We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Diana Pompei

Visit hotel website
Traveller (273)
360
Panoramas (14)
Video
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
This recently renovated hotel with modern and glamour refinements is winner of the Italian Hospitality Awards 2007 3-star category.Ideally located for public transport users, walking distance from the ruins and the famous Sanctuary.Geogeous garden with orange trees, lemon hedges and typically Mediterranean plants.On request we can organizes wonderful excursion to: Naples; Sorrento; Amalfi; Positano; and Mount Vesuvius.
Read more
Property amenities
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Babysitting
Concierge
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Safe
Quiet
HOTEL CLASS
Hotel links
Visit hotel website
1,689Reviews
631Photos
22Q+A
100Room tips
Traveller rating
  • 984
  • 571
  • 116
  • 13
  • 5
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
son booked this hotel for our break so pleased with it after a horrid taxi ride from the airport the lady could see were stressed so she gave us a upgrade to our room which was very nice it was comfortable and cosy the bed was really comfortable had good night sleep the rest
Read more
Response from hotel155, Responsabile relazioni con la clientela at Hotel Diana Pompei
Responded 6 days ago
Dear Guest, We wish to express our gratitude for choosing Hotel Diana for your stay and for the time taken to share your feelings about your experience with us. We take our responsibilities very seriously and do our best to ensure your maximum comfort. For us, "Comfort" is not just a word. It’s a commitment, because we know that our guests’ comfort is the key to a great stay and the key to keeping our guests happy. And when you stay with us, we think you’ll notice this commitment. Your comfort means that rooms are lovely, tidy and well-maintained. It means that rooms are quiet so that you can get a great night’s sleep. We are happy to have we completed our mission! We are thankful to read that you appreciated our attentive and dedicated Staff: they are always ready to accommodate any guest’s need and request; moreover, being made of well-trained collaborators which all have a deep knowledge of Pompeii, they are really happy to hear they have been able to help you arranging your stay. I will be sure to pass on your outstanding comments to our team. We are glad you loved our terrace, where our guests can enjoy a drink or relax after a day of sightseeing. While further thanking you for your support, we do hope to welcome you back soon. Don't forget to contact us by email or by phone in order to obtain a special price for your next holiday. We remain at your disposal. Yours sincerely, Sonia Service Manager
Read more
I stayed here based on a recommendation from family friends. I really enjoyed my stay here. It's right by the train station and just down the street from the ruins. I stayed in a single room which had a twin size bed and an attached bathroom. The room was a wee bit of a tight
Read more
Response from hotel155, Responsabile relazioni con la clientela at Hotel Diana Pompei
Responded 4 weeks ago
Dear Guest, thank you very much for spending your preciuos time to express your feeling about your experience at Hotel Diana. We are truly honored to read about your satisfaction throughtout the different outlets and departments: thank you for highlighting our Breakfast Concept in which we truly believe since it is the first meal of the day. To let all our Guests start an amazing day, we serve a great variety of products every day to satisfy every palate and taste. We are delighted to learn how much you appreciated our staff’s work and attitude, always ready to accommodate any guest’s need and request, especially our Front Desk Team, made of well-trained collaborators which all have a deep knowledge of Pompeii and its surroundings. We are happy to hear they have been able to help you in arranging your stay. Thank you for being a perfect ambassador of our values: this is a reason of great motivation for us which reflects our vocation for the service. We look forward to welcome you back to your home away from home, where we will be glad to make you live another unforgettable experience. Don't forget to contact us by email or by phone in order to obtain a special price for your next holiday. We remain at your complete disposal if you need any further assistance. Kindest regards, Sonia Service Manager
Read more
The welcome on reception and our warm room on the second floor made up for the bitter January weather. The continental breakfast was just right with plentiful coffee and pastries. The staff were all very helpful. And the location is so covenient for the station from Naples.
