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Caro Hotel

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Traveller (530)
Room & Suite (300)
Dining (61)
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About

#4 of 123 hotels in Valencia
Location
Cleanliness
Service
Value
Travellers' Choice
Caro Hotel is a five-star monument hotel located in the heart of the city of Valencia. An urban and commercially independent hotel, its 26 rooms, all unique in themselves, and gastronomic restaurant are fine examples of the singular and highly respectful integration of its contemporary interior design, characterised by clean, geometric lines, designed by Francesc Rifé, with the original historical, architectonic features of the building. Below the eclectic appearance of a nineteenth-century palace, the hotel walls stand guard over a legacy of more than 2,000 years of history, which includes an original mosaic belonging to the founding of Valencia in the Roman era (2nd century BC.), the thirteenth-century Arabic defensive wall, several gothic arches and nineteenth-century constructions which, together with its warm, friendly, client-focused service, make this establishment a high quality must for all travellers who wish to enjoy a memorable hotel experience from a different perspective.
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Property amenities
Parking
Free High Speed Internet (WiFi)
Outdoor pool
Bar / lounge
Airport transportation
24-hour security
Baggage storage
24-hour front desk
Wifi
Breakfast buffet
Breakfast in the room
Complimentary tea
Special diet menus
Taxi service
Concierge
Non-smoking hotel
Doorperson
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
English, French, Spanish, German
1,279Review32Q+A100Room tips

Reviews
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Traveller rating
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ChristopheS75001 wrote a review 13 Mar
Paris, France70 contributions63 helpful votes
an historical building renovated with respect, in the center of the historical area... A very welcome staff, great breakfast with a charming waiter, very attentive... Don't miss to book there when you come to Valence
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Review collected in partnership with this hotel
Date of stay: February 2024
Value
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Caro Hotel, Director General at Caro Hotel
Responded 6 days ago
Dear ChristopheS75001, First of all, thank you for trusting us during your time in Valencia. It is a real pride to know that your stay in Caro Hotel was wonderful and thank you for the comments about the breakfast, location and the design, we always like to know that guests who choose to stay with us appreciate the history of the hotel. In addition, the whole team is delighted to know that we have offered you a fantastic experience as one of our main goals is the guest satisfaction and knowing that we have met all your expectations fills us with a big pride. We look forward to seeing you again in the near future. Kind regards, Caro Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sarahwebb890 wrote a review 8 Mar
Hertford15 contributions4 helpful votes
I can’t recommend this hotel enough the staff are extremely helpful and nothing is too much trouble. It’s in an amazing part of the historic old town and is well situated. Rooms are spacious and extremely clean and beds comfortable. Breakfasts are amazing and set you up for the day.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Caro Hotel, Director General at Caro Hotel
Responded 1 week ago
Dear Sarahwebb890, It is a real pride to know that your time at Caro Hotel has has been perfect, words cannot express how grateful we are to read your review. We appreciate your comments that you enjoyed the location, the design and the history of the hotel as well as the comfort of the rooms. We are also delighted to read that your loved the breakfast and the service received from all the staff, we always do our best to make sure guests have a memorable experience and we are pleased to hear that this was the case. We hope to see you again in the near future, Kind regards, Caro Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Margaret M wrote a review Feb 2024
Edinburgh, United Kingdom70 contributions89 helpful votes
