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BEST WESTERN Hotel Mondial

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BEST WESTERN Hotel Mondial
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1,137 Reviews from our TripAdvisor Community

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Showing 542: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago via mobile

The receptionist is extremely rude and arrogant. They are treating us as if we are staying in refugee camps for free! Their language and attitude is something I have never seen in my life! Furthermore, they are charging us 30€ per night to park the car and I must keep the key with them, but on the other side, they... More 

Helpful?
Thank Waleed S
HotelMondialRome, Responsabile relazioni con la clientela at BEST WESTERN Hotel Mondial, responded to this review

Dear Waleed S We will simply describe your comments about our hotel as 'inaccurate' and completely out of step with the opinion of nearly all of our guests over past years. With regards to the pre-authorisation we request on arrival, rest assured we ask each and every guest for one of these to cover any extras that are taken from... More 

Huntington Beach, United States
Level Contributor
98 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 October 2016

Couldn't be a better location and area to be in. Practically at termini station and next to the opera house. The staff is friendly but don't let them talk you into buying the blue city Roma hop on hop off bus. They only have 4 buses. The red sightseeing Rome bus has 14 buses and covers on some of their... More 

Helpful?
Thank Sharlene V
HotelMondialRome, Responsabile relazioni con la clientela at BEST WESTERN Hotel Mondial, responded to this review

Dear Sharlene V Thank you so much for your kind words. The hotel does have a wonderful location in the very centre of Rome. We appreciate the tip regarding the Blue and Red sightseeing buses. Some guests prefer the blue bus tour and other the red bus itinerary. It becomes very difficult for us to know which to suggest. However... More 

Toronto, Canada
Level Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 October 2016

This hotel is in an area popular with tourists. It a gracious, old-style hotel with high ceilings and Los of bric a brac. If you ask for a room at the back, it will be very quiet. The rooms are spotless and well-maintained. Breakfast is very dull for a Best Western. Absolutely the same very day! The office staff is... More 

Helpful?
Thank Barbara P
HotelMondialRome, Responsabile relazioni con la clientela at BEST WESTERN Hotel Mondial, responded to this review

Dear Barbara P We are extremely honored to hear that you had a lovely stay with us and you appreciated the room décor and our services. Thank you also for mentioning the staff who always work hard to ensure our guests have everything they need. I am pleased you enjoyed your stay and found our location to be convenient for... More 

Billericay, United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 13 October 2016

This hotel was selected because of its location and its rating. The rooms looked good on paper but the one we were given for our two night stay (105) was clean but dark. Even with the shutters open, light was at a premium and there was little to recommend it. With the windows open, the traffic noise was audible as... More 

Helpful?
Thank Foss1948
HotelMondialRome, Responsabile relazioni con la clientela at BEST WESTERN Hotel Mondial, responded to this review

Dear Foss1948 Thank you for commenting on your recent stay at the Hotel Mondial. We are happy to see that you liked our hotel’s central location as well as the level of service our team provided during your time at our hotel.. Due to our location, we are surrounded by buildings. Tea and coffee making facilities as available on request... More 

Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 October 2016

Hotel Mondial is a typical large 4 star hotel in Rome, very close to the Termini. My double room was the best I've stayed I've slept in, in Rome, very comfortable and clean. The staff are very helpful and friendly. Relatively late checkout time too. This hotel offers excellent value for money, much cheaper than some budget two or three... More 

Helpful?
Thank ChiantTraveller
HotelMondialRome, Responsabile relazioni con la clientela at BEST WESTERN Hotel Mondial, responded to this review

Dear ChiantTraveller, Thank you for taking time to leave your review here on Tripadvisor. We are very happy to know that you had a lovely time here at the Mondial and in particular you had the best double room in Rome. We agree that it is important to sleep and rest our body properly even on vacation. Thank you so... More 

New York City, New York
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 September 2016 via mobile

I was in Rome for one night on Sept 3rd and chose this hotel because of it's close proximity to Termini station. The staff was helpful and the rooms were nice and clean. The wifi was free, there's a bus stop a min walk from the hotel and there were plenty of restaurants and little shops in the area. I... More 

Helpful?
Thank Sare A
HotelMondialRome, Responsabile relazioni con la clientela at BEST WESTERN Hotel Mondial, responded to this review

Dear Sare A, glad to hear that our hotel Mondial has made great your one day visit in Rome!! This is what we work for: to make relaxing and pleasant clients' breaks. Hope to see you soon in our property as our most appreciated client. Best Regards Marella More 

Cambridge, United Kingdom
1 review
Reviewed 19 September 2016

The hotel is very central. 5 minutes of walk from the Opera House and 20 from Termini. The room was clean, more spacious than we were expecting. Fairly quiet, free wi-fi, safe and fridge in the room. Bathroom did not have a bath tub, there was a hair dryer though.

