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Melia Genova

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#1 of 90 Hotels in Genoa
Certificate of Excellence
GreenLeadersSilver level
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1 room 2 adults 0 children
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Melia Genova
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1,468 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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Reviewed 2 days ago NEW

Stayed here over the Easter weekend. Unfortunatley a lot of Genoa was closed due to the Easter holidays. This just gave us more time to enjoy the hotel. The staff were always friendly and the pool, Sauna were great. The room we had was beautiful and had its own terrace.

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Thank Anthony K
Reviewed 3 days ago NEW

The location of the Melia hotel inGenova is very good, You can reach on foot all the point of interest. The room was clean and the bathroom was big. Restaurant menu is ok and the food tasty. Personal eas willing to solve any request as soon they had the power to do it.

Review collected in partnership with Meliá Hotels International
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Thank C P
MeliaGenova, Guest Experience Assistant at Melia Genova, responded to this review

Dear C P, Thank you for taking the time to give us your feedback about your last stay at our hotel. I'm glad that you found our location convenient, and that you enjoyed our rooms and our restaurant! Your comment is an amazing encouragement to continue to provide an excellent customer service, therefore I will pass it to all the...

Bristol
Reviewed 4 days ago NEWvia mobile

My husband and I have just returned from a weekend at the Melia for our anniversary & all I can say is wow! I can't fault this hotel, they gave us such a warm welcome, free room upgrade & early check-in as I'd mentioned it was our anniversary. Later in the day we returned to our room to find a...

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Thank claireozzi
MeliaGenova, Guest Experience Assistant at Melia Genova, responded to this review

Dear claireozzi, Thank you for posting such a fantastic review on your recent stay. It was a pleasure for us to be part of your special day, that you decided to celebrate with us! I'm so pleased our team looked after you well and that you enjoyed your room, your breakfast, and the location of our Hotel. I will forward...

Reviewed 5 days ago NEWvia mobile

One of the nicest locations in Genua. Old school luxury and glamour. Perfect for a bubble bath or foot soak after a long or cold day with magnificent marble bath tubs. Spa is alright too but not overwhelming. Lovely food and restaurant.

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Thank Verena S
MeliaGenova, Guest Experience Assistant at Melia Genova, responded to this review

Dear Verena S, Thank you very much for your 5 stars and for the lovely comment. We are pleased to see that you enjoyed your stay with us and that you appreciated our product and services from all the different points of view. Our renovated Blue Lounge & Restaurant is a nice location to taste the high quality food of...

Lausanne, Switzerland
Reviewed 1 week ago

Check in not very fast. Small room but very confortable and well equipped. Free Wifi. Parking a bit expensive (€36.- for 1 night!). Breakfast buffet with lot of choice and fresh food. Great price value and ideal for a short stay in Genova

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Thank Andre B
MeliaGenova, Guest Experience Assistant at Melia Genova, responded to this review

Dear Andre B, It's such a pleasure to receive your feedback! We're delighted to see that you enjoyed your stay with us, and found our location and facilities useful and convenient for your needs. Thank you for your suggestion; they help us to review and improve our services. We are waiting for your next stay! Best regards, Francesca Peterlongo Guest...

Stavanger, Norway
Reviewed 1 week ago

We stayed at the hotel for the Easter. Our plan was to visit Cinque Terre and Portofino as well as discover Genoa. For us the hotel had a perfect location. It is placed in a quiet neighbourhood, but still close to the city centre, the harbour, beach walk and the railway station. all in walking distance of 15-25 minutes. Breakfast...

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Helpful?
Thank Jan L
MeliaGenova, Guest Experience Assistant at Melia Genova, responded to this review

Dear Jan L, thank you very much for choosing to share with us your recent stay at Melià Genova. We would like to thank you especially for the nice comment and words you dedicated to all our staff! All the team works with passion to be part of our Guest journey and experiences. For what concern the problem with the...

London, United Kingdom
Reviewed 2 weeks ago

We really enjoyed our stay at the Melia Genova hotel. The hotel is based in a peaceful yet easily accessible location. Breakfast was excellent and the whole experience at the hotel was great. Highly recommended.

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1Thank aretarim
MeliaGenova, Guest Experience Assistant at Melia Genova, responded to this review

Dear aretarim, thank you very much for choosing Melià Genova and sharing your comments with us! We're happy that you enjoyed the location of our Hotel; it is situated on a hill just on the city centre and so it is very near to the main attractions of the city. We're glad also that you liked our American Buffet breakfast,...

Barnsley, United Kingdom
Reviewed 3 weeks ago

We only stayed for the one night but wish we had stayed longer. The hotel is in a quiet residential area but right next to the tourist areas and within walking distance of the cruise terminals and 20 mins by car to the airport. Its completely spotless and very well appointed and maintained. Check in was easy and friendly and...

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2Thank traindriver240
MeliaGenova, Guest Experience at Melia Genova, responded to this review

Dear traindriver240, it is a very pleasure for us to hear that you enjoyed the whole stay here at Melià Genova. The location of our Hotel is very comfortable because you can profit by the calm of the night and at the same time it is very near to all the main attraction in center city. We're happy that you...

Reading, United Kingdom
Reviewed 3 weeks ago via mobile

We couldn't fault this five star hotel which fully deserves its billing and rating. Perfect experience, excellent breakfast and superb service throughout the hotel. Highly recommended. Rooms are very well specced.

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2Thank Donald M
MeliaGenova, Guest Experience at Melia Genova, responded to this review

Dear Donald M, we would like to thank you for the nice comment; we're extremely delighted to know that you appreciated the quality of our services and our rooms but especially the professionalism of our team. Our buffet breakfast is one of the stars of the hotel; served in a fully renovated restaurant, it offers a wide range of healthy...

Reviewed 3 weeks ago via mobile

Checked in yesterday. Friendly check in staff and service was prompt. Nice room. No complaints. Good location. Within 10 minutes walk to city centre, and within walking distance to nice restaurants. Quite neighborhood. Will definitely stay here again if I'm back to Genoa.

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1Thank SKLIM1968
MeliaGenova, Guest Experience at Melia Genova, responded to this review

Dear SKLIM1968, thank you for choosing the Melià Genova Hotel and for sharing your beautiful comments with us! You're right, our hotel is situated near all the main attraction of the city and that is perfect for guests who stay here for pleasure or business. It's a very pleasure to hear that our services and our team have been appreciated...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Breakfast included
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
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Questions & Answers

Here's what travellers have asked, with answers from Melia Genova staff and other travellers.
19 questions
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Durham, United Kingdom
9 months ago
Durham, United Kingdom
9 months ago
Monte Carlo
1 month ago
London
2 months ago
Durham, United Kingdom
9 months ago

See all questions (19)

Questions? Get answers from Melia Genova staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid room 101 as above entertainment room and they had discos on Friday & Saturday, but music went off dead on midnight.”
JOHNK21, 28 Feb 2017 | Read review
“6th floor (e.g 604) - balconies with sea views and morning sunshine. Glorious spot for a morning espresso as the sun warms the city.”
UamVar, 8 Feb 2017 | Read review
“top floor with terrace”
n0rbert07, 17 Jan 2017 | Read review
“the Junior suite with terrace is AMAZING”
Trompy1969, 13 Jan 2017 | Read review
“Very few things not really important the TV wasent really usable and the phones are a little old this hotel deserves better entertainment system and modern Telefon system and at last the lights on the tables are old and little "used" like the room phones.”
EUROPAOne, 11 Nov 2016 | Read review
5 of 5