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Magic Cristal Park Hotel

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Magic Cristal Park Hotel
Magic Cristal Park Hotel
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2,401 Reviews from our TripAdvisor Community

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Showing 1,214: English reviews
walsall
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 days ago NEW via mobile

Just returned from another great time at cristal park we were in a party of 19friends and family we had a ball we were treated very well the staff were great friendly and courteous the bar staff are wonderful all of them Anita is a gem Javier on roof bar is most courteous bar person I have ever met we... More 

Helpful?
1 Thank graham m
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear graham. We want to thank you from all the team at Magic Cristal Park who have taken the trouble to comment on your stay with us, and publicly express the unique experience of staying with us. Comments like yours make every day our effort and motivation to grow gratefully, thus offering a personalized service and quality with each of... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

We didn't book this hotel however the other magic hotel we booked was closed early for renovations. After reading the reviews we were somewhat anxious and tried several times to change it but the magic group weren't having it so we was stuck with it. Actually we was pleasantly surprised, and all had a good time. Ok the pool isn't... More 

Helpful?
1 Thank Rob V
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear Rob. It is a pleasure to receive your kind comments about our services and staff , Knowing that we have fulfilled your expectations fills us with pride and satisfaction, since daily we work with enthusiasm and enthusiasm to make each and every one of our guests live an unforgettable experience , And in its case we hope from the... More 

Coventry, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Just returned from 10 days holiday Fiestas 14th - 24th November. Only booked 2 days beforehand and it was not our initial choice but we were delighted with the hotel and it's facilities. I remember the Hotel from the 1970's when it was the Hotel Luna. The staff throughout the hotel were helpful & courteous and the rooftop facilities were... More 

Helpful?
Thank DerricktheLeg
robbedRobbed
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

just home from another 2 week trip hotel very very clean staff very very friendly food and drinks spot on special thanks to anita and the other bar staff in magic cafe the only thing that i feel is letting hotel down is entertainment in magic cafe cheryl louise good singer who knows how to work the audience superb eddie... More 

Helpful?
Thank robbedRobbed
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear robbedRobbed. We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits that measures... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We stayed at this hotel at the beginning of september. The food was good . The rooms where spotless and cleaned daily. The staff were very helpfull. There was plenty to do with charlie organising competitions from 4 every day. On a night the magic cafe bar was excellant . Charlie provided first class entertainment with quizes,shows and good music... More 

Helpful?
1 Thank sharpy2002z
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear Sharpy. We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. In Magic Cristal Park have internal and external audits that measures the satisfaction of our customers. there is a high index of guests that repeat year after year,and this makes us very proud, even so... More 

Wigan, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

Food excellent drinks superb. Friendly bar staff rooms basic but still nice we loved this holiday and can't wait to go back in January we recommend floor 5 as the rooms are bigger and brighter balcony

Review collected in partnership with this hotel

Helpful?
2 Thank nicolamills222
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear Nicolamills. We we would like to thank you for your comments, we appreciate this comments because they help us to improve day by day. Magic Cristal Park have different systems such as Qualitas that help us to develop a comprehensive monitoring opportunities for improvement in each department of the Hotel. We also have internal and external audits that measures... More 

Bradford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

enjoyed the stay, would stay again in the future, clean hotel an tidy room. staff all friendly and helpful, food at the hotel wasnt 100percent but was eatable. would reconmed to family an friends.......

Review collected in partnership with this hotel

Helpful?
2 Thank xxliverpooldavid
Departamento C, Director de Relaciones con Clientes at Magic Cristal Park Hotel, responded to this review

Dear xxliverpooldavid. Thank you so much for your wonderful words. It is a real pride and satisfaction to receive comments like yours from your experience with us. Wr hope to see you again in our magnificent Magic Cristal Park. More 

Cloughmills, United Kingdom
Level Contributor
69 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 weeks ago

Went with my wife and our hearts sank from the start. Had been looking forward to the holiday for a while but when we saw the hotel we knew we'd made a mistake. Very dated and a bit run down. The 2 restaurants served the exact same food as each other and the food was the same every day (maybe... More 

Helpful?
Thank Uisge1982

Travellers are raving about these Benidorm hotels

darlington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

good value for money, staff could not of been more helpful and friendly, especially, all reception staff, down to the night watchmen, big thanks to MARIA, great asset, to the hotel xxx food had great choice, entertainment was, ok, but sick of seeing same singer ever night , but over all enjoyable stay

Review collected in partnership with this hotel

Helpful?
1 Thank sunnyskys
Staffordshire, England
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 3 weeks ago

We returned to the Cristal Park after 5 years of visiting many other Hotels in Benidorm. We had forgot what good value an A/I stay at the Hotel is. Yes it's true the Amigos group is not what it once was and there was only a few of the Groups other Hotels still open. However the Cristal Park still offered... More 

Review collected in partnership with this hotel

Helpful?
1 Thank covertrep

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
Official Description (provided by the hotel)
Located in the heart of Benidorm, facing the park L'Aiguera and close to all amenities: shops, restaurants, entertainment, etc ... and just 500 meters from the famous Levante Beach. Magic Cristal Park, magical holidays in the heart of the Capital of Tourism and near all services ... more   less 

Additional Information about Magic Cristal Park Hotel

Address: c/ Ruzafa, 14, 03501 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Price Range: £40 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Magic Cristal Park Hotel 3*
Number of rooms: 458
Reservation Options:
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Also Known As:
Magic Cristal Park Benidorm
Cristal Park Benidorm
Hotel Magic Cristal Park
Hotel Style:
#44 Family Hotel in Benidorm
#44 Romantic Hotel in Benidorm
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Questions & Answers

Here's what travellers have asked, with answers from Magic Cristal Park Hotel staff and other travellers.
288 questions
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Questions? Get answers from Magic Cristal Park Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 5 are bigger rooms ”
 of 5 bubbles nicolamills222, 15 Nov 2016 | Read review
“replace old dated air conditioning, machines, handy man , bless him , tried his best x ”
 of 5 bubbles sunnyskys, 11 Nov 2016 | Read review
“Room over looking school have balconies ”
 of 5 bubbles paulbJ5266CT, 8 Nov 2016 | Read review
“Fridges din't work in room ”
 of 5 bubbles Z1105RSmatthews, 8 Nov 2016 | Read review
“Yes we left something for the cleaning staff and tipped the waiters the bell would ring with delight ”
 of 5 bubbles case1954carrier, 8 Nov 2016 | Read review
5 of 5
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