What do you want from a hotel? Exclusivity, calm, relaxation, easy but beautiful dining, luxury, good coffee? Style- The hotel Caro has an abundance of style. Set amid the remains of a 2nd century Roman palace, the dark hushed environment feels light years away from the hot busy streets of Valencia. The cool sounds of water from the terrace and the dim lighting with comfortable individual chairs posed in areas suggest contemplation… There are people there who enjoy their job, opening doors, suggesting Spanish restaurants all with tasting menus. Quintessential touches like needle and thread, toiletries etc and overflowing soft drinks bar could add to the sense of luxury. Reality- We turned up on foot to discover one reception area where one couple were being checked in and another couple arriving behind us in a taxi, but known to the hotel, who were greeted and taken to the bar for the free refreshment. No one looked near us for 20 minutes. Finally we were checked in, taken to our room and the main part of the talk appeared to be about the free minibar and coffee you could order to your room. If you pay £550 for 2 nights BnB nothing of that kind is ‘free’. All reception areas are museum pieces. The bar felt like a waiting room. The courtyard dominated by a large swimming tank was meant for eyes only, but inevitably as the weather heats up, someone will take the plunge. I should imagine such a crass act in the heart of this calm hotel would be as ridiculous as it would be peace shattering. What would have been wrong with a green area with pond? But there’s nothing soft about this hotel. No carpets, no greenery, no intimate spaces for 2. The posed chairs are on their own, even in the bar area. 2 chairs together are hard functional with hard functioning tables. In room number 10 a low slung memory foam mattress made me woozy. The hard floor in the non rain shower was slippy. There was a connecting door to room 11 where you could hear the voices of the couple who took up so much time at reception. The old fashioned toiletries included lip balm and a tiny brush were wasteful in these years of climate change. The dark balcony looking over the tank had 2 loungers that were still soaking wet 36 hours after rain had fallen. For me I’d rather not have had ‘free’ peanuts and coffee. We took ourselves off to a cheaper hotel with much more substance and spent the money we spent on the ‘free’ minibar on real experiences like restaurants and taxis and exhibitions. The coffee was the greatest telling thing about the hotel. It looked the part but tasted of nothing.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Caro Hotel, Director General at Caro Hotel
Responded 4 weeks ago
Dear Ms. Margaret, Thank you for dedicating your time in valuing us, we are sorry to hear that your experience was not up to standards. Regarding the style of the hotel, we appreciate your words. However, please note that the most important thing and what makes Caro Hotel special is that it has an unique architecture with more than 2,000 years of history and has been built on the site of a 19th century palace and for these reason, a larger pool was not possible but we offer our guests the possibility to cool off in the warmest months of the year. The 26 rooms combine historical elements with modern design and exclusive touches of minimalist design, we are sorry that you were unable to enjoy the hotel rooms. In addition, we believe that our guests deserve the best and for this reason, we like to offer freshly brewed coffee/tea in the rooms, as well as snacks and drinks in the minibar, a simple courtesy, we are sorry you didn’t like it. On the other hand, we are surprised to read that you were waiting 20 minutes at the front desk, as our top priority is our guests and we always do our best to make sure they are taken care of from the moment they walk in the door, treating everyone the same way to make their stay as pleasant as possible. The entire Caro Hotel team is sorry you were not able to enjoy your stay with us as you would have liked because we always take care of every detail in order to guarantee our customer a 100% satisfactory experience,but we sincerely hope you can give us a second chance, as we will be delighted if we can welcome you again in our hotel. Kind regards, Caro Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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smanchet wrote a review Feb 2024
Paris, France91 contributions88 helpful votes
We greatly enjoyed our stay in this high-end boutique hotel, set in a beautifully renovated historical building, ideally situated in a quiet but central area. The staff was friendly, considerate and helpful. Highly recommended.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
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Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Caro Hotel, Director General at Caro Hotel
Responded 3 Feb 2024
Dear Smanchet, Thank you kindly for taking the time to write a review to share your experience It is a pleasure to know that we have met your expectations and you had a great stay in Caro Hotel. We are delighted to read that you loved the location, the service received from all the staff and the design. We look forward to seeing you again in the near future, Kind regards, Caro Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Ronald M wrote a review Jan 2024
Las Vegas3 contributions1 helpful vote
We had a fantastic experience in Caro hotel, the location, the staff, the breakfast and room all was fine, nice and great. we can recommend this hotel if you just want to drop your car and enjoy Valencia by foot or bike.
