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Hotel ILUNION Aqua 4

Recepção do hotel e área do café da manhã ao fundo
Traveller (807)
Panorama of the Junior Suite at the Confortel Aqua 4
360
Panoramas (3)
Vista do quarto do hotel
Room & Suite (485)
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About

4.5
#22 of 123 hotels in Valencia
4.5 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.1 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
ILUNION Aqua 4 is situated in the Aqua Centre shopping mall, opposite the Ciudad de las Artes y las Ciencias with easy access to the historical centre, port, beach, airport and main communication lines.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Taxi service
Business Centre with Internet Access
Conference facilities
Baggage storage
Car park
Wifi
Coffee shop
Restaurant
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Concierge
Non-smoking hotel
Shops
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Room service
Safe
Telephone
VIP room facilities
Bottled water
Laptop safe
Wake-up service / alarm clock
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Park View
Modern
Languages Spoken
English, French, Spanish, Catalan and 2 more
Hotel links
Special Rate:Up to 20% + 10% Extra
2,261Reviews26Q+A76Room tips

Reviews
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Detailed Reviews
Tim L wrote a review Jul 2022
4 contributions5 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
A comfortable hotel, clean, great breakfast. Great location, near city of arts and sciences, near riverbed park, near shops and restaurants, also not too far from the beach, and good access to motorways if you hire a car to explore further afield.
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Date of stay: June 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ILUNION Hoteles, Owner at Hotel ILUNION Aqua 4
Responded 8 Jul 2022
Dear customers, Thank you very much for sharing your opinion about our hotel, we are very happy that your stay has been good and that we have lived up to your expectations. We hope to see you again very soon at our ILUNION Aqua or any of our ILUNION hotels. Receive a cordial greeting, Rafael García Amezcua, Director of ILUNION Aqua.
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Rash_Chris wrote a review Feb 2020
Colombo, Sri Lanka110 contributions77 helpful votes
4.0 of 5 bubbles
I was residing at ILUNION Aqua 4 for 1 week during a business trip. It was the best value for the price paid. The staff is friendly and kind. Even the standard rooms were spacious and the service was quite satisfactory.

Location vise, being situated at a central area, it is very convenient to get around. Good area to do shopping too since the hotel is from 4th floor onward of Aqua mall and also it is next to El Corte Inglés shopping complex.

Usage of English among the natives around here is seemingly satisfactory. People around the area are kind and helpful as well.

Visiting several attractions of the city too is just minutes away. (ex:The science museum and the L'Oceanogràfic)

Tips;
1. I would not recommend B/B reservations if you are staying for a longer period since you cannot expect variations on the dishes.

2. Corner standard rooms are a little bit more wider than the others.
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Date of stay: February 2020
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ILUNION H, Director de Recepción at Hotel ILUNION Aqua 4
Responded 7 Mar 2020
Dear Rash, Thank you very much for sharing your experience at our hotel. We are pleased to know that both our facilities as well as the service offered by our staff has lived up to your expectations. Our will is to make your stay a unique experience and to know that it has been so satisfying. We wish to welcome you again in the near future in any of the hotels of our company ILUNION Hotels. Receive a cordial greeting, Rafael García Amezcua Director of Hotel Ilunion Aqua
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James C wrote a review Mar 2023
24 contributions15 helpful votes
5.0 of 5 bubbles
We stayed at the Ilunion Aqua 4 from Saturday to Tuesday at the end of February and I have to say that it was a completely flawless experience for us. The room was great, the bed was large and comfortable, breakfast buffet was fantastic and the staff were excellent. We simply couldn't fault our stay there.

And it was only towards the end of our stay that we learned that the Ilunion hotels are part of the ONCE group of social enterprises in Spain and that they are an inclusive employer who seek to provide employment opportunities for people with physical and/or mental disabilities.

Location wise, the hotel is above a shopping mall and just across the street from La Ciudad des Artes y Sciencias and the Turia Park. There are two Metro options nearby: Maritim metro station is a 20 minute walk away and perfect for a direct connection to the airport on Linea 5, and the La Ciudad des Artes y Sciencias tram stop on Linea 10, which is a 10 minute walk across the bridge over the Turia Park from the hotel, offers a quick ride into Rufaza district and the city centre.

So, if you want to support a brilliant social enterprise whilst also staying in a high quality hotel with excellent service, then you should stay at this hotel on your next trip to Valencia.
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Date of stay: February 2023
5.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ILUNION Hoteles, Owner at Hotel ILUNION Aqua 4
Responded 2 Mar 2023
Dear James, First of all, thank you for sharing your experience in our hotel. We are pleased to know that we have lived up to your expectations. The Ilunion Aqua team will continue working and striving so that your next stay achieves 100% total satisfaction. We will pass on your kind words to our entire team. We hope to receive you again in the near future at any of the hotels of our ILUNION Hotels company. Receive a cordial greeting, Director ILUNION Aqua
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Id-Daniz wrote a review Oct 2021
41 contributions18 helpful votes
3.0 of 5 bubbles
We had a good stay. The room was clean and modern, Certain things you expect from a 4 star hotel were missing, like a kettle and tea/coffee, the fridge was empty, Bloomberg was the only English language TV channel (when it worked) and there were no disposable loafers for the cold bare floors or extra pillows in the wardrobe as usual. The location, in conjunction with a shopping mall may not be to everybody's liking, but we found it convenient, right next to Valencia's main tourist attractions a equally distanced from the old city centre and the beach/marina.
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Date of stay: October 2021
3.0 of 5 bubblesValue
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Room Tip: Try not to get a room near the maintenance/service room (next to the lifts). The staff is noisy.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ILUNION Hoteles, Agency / Consultant at Hotel ILUNION Aqua 4
Responded 23 Oct 2021
Dear Id-Daniz, First of all, we would like to thank you for the inconvenience you have taken to convey your opinion about your stay at our hotel. We take note of your suggestions so that we can work with the team on the points for improvement that you tell us. Our desire is to make your stay a unique experience and meet all your expectations, so we will try to continue improving day by day. Currently, due to anti-COVID protocols, we cannot put certain services in the room, such as all amenities, kettle in the room, mini bar with water and others. We hope to be able to return to normality soon and to offer all our services again. Thank you very much for your understanding and trust. We hope to welcome you back to our establishment or to any of our company. Receive a cordial greeting Sincerely, Rafael García Amezcua, Director
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Sarah W wrote a review Jan 2020
San Antonio, Texas18 contributions38 helpful votes
1.0 of 5 bubbles
Stayed with my husband- him for work and me tagging along for pleasure while he works. My husband was instructed by his employer to book a room here with the rest of his work team, and, I have no idea what the rest of them think of their rooms/floors, but, if we had any choice in where to stay while in Valencia, it would absolutely not be here.

Our floor’s hallway literally smells like someone urinated all over the carpet and the staff just keeps spraying fragrance to try to cover it up. It doesn’t work. It just smells strongly of faux fragrance and URINE.

Since the room key is necessary for the lights, tv, air conditioning to work and they all shut off when we leave the room and take the key, every time we enter our room again, it’s not only hot but smells like sewage. Yes, you read that correctly- I said SEWAGE.

The floors had debris/dirt on them when we 1st arrived, and after housekeeping “cleaning” them, they still do even now in the very same spots. And the cheap laminate floors are literally cracking and breaking off pieces. This place is absolutely disgusting. I took a couple days to go to Madrid by myself while the husband stayed in the same room, and, when I returned, the smells were even worse and stronger.

The air conditioning barely works to boot.

Clearly this hotel’s team doesn’t care about their property or their guests.

Just don’t. Turn, and run the other way as fast as you can.
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Date of stay: January 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ILUNION H, Gerente at Hotel ILUNION Aqua 4
Responded 30 Jan 2020
Dear Sarah We regret that the stay at our hotel has not lived up to your expectations. We would like to apologize for any inconvenience you may have encountered and we take note of your impressions to continue growing as our main objective is to achieve the satisfaction of our customers. Waiting for you to trust us again for future occasions. Receive a cordial greeting Rafael Garcia Amezcua Hotel Director
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valerielynne wrote a review Jan 2023
spain30 contributions8 helpful votes
5.0 of 5 bubbles
We booked the sister hotel Ilunion Aqua 3 and were put in this one instead which I believe was an upgrade.
The rooms were large clean and comfortable and you could hear no noise at all from neighbouring rooms.
The breakfast was excellent with lots of choice and they freshly cook bacon eggs etc when asked.
All the staff we had dealings with were friendly, especially the breakfast staff and in particular Pedro who was amazing with my little granddaughter. When asked what was the best thing about her holiday she said that it was Pedro. She thought that he was one of her favourite tv characters and he played along with it. :)
The location couldn't be better for many places of interest. including the Ciudad de las Artes y las Ciencias and the Oceanografic. It is also directly next to a shopping centre with many shops and restaurants as well as a children's playground.
I would highly recommend this hotel to anybody that stays in Valencia and would definitely book there again.
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Date of stay: January 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ILUNION Hoteles, Owner at Hotel ILUNION Aqua 4
Responded 28 Jan 2023
Dear Valerie, First of all, thank you for sharing your experience in our hotel. We are pleased to know that we have lived up to your expectations. The Ilunion Aqua team will continue working and striving so that your next stay achieves 100% total satisfaction. We will pass on your kind words to our entire team. We hope to receive you again in the near future at any of the hotels of our ILUNION Hotels company. Receive a cordial greeting, Director ILUNION Aqua
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Tricia C wrote a review May 2022
Frisco, United States20 contributions10 helpful votes
3.0 of 5 bubbles
The air conditioning worked, but not well. Luckily it was cool when I was there so it wasn’t really a problem. However, when I first arrived I was hot and it took a long time to feel a difference in the room. Also, it would turn on every time I returned to the room even though it had been turned off before I left. It also would come on randomly throughout the evening. It looked like there was a timer on the control on the thermostat. Perhaps that needs to be sorted out. It was cool outside so it wasn’t needed and it was just wasting energy.

Also, there were no toiletries in the room besides the the shampoo/ body wash in the shower. Noting for had washing though. I asked at the reception for some hand soap and I was given some. I asked when I checked out about that and I was told the only thing routinely provided was shampoo/body wash. There was no coffee maker in the room. I asked about that and got the impression that coffee makers were not provided with my category room. There may have been a misunderstanding due to me not knowing much Spanish. Also, the shower wand would not stay up on it’s pole and made showering difficult. However, I forgot to report this when I checked out. I was in room in 313 I believe.
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Review collected in partnership with this hotel
Date of stay: April 2022
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ILUNION Hoteles, Dueño at Hotel ILUNION Aqua 4
Responded 29 May 2022
Dear Tricia, First of all thank you for sharing your experience with us. We note down all your indications and we keep them in mind for the future, in order to keep improving our installations and services. We hope that you have enjoyed your visit to Valencia. Kind regards, Rafel Garcia Amezcua, ILUNION Aqua Manager.
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Mircea S wrote a review May 2022
Bucharest, Romania902 contributions138 helpful votes
5.0 of 5 bubbles
I've stayed here for 5 nights to visit Valencia and its surroundings. The location of the hotel is quite good to easily visit the City of Arts and Science and having a tourist bus stop at the entrance really makes things very easy for the tourists. The mall at the first floors helps for shopping and some decent meals.

The rooms are spacious and modern and the staff quite helpful. If you select a family suite you get two huge rooms so you'll have no problem accommodating a child

Getting a room with a view towards Ocenarium and at the upper floors si recommended, you get quite a view :)
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Review collected in partnership with this hotel
Date of stay: May 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ILUNION Hoteles, Dueño at Hotel ILUNION Aqua 4
Responded 29 May 2022
Dear Mircea, Thank you for sharing your experience with us. We are really happy to know that you have enjoyed your stay with us, and we are looking forward to welcoming you again, here or in any other ILUNION Hotel. Kind regards, Rafael Garcia Amezcua, ILUNION Aqua Manager.
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ColinJames-UK wrote a review Mar 2023
Hereford, United Kingdom501 contributions307 helpful votes
3.0 of 5 bubbles
We had to enter a lift to the 4th floor to get to reception, check-in was very slow with only one person on the desk.

Room was VERY HOT!

Air conditioning was not working. Safe failed twice and both times we had to wait for an engineers to open it, wasting time sitting around for over an hour on both occasions.

Tea & Coffee facilities were literally 'one of each item' and nothing was replaced by housekeeping the following day.

Plug was stuck in the bath and would not operate so we had to force it up using the can opener in the fridge.

The Bar was possibly the worse Hotel Bar we have ever seen and when we arrived at 10.30pm we were told we only had time for one drink as bar was closing at 11pm....

Breakfast was disappointing and food was only just warm, coffee was from a machine, no tomatoes, cucumber or porridge, limited cereal.

No water in the room and we were charged for a bottle when we asked for some.

Overall we were very disappointed, the view from the room was very good but too many problems and although we visit Valencia every year, we will not stay here again.
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Date of stay: February 2023
3.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ILUNION Hoteles, Owner at Hotel ILUNION Aqua 4
Responded 7 Mar 2023
Dear Colin James, Thank you for staying with us on your recent trip to Valencia and for sharing your impressions. We are deeply sorry that your stay at our hotel did not meet your expectations. We apologize for the inconvenience and we note your constructive comment to work with the team on the points of improvement that you indicate. We look forward to welcoming you back to our facilities. Receive a cordial greeting, Director.
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Elizabeth D wrote a review Oct 2021
4 contributions
5.0 of 5 bubbles
The hotel itself is in a great location and right next to the property was a shopping centre with a variety of places to eat and drink. It's close to bus stops and a taxi rank to take you to the old town/beach.
The staff were all superb and extremely helpful, in particular Edwardo at the front desk. The hotel is clean and modern and we enjoyed the breakfasts. Our room was spacious with good amenities and a spectacular view of the city of Arts and Sciences landmarks. A very enjoyable stay, hank you!
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ILUNION Hoteles, Agency / Consultant at Hotel ILUNION Aqua 4
Responded 28 Oct 2021
Dear Elizabeth, First of all, thank you for sharing your experience at our hotel. We are pleased to know that we have lived up to your expectations. The Ilunion Aqua 4 team will continue working and striving so that your next stay reaches again a total satisfaction of 100% We take note of your opinion to continue improving day by day. We will convey your kind words to our entire team. We look forward to welcoming you again in the near future at any of the hotels of our company ILUNION Hotels. Receive a cordial greeting Yours sincerely, Rafael García Amezcua, Director ILUNION Aqua
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SunshineScotty asked a question Jun 2020
Edinburgh, United Kingdom67 contributions5 helpful votes
Is the pool currently open given corona situation?
Derek M asked a question Jul 2019
Castlebar, Ireland19 contributions7 helpful votes
Any free parking close by?
Answer from Laura M
Busto Arsizio, Italy279 contributions174 helpful votes
Hi! I think you should call the hotel and ask for it! When I was there during my stay I took several times the elevator and I saw there was a car park but I don’t know if it’s for the guests of the hotel. Good luck 😉
Answer from Gadabout1963
London, United Kingdom133 contributions119 helpful votes
You can walk to the metro but it is a 20 minute walk. I got a cab to Colon metro and then took the Metro direct to the airport. The entire journey was 45 minutes
Answer from ILUNION H
Madrid, Spain15 helpful votes
Good afternoon Sir, I'm sorry to inform that on Ilunion Aqua 4 we don't have pool. Kind regards.
iren_iren asked a question Oct 2017
London, United Kingdom109 contributions18 helpful votes
What would be the easiest way to get from the airport to the hotel?
Answer from Lhau
San Francisco, California69 contributions24 helpful votes
Taxi. Uber is not big here. Didn’t cost that much to pay for taxi, around 20€.
Wendy D wrote a tip 14 Apr
1 contribution
5.0 of 5 bubbles
"Safe available in the room for our valuables would be great. Coffee and tea with kettle in the room would be great too."
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Lucy C wrote a tip Sept 2023
1 contribution1 helpful vote
1.0 of 5 bubbles
"Don't use the restaurant. The local shopping street has about 10 restaurants on the 2nd floor. Fast food available too."
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Artem wrote a tip Aug 2023
10 contributions3 helpful votes
1.0 of 5 bubbles
"Lifehack for other guests - choose another hotel."
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Trek46811133846 wrote a tip Jul 2023
1 contribution
5.0 of 5 bubbles
"Me and my fiancée came to this beautiful city and the staff at Ilunion Aqua 4 have been fantastic. We are new to this city and the staff hav"
Read full review
Graysautos wrote a tip May 2023
Twickenham, United Kingdom143 contributions134 helpful votes
4.0 of 5 bubbles
"High floor for excellent views."
Read full review
Not the right property for you?
There are more places to choose from in the Valencia area.
PRICE RANGE
£86 - £160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
confortel aqua 4 valencia, confortel aqua 4 hotel valencia
LOCATION
SpainValencian CommunityProvince of ValenciaValencia
NUMBER OF ROOMS
184
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL ILUNION AQUA 4 - Updated 2024 Reviews (Valencia, Spain)

Frequently Asked Questions about Hotel ILUNION Aqua 4
Which popular attractions are close to Hotel ILUNION Aqua 4?
Nearby attractions include Ciudad de las Artes y las Ciencias (0.2 miles), Oceanogràfic València (0.2 miles), and Pont de l'Assut de l'Or (0.2 miles).
What are some of the property amenities at Hotel ILUNION Aqua 4?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel ILUNION Aqua 4?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel ILUNION Aqua 4?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hotel ILUNION Aqua 4?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel ILUNION Aqua 4?
Conveniently located restaurants include Burritos - Trafalgar, Al Solito Posto, and Swagat 2.
Are there opportunities to exercise at Hotel ILUNION Aqua 4?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Hotel ILUNION Aqua 4?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel ILUNION Aqua 4 offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel ILUNION Aqua 4?
The staff speaks multiple languages, including English, Spanish, French, Italian, Portuguese, and Catalan.
Are there any historical sites close to Hotel ILUNION Aqua 4?
Many travellers enjoy visiting La Lonja de la Seda (2.2 miles), Valencia Cathedral (2.1 miles), and Torres de Serranos (2.3 miles).
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