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    Palazzo Caracciolo Napoli MGallery by Sofitel

    2,745 reviews
    #24 of 185 Hotels in Naples
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    Via Carbonara 112, 80139, Naples, Italy
    011 39 081 1892 2668
    Hotel website
    Lock in the lowest price from our partners
    US$263
    Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$225
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    MGalleryUS$226
    Orbitz.comUS$225
    Agoda.comUS$225
    TravelocityUS$225
    Expedia.comUS$225
    CancelonUS$263
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    US$225
    MGallery
    US$226
    Orbitz.com
    US$225
    Agoda.com
    US$225
    Travelocity
    US$225
    Expedia.com
    US$225
    Cancelon
    US$263
    HotelsClick
    US$234
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    US$225
    Hotelpower.com
    US$256
    HotelQuickly
    US$249
    getaroom.com
    US$245
    TripAdvisor
    US$225
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    All photos (1,481) 1,481
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    Certificate of Excellence
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    Room & Suite (490)
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    Overview
    4.5
    2,745 reviews
    • Excellent52%
    • Very good37%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “m gallery”(18 reviews)
    “covered courtyard”(10 reviews)
    “train station”(78 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    4 Star Hotel
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    Offers from Palazzo Caracciolo Napoli MGallery by Sofitel
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    Contact Info
    Hotel website
    011 39 081 1892 2668
    Via Carbonara 112, 80139, Naples, Italy See on map
    Offers from Palazzo Caracciolo Napoli MGallery by Sofitel
    Special Offer: CHEAPEST ONLINE RATES!
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    Rooms
    6 May7 May
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (2,745)
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    Show reviews that mention
    All reviewsm gallerycovered courtyardtrain stationbeautiful hotelold palacecentral courtyardan oasishistorical buildingdirty citypizzareception staffcentro storicohotel restaurantafter darkamalfi coastfelt safejunior suite
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    1 - 5 of 906 reviews
    Reviewed yesterday
    Good Hotel for Airport Proximity

    Staff very nice. Room was clean and had a comfy bed with nice linens. Hotel restaurant looked great but our timing was off so we did not try it. The bar was very contemporary and not super comfortable but it was there! And we had...More

    Thank Linnie2013
    Hotel's Favourite
    Reviewed 23 December 2017 via mobile
    Amazing hotel

    Prior to arriving, I had read some reviews that said the location of this hotel was not brilliant. UnfortunateIy I found this to be true. The street and surrounding roads are dirty and littered with rubbish. HOWEVER, my misgivings were immediately quashed as soon as...More

    3  Thank Krishnan M
    Response from Palazzo C, Responsabile reception at Palazzo Caracciolo Napoli MGallery by SofitelResponded 3 January 2018

    Dear Krishnan M, Thank You very much for your words. It is great to read that you enjoyed your stay with us. Thank you so much for mentioning our professional and friendly staff, it was a pleasure to welcome you and it is a great...More

    Reviewed 1 week ago
    This is no Sofitel, Heathrow - total disappointment

    I booked this hotel based on the past experiences we have had at the Sofitel at Heathrow but, here for us, this did not even come close to being on the same level, either in its standards or its customer care. Heathrow is exceptional and...More

    1  Thank Cazz111_12
    Reviewed 3 weeks ago via mobile
    Great hotel

    This is a great hotel although Naples in general is horrible! We stayed here at the end of a trip after being in sorrento and glad we chose this hotel because anywhere outside felt unsafe! The staff were good and it had an excellent breakfast!...More

    2  Thank Jennalouise2003
    Reviewed 4 weeks ago via mobile
    Bad experience

    This hotel totally not meet our expectation compared to the one at Palermo. Hard to communicate, waited 30 mins to get back our car from valet parking, no international charger provided. Won’t visit again!

    Thank ying ying S
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    123456…182
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Restaurant
    Room Service
    Free Internet
    Bar/Lounge
    Spa
    Fitness Centre with Gym / Workout Room
    Hotel Amenities
    Room Service
    Business Centre with Internet Access
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Breakfast Available
    Room amenities
    Air Conditioning
    Minibar
    Things to do
    Restaurant
    Bar/Lounge
    Spa
    Hot Tub
    Fitness Centre with Gym / Workout Room
    Details
    Price range
    US$149 - US$346 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Family Hotel in Naples
    #5 Business Hotel in Naples
    #11 Romantic Hotel in Naples
    #14 Luxury Hotel in Naples
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    US$149 - US$346 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #4 Family Hotel in Naples
    #5 Business Hotel in Naples
    #11 Romantic Hotel in Naples
    #14 Luxury Hotel in Naples
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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    Traveller (1151)
    Room & Suite (490)
    Dining (120)
    Pool & Beach (4)
    Business Centre & Event Rooms (9)
    Family and Play Areas (1)
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    Questions & Answers
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    See all 56 questions
    a_abakumova
    26 January 2018|
    AnswerShow all 3 answers
    Response from David B | Reviewed this property |
    They are very helpful at the hotel and I am sure they will store your luggage for you
    0
    Votes
    dacro
    7 December 2017|
    AnswerShow all 5 answers
    Response from Palazzo C | Property representative |
    Hello, Thank you for submitting your queries. The Historical City Centre is at 5 minutes walking distance, the fireworks display will be at the seafront so more likely to be 30 minutes walking distance. It is not unsafe to... More
    1
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    Emoore8
    2 September 2017|
    AnswerShow all 3 answers
    Response from Palazzo C | Property representative |
    Dear Emoore8, thank You for submitting your question. Yes we have a babysitting service, but we need to book one from an agency, so we need 24h advice. Kind Regards Looking forward to welcoming You Your Staff at Mgallery... More
    1
    Vote
    123456…19
    Room Tips
    "obviously no help asking for a quiet room - good luck"
    Read review
    "Nip over the road to the church. It is a gem!"
    Read review
    "Do not have a room at the front of the hotel, very noisy."
    Read review
    "Ask for a big room 194 sqm."
    Read review
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