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Caro Hotel, Director General at Caro Hotel
Responded 23 Jan 2024
Dear Mr. Ronald, Thank you for taking the time to share your positive feedback following your recent visit at Caro Hotel. We really appreciate to hear that your experience was excellent and you enjoyed the location, the breakfast, the comfort of the rooms and the service you received from the staff, we always do our best to make sure guests have a memorable stay and we are pleased to know that this was the case. We will be delighted if we can welcome you back in the future, Kind regards, Caro Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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prc895 wrote a review Jan 2024
Leuven, Belgium10 contributions
beautiful albeit a bit spartan room, excellent breakfast, very friendly and professional staff, location close to the city cathedral but a bit outside the busy part of town would have liked a little seating area in the room (wich was big enough to allow for it)
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Review collected in partnership with this hotel
Date of stay: January 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Caro Hotel, Director General at Caro Hotel
Responded 14 Jan 2024
Dear prc895, First of all, we would like to thank you for taking your time to give us such a good review, the whole team feels very happy to know that you enjoyed your stay at Caro Hotel, specially regarding the friendliness and professionality of the staff, the quality of the breakfast and our centric but intimate location in the heart of the city. On the other hand, we would have loved to know about your wish of having a little seating area in the room, as we always do our best to satisfy all our guests requests. We hope to welcome you back soon to create another memorable experience for you. Kindest regards, Caro Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Navigate37207726000 wrote a review Jan 2024
2 contributions
Amazing hotel architecture - an ancient building conversion that is unique. Highly attentive and pleasant staff. The Turia park, old city and shopping district all in walking distance. Highly recommended.
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Review collected in partnership with this hotel
Date of stay: December 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Caro Hotel, Director General at Caro Hotel
Responded 3 Jan 2024
Dear guest, Thank you so much for taking some of your valuable time to show your experience, we always do our best to make sure guests have a memorable experience and we are pleased to hear that this was the case. We love to know that guests who choose to stay with us appreciate the design and the architecture of the hotel, because what makes Caro Hotel special is that it has an unique architecture with more than 2,000 years of antiquity. It will be a pleasure to welcome you back in the near future, Kind regards, Caro Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kym wrote a review Dec 2023
New York City, New York107 contributions61 helpful votes
I cannot say enough good things about this lovely gem of a hotel. It is beautiful, rooms are well appointed, storage space is thoughtful and generous, bathrooms are large and luxurious…..breakfast is amazing and I don’t even like breakfast! Every person we interacted with was lovely and provided exceptional service. It is just a few minutes walk from all the main places you want to be and yet on a quiet side street. We had a wonderful stay and highly recommend it.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Caro Hotel, Director General at Caro Hotel
Responded 20 Dec 2023
Dear Ms. White, Thank you kindly for your review and for trusting Caro Hotel during your time in Valencia. It is a real pride to know that your stay with us was lovely and that you have been able to enjoy the design, the comfort of the rooms and the breakfast. We also delighted to read that the staff offered you a fantastic service, we always do our best to make sure guests have a memorable experience and we are pleased to hear that this was the case. We look forward to welcoming you back to our beautiful hotel, Kind regards, Caro Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MicheleParis wrote a review Dec 2023
Paris, France3669 contributions388 helpful votes
+1
It was not my first visit to Valencia but my first stay (and not the last one) at Caro Hotel. I came for the weekend to see the different exhibits on the occasion of Sorolla Centenary. When I checked around 12h30 my room was ready and I got upgraded to a superior room. I stayed in room 25 "The Templar Cross". The room was very quiet, overlooking the hotel patio. The wall has 3 arches which once provided access to the Arabic tower. The hotel is a very well-preserved historical building. Small boutique hotel with 36 rooms, all well-appointed with different styles. As soon as you enter you are surrounded by history with a second-century cornice stone from the Roman Circus, a Roman mosaic carefully preserved under a glass floor, 10th and 12th-century Moorish lanterns, 15th-century Gothic tiles, and 18th-century Valencian tiles. Everywhere in the hotel, you have a "QR code" for those who want to know more about the different pieces or decor (corniche, tile, wall...). s These short stories give the keys to understanding the whole project and what visitors what it is that they are looking at. My room was great. The staff is very nice. Breakfast is served in the restaurant located in the basement of the hotel but benefits from skylights . The hotel is located in the area of the Seu, very convenient to all sites. 20 min. from the airport. 7 min. from the Cathedral, 10 min from the Jardin de Turia. The location is just perfect! Breakfast is good and you also have the "à la carte" choice which is included in the price. Minibar in the room is free for the soft and it is refilled daily. I enjoyed very much my stay at Caro Hotel which will be now my hotel in Valencia. Cannot wait to come back!
