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BW Signature Collection Hotel Paradiso

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Traveller (858)
Room & Suite (498)
Dining (110)
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About

#25 of 216 hotels in Naples
Location
Cleanliness
Service
Value
Travellers' Choice
BEST WESTERN Hotel Paradiso, situated on Posillipo Hill, enjoys a spectacular view of the Gulf of Naples, with Vesuvius as a backdrop.Within just 2,500 metres may be found: the San Paolo Stadium, the Mostra D’oltremare exhibition centre, the University of Federico II di Monte Sant’Angelo, the railway station and the Campi Flegrei subway stop. From many rooms, and certainly from our “Terrazza Paradiso" restaurant, following the line of the coast you see Castel dell'Ovo, built around the year 1000 on a small island of tufaceous rock named Megaris. This is where - legend has it - the siren Parthenope, enchanted by the beauty of the surroundings, constructed the city of Naples. Descending the hill, in a few minutes one arrives at the marina of Mergellina and, 200 metres after that, at the subway station. From here there is a good connection to the old city centre and to the central station, from where it is possible, in around 20 minutes, to reach the sites of Ercolano and Pompei. Also on Posillipo Hill, around 2 km from the hotel, and at the end of the incredibly scenic Via Petrarca, is Virgiliano Park with its green areas and wide terraces that look out onto a sheer view of the Marechiaro Sea, and with a clear view of the little island of Nisida. This is a sight of rare beauty for those who love walking or jogging far away from traffic. The rooms, the meeting rooms, and the scenic restaurant with its Mediterranean cuisine and the warm welcome of its staff, all act as guarantees of a pleasant holiday or business trip.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Restaurant
Hiking
Children's television networks
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Centre with Internet Access
Wifi
Rooftop bar
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Shared lounge / TV area
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Wake-up service / alarm clock
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, French, Spanish, German and 1 more
1,882Review43Q+A100Room tips

Reviews
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Cheryl H wrote a review 5 Mar
4 contributions
Sticky carpet, rock hard matress, flat pillows, dated bathroom. This hotel is a 2 star at best, the only reason it gets a 2 is for the amazing view from the Seaview room. The little balcony would benefit from some decent chairs instead of the strange deckchair style they provide. The bathroom looks like it hasn't been updated since the 80's and the carpet in the room was disgusting. There was a slight unpleasant smell at times but we couldn't identify where it was coming from. There isn't anything near the hotel and you have to get a little train up and down the hill to get to the main part of town.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alberto Sorrentino, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 1 week ago
Kind Guest, We would first of all like to express our sincere regret that your experience at our hotel has not lived up to your expectations. We deeply appreciate the time you have taken to share your feedback, as it gives us valuable opportunities for improvement. We ensure that these reports will be carefully evaluated and addressed by our management team in order to improve the overall experience of our guests. We appreciate your recognition for the breathtaking view from the sea view room. Regarding the location of the hotel, we regret that it did not meet your expectations, in any case near our hotel there is the availability of the funicular open from 07:00 to 22:00, with routes that pass every 10 minutes, that connects us directly to the promenade of Naples. We assure you that your feedback is extremely important to us and that we will do everything possible to improve our services and facilities. We hope that you will give us a second chance to demonstrate our commitment to providing quality service and a satisfying experience. Best regards, Alessio Giardullo Front Office BW Signature Collection Hotel Paradiso Napoli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Clare T wrote a review Jul 2022
Glasgow, United Kingdom16 contributions14 helpful votes
Hotel's Favourite
We stayed at Hotel Paridiso for a short break from Saturday until Tuesday. We contacted the hotel before hand who arranged an airport transfer. Our flight was delayed however the transfer was perfect and the driver was ready at the airport to collect us. The airport transfer is short, approx 20 mins. We were delayed so when we arrived the restaurant was closed. However, the very friendly gentleman at reception ordered is a pizza, which was delicious! We had a partial view room on the 2nd floor with lovely views over the bay. The room, although small was spotlessly clean and had everything we needed. We like a coffee in the morning so we requested a coffee tray which was brought up to us. The hotel is quite out of the way however on the 1st day we walked to the main port which took about an hour and was great to see all the sights Naples had to offer. We had a wonderful day in Capri. The hotel arranged a tour on the 2nd day through World Tours which was excellent. We were collected at the hotel at 7.30am the nest day and had a wonderful tour of Pompeii and Mount Vesuvius. Again, the hotel reception staff were excellent at arranging the tour and keeping us informed. We had dinner both mornings in the hotel which is a buffet style and great choice. We also had dinner one evening in the hotel and again was lovely with a great atmosphere. In summary, Hotel Paridiso is lovely and I would recommend but the best thing about the hotel is the friendly staff and warm atmosphere.
