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Best Western Plus Hotel Universo

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Traveller (1025)
Room & Suite (614)
Videos (2)
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About

#155 of 1,226 hotels in Rome
Location
Cleanliness
Service
Value
Travellers' Choice
Best Western Plus Hotel Universo is a hotel just a few steps from Roma Termini Railway Station. Nearby there are landmarks such as the National Roman Museum, The Patriarchal Basilica of St. Mary Major and the Domus Aurea. The Hotel Universo has 197 rooms characterized by a high level of comfort and quality. The Hotel offers a well-equipped gym and wellness center ( Sauna and Turkish bath). The restaurant Quattro Stagioni offers personalized menus, from international to regional specialties. If not specified in the rate, Breakfast can be purchased at check-in at a cost of €18 per person per night. The Lounge Bar is the place to mingle with colleagues or simply to relax after your working day. The hotel’s strategic location is ideal for planning national and international meetings. The Hotel Universo has a Conference Center composed by 10 modern meeting rooms, equipped with functional devices with a maximum capacity of 700 people.
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Property amenities
Paid private parking nearby
Free wifi in the business centre
Fitness Centre with Gym / Workout Room
Bar / lounge
Highchairs available
Airport transportation
Business Centre with Internet Access
Conference facilities
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Vending machine
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Minibar
Flatscreen TV
Sofa bed
Bath / shower
Interconnected rooms available
Private balcony
Room service
Safe
Electric kettle
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Green
Business
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Price:SPRING TIME PROMOTION save 20%
2,827Reviews89Q+A100Room tips