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Date of stay: December 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Caro Hotel, Director General at Caro Hotel
Responded 18 Dec 2023
Dear MicheleParis, Thank you kindly for for choosing us for your stay in Valencia and for taking some of your valuable time to show your experience. It is a real pride to know that your time at Caro Hotel has has been amazing and to know that you have been able to enjoy the history of the hotel and that you have appreciated the contemporary design mixed with the original features of the Palace fills us with great satisfaction and pride, as it is part of our identity. We also appreciate your comments about the location, the breakfast and the staff, we always try to do our best and we are glad to know that this has been the case. We hope to welcome you back soon to create another memorable experience for you, Kind regards, Caro Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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metrosource1 wrote a review Dec 2023
2 contributions1 helpful vote
We had the most fabulous time at Caro Hotel. Excellent location in a gorgeous setting. Great restaurant and "things to do" recommendations from the staff, to the charming room, to the fabulous breakfast, it was truly an amazing and comfortable experience. They couldn't have been nicer, and totally accommodating to a few special requests. Thank you to Enrique, Monica, Diego and the rest of the staff!!!! I wish every hotel experience was like this!
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Date of stay: December 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Caro Hotel, Director General at Caro Hotel
Responded 16 Dec 2023
Dear Mr. Davis, Thank you very much for trusting Caro Hotel during your stay in Valencia and for the great rating you have given us. It is a real pride to read comments like yours, for us there is nothing more important than the satisfaction of our guests and we are glad to know that this has been the case. We are really delighted to know that your experience was fabulous and you loved the restaurant, the comfort of the rooms and the location. Thank you also for the special mention to our staff, who do always their best to offer the best service. It will be a pleasure to welcome you back very soon, Kind regards Caro Hotel Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£186 - £297 (Based on Average Rates for a Standard Room)
LOCATION
SpainValencian CommunityProvince of ValenciaValenciaLa Xerea
NUMBER OF ROOMS
26
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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CARO HOTEL - Updated 2024 Reviews (Valencia, Spain)

Frequently Asked Questions about Caro Hotel
Which popular attractions are close to Caro Hotel?
Nearby attractions include Clue Hunter (0.3 miles), Iglesia del Patriarca o del Corpus Christi (0.3 miles), and Casco Antiguo (0.3 miles).
What are some of the property amenities at Caro Hotel?
Some of the more popular amenities offered include free wifi, a lounge, and airport transportation.
Which room amenities are available at Caro Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Caro Hotel?
Guests can enjoy a lounge and complimentary tea during their stay.
Is parking available at Caro Hotel?
Yes, parking is available to guests.
What are some restaurants close to Caro Hotel?
Conveniently located restaurants include Restaurante Nou Chocomeli, Latte&Farina, and Kuzina.
Are there opportunities to exercise at Caro Hotel?
Yes, guests have access to an outdoor pool during their stay.
Does Caro Hotel have airport transportation?
Yes, Caro Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Caro Hotel located near the city centre?
Yes, it is 0.3 miles away from the centre of Valencia.
Are any cleaning services offered at Caro Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Caro Hotel?
The staff speaks multiple languages, including English, Spanish, French, and German.