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Check in was speedy and easy - staff spoke excellent English. Room was located on the third floor, hotel has a lift to access rooms as well as stairs. Room was beautifully clean with an amazing corner balcony, offering views of the roads of Milan....More
(1) We felt unwelcome. Senior male staff at the reception displayed bad attitude, was argumentative/challenging and had extremely poor customer service.
In addition to what we paid in advance for 2 adults and 1 child ( free for 16 years and below), at check-in, we...More
For any hotel I would expect a semi-decent bed to sleep on along with peace and comfort though this one did not have either unfortunately. I stayed along with a friend of mine and we struggled getting to sleep from the discomfort caused by the...More
Thank Andre F
Response from Hotel Serena M, RECEPTION at Ibis Styles Milano CentroResponded 1 week ago
Thank you for taking the time to tell us about your experience at the ibis Styles Milano Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Ibis Styles, we strive to...More
The hotel is Improving in the past few years. I remember when when first came to IBIS couple of years ago, the internet was terrible at that time. The perception of this hotel is very clean which is not bad for a budgeted hotel
Walking distance from the Central Station, 15 to 20 minutes. It is in a quiet street and my room overlooked the street below. Youngish girl at reception was very pleasant but older man and woman lacked interest in my enquiries. Convenient to subway train stations...More
Response from Hotel Serena M, Manager at Ibis Styles Milano CentroResponded 1 February 2018
We very much appreciate your comments regarding your stay at the ibis Styles Milano Centro.
It is always a pleasure to receive feedbacks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to...More
Central Station represents a bridge towards the future. Impressive skyscrapers and new age buildings stretch the skyline with the majestic Unicredit Tower cutting through. Surrounding it are large towers that define Piazza Gae Aulenti, where the fountain and the Monumento Trombe leave one breathless. A famous building of the district is the Vertical Forest, where the innovative materials and trees planted on the
terraces are a unique mix of nature and man-made construction. In the district, there is the Monumental Cemetery, known for its antique tombs with sculptures portraying angels of commemorative scenes many will find touching.