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Urben Suites Apartment Design

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Traveller (93)
Room & Suite (56)
Dining (2)

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About

#139 of 405 small hotels in Rome
Location
Cleanliness
Service
Value
Urben was built in the late 19th century and it has been meticulously restored in 2011. For this reason no two rooms are alike. Every room has in-room bath. This is a hi-tech boutique hotel with a late 19th century fashion. Domotic access and climate services, internet wifi, a roof garden, breakfast...
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Property amenities
Free High Speed Internet (WiFi)
Wifi
Airport transportation
Shuttle bus service
Baggage storage
Non-smoking hotel
Express check-in / check-out
Laundry service
Sun terrace
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Smoking rooms available
Good to know
HOTEL STYLE
Quiet
Languages Spoken
English, French, Danish, German and 3 more
175Reviews5Q+A17Room tips

Reviews
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Jess T wrote a review Jun 2023
69 contributions60 helpful votes
There are pros and cons to staying at this property. Pros: The property is located in a very safe convenient location. About a mile walk to all major attractions in the center of Rome. The staff is very very kind. Responded pretty quickly via WhatsApp. They coordinated our transportation to and from the airport to property seamlessly. It is spacious and provided enough room for 3 adults. Staff held our luggage until we departed at 5:30 in the evening, since check out is 10:00 am. Which is pretty early, would be nice to have a later check out time. But didn’t expect it since we knew ahead of time it was 10:00 am. Cons: There is no air conditioning. I was under the impression there was AC, but the staff provided two extra fans for our room. But still very hot and muggy in the room during June. The ceiling fan, does not work on high. There are 5 levels, once you go up to level 3 it’s makes an awful noise that sounds like something scratchy across the floor. It’s terribly obnoxious. We didn’t find out till day 3 the noise was coming from the fan. When we arrived we didn’t know about online checkin and when we arrived we weren’t sure how to go inside since the doors were locked. However the manager of property called me promptly and opened the door remotely, and allowed us to wait inside until he arrived or check in, and he was very helpful and kind. Overall the lack of AC would be the only deterrent for me not to rebook. If this was fixed would def come back.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Diana wrote a review Oct 2022
Lakeland, Florida1 contribution1 helpful vote
+1
Let me start by saying that I’m fully aware that this place is not a 5 stars hotel but also NOT a $20 hostel. No AIR CONDITIONING!!!!! was my first complaint and I was asked to open the window (first floor on a end back street ) and make good use of the fan in the room. Super hot nights very poorly. Then they explained that ac is not mentioned at the site! Right away you see the wear on furniture that shouldn’t be use in any room! Super dirty walls all around! Noticed a blinking light on the fan looked like a cámara that someone else tried to covered with tape ( possibly the people before me) The cleaning lady super friendly The person in charge polite and answered all my complaints but at the end nothing was resolved. Won’t be staying at this place again. I never do any reviews but what I experienced in this place people should be aware and know what kind of place are you booking and know the basics like no AC and dirty place
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Date of stay: October 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Joe C wrote a review Aug 2022
2 contributions2 helpful votes
What a shame. Looks like this place used to be a great place to stay. We arrived at 2:00pm (check in time), however we waited 20 minutes ringing a door bell, knocking on reception & calling the number provided on reception door with no response. At 2:20pm a cleaner showed ip & asked is if we were staying to which i replied yes & was given entry into a room, 10 minutes later the ‘receptionist’ showed up, alerted us that the air con is broke and we can either stay with 20% discount or leave. We could not leave as we had to be at the colosseum for 3:30pm for a reservation which we would not make if we needed to find a new hotel etc. We agreed to stay for the night (our worst decision this holiday) and would leave in the morning to find a new hotel. Come 3AM myself & my partner have had no rest, it is cool outside but the room is built like an oven. We decide to book another hotel & will check out at 10:00am. We leave at 10:00am and message a provided whatsapp number to which the person on the other end is extremely rude & denies that they will give us a refund for the remaining nights of our stay, constantly ignoring messages until prompted for replies. They will attempt to reply to this review and claim ‘we tried to contact you before arrival’ etc. It is all lies trying to protect a reputation which it seems like they used to have. I urge you not to stay here, it ruined our holiday.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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lindseyfords wrote a review Aug 2022
London, United Kingdom4 contributions1 helpful vote
I was due to arrive out of reception hours, therefore they said they were going to provide me with virtual access. When I arrived at midnight the instructions didn’t allow me to access the building, when another guest opened the building door, there were no instructions to which room or how to open the room door. In a desperate attempt to open the door we took the keys that were left on the reception desk. One of those keys opened a door that wasn’t ours and we woke a poor lady who was sleeping. This then caused us concern as to the safety of the places and ourselves. We tried the emergency number on the door, we emailed and called every number available. We asked the other guests to read the instructions we had been given in case we were missing something but we were unable to gain access. So at 2a.m. We started looking for another hotel and managed to find one at double the cost. We paid so we could sleep that night. The following day we returned at 11 a.m. but still no one there and no response to my emails and texts. We then had to find another hotel for that night. All in all not a great start to our holiday.
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Date of stay: August 2022Trip type: Travelled with friends
Room Tip: Under no circumstances stay at this accommodation
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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FireflyJH wrote a review Sept 2020
Newcastle upon Tyne, United Kingdom121 contributions103 helpful votes
Great value for money. Excellent communication with staff. The girl who greeted me was fantastic! So helpful & bubbly. The room was pristine! So so clean! It was also huge - really spacious, which is unusual in a city centre. The A/C was really powerful, thankfully! Lots of towels and toiletries provided. Excellent Wifi. TV with Amazon fire stick meant I could watch Netflix! I had a shared kitchen area which was fantastic. Termini station less than 15 minutes walk away. All other attractions easily reached by walking. Only negatives - Property advertised a terrace - which was one of the reasons I booked it - I wanted to sit outside next to my apartment. It wasn't until arrival I was informed this was closed because of COVID. I should have been informed of this prior to arrival. Little improvements - no full length mirror and not much hanging/shelf space. I would definitely stay here again.
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Date of stay: September 2020
Cleanliness
Service
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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tfuenza wrote a review Jan 2018
Barcelona, Spain51 contributions60 helpful votes
The location was amazing, close to the train station (walking distance 10 minutes) and also walking distance to all the main monuments (except Vatican City). There is also a metro station (5 min walk) and a supermarket (3 min walk). We stayed here twice during the same trip. The first stay was good, Gael received us on time and gave us a map with a lot of tips. The bed was very comfortable, however, the bathroom flooded everytime we took a shower because it didnt drain very well and the shower only had a small piece of glass that separated it from the rest of the bathroom. We also had some problems with the hot water, so the showers turned out to be cold. This was later fixed in our second stay. The second stay we had some miscommunication problems and had to wait for almost an hour to have our luggage stored (this is because they dont have a full time concierge). The rest was ok, no other problems. The bathroom was the worse part of the stay, but overall it was a great price-quality place to stay in Rome. There was also some noise from the people that entered to the building to go into their rooms but we got a good rest after long, busy days.
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Date of stay: October 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nicola C wrote a review May 2017
London, United Kingdom161 contributions63 helpful votes
We stayed here for two nights when we arrived in Rome. It is in a great location close to the train station as well as the area of Monti and the Colosseum with lots of great places to eat and drink. Gael, the host, was available when we arrived around 2pm and provided a map with a lot of tips and suggestions including how to skip the queues etc. We had the nicest coffee we experienced in Italy in our room and we had a lovely balcony to enjoy it on as well. The room had good amenities and even had a sophisticated door locking and temperature control system. The wifi here was terrible and occasionally the area can be noisy but I would say these were the only downsides.
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Date of stay: April 2017
Value
Rooms
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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M M wrote a review Mar 2017
Bruxelles5 contributions2 helpful votes
A pleasant stay in the heart of the city, plenty of dining options and a rare light design experience in Rome. Gael has been a very pleasant host with informative exchanges and good availability to fix all issues.
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Date of stay: March 2017Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Rosita S wrote a review Mar 2017
5 contributions3 helpful votes
Nice location, main tourist attractions are in walking distance. The facilities provided were complete. And excellent service! The host was really helpful with everything. We had a great stay here & definitely recommended!
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Date of stay: February 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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George V wrote a review Jun 2016
Edinburgh, United Kingdom11 contributions21 helpful votes
I strongly recommend you find somewhere else to stay. Very modern room. The bed was okay but not decorated. The shower does not drain so water floods everywhere. The building is only occasionally staffed, which would normally be fine, except that you need the staff in order to check in and out. I was accused of theft and asked to pay an additional €80 for two "wardrobes" that they claim were taken - of course I responded to say that I took nothing but was very offended by the emails. I would strongly recommend you find somewhere else to stay.
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Date of stay: June 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Gael d, Direttore at Urben Suites Apartment Design
Responded 17 Nov 2017
Dear George, I am very sorry that you feel offended when I asked you if you had taken the bathrobe because we could not find it. But not a moment I accused you to have stolen it. Meantime, we worked hard and repainted the room, revamped the bathroom, mattrasses, bed linnen and many other things. I only wish you the best because it was nice meeting you and I now it is most of all related to communication issue. Best, Gael
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£80 - £185 (Based on Average Rates for a Standard Room)
LOCATION
ItalyLazioRomeCastro Pretorio / Centro / Esquilino
NUMBER OF ROOMS
5
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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URBEN SUITES APARTMENT DESIGN - Updated 2024 Prices (Rome, Italy)

