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Very but very excellent service !
You get what you paid for, a nice pool, a very good breakfast with large choice, very friendly staff.
Everyone is nice there, they talk to you they serve you the best they can, there is a van also...More
Response from HGEdirettore, Front Office at Hotel Giardino d'EuropaResponded 1 week ago
Thank you so much for staying with us. We work hard to make our guests happy and appreciate your feedback. Thank you for your review and the high rating. We hope we will always exceed your expectations. Awaiting for you to come and...More
Our first clue that this was going to be a bad experience was when our bus driver turnd down a road that I wouldn’t dare walk alone on at night! The only thing positive I can say is that the sheets and the bahroom were...More
Response from HGEdirettore, front office at Hotel Giardino d'EuropaResponded 2 weeks ago
Thank you for writing a comment on our property and thank you for pointing out the positive things you have found.
As for the location, it is clearly written on all our web sites that we are in the suburbs of the city...More
The hotel is really good for 3 stars, nice, clean and comfy. The city center, however, is about an hour with public transport. This is not a big problem, if you go in the city and back once a day. The closeness of the motorway...More
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Response from HGEdirettore, Responsabile reception at Hotel Giardino d'EuropaResponded 5 November 2017
we appreciated your good review. Our breakfast is mostly sweet because is a continental buffet, our chef prepare every day cakes and tarts of different tastes and types.
We are sorry if you thought that we are not been careful with you, maybe...More
The hotel is situated in East Rome, near the junction of the GRA and the A24 highway. Despite being between 2 major highways it is a quiet hotel in a cul de sac. Altough a bus stops at the road parrallelling the freeway the hotel...More
Thank Willy B
Response from HGEdirettore, front desk agent at Hotel Giardino d'EuropaResponded 17 April 2017
Dear Willy B.
Many thanks for the nice words spent on us.
We are waiting for you in summertime to enjoy the pool.
This hotel, while not being in a brilliant location for access to Rome city centre, and not having the perfect layout for our needs, had excellent staff who would stop at nothing to meet our needs. They provided us with all they could considering the...More
Thank row n
Response from HGEdirettore, front desk agent at Hotel Giardino d'EuropaResponded 16 April 2017
Thank you for the comment made to us.
As you will notice, we are particularly committed to meet customer requirements and if there is anything else we can improve, we are happy to point you to our attention, so we will know how...More