NH Palermo
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NH Palermo

Foro Italico Umberto I, 22/B, 90133, Palermo, Sicily Italy
Traveller (456)
Room & Suite (481)
NH Palermo
Videos (1)

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About

3.5
#32 of 114 hotels in Palermo
3.8 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
3.6 of 5 bubbles
Service
3.5 of 5 bubbles
Value
The NH Palermo hotel overlooks the gorgeous Gulf of Palermo and is located right next to the city's botanical gardens. Its location is perfect for both business travelers and tourists.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Centre with Internet Access
Conference facilities
Parking
Wifi
Outdoor pool
Fence around pool
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Poolside bar
Taxi service
Banquet room
Meeting rooms
Solarium
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Ocean View
Park View
Languages Spoken
English, French, Spanish, German and 1 more
Hotel links
Special Offer:GET EXTRA BENEFITS!

Location

Foro Italico Umberto I, 22/B, 90133, Palermo, Sicily Italy
Name/address in local language
1,273Review0Q+A71Room tips

Reviews
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Detailed Reviews
PBJ1977 wrote a review Aug 2023
Walsall, United Kingdom51 contributions24 helpful votes
3.0 of 5 bubbles
When we arrived we were immediately hustled by people outside the hotel with regards to payment for parking. It is a free car park. The room we were given smelt of damp and the electricity randomly turned itself on and off in the night. When we complained the staff at reception were helpful and apologetic. The hotel is in a good position but it needs to do more.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Giuliano Maffi, Other at NH Palermo
Responded 25 Aug 2023
Dear Guest, I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. Regarding the people that are aut of the hotel we inform you that they are homeless, and the street is public. We try so many times to call the police but without a real solutin of the situation. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Customer Care NH PALERMO
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
D D wrote a review 9 May
1 contribution
4.0 of 5 bubbles
Friendly and warm welcome. Good hospitality. Both waiters (Danilo and Leo) gave an extra dimension to our diner by providing a perfect service. Breakfast little chaotic. Clean and spacious room. Closed Car parking 20€/day next to hotel.
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 2 weeks ago
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Julie K wrote a review 6 May
53 contributions
+1
3.0 of 5 bubbles
Lovely reception area and swimming pool and garden. The basic room is just that. No kettle or cups, tea or coffee. The shower pressure is nonexistent. The beds are are very firm. Breakfast is varied with fresh fruit and pastries. The hot food wasn’t very hot but adequate. The coffee was terrible if you have milk.
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Date of stay: May 2024Trip type: Travelled with friends
Room Tip: Ask for an upgrade room either a view of the sea.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 2 weeks ago
Dear Guest, I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Customer Care NH PALERMO
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Angiir wrote a review Jul 2023
30 contributions3 helpful votes
5.0 of 5 bubbles
Even though it’s our first time at the NH PALERMO, it felt like stepping into an old familiar, comfortable pair of slippers.
Italy Hotels aren’t sleek, shiny & new BUT they also aren’t all run by helpful, friendly staff & great cleaning staff.
We had 10 days here to rest up after travelling around Italy before returning home to Australia, & we’re so glad we did & did it here.
If you’ve read any of my reviews, I call it how it is & I’m not changing that now.
To the people who complain about Hallways not being beautiful & cleaners trolleys in hallways - don’t stay at any hotel anywhere - especially Europe. Things are older. It is what it is.
We certainly had a few “teething” problems at the beginning of our stay, but thanks to the efficient front desk staff, the divine manager (teddy bear 😉) & his personal dynamo Marta - we were heard & made very happy by their quick & caring handling of everything.
NH Palermo, from their well appointed rooms to their yummy, lovely buffet breakfast & big (for Italy) swimming pool is a seriously delightful institution. Lots of cafes, bakeries & restaurants all within a few minutes walk & a stunning harbour view to enjoy from your balcony.
If you want steel & mirrors go to Dubai, but if you want Sicilian charm & hospitality, then this Hotel will definitely please you .
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH palermo Customer care, Albergatore at NH Palermo
Responded 13 Jul 2023
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your wonderful review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Christina P wrote a review Jul 2023
Boonton, New Jersey1 contribution1 helpful vote
2.0 of 5 bubbles
We just left the NH Palermo this morning. To be honest, I can completely understand why this hotel has mediocre and very mixed reviews. The front desk staff were very unwelcoming from the moment we arrived until the moment we left. We travel to Italy every summer and this is the first time we have experienced this kind of unfriendly treatment.
The overall feeling throughout the trip was as if we had gotten our hotel stay for free which was absolutely not the case as we spent over $2k for 4 nights as a family of four. Our rooms were small, dark and depressing. Also, I understand there is a bigger problem with homeless in Palermo however upon arriving to the hotel around the corner, there are several homeless sleeping under a tressel.
During our stay the hotel was hosting a business conference with many people crowding the lobby and hotel amenities such as the bar. It was very clear by the way we were ignored to purchase drinks that the business people had priority.
Big disappointment here, honestly I am happy to be gone and feel like our vacation can now begin that we have left the NH Palermo.
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Date of stay: July 2023Trip type: Travelled with family
