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4.0
#23 of 95 hotels in Genoa
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Il Mercure Genova San Biagio, ubicato a Genova Bolzaneto, è una struttura moderna che unisce al comfort internazionale un'atmosfera accogliente, in un ambiente tranquillo e immerso nel verde. L'albergo mette a disposizione dei propri ospiti 120 camere, spaziose e arredate in stile moderno ed elegante, di cui 6 attrezzate per ospitare persone disabili. Il ristorante "Al Serro", aperto anche al pubblico, può contenere fino a 250 persone e propone sia la cucina genovese sia quella internazionale. Il bar "La Terrazza" offre ai clienti la possibilità di concedersi una piacevole pausa, regalarsi un aperitivo o un dopo cena all'insegna del gusto e del relax. Il centro Congressi dell’Hotel dispone di 3 sale meeting, collegate tra loro e dotate di tutte le attrezzature tecnologiche necessarie, con capienza fino a 300 persone. La sala fitness offre attrezzature Technogym, tapis roulant, diversi tipi di Cyclette ed apparecchi per addominali e body building. L’Hotel è strategicamente situato vicino alle principali attrattive della città e permette di raggiungere in breve tempo il centro Storico, l’Acquario, l’Aeroporto, la stazione ferroviaria, l’uscita dell’autostrada A7 e i maggiori centri commerciali.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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We stayed overnight on out trip from Croatia to France. We chose the hotel as it was easy to access, not far from the autostrada and there was plenty of parking available. The room was a little tired but everything was very clean and worked properly. The restaurant for both evening meal and breakfast was excellent and the staff could not have been more friendly and helpful. Worthy of note is that the evening meal was brought to us on a trolley and the sea bass that was ordered came whole and the waitress skinned and filleted it while we watched before serving it.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
After arriving by ferry from Genoa we stayed overnight here before onward journey to France. We've stayed before and were pleased to find that the hotel is as nice as before. Good free parking, very friendly staff and comfortable room.
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Review collected in partnership with Accorhotels.com
Date of stay: July 2020
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great place to stay when you have to catch a ferry or come in late, conveniently located with a parking lot. Nice restaurant, very friendly staff. Room was good, we‘ll be back for our next trip to Bastia or Olbia, thanks for your hospitality!!
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Date of stay: August 2021Trip type: Travelled as a couple
Room Tip:Big parking lot is good advantage
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We need to give this feedback to the Hotel. When we were checking in the receptionist told us that it would be preferred if we would like to have dinner a little late. They were expecting a Group so come at 21-2130. We came down at that time at the restaurant. First he asked if we had reservations - there were only 4 people in the room. He was not very plesant when taking our order, and while we were eating they started to turn off the lights!! He was really annoyd for coming late to dinner cos’ he had breakfast at 6 o’clock. As much as I feel sorry for his work shifts, I do not appreciate to eat dinner in the dark or feel the total lack of conmunication between the front desk and restaurant. It was very unplesant.
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Date of stay: August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ROSANNA TARASCO, General Manager at Mercure Genova San Biagio
Responded 27 Aug 2020
Good morning, we are very sorry for what happened. We will discuss with the staff and make sure this doesn't happen again. Our goal is to improve every day. We look forward to your next stay!
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When booking this hotel we reserved it online through booking.com. When arriving at the hotel they asked to pay the amount. The receptionist said we couldn’t pay on booking.com and had to pay either cash or card directly to the hotel. After the questioned as to why this was, the receptionist then got another male staff involved who explained to us that the reason we can’t pay through booking.com is because the payment takes up to 3/4days until it reaches the hotel? Which was not our problem and the hotel shouldn’t be advertised on websites like booking.com if you are not happy with them taking their percentage and also having to wait a few days for the money. We eventually paid through booking.com after attempting to pay by card on their machine and noticed that they wanted to charge twice the amount through the card machine than the price stated on booking.com. We asked about how secure the car park was as had seen in a previous review someone ask about the cameras in the car park and the hotel stated that there were 15 cameras watching the car park. This was not the case. There was three cameras that we see and not one of them worked as at night time they did not show infra red ( they were infra red cameras). When walking to our room we noticed that the room we booked was supposed to be watched by the cameras. There was one camera in the corridor near our room and again this camera did not work and was also faced into the wall. We had a look at the other cameras along other corridors and they were was turned into the walls? Not sure why this was but didn’t give a great impression. The breakfast in the morning wasn’t too bad. This was a buffet. When leaving in the morning my partner went to give back to card for entering the room. He handed this to the receptionist who told him that we hadn’t paid and we needed to pay. My partner told the receptionist that we paid on arrival the day before. The receptionist kept insisting it wasn’t paid. My partner asked for a receipt to be printed and the receptionist then managed to find it and tell him that we had already paid 🙄 Overall just felt as if we were getting mugged off a lot of the time.
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Date of stay: May 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
we were denyed a breakfeast we already paid, just because we arrived 3mn after 10h00. The receptionnist tried to negotiate, unsuccessfully with the restaurant employees. What difference does it make for them to see 2 people arrive @10h03. It made a difference for us, an awful experience in ACcor groupe hotels. We'll never stop there anymore.
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Date of stay: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Rosanna Tarasco, General Manager at Mercure Genova San Biagio
Responded 24 Aug 2021
Dear Guest, we are sorry to hear about your problem. We apologize for the inconvenience and thank you for taking the time to write to us. We are very concerned with providing quality services to our customers, to improve them your feedback is very valuable to us. The hotel management was immediately informed of your comments. He sensitized his entire team to prevent the situation from happening again. We stay at your disposal for any clarification. Regards Francesco
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We just stayed here for 1 night. Like a stop over before we proceed for our next roadtrip in cinque terre. The room is nice and cleaned. But what made me supriced is a breakfast. It was so good my pancake and brioche are fresh. Good coffee too. U cant touch the things by the story of covid. But there is a lady will take your choices. For sure we stay here again in the future.
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Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had an excellent time here. Loved the location & the beds are so comfy! Excellent breakfast and super clean hotel! The staff was also so awesome ! We can’t to stay here again. Also great value! Huge room!
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Review collected in partnership with Accorhotels.com
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very nice hotel. Rooms are spacious and clean. A bit old but in good condition. Excellent XXL anatomical bed. Very friendly staff. Breakfast is very good, well served and staff well trained and friendly too. Parking is near the hotel and with many places. Overall an excellent choice to stay in suburban Genova.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
we booked late into this hotel due to car troubles which stopped us from reaching our next destination. we could not have been more disappointed. the air con didnt work, the bar menu consisted of frozen pizza, they shut the restaurant by turning the lights off on us and ordering us out...all in all not even vaguely impressed. the service was even worse - once we told the desk of our experience and how we didnt feel that the room we had warranted the price we were being charged, he offered to call the police on us. dreadful place.
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Date of stay: September 2011
Value
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Marci, our hotel is about 12 km far from the city center and Acquarium. You can reach the city center by bus in 35/40 minutes or by car in 15/20 minutes. best regards
There are more places to choose from in the Genoa area.
PRICE RANGE
£86 - £124 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
san biagio hotel, san biagio genoa
LOCATION
ItalyLiguriaItalian RivieraGenoa
NUMBER OF ROOMS
120
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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Are there any historical sites close to Mercure Genova San Biagio?
Many travellers enjoy visiting Musei di Strada Nuova (4.8 miles), Galleria Nazionale di Palazzo Spinola (4.8 miles), and Palazzo Di San Giorgio (4.9 miles).
