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Stayed for 2 days in mid April with family.
Hotel is in a convenient location next to Central Station but a little ways away from the action. To my surprise they have two Maserati's that shuttle you between hotel and Montelepoleone and Duomo. The concierge...More
Came here for Milan Fashion Week. The hotel and staff were absolutely superb. I have been to numerous 5* hotels and I could not fault them on anything. One of the highlights is that the hotel have Maserati cars as courtesy cars, to take guests...More
What is the point of having a luxury hotel if you combine it with very poor service!!! I booked two rooms as I took my family on a business trip. Check in time is 2pm and my rooms were not ready when I arrived at...More
2 Thank Giovanni M
Response from Marco O, General Manager at Excelsior Hotel Gallia, a Luxury Collection HotelResponded 1 week ago
Dear Mr. Giovanni M.,
Thank you for taking time to share with us your feedback.
Our Guests’ happiness and satisfaction is always our priority and we are very sorry that the beginning of your first stay at our Hotel left you so disappointed.
We just returned from a wonderful stay at the Excelsior Hotel. Although it was the last stop on our Italy trip, it definitely was the most memorable. The front desk staff, especially Luca were very warm and caring. The hotel is steps away from the...More
— Excellent location - literally minutes away from the central train station. Especially useful if you plan to use Milan as a home base while visiting other places in Italy.
— Restaurant and bar on the top roof were fantastic. I ate here a...More
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the
terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.