Room Tip: Parking is separate payment of 20 Euro per day. Avoid hotel all together.,
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH palermo Customer care, Albergatore at NH Palermo
Responded 13 Jul 2023
Dear Guest, I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Customer Care NH PALERMO
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Debi T wrote a review Nov 2023
9 contributions1 helpful vote
5.0 of 5 bubbles
The hotel is located near the center of the old town of Palermo right on the water The views are spectacular and the wait staff are so friendly in the restaurant. We enjoyed meals both nights and had Leo, Marco and Danko looking after our every need. They were the best!!
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Date of stay: November 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 30 Nov 2023
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, and Leo Marco and Daniele , thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
La Villa Cucina wrote a review Sept 2023
Newark, New Jersey24 contributions14 helpful votes
2.0 of 5 bubbles
Good location, nice pool area, rooms are a bit dated considering other NH properties I have stayed at. After booking 4 nights for myself and 3 nights for 6 in my tour group I was VERY disappointed with their loyalty program!!
Read more
Date of stay: September 2023
2.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 11 Dec 2023
Dear Guest, First of all sorry for the delay in esponding to you. I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Customer Care NH PALERMO
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
elena francorsi wrote a review Dec 2023
Milan, Italy2 contributions2 helpful votes
+1
5.0 of 5 bubbles
The restaurant's staff was very attentif to my food restriction and I would like to thank. They contribute to make my journey pleasant. The bread is home made and you can choose among white, black and pink one! Thanks to Danilo and Paolo!
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Date of stay: December 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: The location Is nice and pleasant inside in front of the sea.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Daniel S wrote a review Sept 2023
6 contributions
5.0 of 5 bubbles
Last night we ate at the nH Palermo restaurant and had a fantastic experience. The food was deliciously prepared, the wine was excellent and our wait staff were superb. The staff of Danico, Marco and Leonardo were very friendly, highly professional and made us feel like we were at home with friends. Also, a special thank you to Roberto from the hotel bar for helping us with securing a table in this excellent restaurant.
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carol M wrote a review Sept 2023
20 contributions
+1
5.0 of 5 bubbles
We had a get together dinner with 45 people and the waiters and waitresses was amazing. Claudio and Leo went above and beyond to keep the customers happy. All the food was delicious and tasted superb and it was one happy group of waitresses and waiters… if I was to recommend Palermo NH Hotel to anybody it would be this one…😀😀😀
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Date of stay: September 2023Trip type: Travelled with family
Room Tip: Watch out for cars when you’re crossing the street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from NH palermo Customer care, Innkeeper at NH Palermo
Responded 24 Sept 2023
Dear Carol, First, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. On behalf of myself and all the staff, thank you for the compliments you have reserved for us in terms of service and hospitality. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. I hope to welcome back again soon. Kind Regards. Customer Care NH PALERMO
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Julie K wrote a tip 6 May
53 contributions
3.0 of 5 bubbles
"Ask for an upgrade room either a view of the sea."
Read full review
Kate M wrote a tip Apr 2024
Lewes, United Kingdom6 contributions3 helpful votes
4.0 of 5 bubbles
"Get a balcony room! Breakfast good value with good choice."
Read full review
AATFamily wrote a tip Apr 2024
Dhahran, Saudi Arabia2 contributions
5.0 of 5 bubbles
"Book in advance for better rates"
Read full review
elena francorsi wrote a tip Dec 2023
Milan, Italy2 contributions2 helpful votes
5.0 of 5 bubbles
"The location Is nice and pleasant inside in front of the sea."
Read full review
George M wrote a tip Nov 2023
Osceola, Indiana40 contributions9 helpful votes
5.0 of 5 bubbles
"Get a driver from the airport"
Read full review
Not the right property for you?
There are more places to choose from in the Palermo area.
PRICE RANGE
£129 - £206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh palermo hotel palermo, palermo jolly hotel, jolly hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoTribunali
NUMBER OF ROOMS
226
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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NH PALERMO - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about NH Palermo
Which popular attractions are close to NH Palermo?
Nearby attractions include Palazzo Butera (0.3 miles), Affresco del Trionfo della morte (0.2 miles), and Chiesa di Santa Maria dello Spasimo (0.2 miles).
What are some of the property amenities at NH Palermo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at NH Palermo?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at NH Palermo?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at NH Palermo?
Yes, paid private parking on-site and paid private parking nearby are available to guests.
What are some restaurants close to NH Palermo?
Conveniently located restaurants include Divino in gusto alla Magione, Madonieat, and Friggitoria Chiluzzo.
Are there opportunities to exercise at NH Palermo?
Yes, guests have access to a pool during their stay.
Are any cleaning services offered at NH Palermo?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at NH Palermo?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does NH Palermo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at NH Palermo?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
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