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Mercure Bologna Centro

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Mercure Bologna Centro
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1,878 Reviews from our TripAdvisor Community

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Showing 591: English reviews
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Lisbon
Reviewed yesterday NEW

This hotel is right in front of the train station. It's also near the city walls and city centre is perfectly walkable. Staff was kind and quick. Breakfast is over priced. The rooms have uncomfortable beds and specially pillows. Bath tub/shower is very small. Overall bedrooms need renovation.

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Helpful?
Thank ValterNF
Norwich, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 5 weeks ago via mobile

I can really recommend this hotel. Staff,without exception, helpful and very friendly. Young lady on reception in afternoon was lovely and told us about various restaurants and museums to visit. She phoned restaurants for us and booked tables. We will certainly return to this hotel

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Helpful?
Thank Lesley A
About Hotel's Favourite Review
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of us, as we strive to continuously improve the quality of our services. Thank you again...

Mumbai (Bombay), India
Reviewed 1 week ago

The only reason I chose this place to stay was its proximity to the main train station and after staying for two days I regret my decision. The hotel room look and feel resembles (furnitures and fixtures) 1980's. The fridge has used water bottles which were never replaced before alloting the room to us nor changed during our stay there...

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Helpful?
1Thank Suresh M
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, thank you very much for the time spent to give us your feedback after your stay in our hotel. We regret the standards of service fell short of your expectations and we ask you to accept our most sincere apologies. We are aware that our hotel is a little old fashioned and need refurbishment and updated equipment. We...

Castellon de la Plana, Spain
Reviewed 1 week ago

Old hotel, but very near to the city center. Must be reformed, as 4 stars hotels should provide better service qualities. However the personnel were very polite and I will come back again. This hotel should be recommended.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Leonid N
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, thank you for sharing your experience at the Mercure Bologna Centro. Your feedback will help us to improve the quality of our services. We hope to welcome you soon again on your next visit in town. Best regards, Cinzia Zanni - General Manager

vancouver
Reviewed 2 weeks ago

Worst Mrecure ever stayed. Except for the helpful and friendly service on arrival and departure, the room is appalling - dated and dirty! The bathroom especially with toilet that does not flush properly, moldy and full of build up in the shower where such unsightly sight is unavoidable when sat on the toilet seat. And to top off, the linen...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank 48hal
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, We regret to hear that did not have a pleasant stay in our hotel and and we ask you to accept our most sincere apologies for any inconvenience you suffered. I assure you that what you reported is not representative of our standard. Please rest assured that we are taking the appropriate measures to address the problem and...

Sussex
Reviewed 2 weeks ago

he hotel mis located directly opposite Train Station and Airport Bus Stop, approx 15 minutes walk to historic centre. The reception staff were fantastic, nothing was too much trouble - restaurant bookings, walking and bus routes - well done. The rooms were basic and matresses could have been better. The bathrooms in need of an update but cleanliness could not...

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Helpful?
Thank BusybeeSussex
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of us, as we strive to continuously improve the quality of our services. Thank you again...

Tipperary, Ireland
Reviewed 2 weeks ago

Stay at Mercure Bologna Centro was very good. Booked a privilege room which included Nespresso coffee machine, very nice! Room spacious, bathroom a little on the small size but had everything we needed. Lovely hairdryer! Across the road from Bologna Centrale train station which suited us. Approx 15 minute walk to town. Lots of nice shops all the way.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Mary H
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Your feedback will help us to improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cinzia Zanni -...

Bournemouth, United Kingdom
Reviewed 3 weeks ago

Clean tidy room, well heated, good continental breakfast, great location and staff that went the extra mile. Perfect for a city break or base to explore the region as is right next to railway station. Would definately return

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Helpful?
Thank jerseytony
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of us, as we strive to continuously improve the quality of our services. Thank you again...

Istanbul, Turkey
Reviewed 4 weeks ago

I chose this hotel as it is just across the main train station and the airport bus stop. Also it seemed to have a good benefit/price ratio. First of all the staff was very helpful and professional. They kindly provided me a room with balcony as I asked. The room was spacious and at the back side - there was...

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Helpful?
1Thank nihal293974
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with the team. I am sure that this feedback will serve as an encouragement to all of us, as we strive to continuously improve the quality of our services. Thank you again...

Strasbourg, France
Reviewed 6 January 2017 via mobile

The location is really great but the rooms are really small. The garden part needs some renovation. Ok value for money but don't order food from room service!! It tastes like frozen food and they took like 12 hours to pick up the dirty dishes. Not great but if you really need to be close to the Bologna Centrale, I'd...

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Helpful?
Thank brendarois
Cinzia Z, Manager at Mercure Bologna Centro, responded to this review

Dear Guest, We are sorry to hear that did not have a pleasant stay in our hotel and we apologize for any inconvenience you suffered. I assure you that what you reported is not representative of our standard. Thank you for your comments and suggestions which help us to improve our service. Hoping to regain soon your confidence, please accept...

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Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Mercure Bologna Centro boasts a strategic location opposite the train station, just 1.9 Miles (3 km) from the exhibition center and at the gateway to the historic center, making it ideal for both business and leisure travelers. The hotel has 244 rooms with all the modern comforts, 5 naturally-lit modular meeting rooms and a private park spanning 53,820 sq. Ft. (5000 M²). Free WIFI throughout the hotel. Private car park with direct access to the hotel. Small sized pets allowded with daily supplement. ... more   less 

Additional Information about Mercure Bologna Centro

Address: Viale Pietro Pietramellara 59, 40121 Bologna, Italy
Region: Italy > Emilia-Romagna > Province of Bologna > Bologna
Price Range: £57 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Bologna Centro 4*
Number of rooms: 244
Reservation Options:
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Also Known As:
Mercure Bologna Centro Hotel Bologna
Accor Bologna Centro
Hotel Style:
#31 Luxury Hotel in Bologna
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Bologna Centro staff and other travellers.
12 questions
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Dublin
Dublin
3 months ago
Boston, Massachusetts
Cardiff, United Kingdom
1 month ago

See all questions (12)

Questions? Get answers from Mercure Bologna Centro staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They have smoking rooms in specific floors and rooms with balcony. Nice for smokers.”
 of 5 bubbles nihal293974, 24 Jan 2017 | Read review
“Choose a room at the back if possible for peace and quiet.”
 of 5 bubbles Ilkleygal, 25 Nov 2016 | Read review
“Rooms on the backside are probably the best, as they overlook a tree-filled courtyard.”
 of 5 bubbles , 23 Nov 2016 | Read review
“Ask for a room overlooking the garden”
 of 5 bubbles Malbear, 17 Nov 2016 | Read review
“As high as possible, avoid rooms facing train station”
 of 5 bubbles Tom4Asz, 2 Nov 2016 | Read review
5 of 5