Frequently Asked Questions about Urben Suites Apartment Design
Which popular attractions are close to Urben Suites Apartment Design?
Nearby attractions include RomeOperaConcerts (0.1 miles), Santa Maria della Vittoria (0.2 miles), and Museo Nazionale Romano - Palazzo Massimo alle Terme (0.3 miles).
What are some of the property amenities at Urben Suites Apartment Design?
Some of the more popular amenities offered include free wifi, airport transportation, and laundry service.
Which room amenities are available at Urben Suites Apartment Design?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What are some restaurants close to Urben Suites Apartment Design?
Conveniently located restaurants include La Fata Ignorante - Rooftop Restaurant & Bar, Ambrosia Rooftop Restaurant & Bar, and Quel Che C'è Laboratorio di Cucina.
Does Urben Suites Apartment Design have airport transportation?
Yes, Urben Suites Apartment Design offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Urben Suites Apartment Design located near the city centre?
Yes, it is 0.6 miles away from the centre of Rome.
Which languages are spoken by the staff at Urben Suites Apartment Design?
The staff speaks multiple languages, including English, French, German, Italian, Swedish, Danish, and Norwegian.
Are there any historical sites close to Urben Suites Apartment Design?
Many travellers enjoy visiting Basilica di Santa Maria Maggiore (0.4 miles), St. Peter's Basilica (2.0 miles), and Colosseum (0.8 miles).
Is Urben Suites Apartment Design accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.