Reviews
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Colin S wrote a review 10 Apr
4 contributions
Spent a week at this hotel, cannot fault it in anyway. Perfectly situated beside the main train station and metro. Really welcoming hotel either way all the amenities you need. Rooms were excellent nice and modern with great bathroom. Reception and restaurant staff were excellent at all times very helpful. A special mention for the cleaning staff on the 4th floor, always willing to help and greeted us with a smile and a chat. Take time to visit the roof top bar, with great views of Rome. I really can’t fault the hotel in any way. If you want to really enjoy the real Rome, this is the place to stay. Fabulous choice of restaurants on your doorstep and well priced. Thanks for making our stay memorable.
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Date of stay: April 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded today
Dear Colin, thank you very much for your beautiful review. We are happy that we were able to make your stay so memorable. Your satisfaction is what we work for! We look forward to welcoming you back. Kind regards Stefania Pesci Guest Reviews Manager BW Plus Hotel Universo Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mark C wrote a review Aug 2023
Stonington15 contributions4 helpful votes
Hotel's Favourite
This is my go-to when I'm in Rome; easy walking distance from Termini Station, nice neighborhood with cafes and restaurants, excellent service, staff, and amenities! Spatious rooms, fitness center, excellent breakfast buffet, and the staff was very accommodating in helping me with transports. Stop looking and get booking!
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Review collected in partnership with Best Western
Date of stay: August 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded 28 Aug 2023
Dear Mark C, Thank you so much for sharing your wonderful experience with us! We're delighted to hear that our location, amenities, and service have left such a positive impression on you. We truly appreciate your kind words and your recommendation. We can't wait to welcome you back on your next visit to Rome. Sincerely Stefania Pesci Guest Relations BW Plus Hotel Universo Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Deidre F wrote a review 9 Apr
Bellville30 contributions2 helpful votes
Had a great experience. The room was comfortable and spacious. Get the superior room with the balcony, so worth it. Never had breakfast but its available. Reception is a tad slow but very helpful and engaging. Would definitely stay again when in Rome
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Get a balcony.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded today
Dear Deirdre, thank you for your kind review. We are delighted to know that you had a great stay in our property. We look forward to welcoming you back. Kind regards Stefania Pesci Guest Reviews Manager BW Plus Hotel Universo Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laurie G wrote a review Mar 2024
Myrtle Beach, South Carolina41 contributions25 helpful votes
The hotel staff was very helpful with all of our needs.They helped to book tours and found great ideas and prices.The beds and bedding were very comfortable.The breakfast bar was wonderful and very complete.I recommend this hotel.Great restaurants within walking distance.Close to historic sights.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
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Trip type: Travelled as a couple
Room Tip: Book tours with front desk! Book parking ahead with the hotel.The parking garage is not...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded 1 week ago
Dear Laurieg, Thank you for your beautiful review. We are delighted to know that every aspect of our hotel was truly appreciated. We look forward to welcoming you back. Kind regards Stefania Pesci Guest Reviews Manager BW Plus Hotel Universo Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Excursion45099081745 wrote a review Mar 2024
2 contributions
Best location with great service. The rooms were cleaned every day and they were very accommodating. We arrived early and they let us check in. We were close to all of Rome’s attractions, stations and bus routes, everything was within walking distance.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded 1 week ago
Dear Excursion, Thank you for your review. We are delighted that you were satisfied with our service and our location. Your positive feedback is a great reward for us. We look forward to seeing you again. Kind regards Stefania Pesci Guest Reviews Manager BW Plus Hotel Universo Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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newyorker2762 wrote a review Mar 2024
New York City, New York22 contributions5 helpful votes
Great Stay. Thank you for everything. The staff was amazing. Rooms were very clean. Housekeeping was awesome. We were able to check in at 10am. That was a huge help because our flight arrived at 6am. We had a spritz in the bar. Which was great. Can't wait to come back.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded 2 weeks ago
Dear newyorker, Thank you so much for your wonderful review! We're delighted to hear that you had a great stay with us and that our staff exceeded your expectations. We can't wait to welcome you back for another fantastic stay. Sincerely Stefania Pesci Guest Reviews Manager BW Plus Hotel Universo Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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iainmcleod wrote a review Mar 2024
Mid Calder, United Kingdom3677 contributions231 helpful votes
+1
As couples over to explore Rome and take in the rugby we all found this an excellent base. Close to train station for arrival via airport Leonardo express ( 5min walk). Rooms good space comfortable beds shower over bath. Breakfast has the best moist scrambled eggs amongst freshly squeezed oranges , proscecco and everything else you would expect for 16euro. So many places to eat out that didn't try dinner menu but bar open to about 1130ish with very friendly staff. Highly recommend and easy to walk to so many sights within 30min
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded 4 weeks ago
Dear Iainmcleod, Thank you for your review! We're thrilled to hear that you found our hotel very comfortable and that it served as a good base for your exploration of Rome. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Kind regards Stefania Pesci Guest Reviews Manager BW Plus Hotel Universo Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Helen H wrote a review Mar 2024
5 contributions
Great stay, nice clean room with plenty of space. Hotel is in a really good location for the train station as well as many attractions. Staff were very friendly and helpful. Breakfast was very good with an excellent choice of foods and drinks.
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Date of stay: March 2024
Value
Location
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Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded 4 weeks ago
Dear Helen, Thank you for taking the time to share your opinion about your stay with us. We are pleased to hear that you enjoyed your stay and appreciated our central location as well as the feeling of space in your room. We're pleased that you enjoyed the friendly and helpful service from our staff, as well as our delicious breakfast. We look forward to welcoming you back for another wonderful stay soon! Kind regards Stefania Pesci Guest Reviews Manager BW Plus Hotel Universo Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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ccc362 wrote a review Feb 2024
Norwalk, Connecticut, USA180 contributions174 helpful votes
stayed here for the last night in Rome before morning flight. There's nothing that's unique / special about the hotel that makes this a destination hotel (nor it ever tries to be). but I'd note that it was certainly better than my expectation and plenty good for the purpose it served for me. would definitely stay here again if I need to book another transit hotel. Pro: fast checkin/fast checout location was very close to termini The room was unbelievably spacious for its price but I think I got upgraded without anyone telling me they did. bed was very plush and unexpectedly very nice. con: elevator seemed to get crowded at times
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded 28 Feb 2024
Dear Guest, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel to exceed your expectations and serve its purpose well for your last night in Rome. We truly appreciate your positive feedback and would be honored to welcome you back for another stay. Kind regards Stefania Pesci Guest Reviews Manager BW Plus Hotel Universo Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Acts In Focus wrote a review Feb 2024
Iasi, Romania34 contributions32 helpful votes
We stayed at this hotel at the end of November last year and we were pleasantly surprised by the hotel itself, as we had a very good location and a nice, modern room for an affordable rate. The 3 of us shared a 2-level deluxe room and loved the balcony, which we didn't expect. The room was clean and practical, however I wouldn't recommend it for light sleepers as you could be bothered by others going up and down the stairs. However, the noise from outside or other rooms was negligible. We only had breakfast at the hotel and the food quality was high, with lots of options. Even the pastries were first-class, not like the ones that you can usually find at a buffet. The dining area was well-kept like the rest of the hotel. We will most likely return to Rome and Universo and enjoy the hotel once again.
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Date of stay: November 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Stefania Pesci, Direttore generale at Best Western Plus Hotel Universo
Responded 21 Feb 2024
Dear acts_in_focus We thank you for your review. We're delighted to hear that you enjoyed your stay with us and that your memories of your trip have stayed with you. We would love the chance to welcome you back again. Kind regards Stefania Pesci Guest Reviews Manager BW Plus Hotel Universo Roscioli Hotels Group - Roma
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£163 - £289 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western universo, best western rome, rome best western, hotel universo rome
LOCATION
ItalyLazioRomeCastro Pretorio / Termini / Centro / Esquilino
NUMBER OF ROOMS
197
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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BEST WESTERN PLUS HOTEL UNIVERSO - Updated 2024 (Rome, Italy)

Frequently Asked Questions about Best Western Plus Hotel Universo
Which popular attractions are close to Best Western Plus Hotel Universo?
Nearby attractions include Basilica di Santa Maria Maggiore (0.2 miles), Basilica di Santa Prassede (0.3 miles), and Museo Nazionale Romano - Palazzo Massimo alle Terme (0.1 miles).
What are some of the property amenities at Best Western Plus Hotel Universo?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and a fitness centre.
Which room amenities are available at Best Western Plus Hotel Universo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Best Western Plus Hotel Universo?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Hotel Universo?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Best Western Plus Hotel Universo?
Conveniently located restaurants include La Fata Ignorante - Rooftop Restaurant & Bar, Ambrosia Rooftop Restaurant & Bar, and Quel Che C'è Laboratorio di Cucina.
Are there opportunities to exercise at Best Western Plus Hotel Universo?
Yes, guests have access to a fitness centre and a sauna during their stay.
Does Best Western Plus Hotel Universo have airport transportation?
Yes, Best Western Plus Hotel Universo offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Best Western Plus Hotel Universo located near the city centre?
Yes, it is 0.5 miles away from the centre of Rome.
Are any cleaning services offered at Best Western Plus Hotel Universo?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Hotel Universo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.