I was unable to stay at the hotel because of the travel bans currently placed. I sincerely appreciate the good customer service during this unfortunate time in the world. Thanks again and be safe and well.
Fabulous Hotel! Highly recommended! If you are looking for a hotel in Valencia, please don't hesitate to book the Caro Hotel. Loved the luxiourious touches that the hotel provided, they have got it completely right! Firstly, the Bulgari amenities and mini hairbrush are a lovely touch! Designer toiletries are always a must for a 5* hotel! Furthermore, they are provided everyday which again is a must. Secondly, the complimentary mini bar which provided refreshments which were replenished daily. The pillow menu was much appreciated as I love a soft pillow. Thank you for the complimentary Cava and chocolates left in our room and the nightly turn down service and sweets left on pillow! The hotel also gave a voucher for a welcome drink and tapa at the bar which we used on 3rd day and sat by the splash pool. Finally, the bed was soooo comfortable, I could have stayed in bed all day! The staff were all so helpful, especially the night duty man who offered a coffee at 4am! Absolutely no complaints which is rare for me as I have high standards. The old part of Valencia where the Caro is located is beautiful as well. Please book this hotel, it really is great x Thank you x…
This is a delightful 5 star hotel which is particularly well located for the old town. Its slightly quirky and the rooms are modern/minimalist in design, but everything is done to a high standard (e.g. Bulgari toiletries!). Unusually there are no tea/coffee making facilities in the room, but it is provided free as room service - we had two excellent Americanos delivered each morning to start the day. We didn't try the Michelin star restaurant and there didn't seem to be an extensive bar food menu, but there are lots of options for food a short walk away. A very comfortable stay.
This is a lovely hotel that is very stylish. The staff is very friendly and eager to please. My only very small criticism would be that the lighting was a little tricky and it was a little hard to see for tasks If your eyesight is not perfect!
A fab modern hotel in a great location,easy walk to the shops,restaurants and the historic quarter of the city.staff we’re very helpful and friendly.It was spotless and had a nice bar.we liked the old parts of the building on display.parking was a real bonus in a city centre.we will be back for sure
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