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    Palazzo Caracciolo Napoli MGallery by Sofitel

    2,978 reviews
    #30 of 189 Hotels in Naples
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    Via Carbonara 112, 80139, Naples, Italy
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
    Lock in the lowest price from these sites
    US$168
    Strikethrough price corresponds to the most expensive price returned by our partners for that offer
    US$136
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    Expedia.comUS$137
    MGalleryUS$137
    Agoda.comUS$137
    Orbitz.comUS$137
    PricelineUS$136
    CancelonUS$168
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    * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
    Booking.com
    US$136
    Expedia.com
    US$137
    MGallery
    US$137
    Agoda.com
    US$137
    Orbitz.com
    US$137
    Priceline
    US$136
    Cancelon
    US$168
    Hotwire.com
    US$137
    Hotelpower.com
    US$139
    Travelocity
    US$137
    travelup.com
    US$144
    Lol.travel
    US$140
    TripAdvisor
    US$136
    Hotels.com
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    Traveller (1264)
    Room & Suite (520)
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    Certificate of Excellence

    About

    4.5
    Excellent
    2,978 reviews
    Location
    Cleanliness
    Service
    Value
    Certificate of Excellence
    The sophisticated decor of the 146 rooms in this stunning hotel help create the perfect blend of historic detail and modern comfort. Take in the enchanting architecture and decoration of the stately buildings near the elegant Palazzo Caracciolo Napoli MGallery by Sofitel. Delve into Naples' past and explore the antique shops on nearby via Foria.
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    Property amenities
    Restaurant
    Room Service
    Free Internet
    Bar/Lounge
    Spa
    Fitness Centre with Gym / Workout Room
    Airport Transportation
    Banquet Room
    Breakfast Available
    Business Centre with Internet Access
    Concierge
    Conference Facilities
    Dry Cleaning
    Hot Tub
    Laundry Service
    Meeting Rooms
    Multilingual Staff
    Non-Smoking Hotel
    Pets Allowed ( Dog / Pet Friendly )
    Public Wifi
    Sauna
    Wheelchair access
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    Room features
    Accessible rooms
    Air Conditioning
    Family Rooms
    Minibar
    Non-Smoking Rooms
    Suites
    Good to know
    HOTEL STYLE
    Business
    Historic Hotel
    HOTEL CLASS
    2,978Reviews
    1,617Photos
    60Q+A
    100Room tips

