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Novotel Torino

Traveller (335)
Room & Suite (140)
Dining (18)

About

Location
Cleanliness
Service
Value
Modern hotel which combines the international standard with a typical atmosphere. In a strategic position, it is easy to reach for anyone traveling by car, train, or plane. Novotel Torino is an ideal solution for those coming to Turin for business or leisure.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Quiet
Mid-range
HOTEL CLASS

Location

Full view
41Car recommended
Grade: 41 out of 100
39Restaurantswithin 0.75 miles
6Attractionswithin 0.75 miles
1,333Reviews
365Photos
12Q+A
26Room tips
Traveller rating
  • 211
  • 609
  • 355
  • 116
  • 42
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Popular mentions
When I checked the towels given in the bathroom, there was hair on it. Surely, they have not sent the towels to the Laundry and kept the used towel as it is!! —Disgusting!!! No irons available in the room or can't get delivered to the room. Even for a lower price, there are
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Response from giuliocesarec2017, General Manager at Novotel Torino
Responded 5 days ago
Dear Guest, I apologize If something was wrong during your stay. I read about the hair on towels; I assure you that our housekeeping service change and send towels to our external laundry every day; hair was probably of the housekeeper, sorry for this , we talk with them because this is a bad thing that has not to happen. We have an ironing room on the first floor; when guests ask us to iron themselves in the room we explain to them that for safety reason, because all rooms have carpet, is not allowed to iron in the rooms; on first floor there's a room in which you can find iron and ironing board, I hope that the staff explained to you. I'll verify with our maitre about breakfast service, because food has to refill when It is finished. At least, yes, elevators have card system to move up at the floors; this is for our guests security, so only hotel guests can get up on the floors, not external people. I'm at disposal for any further information. I hope you can come back and have a good stay. Thank you
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The food is poor quality with a limited menu option and not always served what you ordered. Drink prices are high with little selection. The room was okay, clean and bed comfortable, BUT the bathroom was terrible. Plastic, cheap and the sealant around the bath looked as though
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Review collected in partnership with Accorhotels.com
Response from giuliocesarec2017, General Manager at Novotel Torino
Responded 3 weeks ago
Dear Guest, thank you for taking the time to share your feedback. , We work hard to deliver an exceptional guest experience, we regret If something was wrong during your stay, we took note of everything in order to improve our service.. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
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Hotel is located outside of the centre of the city. From Porta Susa train station, bus 46 or from Porta Nova train station tram 4 will take you to within a five minute walk to the hotel. Check in was friendly and fast. The room was located on the 8th floor and had a view of the
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I found myself very well at this hotel. The staff is always friendly and helpful. Rooms comfortable and clean even the bathroom I found it very clean. Good and abundant breakfast. I recommend it to everyone for a stay in Turin.
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I stayed here for a few nights on a business trip. This hotel is not close to the city center (about a 15-20 minute taxi ride) and there is nowhere to eat in the vicinity except for the hotel restaurant. The hotel did seem to be popular with groups and there are meeting
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Response from Giulio Cesare C, General Manager at Novotel Torino
Responded 12 Nov 2018
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had not so a good experience in your room, I read that you found something wrong , like few plug in the rooms., it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
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Unwashed towels!!!
Unwashed towels!!!
room
room
Camera da letto
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12345628
It is always better to travel by car since the hotel is located in an area that is not to close to public transportation
1 vote
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quanto costa il parcheggio all interno del garage?
10 euro al giorno
1 vote
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La carta prevede solo una soluzione tra le cene?
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123
"Bring your own towels and an Iron!!"
"Higher floors offer a view."
"Quiet rooms face the back of the hotel"
"not a nice view for those who seek green in front of the window"
"Look for a hotel closer to the centre of Turin"
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123456
PRICE RANGE
US$69 - US$116 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
novotel hotel turinnovotel turinturin novotel
LOCATION
ItalyPiedmontProvince of TurinTurin
NUMBER OF ROOMS
162
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