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Hotel Basilea

About
Location
Cleanliness
Service
Value
Property amenities
Breakfast included
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL CLASS
Location
Full view
100Great for walkers
Grade: 100 out of 100
188Restaurantswithin 0.25 miles
100Attractionswithin 0.25 miles
Neighbourhood
Santa Croce
Santa Croce gained importance as a sestiere (district) when Piazzale Roma was created in the 1930s to bring cars and buses close to the center of Venice. Constitution Bridge spans the Grand Canal linking Piazzale Roma to the train station. This area buzzes with energy from travelers and students. Historic palaces and former industrial buildings house some departments of Ca' Foscari and IUAV Architecture universities. On the Fondaco dei Turchi, Venice's Museum of Natural History offers Venetians prehistoric thrills, plus an overview of lagoon fish and wildlife. The Grand Canal, northern boundary of Santa Croce, is lined with palaces and decorated by the tall green dome of San Simeon Piccolo. Ca' Pesaro attracts Venetians to its contemporary art exhibitions. The Grand Canal exposes only one face of these buildings. On the opposite side, the palace often interacts with a square or a busy street to represent its neighbourhood identity.
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Reviews & more
355Reviews
179Photos
4Q+A
27Room tips
Traveller rating
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Not the best but not the worst.
Furniture in room seemed from 18th century. Room gloomy (even initially with lights) and the air con old and inefficient.
Staff v friendly and helpful. They installed extra light bulbs and pillows on request. Lady who served breakfasts and tidi
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Response from Basilea5, Direttore generale at Hotel Basilea
Responded 3 Nov 2018
Dear guest, we would like to thank you your kind and extensive feedback. Our entire team is delighted to read that you enjoyed your stay as we always strive to provide the most unforgettable Venetian experience to our valued guests! Our team is truly looking forward to welcoming you back to Venice in the next future. Kind regards
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Hotel convenient for the location near the station but otherwise poor breakfast, room for gnomes, bathroom ditto. To get to the center it takes 20 minutes, but walking through the alleys of Venice is pleasant, then you can change route each time. I think you can find better locat
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Response from Basilea5, Direttore generale at Hotel Basilea
Responded 3 Nov 2018
Dear guest, thanks for taking the time to review your stay at the Hotel Basilea, and we are pleased you recognize the pleasure of the locatin of the hotel, right in the center of the city of Venice, allowing an easy access to the bestyies of our extraordinary monuments.
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A couple of issues:
-the room only provided 2 beds despite being told 3 guests are staying, who each want a separate bed
-occasionally the room acquired a damp, nasty odour that would only go away after 15-20 mins of max fan air con.
-breakfast was very basic, although the server
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Response from Basilea5, Direttore generale at Hotel Basilea
Responded 3 Nov 2018
Dear Roman, we would like to thank you for taking the time to review your stay at the Hotel Basilea. In reference to your reservation, we are sure we've already addressed our staff with your concern. As surely stated by our staff we accomplished to the reservation of a double room, when necessary if required you have triple room available with a different cost obviusily. Our premises accomplish to the level of a three stars hotel, with lightfull and comfort rooms althrough the wi fi is accessible only from the reception. Breakfast is basic but studied to provide a large choice of stuff to satisfy a even winder tasty from people all over the world.
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My oh My what a mistake not checking reviews properly and thinking its ok for only for one night! Has to be the grottiest I've stayed in Italy.

The booking was for one room for four but they had none so ended up with 1 double room and a single room as it was late I never argued
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Response from Basilea5, Direttore generale at Hotel Basilea
Responded 3 Nov 2018
Dear Davidcamm, thank for your taking the time to review your experience at the Hotel Basilea. We truly regret reading that our service did not live up to your expectations. Our daily mission is to meet guests needs and expectations. Sure you addressed our staff for you concerns and we hope we provided a solution that would al least make you forget the inconvenience of the first day. In reference to the premises af the hotel, all rooms have been renewed.
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If this is a 4 star hotel in Italy, in the US this would be considered a motel. The food here for breakfast is not worth your time. The rooms haven’t been touched or renovated for over 50 years. There is one outlet in most rooms, and a tv that could belong in a museum. The front
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Il soffitto della camera è talmente basso da poter essere toccato alzando il braccio
propre...
fourmis dans le lit au réveil !!!
fourmis partout au réveil !
Tettoia pericolante
Previous
what is the best way to get from Marco Polo to this hotel? Dolores
Do your rooms have a private bathroom?
Yes, my room had a ensuite private bathroom insidr
0 votes
Me gustaría saber si el desayuno está incluido ya que hicimos una reserva de hotel+vuelo. Me metí en la página de internet y ponía que el desayuno era gratuito, ¿es cierto? Saludos
Bonjour les suites ont elles une chambre et un salon séparés par une porte, nous sommes un couple + 1 ado et ne souhaitons pas dormir dans la même chambre. Merci
"Smell the room first if it smells like pee it probably is pee."
"Front rooms have canal view, rear rooms are quiet."
"room 117 - view of the canal"
"Did not get that far"
"Just don't book at all"
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PRICE RANGE
US$137 - US$835 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
basilea hotel venice
LOCATION
ItalyVenetoProvince of VeniceCity of VeniceVeniceSanta Croce
NUMBER OF ROOMS
30
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