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alberto Sorrentino, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 25 Aug 2022
Dear Clare Glad to read your pleasant words about your stay at our hotel Hoping to have you again here as soon as possible, so to taste our restaurant plates that you liked so much Best regards Hotel Paradiso BW Signature Collection Front-Desk
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paromita wrote a review Dec 2023
Ivory Coast4 contributions2 helpful votes
The hotel room was comfortable with a fantastic view…though the bathroom was too tiny especially the shower area. The hotel did not inform us that there only restaurant will not be functional during our stay which caused us lot of inconvenience
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alberto Sorrentino, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 1 week ago
Dear Guest, We are pleased to read the precious words you have dedicated to your pleasant stay with us, Thank you for the time spent to dedicate your sincere congratulations, hoping to have you again our welcome guest Front Desk Agent Hotel Paradiso BW Signature Collection of Naples
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RMichael1964 wrote a review Nov 2023
Bozeman, Montana1 contribution1 helpful vote
Hotel is extremely clean, has a wonderful restaurant, and has the best view of any hotel in Naples. I have stayed several times the last few years, and the staff is always so welcoming and sincere; they make their guests feel like VIPs.
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Review collected in partnership with Best Western
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Alberto Sorrentino, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 1 week ago
Dear Guest, We are pleased to read the precious words you have dedicated to your pleasant stay with us, Thank you for the time spent to dedicate your sincere congratulations, hoping to have you again our welcome guest Front Desk Agent Hotel Paradiso BW Signature Collection of Naples
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sam C wrote a review Sept 2023
2 contributions
Just arrived home after spending a week here for our anniversary. Upon arrival our room was ready and it was just as we expected maybe a touch small but perfectly adequate spotless and a fabulous view across the bay and mount vesuivas in the distance. Within half a hour we were delivered a bottle of champagne to our room from the hotel which was amazing . The hotel staff are very friendly and accommodating especially Francesco upstairs in the restaurant always smiling and very helpful. The hotel is everything we expected the only downside (which wasn’t a problem for us as we enjoy walking ) is it’s out of the way if your less mobile . The funicular itself is a good 10 minute walk uphill and the area is a disgrace bottles and rubbish everywhere we appreciate this is no fault of the hotel. We would highly recommend a trip to Pompeii and mount Vesuvius the hotel booked this for us through world travel which was faultless but again not for the less mobile . We enjoyed many walks to Naples various points of interest ,capri and sorrento which are beautiful. Breakfast in the hotel was very varied acommadating every nationality don’t forget you are in Italy !! Restaurant upstairs wasn’t for us not much choice lots of fish and a la carte could do with more traditional dishes from the area . But there are lots of restaurants in the area to enjoy . We thouroughly enjoyed our stay and would recommend as long as you enjoy walking
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alberto Sorrentino, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 19 Oct 2023
Dear Guest, Thanking for your review! We are happy that you enjoyed about the view and our stay in hotel. The opinions of our guests are important to improve the service. Waiting for your next stay in Naples, we remain at your disposal. Best Regards Flavia N Front Desk Dpt. Hotel Paradiso Napoli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Murphie07 wrote a review Sept 2023
Guisborough, United Kingdom55 contributions32 helpful votes
This is supposed to be a quality hotel but falls far short. Yes the reception area is beautifully decorated but that is where the beauty ends. Our room looked onto what I can only describe as an alley, it was dark & dingy. This hotel is a good hike from everything and there is no information in the hotel about the near by Funicular to get down to the harbour/marina and the staff aren’t forthcoming with information either. The breakfast is really poor burned bacon, watery eggs not a good offering at all. We ate in the hotel one night and it was mediocre at best. Certainly wouldn’t recommend it & definitely wouldn’t stay there again.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Steer clear
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Susan W wrote a review Sept 2023
3 contributions1 helpful vote
We requested a sea view and it was stunning. The room was functional, but comfortable - the air conditioning was essential. Breakfast was quite substantial and the one lunch and evening meal we had were well-presented and delicious. The cleaning staff and those in the restaurant were attentive and very pleasant. The reception area was very well-appointed and a nice place to relax after the hustle and bustle of Naples. We slept well and it was reasonably quiet overnight, with the exception of a couple of late night firework displays and an obvious party in the vicinity one night. Generally, however. the hillside location made for a restful stay. With the exception of one lady (on duty on Tuesday evening and the morning of our departure) the reception staff were disinterested and extremely uninformative about transport links and the city. In fact, they seemed bored by the presence of any guests other than the corporate group who were in attendance at the weekend. I would go so far as to say they were rude. The location of the hotel so far up the hill and requiring the funicular, a walk, a long bus ride and a further walk to the historic centre of if Naples makes the hotel unsuitable for those with mobility issues.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Buy a weekly ticket at 12 euros 50 for use on ANM buses and the funicular. Avoid being separated...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alberto Sorrentino, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 1 week ago
Dear Guest, Thanking for your review! We are happy that you enjoyed about the view and our stay in hotel. The opinions of our guests are important to improve the service. Waiting for your next stay in Naples, we remain at your disposal. Best Regards Front Desk Dpt. Hotel Paradiso Napoli
