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Baglioni Hotel Luna

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#39 of 386 Hotels in Venice
Certificate of Excellence
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1,447 Reviews from our TripAdvisor Community

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Showing 995: English reviews
Sao Paulo, SP
Reviewed 2 days ago NEWvia mobile

We had a great experience two years ago and decided to return. Wrong choice!!!! The hotel is doing a lot of mantainance and they start to work early in the morning. As a result impossible to sleep and rest. Would never expect something like that at a Baglioni Hotel. We did book it directly and nobody mentioned these mantainance and...

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Helpful?
1Thank DaniK74
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review

Dear Guest, We are terribly sorry for what you describe and wish apologize with you again. From our side we wish to sum up what we did for you in order to offer a solution: offer to move to other corner of the hotel: not accepted since the stay was short. We did stopped immediatly the noise outside the hotel...

Dubai
Reviewed 4 days ago NEW

Overall, a top notch hotel. Great location with less than 1 minute walk to St. marks's Square. Direct access for water taxis and Gondolas with jetty just outside the hotel. Alessandra from Room Reservations was simply brilliant with her patience and flexibility. We made quite a few changes with our dates, but she was ultra accommodative. Staff at Front desk...

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1Thank mo_fai
Reviewed 4 days ago NEWvia mobile

Having a Venetian mother, I would not normally stay in a hotel, but for a friends birthday, we chose the Baglioni for our short stay. Perfectly located, it is only a two minute walk from San Marco. It is beautifully decorated in a classic Venetian style, our superior room was spacious and the staff couldn't be more helpful. Breakfast was...

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Helpful?
1Thank Annacarla17
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review

Dear Guest, We are most pleased to read your review and thank you very much for sharing it in this forum. All staff member and managers are constantly trained in order to obtain excellent service and awareness on that identity that makes this city of Venice so famous for its hospitality throughout the centuries. Yet we do have the opportunity...

Rome, Italy
Reviewed 1 week ago

I was here during a business trip. The hotel is beautiful and perfectly located. It's glamurous and somptous. You have always the sensation to find yourself into another era like the 1920. What lowers the reputation is the food, really awful even for a business meeting. I will come back one day hoping to have a better food experience.

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Helpful?
Thank HonoraryPraguer
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review

Dear Guest, wish to thank you very much for choosing us for your business meeting. We are happy for you word of appreciation for our House and location and of course we are sorry for what you describe about the food. We do invite you once again to try our Canova restaurant with our new Execuvite Chef dish proposal. Don't...

Auckland, New Zealand
Reviewed 1 week ago via mobile

The staff at the Hotel Luna Baglioni are always helpful and friendly. Not only can they recommend you great restaurants but they can also book your Doge's palace tickets for you. The rooms are beautiful and very spacious. Also the beds are nice and comfy. Despite the hot water not working one of the nights we were there the staff...

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Thank skihugo
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review

Dear Guest, Wish to thank you for choosing us for your stay while in Venice. The great heritage that we do share with our guest is of course part of the glorious story of this city in which the Baglioni Hotel Luna has been primarily involved. Needless to say that nowadays the Baglioni Hotel Luna strive to be your “noble...

London, United Kingdom
Reviewed 1 week ago

Had an overnight stay at this wonderful hotel. Classy,elegant,great helpful staff,and would stay again. Plenty of choices at breakfast,but didn't try restaurant as theres so much choice out and about. At the end of the day this is a five star hotel,at five star prices. Anyone who has been to Venice,they will tell you that generally everywhere is expensive,but some...

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Thank FMT22
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review

Dear Guest, Let us thank you for your kind review and for choosing us for your stay in Venice. We all know this is a special city. A fairy tale city where it seems nothing has change in the last five centuries... We all know is a bit expensive but we also know that overall is an unique experience. That's...

Reviewed 1 week ago via mobile

Our family of 5 (with older & adult children) stayed here for 3 nights over New Year's in two of their deluxe rooms. Excellent location right next to San Marco's Square, literally a few meters away! This is one of the few hotels with its own private jetty right at the front door, so you won't have to haul luggage...

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1Thank Romina A
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review

Dear Guest, Let us thank you for your review. We are happy to read you are part of those aficionados to Baglioni Hotels. In few words you have simply described all you may need for a simple break, romantic escape or family trip right In the heart of Venice. Look forward to welcome you in person on your next trip...

Dallas, Texas
Reviewed 2 weeks ago via mobile

We had a great stay. Rooms were beautiful and had a very charming Venetian theme which we loved. And the bathroom was amazing!!! It goes without saying that the hotel could not be in a more perfect location. Walking distance from everything! Would definitely recommend.

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2Thank mharkin7
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review

Dear Guest, We are happy to read your review and your appreciation on our staff, location and thank you for choosing us for your stay in Venice. We hope to have the pleasure to meet you personally on your next trip to Venice with Baglioni Hotels. Gianmatteo Zampieri - Hotel Manager

Bay City, Texas
Reviewed 2 weeks ago

Definitely take Hotel WATER TAXI from dock. You get to cruise the full GRAND CANAL. It was VERY ROMANCTIC. NOT that expensive. Hotel has a PRIVATE LANDING (not many hotels have this) LOBBY was 2-floors tall (elegantly decorated with HUGE FIREPLACE and HUGE painting above it) AWESOME!!! Since it was our ANNIVERSARY, Hotel upgraded us to 2-room suite (living area...

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Helpful?
3Thank Candace B
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review

Dear Guest, Let us thank you for your kind review. This is the gratification for our daily and constant job seeking and striving for excellence through attention to Guests. We all managers and team have been honored to host you and we are delight to hear you experience a special one. We do suggest to everyone from time to time...

verwood
Reviewed 2 weeks ago

Stayed here for a week over Christmas. The staff were so friendly and helpful, we wanted a bath rather than a shower and this was no trouble at all for them to arrange a change of room.We celebrated our wedding anniversary during our stay and the staff arranged for a complimentary bottle of prosecco in our room, a very pleasant...

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Thank verwoodroyal
HMLuna, Direttore at Baglioni Hotel Luna, responded to this review

Dear Guest, Let us thank you for choosing the Baglioni Hotel Luna for your wedding anniversary and for Taking the time to post your review in this forum. Thank you also for mentioning our breakfast service that we daily serve in the sumptuous Marco Polo Ball room with the Tiepolo’s pupils ceiling frescoes. We all hope to see you on...

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Staying in San Marco

Neighbourhood Profile
San Marco
The most famous sestiere (district) in Venice has one of the world's most famous squares, St. Mark's (Piazza San Marco). Anchored on one end by the basilica, clustered around it are restaurants, museums, shops, orchestras playing in the square, pigeons, the grand pink Doge’s Palace (Palazzo Ducale), the soaring campanile bell tower, an astrological clock tower, plus gorgeous cafes and restaurants like Florian and Quadri. Piazza San Marco is beloved by Venetians themselves. They book a table anytime, which offers a buffer from the fray. This grand outdoor drawing room attracts Venetians for a stroll too, especially late in the afternoon when the hoards of daytrippers thin out. It's simply a grand place to meet.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Housed in a mignificent, 12th century Venetian palazzo, reputed to have played host to the Templar Knights, this is the oldest hotel in Venice a stone's throw from St. Mark's Square and boasts a tradition of hospitality going back centuries. The hotel commands unrivalled views of the Lagoon and offers guests an intimate, welcoming atmosphere combined with impeccable service, classic cuisine and a private mooring berth to enter the hotel by gondola or motor boat. ... more   less 

Additional Information about Baglioni Hotel Luna

Address: San Marco, 1243, 30124 Venice, Italy
Region: Italy > Veneto > Province of Venice > City of Venice > Venice > San Marco
Price Range: £204 - £584 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Baglioni Hotel Luna 5*
Number of rooms: 91
Reservation Options:
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Also Known As:
Luna Hotel Venice
Luna Hotel Baglioni
Hotel Style:
#7 Business Hotel in Venice
#22 Family Hotel in Venice
#29 Luxury Hotel in Venice
#38 Romantic Hotel in Venice
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Questions & Answers

Here's what travellers have asked, with answers from Baglioni Hotel Luna staff and other travellers.
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Questions? Get answers from Baglioni Hotel Luna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request for view of Canal and Royal Gardens!”
 of 5 bubbles mo_fai, 17 Jan 2017 | Read review
“The Andrea suite,nice size”
 of 5 bubbles FMT22, 10 Jan 2017 | Read review
“Choose upper floors”
 of 5 bubbles AdeSuffolk, 13 Nov 2016 | Read review
“Corner room had windows on two walls with a greater view”
 of 5 bubbles cmt052603, 26 Oct 2016 | Read review
“Make sure you are given the room you booked”
 of 5 bubbles _ljr2002, 3 Oct 2016 | Read review
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