Read more
Response from hotel155, Responsabile relazioni con la clientela at Hotel Diana Pompei
Responded 13 Jan 2019
Dear Guest, Thank you for taking your precious time to review our Hotel Diana expressing your feelings with reference to your recent stay with us. We would like to thank you for underlining our stunning location, being located just in the heart of Pompeii, a few hundred meters away from the Ruins and the Church. We also want to thank you for highlighting our Breakfast Concept in which we truly believe since it is the first meal of the day. To let all our Guests start an amazing day, we serve a great variety of products every day to satisfy every palate and taste. We are just delighted to know that we were able to transmit to you our passion through a professional and attentive service: making you satisfied and taken cared of is our main priority. On behalf of our staff, our warmest gratitude to you, for being the perfect ambassador of our service culture. We hope we will receive you here again soon. Don't forget to contact us by email or by phone in order to obtain a special price for your next holiday. We remain at your complete disposal if you need any further assistance. Kindest regards, Sonia Service Manager
Read more
The good points - friendly, very helpful and welcoming staff; lovely breakfast with excellent coffee; comfortable family room for people with young children - a little trickier with older teenagers fitting into the bunks; close enough to the town, train station and excavations
Read more
Response from hotel155, Responsabile relazioni con la clientela at Hotel Diana Pompei
Responded 13 Jan 2019
Dear Guest, We would like to express our sincere gratitude for taking time to share your experience at our Hotel Diana. We are pleased to know how much you appreciated the location of our building. Indeed, its strategic position allows everyone walk across the most beautiful attractions of Pompeii and reach the pearls of our region easily. I will certaintly share your kind words with our team, who will be encouraged by your positive remarks. We are truly pleased that you appreciated our level of hospitality and service. We are glad you appreciated the breakfast experience, based on exclusive concept focusing on the quality of several products. Since we take the comfort of our guests very seriously, aiming to convert each journey into memorable experience, we do regret very much to realize your discontent as to the shower and the toilet flush and seat. It hurts to know that nothing has been done during your stay; we can intervene only if previously informed. If the issue is raised only after the departure, it is difficult for us to offer an immediate solution (such as the intervention of the maintenance department, in this specific case). We do hope you will not judge us only on these issues, rather you will give us the opportunity to welcome you back again to let you experience a fantastic sojourn at our Hotel Diana. On this purpose, please, do not hesitate to contact us directly to take care of all the necessary arrangements for your future booking, according to your needs and preferences. Our warmest regards, Sonia Service Manager
Read more
This hotel is a classy, vibrant, little gem in Pompei! Easy to find off the main road. Friendly welcome on arrival and very helpful with recommendations of places to eat and see nearby. A 10 minute walk to the ruins of Pompeii with many restaurants, coffee shops etc. The
Read more
Response from hotel155, Responsabile relazioni con la clientela at Hotel Diana Pompei
Responded 7 Jan 2019
Dear Guest, Thank you so much for taking your time to review our Hotel Diana after your stay with us. Our warmest gratitude for underlining the passionate and dedicated service our attentive staff provides to all our guests. We strive every day to make you feel special and satisfied and we are pleased to hear we were able to meet your expectations exceeding your needs. We would like to thank you also for appreciating our great facilities and our stunning location which is excellent cause our guests can walk to anything they need. We are glad you loved our garden: all our guests really love to enjoy a drink among our lemon and orange trees, after a day of walking. We are glad you appreciated our Breakfast Concept in which we truly believe since it is the first meal of the day. To let all our Guests start an amazing day, we serve a great variety of products every day to satisfy every palate and taste. When your travels will bring you to Pompeii in the future, we would love to welcome you back. Don't forget to contact us by email in order to obtain a special price for your next holiday. Our warmest regards, Sonia, Service Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Family and Play Areas
Professional photo exclusively commissioned by TripAdvisorHotel Diana Pompei
Master Bedroom in the Standard Quadruple Room with Accessible Bathroom at the Hotel Diana Pompei
Professional photo exclusively commissioned by TripAdvisorHotel Diana Pompei
Master Bedroom in the Standard Double Room with Patio at the Hotel Diana Pompei
Photo provided by managementHotel Diana Pompei
Номер 206
PreviousNext
12345649
like above email hotel only wished we had known before as had a nightmare taxi driver from the airport and gave a price of 50 euros but when we arrived wanted 87.00 euros had to pay for him to go back to the airport was told trains very over-crowded and pickpockets on them so hotel arranged taxi to the airport lovely driver and well worth the 60 euros
0 votes
Show all answers
Dear Barbara, thank you for your message. Actually, you can go to the swimming pool of our hotel partner Bosco de Medici. If you send me an email, I will give you all the details about it. Kind regards, Francesca
0 votes
Dear Leslie, thank you for the interest shown towards our hotel. As for you request, I have tried to check on the Internet the flights from Manchester to Naples, and I realized that there are only flights with one or two stopovers. How can I help you? Kind regards, Francesca
0 votes
Show all answers
We visited all those places when we stayed at the Hotel Diana. There’s a Train line to use called Cirmcumvesuvius that is easy walking distance to get you to Herculaneum. Pompeii ruins are very easy walking distance too and the hotel can arrange transportation to Mount Vesuvius. I would NOT recommend using the people the approach you the street looking like tour guides. They’re rip offs - beware. There is also a service bus that goes up there but the details are a little sketchy and take some researching. I would highly recommend the Hotel Diana, it was lovely. Pompeii is a lovely place to stay and there are quite a few bars and restaurants literally round the corner but not noisy ones. Have fun, enjoy and if you have any other questions - post them :-)
2 votes
Show all answers
Do you have air conditioning?
Dear Joan, thanks for your message. Yes we have air conditioning.
1 vote
PreviousNext
12345
"Do not stay in the Inn next to hotel."
"we had our room in the annex , because of the heat windows and shutters were closed, but had no noise of traffic"
"Stay in main building!"
"WIFI needs improving - not always reliable"
"Confortable and nice. All you may need is available. "
PreviousNext
12345620
PRICE RANGE
US$48 - US$103 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
diana pompei hoteldiana pompei pompeii
LOCATION
ItalyCampaniaProvince of NaplesPompeii
NUMBER OF ROOMS
22
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing