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Hotel Art Resort Galleria Umberto

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Traveller (200)
Room & Suite (60)
Dining (7)
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Overview
  • Excellent38%
  • Very good37%
  • Average11%
  • Poor8%
  • Terrible6%
Travellers talk about
“fourth floor”(11 reviews)
“poster bed”(3 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (509)
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57
85
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57
85
21
11
13
Show reviews that mention
All reviewsbeautiful galleriafourth floorposter bedcent cointhe van gogh roomlovely reception areathis small boutique hotelvia toledotourist taxbreakfast choicesdecorated roomsopera houseeach eveningroom facinggood sized roomsthe upper floorsthe main shopping area
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1 - 5 of 187 reviews
Reviewed 19 March 2018

Difficult to rate this hotel as i have to admit it very clean and tidy and the staff until we complained were very good, and we may have just been very unlucky with our room choice, however on reflection maybe the build quality is poor....More

Thank Andrew K
Reviewed 26 February 2018

The rooms are very nice and the staff extremely helpful in helping you get around naples. Was allowed late check out. The location could not be better. Coffee and breakfast was also good. You enter through the one of the gates by pressing the intercom...More

Thank Lorna A
Reviewed 24 February 2018 via mobile

The hotel is very beautiful. The location is good, walking distance from old city and from the port to Capri. The rooms are big and clean. The breakfast is good. Only wifi was a problem. We slept in the last room in the corridor and...More

Thank Tal A
Reviewed 18 February 2018 via mobile

A mixed review for this hotel. It is a little tricky to find and the 10c lift is worth the costs when you have suitcases. The rooms were clean and well laid out with a small balcony. The picture on the ceiling in our room...More

Thank Erica P
Reviewed 1 February 2018

The worst place we stayed in 7 months of travel in 7 countries and a very unique situation or I would not take the time to write this as I really don't take the time to write them(and certainly not bad ones) but rather thank...More

Thank ihvurcr
Response from artresort, Responsabile relazioni con la clientela at Hotel Art Resort Galleria UmbertoResponded 17 March 2018

Dear Mr.Preble, we regret that in your baggage of a great traveller, you can not write down our Hotel among your favorites ... and even more we are sorry for your fake judgments and full of imagination . As concern your opinion of the structure,...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Breakfast included
Room Service
Bar/Lounge
Hotel Amenities
Concierge
Multilingual Staff
Breakfast included
Room Service
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$135 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Business Hotel in Naples
#39 Luxury Hotel in Naples
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$135 - US$401 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Business Hotel in Naples
#39 Luxury Hotel in Naples
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (200)
Room & Suite (60)
Dining (7)
Questions & Answers
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Scarletav
6 June 2016|
AnswerShow all 2 answers
Response from artresort | Property representative |
Dear Guest, we did not understand if you are lookinking for a room of if you already have a reservation and you are askinf for a better room. Please contact us at +39 081 4976281. Best Regards Enzo Liguori
0
Votes
Google Translation
moorejjbb
Hello, we are supposed to land in Napoli on Sunday. We just learned that our 4-night reservation was moved by our original hotel (Principe Napolit'amo) to the Art Resort Galleria Umberto due to a flood. The Art Resort is a 4-star instead of the 3-star hotel we booked--I don't know how this works in Italy--are we expected to pay the cost difference ourselves or do we pay the original rate? In the US if the hotel moves us we don't have to pay anything extra because it was their fault, not ours, that we were moved. How close is the Art Resort to a Metro station? we chose the Principe because it was steps away and we plan to use Metro a lot. the Art Resort website says "close" but what does that mean really? how long a walk? What rooms are best and what rooms should we avoid, if we stay here? Is the in-room wi-fi really bad? We had our original hotel booked for months and did lots of research on price, location and quality to find one that suited our needs. Needless to say I am quite upset to find this out when we leave in 3 days.
22 October 2015|
Answer
Response from artresort | Property representative |
Dearest Guest, good morning from sunny Naples and Art Resort Galleria Umberto. We are delighted to inform You that there'll not be any extra fee for your next stay. Also We kindly inform you that Our Hotel is only 2 minutes... More
1
Vote
Google Translation
JenRusso
24 February 2015|
Answer
Response from Francesco V | Reviewed this property |
Hi. I can't help you sorry because I didn't need one. Ask the hotel personnel, they are always available. Thanks
-1
Votes
Room Tips
"Not room 104"
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"You will need 10 cents for the lift when you arrive,otherwise you might have to carry your bags up 4 storeys..."
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"do not get a galleria facing room"
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"Inner Mall side rooms can be noisy up until midnight."
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