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Situated in the heart of Palermo, in the historical city centre, a few metres from Foro Italico gardens, Piazza Marina, via Alloro and Corso Vittorio Emanuele. It is elegant and welcoming. It was built on the foundations of a XVIII century building and has been completely reconstructed. There are 30 rooms and 3 suites all equipped with satellite tv, free wi-fi connection, telephone, safe and mini bar. Breakfast and bar services are located on the top floor on a panoramic terrace from where it is possible to admire the walls of Palazzo Steri and Piazza Marina. The Wellness club, on the ground floor, offers a wide range of relaxing services from a sauna, steam bath, small pool with hydro massage, emotional showers and also many personalized beauty treatments. For meetings there is 1 room up to 25 persons and also, on request, there is a guarded parking area nearby.
We stayed at Hotel Porta Felice on a package purchased from Luxury Escapes Australia. Luxury Escapes sources hotels, resorts, cruises etc world wide and put together a great package. We trust them with all their selection and saves us a lot of time researching. Our stay at Porta Felice was wonderful. There are no coffee or tea making facilities in the room nor do they provide you with an iron. The staff are friendly, professional and helpful. The rooms are large and very clean. The spa was very enjoyable. Our package included 7 days accommodation with daily breakfast and three course dinner. Also included was a spa treatment.
The highlight for us was most definitely the evening dinner on the terrace rooftop. The Menu was exceptional and we looked forward every night to our selection. This restaurant most definitely gets 5 stars. It is run by Paolo and you will find his mum in the kitchen and his dad reading the paper every evening. The waiting staff are very professional and helpful. It was truly a great gastronomic experience every night. The prices are very affordable. Menu items start at 5 Euros for all desserts with main meals from 10 to 16 Euros. You can’t get better than that! This restaurant is definitely a must whether you are staying at the hotel or visiting Palermo. In fact most customers were not guest at the hotel so that to me says it all.
Attached are picture of Paolo (in the middle) with the efficient waiter and of course the Chef. The other picture shows Paolo’s mum and dad sitting at a table.
Good location near the harbour and only a 5 minute walk through to the Garden Garibaldi and onto the main street in Palermo. The trouble with this being that the street in front of the hotel can be busy and noisy so if you want quiet ask for a room at the back. The hotel was clean and the rooms very large and well laid out. Our room had a sitting room and a bedroom separately which was a nice touch. However just like many of the other guests there was a problem with the air conditioning (which could be sorted by now I suppose but from previous reviews it seemed to have been going on for months) but as we were there in the heatwave in the middle of July it wasn't an issue despite not being able to turn it off. It could be an issue though if it wasn't warm and the noise of it going all night could bother some people. Unlike some reviewers I found the reception staff very helpful with recommendations and providing extra pillows and also a spare duvet when the room did get too cold (although this was very dirty). The restaurant, although very quiet,, was good quality and we had one good dinner and some very good breakfasts there. You can also sit on the balcony overlooking Palermo which was beautiful in the summer sun with some cocktails. So overall some good and bad points which if addressed would have left to a higher overall score. Oh and one final note the bathrooms were huge and well provisioned.
Set in a fairly small road a bit away from the centre, this hotel is close to the seaside and promenade walks. Freindly staff helped us enjoy our stay but some of our fellow guests were troubled by a private party that took over the restaurant until the early hours and was very noisy. The management appeared to not care so I suggest this hotel is fine if everything goes okay! Reasonable breakfast but nothing to write home about.
We had a beautiful room and enjoyed the use of the spa facilities. The front desk was very courteous and made some excellent dining suggestions for casual fresh seafood. The spa staff were very friendly and gave very relaxing massages.
If your looking for a very good hotel, clean good accommodations this is the place. One block from marina. You can’t swim right there but a short walk on the other side is possible. In a local area and very good local restaurants of all sorts. Deli’s, wine shops all around and main shopping street “Emmanuel” on other side. We enjoyed this area and quite at night. They have parking 22 Euros, but left our car in Main Street for two night.
Response from DeanMurphy2020 | Reviewed this property |
Bonsoir, Brigitte. The address Via Butera 35/47, 90133, Palermo, Sicily, Italy. TripAdvisor reviewers rank it #9 of 98 Palermo hotels. A free tram/bus that circulates amongst the main attractions, and stops a block from the... More
Bonsoir, Brigitte. The address Via Butera 35/47, 90133, Palermo, Sicily, Italy. TripAdvisor reviewers rank it #9 of 98 Palermo hotels. A free tram/bus that circulates amongst the main attractions, and stops a block from the hotel, at the port/gate adjacent to the waterfront. Search on any Web browser the following: Hotel Porta Felice. That will provide the phone number, website, and email address. TripAdvisor does not allow me to provide you directly with that type of information. I was thrilled with the service and ambiance at this 4-Star boutique hotel. A botanical gardens is about 3 blocks from the hotel. Enjoy your visit to Palermo. I certainly did!☺