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UNA Hotel Palace

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Traveller (714)
Room & Suite (264)
Dining (180)
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Overview
  • Excellent56%
  • Very good36%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop bar”(72 reviews)
“executive room”(32 reviews)
“roof restaurant”(16 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4 Star Hotel
All hotel details
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Reviews (1,863)
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812 results
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460
277
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6
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LanguageEnglish
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460
277
59
10
6
Show reviews that mention
All reviewsrooftop barexecutive roomroof restaurantvia etneamount etnasicilian breakfastthe main streetlight switchesfree upgradetwo floorscentral locationper daywould highly recommend this hotellovely hoteltop floorreception staffexcellent location
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1 - 5 of 812 reviews
Reviewed 4 days ago via mobile

Slowest service yet. Food was less than good. Didn’t serve our meals together. It was incredibly disappointing. The view was nice and the ambiance of the place was nice but the food and services was just terrible. Risotto was not fully cooked. Even left hungry....More

1  Thank Kimmooty
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 2 days ago

Dear Kimmooty, thank you for having dedicated some of your precious time to provide your feedback on TripAdvisor about our restaurant, allowing us to monitor its services quality and performance. We have already taken note of your opinion and we are pleased that you pointed...More

Reviewed 1 week ago via mobile

Super 4star hotel, well situated on the Via Etna, excellent buffet breakfast and helpful friendly staff. Roof top bar looking out to Etna . Rooms very comfortable and clean. Strong WiFi reception.....More

Thank tinaway2018
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 1 week ago

Dead Madame, we would like to thank you for sharing your pleasant tour experience, while staying at UNA Hotel Palace, with the other Tripadvisor 's travellers. In our hotel, indeed, you find not only quality of services and an attentive and friendly team, but you...More

Reviewed 1 week ago

Great location in Catania, walking distance to everything you need. The roof top breakfast is great. Nice modern room, very clean and the staff while busy, are polite. would stay here again, but would not mind exploring another hotel.More

Thank Victor C
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 1 week ago

Dear Mr. Victor C, thank you very much for sharing your pleasant stay experience with us and the other travellers on TripAdvisor, that like you can choose UNA Hotel Palace too for the convenient central location, experiencing the movida and city life of Catania and...More

Reviewed 2 weeks ago

Staff in the breakfast room and terrace bar were super friendly. Our room was clean and well serviced. We spent an hour every day on the roof terrace soaking up the sun with a splendid view of Mount Etna before going off to explore Catania....More

Thank Peter N
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 2 weeks ago

Dear Mr. Peter N, thank you very much for sharing such a nice review on TripAdvisor and for appreciating our hotel serviece and our hospitality, letting you discover the best for territory, culture and food and wine. We always do our best to make our...More

Reviewed 2 weeks ago

This hotel is very nice and has all of the amenities. It has a gorgeous rooftop bar that opens out onto a patio. On a nice day, Mt. Etna is right there along with a view of the city. The breakfast buffet is very good...More

1  Thank foodiefool_10
Response from UNAHotelPalace, Guest Relations Manager at UNA Hotel PalaceResponded 2 weeks ago

Dear Sir and Madame, it is so flattering to read that you enjoyed your stay during your holiday in our beautiful Baroque city and that we also contribute to make it even better, thanks to our property downtown location and its quality services. We are...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$132 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Catania
#1 Business Hotel in Catania
#2 Romantic Hotel in Catania
#3 Luxury Hotel in Catania
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$132 - US$297 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Family Hotel in Catania
#1 Business Hotel in Catania
#2 Romantic Hotel in Catania
#3 Luxury Hotel in Catania
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (714)
Room & Suite (264)
Dining (180)
Amenities (40)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Skye H
6 February 2018|
AnswerShow all 7 answers
Response from UNAHotelPalace | Property representative |
Dear Skye H., thank you for your request and on this matter, we confirm you that there is a garage inside our hotel, whose price is 20.00€ per night, including 24 hours valet parking service. For any additional info, please... More
0
Votes
Google Translation
CescoMontreal_Canada
14 November 2017|
Answer
Response from UNAHotelPalace | Property representative |
Dear Mr. Francois Cobetto, first thank you for your preference and as per your kind request, please be advised that our hotel has also rooms with parquet and big showers, such as our Executives. We look forward to welcomig... More
1
Vote
Room Tips
"A room facing the main street might be the most interesting to watch people"
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"Higher rooms have less noise"
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"Not the front, as straight out onto the main road, so traffic noise, and general people passing noise."
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"Ask for a room facing the street with a balcony to feel like you're really living in the city."
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