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Starhotels Terminus

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945 Reviews from our TripAdvisor Community

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Showing 268: English reviews
Reviewed 2 weeks ago via mobile

We stayed here on our first night in Italy, planning to take a glimpse of the historical city that makes it onto the UNESCO list. Arrived hotel in the noon but was turned away from checking in as we were too early. Lady at the reception was slow in responding and unhelpful. We returned to the hotel at 7pm after...

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1Thank JamieM04
Boston, Massachusetts
Reviewed 2 weeks ago

I guess if you select a hotel for its proximity to the central rail station, you shouldn't be too surprised if it's located in a noisy, unpleasant area. The Star Hotel Terminus is located on the Piazza Garibaldi just across from the city's main rail station. I found this area to be woefully congested, very dirty and always noisy. Crossing...

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Thank Scott B
Reviewed 3 weeks ago via mobile

This hotel is conveniently located just in front of the main train station. The hotel is well kept and the room was large and nice. It is a bit noisy, even though the room was not on the main street, you could hear the cars honking. I got a premium room because they messed up a bit with the reservation....

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Thank UnEspertoViaggiatore
Brooklyn, New York
Reviewed 3 weeks ago

Negatives 1) The room was looking over the most busy street in Naples so constant honking throughout the night. I jumped awake every hour. 2) There was no iron facility, so it is not ideal for business trips. Me and all my colleagues had to dress with creased clothes which was not good. Positives 1) It is in the middle...

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1Thank Sevinc B
Sierra Vista
Reviewed 30 November 2016

From the Central Rail station go to the right and you can see the hotel across the street. There is also a nice little grocery- type store next to the station. Several nice places to eat and subway nearby. Would stay there again.

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Thank Betty D
GeneralManagerSHS, Responsabile relazioni con la clientela at Starhotels Terminus, responded to this review

Dear Ms. Betty, we thank you for the really nice review on your stay at the Starhotels Terminus in Naples and hope to have you as our Guest again soon. kindest regards, Paola Castiglia Revenue Manager

Pigna
Reviewed 22 November 2016

I stayed for three days on a sightseeing trip to Napoli. Excellent location across from the Piazza Garibaldi with easy and inexpensive transfer from Capodichino Airport with Alibus for 4 euro. The hotel is well maintained and the rooms are well appointed, comfortable and roomy. Breakfast was included in the price and it was abundant and varied. The staff is...

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Thank JoboPigna
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Guest, we're really grateful for your review! We hope to have you as our Guest very soon in the future. Kindest regards, Paola Castiglia Revenue Manager

München
Reviewed 11 November 2016 via mobile

We (4 couples, 8 people) spent few days in Naples and choose the Starhotels Terminus for our stay for 4 nights. We really enjoyed the spacious, clean rooms, the over all very nice hotel, esp. the rich breakfast. The friendly staff supported us by each of our questions and requests. We were very glad also about the location: the airport...

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2Thank farr727
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Guest, we're really grateful for your review! We hope to have you as our Guest very soon in the future. Kindest regards, Paola Castiglia Revenue Manager

Cranston, Rhode Island
Reviewed 8 November 2016

My two daughters and I visited Naples, Italy October 26th through Nov 1 (last week) and stayed at Starhotels Terminus at Piazza Garibaldi. The hotel opens out on the Piazza itself, so no traffic by the front door. There is a train station across the Piazza, a subway station on the Piazza. The proximity to these two stations makes this...

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2Thank BurrillvilleBunkie
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Guest, we're really grateful for your review! We hope to have you as our Guest very soon in the future. Kindest regards, Paola Castiglia Revenue Manager

Fairhaven, Massachusetts
Reviewed 2 November 2016

We stayed at this hotel for our week in Naples and couldn't have been more pleased. The hotel is comfy and clean, the staff are very helpful and they serve a great breakfast. The train and metro are right across the street, and there is also a taxi stand. From this hotel, you can get anywhere in the city very...

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1Thank jackduck
Management response:

Dear Mr Jack, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Paola Castiglia Revenue Manager

Eastbourne, United Kingdom
Reviewed 1 November 2016 via mobile

We arrived early and one of the two rooms booked was available. Our initial impression of the reception/lounge area was very good, and checking in was easy and smooth. We had two rooms on the 4th floor and to be honest they were a bit dated and tired looking. The walls could do with re-painting and the carpet replacing. In...

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Helpful?
Thank Karen M
GeneralManagerSHS, Guest Relations Manager at Starhotels Terminus, responded to this review

Dear Ms Karen, we're really grateful for your review! We hope to have you as our Guest very soon in the future. Kindest regards, Paola Castiglia Revenue Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to Starhotels Terminus in Naples. We're conveniently located in Piazza Garibaldi, close to the historical centre and just beside the railway station - ideal for travelling around and exploring the city's most important cultural sights.Our romantic hotel is styled with harmonious colours and exudes the warmth and hospitality for which Naples has always been famous. Sit and enjoy drinks in the roof garden and soak up the beautiful views encompassing Vesuvius and the Gulf of Naples. During the spring and summer, you can enjoy the sounds of live piano music too.In all there are 173 traditional rooms and suites, a well-equipped fitness room, new Congress Centre with 10 meeting rooms seating, all bathed in natural light. ... more   less 

Additional Information about Starhotels Terminus

Address: Piazza Garibaldi 91, 80124, Naples, Italy
Region: Italy > Campania > Province of Naples > Naples
Price Range: £62 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starhotels Terminus 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
Starhotels Terminus Hotel Naples
Starhotel Terminus Naples
Starhotel Terminus Hotel Naples
Hotel Style:
#31 Luxury Hotel in Naples
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Questions & Answers

Here's what travellers have asked, with answers from Starhotels Terminus staff and other travellers.
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Questions? Get answers from Starhotels Terminus staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In spite of its location in a very noisy area, the rooms and interior of the hotel are quiet and comfortable.”
 of 5 bubbles ScottB685, 31 Dec 2016 | Read review
“noisy, noisy, noisy”
 of 5 bubbles , 21 Dec 2016 | Read review
“Interior rooms very quiet.”
 of 5 bubbles BurrillvilleBunkie, 8 Nov 2016 | Read review
“Exterior rooms have fun balconies, but they will by noisy. Rooms ending in 02 and 04 have Vesuvius views”
 of 5 bubbles SFworldtraveller, 24 Oct 2016 | Read review
“High floor room with balcony is better. Rooms that not facing the Geribaldi square or the train station are less noisy.”
  • View from the window
  • The room
  • Geribaldi square - View from the balcony
 of 5 bubbles abke550, 17 Oct 2016 | Read review
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