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Hotel Lugano Torretta

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Traveller (266)
Room & Suite (86)
Dining (10)
Overview
Via Giorgio Rizzardi 11, 30175 Venice Italy See on map
AMENITIES
Free Wifi
Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star accommodation
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Reviews (510)
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LanguageEnglish
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15
38
32
22
13
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All reviewsvenice mestre train stationmodern clean hotelbedroom bathroommachine coffeebus stopwifi worked wellbeds were comfortablehameach morningcroissantsmargheratoiletcruiseinternetmeatsbidettourists
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1 - 5 of 120 reviews
Reviewed 3 August 2018 via mobile

We stayed here as it was convenient for us as we were boarding our cruise the next day. I have read some of the reviews & would agree with some that this hotel is not a 4 star hotel, it's only a 3 star. Service...More

Thank Redjool
Reviewed 20 July 2018

The hotel is rated at 4 stars, but I would give it 3 stars, at best. The lobby is sparsely decorated, the bar is spartan and not welcoming, and the breakfast area is on the small side given the number of guests that the hotel...More

Thank rockymountainrider
Reviewed 19 July 2018 via mobile

Unauthorized fraudulent charge on my credit card and had to flag with my bank. Some of the staff are very rude. Won’t stay there again. Not the best experience for us. The location is short distance to the train and takes you to santa lucia...More

Thank Francesse L
Response from HMCHotels, Responsabile relazioni pubbliche at Hotel Lugano TorrettaResponded 31 July 2018

As you know, it is not a fraudulent charge, but we have charged the cost of breakfast that you have consumed in our hotel despite your reservation did not include the service. We sent several email to have the payment and you never reply to...More

Reviewed 1 July 2018

We arrived after travelling from the Uk to be met by someone who had not been taught customer service or how to smile - which was to be the theme fro our week-long stay. We had booked a triple room and were shown a room...More

Thank Dixie-Lettie
Reviewed 30 June 2018

Rated 4 stars hotel. Tubs high and dangerous to enter and exit the shower, agreed by viajes el Corte Inglés hotel menu, sparingly and poorly cooked. I don't understand how you can offer a hotel with 4-star when it does not meet the conditions.

Thank RYMIDO
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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room Service
Air Conditioning
Airport Transportation
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Shuttle Bus Service
Wheelchair access
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Style
Best Value
,
Luxury
Room types
Family Rooms, Accessible rooms, Non-Smoking Rooms
Hotel class
Hotel Style
Best Value
,
Luxury
Room types
Family Rooms, Accessible rooms, Non-Smoking Rooms
Number of rooms
110
Price range
US$91 - US$386 (Based on Average Rates for a Standard Room)
Also Known As
Lugano Torretta Venice
,
Lugano Torretta Hotel Venice
Location
Italy > Veneto > Province of Venice > City of Venice > Venice
Hotel class
Hotel Style
Best Value
,
Luxury
Room types
Family Rooms, Accessible rooms, Non-Smoking Rooms
Number of rooms
110
Price range
US$91 - US$386 (Based on Average Rates for a Standard Room)
Also Known As
Lugano Torretta Venice
,
Lugano Torretta Hotel Venice
Location
Italy > Veneto > Province of Venice > City of Venice > Venice
Photos
Traveller (266)
Room & Suite (86)
Dining (10)
Pool & Beach (1)
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Questions & Answers
Ask a question
Debbie H
9 April 2018|
Answer
Response from Enrica L | Property representative |
Yes, there are shampoo and shower gel.
1
Vote
Google Translation
Mitul M
8 May 2015|
Answer
Response from Enrica L | Property representative |
From the airport you can take a bus of ATVO company to the rail station of Venice Mestre and then you can use the underpass to cross the station direction MARGHERA, the hotel is on the left when you exit the tunnel about 3... More
0
Votes
Google Translation
Room Tips
"If you give the front of the hotel not the lame is the most noisy"
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"Ideal rooms at the back of the hotel as front road is a busy road."
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"nice view, quiet hotel"
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"Ask for top Floor"
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