Helpful?
Thank mvonrothbart
HotelMondialRome, Responsabile relazioni con la clientela at BEST WESTERN Hotel Mondial, responded to this review

Dear mvonrothbart, thank you very much for your comment! It's good to hear that we have exceeded your expectations! This means we have made a great job! We hope to see you again at the Mondial! Best Regards Marella More 

Maryland, United States
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 September 2016

Hotel was incredible. Room was clean and comfortable. Great location, was able to walk to a lot of the attractions we wished to see. Breakfast had a large variety of food, all delicious! Will return, if able, in the future.

Review collected in partnership with Best Western

Helpful?
1 Thank Barbara D
HotelMondialRome, Responsabile relazioni con la clientela at BEST WESTERN Hotel Mondial, responded to this review

Gentile Barbara D., thank you so much for your so kind words! In few lines you have written the most important aspects of our Hotel Mondial: good location close to all attractions, good clean rooms and good breakfast with a large variety of foods. So your next time in Rome don't look further to find an accomodation and stop at... More 

Vienna, Austria
Level Contributor
5 reviews
Reviewed 14 September 2016

Hotel Mondial is a good hotel to use when visiting Rome. It has a very good location with easy walking to many sites and the main train station. Room size is good, price a bit high, but it is Rome. I spent 5 nights there in 2 different rooms. I like a firm mattress, but their beds are extremely hard... More 

Helpful?
Thank BusinessTraveler079
HotelMondialRome, Responsabile relazioni con la clientela at BEST WESTERN Hotel Mondial, responded to this review

Dear BusinessTraveler079, thank you very much for having posted your comment on Tripadvisor after your stay with us! We are very happy that you have appreciated our hotel and our service. Our staff hope to see you again very soon! Best Regards Marella More 

Coconut Creek, Florida
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 September 2016

We got to this hotel and checked in. The hotel was nice but the staff was not. They took us up to our room and we noticed it was very warm. We turn on the air conditioner, it wasn't working. We called downstairs and they sent a repair man. He came and told us all of the air conditioners in... More 

Helpful?
3 Thank Teresa B
HotelMondialRome, Responsabile relazioni con la clientela at BEST WESTERN Hotel Mondial, responded to this review

Dear Mrs Teresa B As per our records you stayed here in October 2015. We find it strange that this review has only been sent in September 2016, practically a year later??? Kind regards Franco More 

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Staying in Esquilino

Neighbourhood Profile
Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighbourhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighbourhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic centre. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Contemporary Hotel in traditional 5-story building situated in historic & commercial area of Rome, opposite Opera House. ... more   less 

Additional Information about BEST WESTERN Hotel Mondial

Address: Via Torino 127, 00184 Rome, Italy
Region: Italy > Lazio > Rome > Esquilino , Castro Pretorio
Price Range: £70 - £172 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN Hotel Mondial 4*
Number of rooms: 84
Reservation Options:
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Also Known As:
Best Western Mondial
Best Western Rome
Rome Best Western
Hotel Style:
#180 Luxury Hotel in Rome
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Mondial staff and other travellers.
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Questions? Get answers from BEST WESTERN Hotel Mondial staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the main street and no real problem with noise.”
 of 5 bubbles SharleneV_13, 20 Oct 2016 | Read review
“Room at the back for quiet”
 of 5 bubbles 170barbarap, 18 Oct 2016 | Read review
“Rooms at the front of the hotel, overlooking the street, are dark and noisy...”
 of 5 bubbles Foss1948, 13 Oct 2016 | Read review
“Ask for more pillows.”
 of 5 bubbles BusinessTraveler079, 14 Sep 2016 | Read review
“Higher floors are quieter”
 of 5 bubbles evita63, 28 Aug 2016 | Read review
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