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NH Palermo

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Traveller (680)
Room & Suite (551)
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About

Location
Cleanliness
Service
Value
GreenLeaders Silver level
The NH Palermo hotel overlooks the gorgeous Gulf of Palermo and is located right next to the city's botanical gardens. Its location is perfect for both business travelers and tourists.
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Property amenities
Pool
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Green
Bay View
HOTEL CLASS
Hotel links
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Special Offer:GET UP TO 25% OFF!
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1,553Reviews
1,228Photos
23Q+A
80Room tips
Traveller rating
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Popular mentions
I am a fan of NH Hotels so I was quite happy to be a guest in Palermo at NH for a conference. Unfortunately, it does not meet the standards. The staff is impeccable. However, the rooms are not. The room is shabby and the washrooms are not well cleaned so I felt uncomfortable
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Response from nhpalermoc, Responsabile relazioni pubbliche at NH Palermo
Responded 3 weeks ago
Dear Guest, I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Customer Care NH PALERMO
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Pillows are too hard / thick. Water pressure is weak. Power cut when all lights was off, so all electronic gadgets are still out of batteries after charging for a whole light. Watch out the bidet, it may not wash where it should be, it could wet everywhere. The one in room 521
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Response from nhpalermoc, Responsabile relazioni con la clientela at NH Palermo
Responded 2 Jan 2019
Dear Guest, I would like to personally thank you, for the trust given to our hotel, NH Palermo, by choosing us for your stay in Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. Please receive our most sincere apologies for not having been able to cover your expectations. We hope you give us a second chance. Looking forward to welcome you back in the near future. Yours Sincerely, Customer Care NH PALERMO
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Great location, excellent staff, room with a view so without a doubt this is the hotel you want to stay in when you're visiting the beautiful city of Palermo (and its surroundings) ... I will for sure.
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Response from nhpalermoc, Direttore at NH Palermo
Responded 2 Dec 2018
Dear Farid, We are genuinely pleased to receive such excellent comments like yours! It is delightful to know that your experience at our NH Palermo was a pleasant one and everything was up to your expectations. Thank you very much once again for your comments and we keep looking forward to welcoming you back on your next visit to this beautiful city Kind regards, Giuliano Maffi General Manager
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Our room had a balcony and overlook of Palermo harbor which was lovely. the hotel is located right next to the city park and arboretum The room was average size with modern features. Breakfast was plentiful with many choices. Overall nice stay
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Response from nhpalermoc, Responsabile relazioni con la clientela at NH Palermo
Responded 26 Nov 2018
Dear guest, Firstly, let me show you my sincere gratitude for taking the time in sending us your review through Tripadvisor and for the trust you have placed in our hotel. We are very glad to know that you have very much enjoyed your stay at NH Palermo. Hoping to welcome you for your next stay with us so that I can meet you personally. Receive my best regards,
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Quite a nice hotel but not 5 star. The rooms are ok but fairly basic. Coffee and tea provided in the room but no milk, I have never had this before even if it is uht cartons of milk. Breakfast buffet not bad but only hot food was scrambled egg and rather greasy bacon. Nice pool
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Response from nhpalermoc, Responsabile relazioni con la clientela at NH Palermo
Responded 23 Nov 2018
Dear Guest, First, let me show you my sincere gratitude for taking the time in sending us your review through ….. and for the trust you have placed in our hotel, by choosing it for your stay at NH Palermo. With regards to your comments, we have read them carefully and would like to inform you that all the feedback given is the most reliable method of monitoring the service we offer and to improve the issues that need to be developed in order to achieve our guest’s satisfaction and to provide an extraordinary service. This comments will be highly valued for next actions to be implemented. We are confident of being able to make you live all the extraordinary about this place and I did it with professionalism and attention. I hope to welcome you back again soon, Kind regards Customer Care
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Professional photo exclusively commissioned by TripAdvisorNH Palermo
The Double Superior Room (Modern Style) at the NH Palermo
Professional photo exclusively commissioned by TripAdvisorNH Palermo
The Double Standard Room (Old Style) at the NH Palermo
Professional photo exclusively commissioned by TripAdvisorNH Palermo
The Suite at the NH Palermo
Professional photo exclusively commissioned by TripAdvisorNH Palermo
The Suite at the NH Palermo
Professional photo exclusively commissioned by TripAdvisorNH Palermo
The Double Superior Room (Old Style) at the NH Palermo
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123456111
Hello, untill 30 th sept breackdfast time is from 7.00 am untill 11.00, and Sunday till 12.00 Lazy sunday :-) best regards
1 vote
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hi from Nh palermo, the sevice is from 7.00 till 10.00 sunday and HOlydays until 12.00. best regards
0 votes
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Hello From Palermo Happy Easter, there are 3 possibility to reach Palermo and the Hotel, By bus € 6,50 till last stop Central Train Station, and 10 minuts walking Lincoln Street at the end there is the hotel, the second one is taxi comunity, you van find outside they will ask you 7 € untill the central station you can ask with little supplement to rich the hotel, service in good, other By privat taxi the cost will be between 40/50 €. see you in summer best regards
1 vote
Dear MR. BOB, thank you fot your question, yes i confirm that the pool will be open, normally we open in the secon part of May between 20/25th. We HOpe to see you in Palermo. Best Regards. G. Maffi GM NH Palermo
1 vote
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"Junior suite - good choice"
"Ocean side has the best view; however, it is also on the main street and is very noisy."
"to choose a good room, book elsewhere"
"Pool side view was nice"
"One not overlooking the busy road (but that might sacrifice the great sea views)"
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PRICE RANGE
US$65 - US$190 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
nh palermo hotel palermopalermo jolly hoteljolly hotel palermo
LOCATION
ItalySicilyProvince of PalermoPalermoTribunali
NUMBER OF ROOMS
226
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