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Costa Hotel

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Costa Hotel
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162 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Manchester, England
Reviewed 5 days ago NEW

Lovely room, mahogany floor, and all the staff couldn't have been more friendly and helpful. The receptionists asked what we planned to do, then printed out tourist info for us, and helped me pay a motorway toll on their computer. Other staff ran a minibus to the next station, as the nearby one was innaccessible due to bridge repairs. Only...

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Helpful?
Thank recumbentmike
Pasqualina C, Responsabile reception at Costa Hotel, responded to this review

Dear guest, We are very glad that you spent some of your time writing about us. We do appreciate that you enjoyed your stay at our Hotel. We always try to offer the best service quality to our lovely guests, that's why we feel so satisfied with your good review. We do hope to have you here again for another...

Reviewed 2 weeks ago via mobile

Found this to be a fantastic hotel. The owners checked me in and they were wonderful and very helpful. Well located. The room is lovely and very well kept and clean. Would definitely come back and recommend it 100%. Giuseppe

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Helpful?
Thank Carolina C
Pasqualina C, Responsabile reception at Costa Hotel, responded to this review

We are very glad that you spent some of your time writing about us. We always try to offer the best service quality to our lovely guests, that's why we feel so satisfied with your excellent review. Our slogan says: "Come as guest, leave as family" and although you were here for just a few days, you are already part...

Tumut, Australia
Reviewed 4 weeks ago

This is a clean hotel with lovely staff and a good restaurant. On arrival we were given dry towels and a coffee by very attentive staff as it had been raining. Suggestions for planning visits to Pompeii, Herculaneum and Vesuvius were excellent and made our stay very enjoyable and memorable. Thank you to the ladies at reception, and the gentlemen...

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Helpful?
Thank DandV16
Pasqualina C, Responsabile reception at Costa Hotel, responded to this review

Dear Guest, We are very happy to learn that you enjoyed your stay here at Costa Hotel. Your words of appreciation make us feel satisfied about our everyday job, always done with passion and decication. Thank you very much from the whole Staff. Kind regards!

Comox, BC
Reviewed 1 November 2016

We have stayed for a week at the Costa Hotel, and are leaving for home today. Our room was comfortable, the continental breakfast in the restaurant perfectly ok. What really stands out was the terrific service provided by Pasqualina and the girls at reception, who all went out of their way to offer advice and make our stay as good...

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Helpful?
Thank dab55
Pasqualina C, Responsabile reception at Costa Hotel, responded to this review

Dear Julie and David , We thank you so much for your words of appreciation! We are glad to have given you such a good memory of your stay here in Pompeii. We hope to see you again in Italy. You will always be welcomed warmly by the whole Staff, trying to offer you the best quality of any service....

London
Reviewed 12 October 2016

I had always wanted to see Italy - all of it. I thought about going to Venice or Rome, but my overriding love of history won out, and I decided that on my first ever trip to Italy I would go and see Vesuvius, Pompeii and Herculaneum. The Hotel Costa was a lucky find. My travel agent said that although...

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Helpful?
Thank Carol C
Pasqualina C, Responsabile reception at Costa Hotel, responded to this review

Dear Carol, Thank you so much for your words of appreciation! We are glad to have given you such a good memory of your stay here in Pompeii. We hope to see you again for another exciting experience in Italy. There are many wonderful places to visit around this area and you will always be welcomed warmly by the whole...

Chelmsford, United Kingdom
Reviewed 10 October 2016

Lovely hotel spotlessly clean very well maintained, wi fi and staff speak English.Exelent breakfast and service. All staff were very helpful nothing is to much trouble. Rooms were very comfortable all towels changed every day, bathroom cleaned and beds made.Supplied us with full information and maps of all tourist attractions. Free shuttle bus to Pompei station every morning. I would...

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Helpful?
Thank davepoppy
Pasqualina C, Responsabile reception at Costa Hotel, responded to this review

Dear guest, We are very glad that you spent some of your time writing about us. We do appreciate that you enjoyed your stay at our Hotel. We always try to offer the best service quality to our lovely guests, that's why we feel so satisfied with your excellent review. We do hope to have you here again for another...

