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Renaissance Naples Hotel Mediterraneo

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Traveller (1074)
360
Panoramas (30)
Dining (168)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Restaurant
Bar/Lounge
Room Service
Free Internet
Fitness Centre with Gym / Workout Room
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Harbour View
Quiet
HOTEL CLASS
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1,864Reviews
1,367Photos
46Q+A
100Room tips
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Popular mentions
Because of flight in and early business meeting, i did not get to fully enjoy the hotel. The bed was comfortable and the chair was a nice touch after a long day. Enjoyed the breakfast and the view from the breakfast area and the patio of Naples is incredible!!
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The room is just ok with crappy amenities. Location is decent. Breakfast is just terrible. You would leave with an awful impression of Italian breakfast if you only ate here. I can't recommend this place at all, look elsewhere.
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Response from RenaissanceNaples, Manager at Renaissance Naples Hotel Mediterraneo
Responded 5 days ago
Dear JBG_Travels, first of all we thank you for choosing the Renaissance Naples Hotel Mediterraneo. Reading your review we learn that the time spent with us did not meet your expectation; please accept our warm apologize. For those who work in the hospitality industry the full satisfaction of their own guests is the main aim and for this reason we are very sorry to hear that you were not satisfied about our buffet breakfast, while it is usually rated by our guests like an added value either for the location and for the products and service provided. The location is our Roof Garden Terrace with magnificent view on Naples bay and historical center with its memorable monuments and palazzo like Maschio Angioino Castel, Royal Palace, Umberto I Gallery and more other. The buffet breakfast rotes around Italian products, mostly are local from Naples and Campania, our region. With passion we serve everyday 6 different kind of fresh croissants & brioches, homemade cookies, a good variety of daily cakes and tarte (at least 4 types), the popular Neapolitan specialties as sfogliatelle, babà and pastiera. The international waffles, muffins, pancakes are available to satisfy all taste. Moreover we are delighted to offer a large salt corner, as ham, salami, mortadella, turkey breast, 4 kind of fresh and aged cheese, ricotta cheese, scrambled eggs, omelette, bacon, sausages, rustic pie, mixed salad, tomatoes and potatoes, beans and mushrooms. In addition, it’s possible to order dishes from menu a la carte, among which classic eggs Benedict, Mediterraneo eggs Benedict (our local edition), boiled eggs with ham, fried eggs. The beverage is espresso and includes the Moka, the Italian way of making a good coffee like at home. Should you stay with us in the future please do not hesitate to share your favorite predilections; we would be happy to satisfy your needs and preferences. Looking forward to welcome you again, we send our best regards. Pasquale Noli |Resident Manager Renaissance Naples Hotel Mediterraneo
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Hotel is excellent according to great common areas, helpful staff, super breakfast, lovely area very close to Via Toledo, however our room (#343) was extremely average, very old bathroom (see my pics), not comfortable bed and they need extra 9 euros to use wifi in the rooms!!!
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Response from RenaissanceNaples, GM Office Co-Ordinator at Renaissance Naples Hotel Mediterraneo
Responded 2 weeks ago
Dear Than_Karts , we would like to thank you for taking the time and trouble to share with us regarding your recent stay at our hotel. We are joyful you appreciated our location, it is only 5 minutes walk from the harbor that allows fast access to the beautiful islands of the Gulf of Naples, and to the extraordinary Sorrento coast, moreover the position is quite convenient as at a few steps from all main attractions of the city and quite lively during the day, with shopping and restaurants; we would like to thank you so much as well for your wonderful comment about our breakfast, with a large choice of food and beverage products served at our Roof Garden with beautiful views over the Bay of Naples. We take great pride in serving our guests offering them the best treatment for this we wish to thank you so much as well for your appreciation of our staff. We regret to learn you felt the bathroom not to your liking and we wish to inform you that we are amending decorations and bathrooms details according to new trends and many batrooms are ready now. We are sorry if your bedding did not meet your expectations as per in our high standards of quality, we are glad to inform you that we implemented in all our rooms the Marriott bedding in order to offer a real deep comfort and a wonderful sleep, thanks to the combination of soft linens and quilts with mattress topper, for this we hope that during your next stay you will appreciate more this upgrade. Concerning Wifi, we are delighted to confirm you that such service is free of charge in all common areas of the hotel and we confirm that, by joining Marriott loyalty program and booking through all Marriott channels you will benefit of in-room free wifi starting from the first stay following the registration. Should you need any further information for your enrollment, please do not hesitate to contact us. Dear Than_Karts , I hope you will give us the chance to restore your trust in Renaissance Naples should you be returning to Naples, so that we can better deliver upon the guest experience you deserve. Best Regards Emanuela Testa GM Office Co-Ordinator
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The staff was outstanding, helpful in every way. 5 stars. We ate in the restauant one night for dinner, and that was also very good. The room itself, average, 3 stars. The bed was comfortable, but the room was small and overly warm.The bathroom had a combo bathtub/shower that,
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+5
Lovely hotel with beautiful view. The rooms are small but very nice. Breakfast spread was very good and the view from the breakfast area was spectacular. It overlooks the seafront and the city of Naples. Location is great too as it's very nearby to tourist attractions. Service
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Photo provided by managementRenaissance Naples Hotel Mediterraneo
Guest room
Photo provided by managementRenaissance Naples Hotel Mediterraneo
Guest room
Photo provided by managementRenaissance Naples Hotel Mediterraneo
Guest room
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12345664
That I really don't know...
0 votes
Excellent and not expensive. An excellent all around hotel.
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Do you allow pets?
Dear Guest, thank you for your kind interest to the Renaissance Naples Hotel Mediterraneo. We would suggest you to contact our reservation department prior to make your booking. Thank you
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Not Sure , we rented a car Try Uber or Trains , trains easy to use here Many speak English or have photos of questions you like to ask them How to get to ur location or which train Me personally I stay away from taxis Globally
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Yes, from what I recall you can arrange a car.
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12345610
"Avoid number 343 room or ask for a room with an in front view."
"Ask for a view of the port on a high floor."
"Stay somewhere else."
"(No comment)"
"Higher floors with a sea view"
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12345620
PRICE RANGE
US$144 - US$334 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
renaissance naplesnaples renaissance
LOCATION
ItalyCampaniaProvince of NaplesNaples
NUMBER OF ROOMS
189
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