the beds are comfortable, and all the staff are very nice. What more could you want. The location is also good, not at the beach front but only a short walk down the Yellow Brick Road. Hopefully be back again next year.

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2Thank bigron2000

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Servigroup Castilla staff and other travellers.
42 questions
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Cardiff, United Kingdom
Edinburgh, United Kingdom
over a year ago
Melbourne, United Kingdom
8 months ago

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Questions? Get answers from Servigroup Castilla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My wife & me prefer high rooms but don't think any rooms are better than others in this hotel.”
 of 5 bubbles luvhols2016, 25 Feb 2017 | Read review
“The lifts supply all floors with one servicing the restaurant.”
 of 5 bubbles R5191LRhelens, 14 Feb 2017 | Read review
“Ask for a high floor overlooking the pool, to enjoy the afternoon sun.”
 of 5 bubbles C5831SVbriang, 10 Jan 2017 | Read review
“rooms overlooking the pool get the sun on the afternoon”
 of 5 bubbles johar6970, 30 Nov 2016 | Read review
“having stayed on different floors each time there is hardly any disadvantage unless you don't like high floor rooms”
 of 5 bubbles Anne344, 25 Nov 2016 | Read review
5 of 5