Reviewed 25 September 2016

My sisters and I stayed at this hotel while we toured Pompeii. The rooms were clean and very adequate. The staff was amazing! Very friendly and helpful. We were always greeted with smiles and they were great about answering any questions we had. The breakfast was good and the waiter was great! He made you feel like it was truly...

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Helpful?
Thank Joel S
Pasqualina C, Responsabile reception at Costa Hotel, responded to this review

Dear Joel, Thank you so much for your good feedback. We are glad to have given you such a good memory of your stay here in Pompeii. You will always be welcomed warmly by the whole Staff, trying to offer you the best quality of any service. Our slogan says: "Come as guest, leave as family" and although you were...

Parkersburg, West Virginia
Reviewed 25 September 2016

The hotel was clean and nice. Great view from the balcony and very close to the train stop (Ponte Persica). The reception staff and breakfast staff were very helpful. The only downside was the neighborhood - it wasn't the best. However, we weren't at the hotel much during the day so I didn't mind it.

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Helpful?
Thank hershmank
Pasqualina C, Responsabile reception at Costa Hotel, responded to this review

Dear guest, Thank you very much for spending part of your time writing about us. We are glad that you enjoyed your stay here, as well as our welcome for you. We always try to guarantee the nicest accomodation and services to our dear guests, trying to satisfy them in the best way ever. Unfortunately, we are not responsible for...

Ottawa, Ontario, Canada
Reviewed 10 September 2016 via mobile

The hotel is very cute, the rooms were small but clean, and we were very impressed by the very nice staff who spoke English well. The hotel offers a nice free breakfast and was a very short drive to the Scavi di Pompeii.

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Thank Jessica L
Pasqualina C, Responsabile reception at Costa Hotel, responded to this review

Dear Jessica, Thank you for your positive feedback, particularly with regard to the cleanliness of our rooms. Your kind words mean the world to the whole Staff, who constantly strive to provide our guests with a high quality service. We are looking forward to welcoming you again to the Costa Hotel! Kind regards, the Staff.

Milton Keynes, United Kingdom
Reviewed 5 September 2016

Any tiredness myself and my two daughters may have had was forgotten immediately upon our arrival at this family owned 4 star hotel. It took us just moments to feel like family. The lovely hosts speak good to excellent English and answered questions before they could be asked! The hotel is just minutes from a rail stop that takes you...

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Helpful?
Thank paulG1999FP
Pasqualina C, Responsabile reception at Costa Hotel, responded to this review

Dear Paul, we are very glad that you spent some of your time writing about us. We do appreciate that you enjoyed your stay at our Hotel. We always try to offer the best service quality to our lovely guests, that's why we feel so satisfied with your excellent review. We do hope to have you here again for another...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Multilingual Staff
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room

Additional Information about Costa Hotel

Address: Via Ponte Persica 57, 80045 Pompeii, Italy
Region: Italy > Campania > Province of Naples > Pompeii
Price Range: £59 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Costa Hotel 4*
Number of rooms: 30
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Pompeii
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Questions & Answers

Here's what travellers have asked, with answers from Costa Hotel staff and other travellers.
2 questions
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Questions? Get answers from Costa Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All is very good to excellent. Well done Costa Hotel. You made our holiday memorable”
 of 5 bubbles paulG1999FP, 5 Sep 2016 | Read review
“Rooms facing the Vesuvius have a better view and are quieter”
 of 5 bubbles 377sylvia, 12 Jul 2016 | Read review
“No risk, it is a calm neighborhood.”
 of 5 bubbles lgarutti, 10 Jul 2016 | Read review
“Get a room with a balcony”
 of 5 bubbles JohnandAC, 27 Jun 2016 | Read review
“Rooms at the rear of hotel overlook a road and railway line. If you get a north facing room, there are lovely views towards Mount Vesuvius.”
 of 5 bubbles PhillipM772, 8 Mar 2016 | Read review
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