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Eight Hotel Portofino

Traveller (93)
360
Panoramas (7)
Dining (7)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Style, liguria architecture and elegance are the key features of Eight Hotel Portofino, a wonderful example of the perfect combination of ancient tradition, modern technology and quality of service offered to our guests. Located just a few steps away from the world-wide famous “piazzetta”, the hotel offer its guests 18 uncommonly elegant and refined rooms.
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Property amenities
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Breakfast included
Airport Transportation
Babysitting
Breakfast Available
Concierge
Dry Cleaning
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Shuttle Bus Service
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Boutique
Luxury
HOTEL CLASS
Reviews & more
357Reviews
361Photos
8Q+A
35Room tips
Traveller rating
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  • 71
  • 29
  • 7
  • 7
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Popular mentions
We thought this was to be the highlight of our trip, but it was not. The room was very small, exacerbated by large bulky (unnecessary) furniture. The location was also not the greatest and the room had no view. Some of our laundry items were lost. There is a lovely garden,
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As previously reviewed I see I’m not the only guest who received no satisfaction from management ......no water, no Air conditioning........no excuse at these prices. Management ignored American Express’ calls to,adjust my bill
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Response from sleozappa, Direttore generale at Eight Hotel Portofino
Responded 25 Aug 2018
Dear Roy T, We would have thanked You for the time dedicated and for being our precious guest, but sadly we cannot do it for the simple reason that You have never been our guest, You have never stayed in our Eight Hotel Portofino,You have never experienced our Eight Hotel Portofino. Twice Your review has been removed from our page, although You still insist, unfortunately respectless neither for the hard work of all the staff of our Hotel, nor for all the community of Tripadvisor who consult the reviews hoping to find a reflection of the real experiences. However, we totally agree with You that no adjustment of Your bill will be done...simply because You do not have a bill issued from our Eight Hotel Portofino. Wishing You all the best, we send our best regards! Ermis Canaj Revenue & Reservations Manager Eight Hotel Portofino
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We had the same experience as last week reviewer's; probably stayed the same weekend. They don't review how the hotel dealt with the matter so I shall. We booked this hotel through Hotels.com for a friend for 2 nights. She arrived late on the Saturday evening. Next morning, she
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Response from sleozappa, Responsabile relazioni pubbliche at Eight Hotel Portofino
Responded 11 Aug 2018
Dear Guest, we are really sorry your guest had to experience this water shortage, as we tried to explain in several occasions the all town was affected, someone managed to recover the water supply before of us, our Hotel it is located above the town and the lack of water pressure caused shortage of water upon the highest floors, the all problem was caused by the main water suppliers (IDROTIGULLIO) who had a major problem issue which caused them to close the water supply in order to address the repair works, once finished they advice us that it would have taken hours before recovering a normal water pressure. We tried our best to assist all our guests during this hours, we have been very accomodating and apologetic for the inconvenience which was out of our control. Hereby I leave you the contact number of IDROTIGULLIO and the TICKET Number to which you could refer should you still think the Hotel Manager tried to hide some Hotel issues. We are really sorry to read your comment and wish to renew our offer to contact us directly should the guest decide to return and rehinstate their trust in us, I am sure we could find the right discount amount which could please them to return. In regard to the Hotel pre-paid rate, it is convenient as it has a good discont compared to our publish rate, it does remain a good optio to the guests who desire to spend their money differently. For your reference: Idrotigullio - Gruppo IREN - Ticket#2018073079003275 - Telephone number 800.085.330 Sincere Regards, Christian Del Gatto Resident Manager
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Perfect location and gentle staff. Room with enought space for 4 people. Bulgari amenities at wc . Power shower. Very clean. Art everywhere! Quality options’t the beakfast. But the wifi didn,t work during our stay and we had problems with the code safe.
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Review collected in partnership with this hotel
Response from sleozappa, Responsabile relazioni pubbliche at Eight Hotel Portofino
Responded 24 Sep 2018
Dear Guest, many thanks for your nice comments, we do take pride in our job and try our best to fulfill our guest expectations. It is wonderful to read the results in our guests feedback. We will be looking forward to welcome you back next season. Kindest Regards, Christian Del Gatto Resident Manager Eight Hotels
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Great location, friendly staff, rooms on the small side, no view of the sea from anywhere so do not be fooled by the picture. The thing that got us this morning was no water. Have been up since 7:00 trying to take a shower and head out. It appears there is not enough pressure.
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorEight Hotel Portofino
The Superior Room with Terrace and Jacuzzi at the Eight Hotel Portofino
Professional photo exclusively commissioned by TripAdvisorEight Hotel Portofino
The Standard Room at the Eight Hotel Portofino
Professional photo exclusively commissioned by TripAdvisorEight Hotel Portofino
The Junior Suite with Terrace at the Eight Hotel Portofino
Professional photo exclusively commissioned by TripAdvisorEight Hotel Portofino
The Junior Suite at the Eight Hotel Portofino
Our room - Room 60
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Does the hotel owns a private beach?
Dear Ms Yulia, We have two properties in the area: Eight Hotel Portofino located in Portofino (5 min. walking distance from the Harbour) and Eight Hotel Paraggi located in the Paraggi Bay (on the Beach). Please let us know if you wish to have further information. Best regards. The Manager
0 votes
Was this hotel originally called the San Georgio
Dear Mr. Verdes, Yes, You're wright. Eight Hotel Portofino**** was called San Giorgio some years ago. It has been renewed and now is a small boutique Hotel, member of Small Luxury Hotels. Please do not hesitate to contact for further informatione e/o requests. Best regards,
0 votes
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12
"11. First floor with terrace."
"Suite if you can splurge"
"Fantastic room 81"
"Splurge on the Suites!"
"You must charter a boat while here."
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PRICE RANGE
US$694 - US$1,218 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
8 hotel portofinosan giorgio portofinohotel san giorgiosan giorgio hotel
LOCATION
ItalyLiguriaItalian RivieraPortofino
NUMBER OF ROOMS
18
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