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    Traveller rating
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    Popular mentions
    Bad Hotel
    I thought because it carried the name Sofitel, it would be ok. Wrong! Very bad location and hotel is horrible. I did not feel safe walking the area. The buffet breakfast was not fresh. DO NOT STAY THERE!!!
    Read more
    Date of stay: February 2019
    Fantastic Hotel and great staff
    Fantastic hotel located at the beginning of the historic center of Naples. It has a staff of great professionalism and attention (reception: Azzura, Anna, Vicenzo, Stefano, Luca, Serena, Gym / Spa: Gennaro, Restaurant / Breakfast: Francesca, Daniela, and great security team).…
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    Date of stay: November 2018
    Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by Sofitel
    Responded 2 weeks ago
    Dear Victor Manuel F, What wonderful words you had for Palazzo Caracciolo! I would like to thank you for the time you spent for the review and for your preference while staying in Naples. We are really delighted to learn you enjoyed so much your stay with us and thank you for appreciated our friendly and professional staff. We really hope to be your Neapolitan Home for many more years to come! Warm regards Martina Somma Assistant to GM
    Read more
    +5
    "Close to the Airport & served our purpose for our one night stay!
    My husband & I stayed at this hotel for one night prior to our flight home to the USA the next day. We had been on vacation to Sorrento for 8 days to celebrate our 50th wedding anniversary. The hotel is located in a heavily residential area of Naples and on a very busy…
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    Date of stay: April 2018
    Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by Sofitel
    Responded 3 weeks ago
    Dear CarolinaNurse323, Thank you for choosing Palazzo Caracciolo for your stay in Naples and for taking the time to leave your feedback concerning your stay. We are very sorry that you have not had the opportunity to eat at our restaurant "La Cucina" but we are happy to read that you had appreciated our room service. Thank you for mentioning our friendly front office staff, we really appreciated that you enjoyed the service and the hotel. Looking forward to the pleasure of welcoming you back, thank you once again for your positive feedback. Best regards Martina Somma Assistant to GM
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    Great
    We came here in the evening, the stuff was kind, they openened wellnes and spa center because of us, (it was closed in the evening), the food was good, and the ambijent is prefekt.. Like in 19. Century. Big and clean room. Very good
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    Date of stay: January 2019
    Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by Sofitel
    Responded 4 weeks ago
    Dear 20johnatan, Thank you very much for your preference while staying in Naples. We are really delighted to learn you enjoyed so much your stay with us. Your appreciation has been conveyed to the Team: your feedback will go a long way in encouraging them. Looking forward to the pleasure of welcoming you back, thank you once again for your positive feedback. Best regards Martina Somma Assistant to GM
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    Amazing
    This Place is just Amazing a Beautiful old Italian Palazzo in the middle of the old Naples . The Staff was Great I will recommend this hotel to everybody . a Great place to stay.the restaurant also was very Good
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    Review collected in partnership with Accorhotels.com
    Date of stay: January 2019
    Response from Palazzo Caracci... G, Assistant to GM at Palazzo Caracciolo Napoli MGallery by Sofitel
    Responded 4 weeks ago
    Dear bruno m, What wonderful words you had for Palazzo Caracciolo! Thank you very much for your preference while staying in Naples. We are really delighted to learn you enjoyed so much your stay with us, it was a pleasure to welcome you and it is a great reward for the whole team to know your satisfaction! Warm regards Martina Somma Assistant to GM
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    123456…197
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    All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
    Small bathroom.
    Our room.
    Superior room.
    Professional photo exclusively commissioned by TripAdvisorPalazzo Caracciolo Napoli MGallery by Sofitel
    Guest Bathroom in the Superior Room at the Palazzo Caracciolo Napoli MGallery by Sofitel
    Professional photo exclusively commissioned by TripAdvisorPalazzo Caracciolo Napoli MGallery by Sofitel
    Master Bedroom in the Superior Room at the Palazzo Caracciolo Napoli MGallery by Sofitel
    PreviousNext
    123456…104
    Hi, our flight to Naples will be landing at 10pm. I just want to know the zone that you guys are in and the zone for the airport so I can get a taxi. By the way, do you arrange Naples air port pick up? Thanks
    The hotel will arrange Airport collection for you! About €35. Email them directly for details. Enjoy, it’s a beautiful hotel
    1 vote
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    How close are you to Pompeii? We will be coming early in the morning from Sorrento and would like to take a tour of Pompeii in the afternoon. How can we get from the hotel to Pompeii? Thank you
    Two city in one day are no good. Sorrento very beautiful and Pompei big!
    0 votes
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    Hi planning to stay one night before our flight out from Naples, was hoping to get to Naples early in the morning from Positano so that we can go outlet shopping. Can we leave our luggage at the hotel if the room is not ready yet in the morning? Thanks
    They are very helpful at the hotel and I am sure they will store your luggage for you
    0 votes
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    Can anybody tell me is there a restaurant close by to celebrate New Years Eve or a bar with live music. If we wish to get into the city centre for the fireworks can we walk??? Thanks
    Hello, Thank you for submitting your queries. The Historical City Centre is at 5 minutes walking distance, the fireworks display will be at the seafront so more likely to be 30 minutes walking distance. It is not unsafe to carry a handbag as long as you are carefull as in any other major city of the world. There are plenty of restaurants organizing a new years eve celebration, please be in touch with us by telephone so that we can suggest you some suitable locations keeping in mind your personal preferences
    1 vote
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    Hi, do you have babysitting services? Thanks!
    Dear Emoore8, thank You for submitting your question. Yes we have a babysitting service, but we need to book one from an agency, so we need 24h advice. Kind Regards Looking forward to welcoming You Your Staff at Mgallery Palazzo Caracciolo Napoli
    1 vote
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    PreviousNext
    123456…12
    "Suites are good but choose a higher floor where you can feel safe leaving windows open at night"
    "Room was lovely size, very clean and comfortable. "
    "A room towards the back of the Hotel"
    "Double superior room was quite small."
    "Even our street side room was very quiet. No noise at all!"
    PreviousNext
    123456…20
    PRICE RANGE
    US$117 - US$216 (Based on Average Rates for a Standard Room)
    ALSO KNOWN AS
    m gallery palazzo caracciolo hotel naples
    LOCATION
    ItalyCampaniaProvince of NaplesNaplesPendino
    NUMBER OF ROOMS
    146
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