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Cla wrote a review Sept 2023
3 contributions1 helpful vote
We have just returned from a week at this hotel. The hotel itself is fantastic in terms of cleanliness, staff service, breakfasts and views (we booked a sea view room on the third floor). The hotel has simple but modern and clean decor. We enjoyed fabulous views from our room as well as the rooftop bar where we enjoyed an aperol spritz on an evening. The housekeeping team were also fantastic making up the room when requested. The only downside is as other reviews have stated is the location out of town and on a steep hill. While we read these reviews we thought well that’s fine as we won’t be around much as we will be exploring. However, after a long day exploring the Amalfi, Rome and even Naples, it can be a little tiresome deciding how to get home. If you have any mobility issues this wouldn’t be the hotel for you. In addition to the hike to the hotel, the stairs up to the restaurant are steep and I did not see a lift to help those with mobility issues but I could be wrong so may be best to check. In order to help with the location I advise the below: 1. Buy a weekly pass for the public transport system that can be used across the bus, metro and funicular. There is a funicular around a 10 minute walk from the hotel which can then be used from the metro station melligena, at the bottom of the funicular. On the way back up get off at the stop above the hotel to avoid walking uphill. Again the same time walking from this stop to the hotel. 2. Taxis we found to be cheaper booked ourselves. There is a sign at the reception saying a taxi to the port and central station is €40. We got all taxis for at least half this to both areas and sometimes even less. All in all, a fantastic hotel but be prepared for a bit of a hike to get anywhere or to any shops. Around the marina we enjoyed the Transatlantico hotel for great beer and atmosphere. We thoroughly enjoyed our time here!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alberto Sorrentino, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 1 week ago
Dear Guest, Thanking for your review! We are happy that you enjoyed about the view and our stay in hotel. The opinions of our guests are important to improve the service. Waiting for your next stay in Naples, we remain at your disposal. Best Regards Front Desk Dpt. Hotel Paradiso Napoli
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gary D wrote a review Sept 2023
2 contributions
We stayed at this hotel as the start of our honeymoon and would like to say wow the hotel was clean and tidy with amazing views from our balcony room over looking Naples bay and vesuvius. The staff especially Angelo were very helpful which made our stay much easier. The waiting on and bar staff were also impeccable with a great sense of humour and very friendly. If your looking for somewhere to stay we would definitely recommend
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Alberto Sorrentino, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 1 week ago
Dear Guest, Thanking for your review! We are happy that you enjoyed about the view and our stay in hotel. The opinions of our guests are important to improve the service. Waiting for your next stay in Naples, we remain at your disposal. Best Regards Front Desk Dpt. Hotel Paradiso Napoli
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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guard78154 wrote a review Sept 2023
3 contributions
Hotel was very nice, contemporary style. Staff very friendly and helpful. Room attractive and clean. The view from the restaurant balcony to see the naples bay and Vesuvius was spectacular! My tv kept cutting out, don't know why. They don't have the sport channels, so couldn't watch US Open tennis. My room overlooked the bay; however, they didn't tell me music plays til 2 am at the mergellina. So I was up til 2 am waiting for music to stop. Request a room not on the bay side. The hotel location a little difficult to get to. I long winding drive up hill to hotel. Not ideal to walk.
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Review collected in partnership with Best Western
Date of stay: September 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Alberto Sorrentino, Servizi per gli ospiti/front office at BW Signature Collection Hotel Paradiso
Responded 1 week ago
Dear Guest, Thanking for your review! We are happy that you enjoyed about the view and our stay in hotel. The opinions of our guests are important to improve the service. Waiting for your next stay in Naples, we remain at your disposal. Best Regards Front Desk Dpt. Hotel Paradiso Napoli
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£121 - £161 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western paradiso, best western naples, naples best western
LOCATION
ItalyCampaniaProvince of NaplesNaplesPosillipo
NUMBER OF ROOMS
74
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BW SIGNATURE COLLECTION HOTEL PARADISO - Updated 2024 (Naples, Italy)

Frequently Asked Questions about BW Signature Collection Hotel Paradiso
Which popular attractions are close to BW Signature Collection Hotel Paradiso?
Nearby attractions include Posillipo (0.00 miles), Twins - Cocktail Wine Coffee (0.2 miles), and Chiesa di Sant'Antonio a Posillipo (0.1 miles).
What are some of the property amenities at BW Signature Collection Hotel Paradiso?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at BW Signature Collection Hotel Paradiso?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at BW Signature Collection Hotel Paradiso?
Guests can enjoy a rooftop bar and an on-site restaurant during their stay.
Is parking available at BW Signature Collection Hotel Paradiso?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to BW Signature Collection Hotel Paradiso?
Conveniently located restaurants include Hostaria Mergellina, Il Miracolo dei Pesci, and Osteria Mediterranea.
Does BW Signature Collection Hotel Paradiso have airport transportation?
Yes, BW Signature Collection Hotel Paradiso offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at BW Signature Collection Hotel Paradiso?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at BW Signature Collection Hotel Paradiso?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does BW Signature Collection Hotel Paradiso offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at BW Signature Collection Hotel Paradiso?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.