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We stayed at the hotel for a family holiday for about 4 days. We were very pleased. The staff was polite and helpful.
The service is excellent and the place is clean and well maintained and the rooms are comfortable.
Thank you very much to...More
1 Thank Shoshi Y
Response from salvatore r, Direttore at San Paolo Palace Hotel Centro CongressiResponded 24 October 2017
Dear guest, thank you for choosing us and for having written these beautiful words. We are happy that you enjoyed our services, the cleanliness of our rooms and the staff. Every day Alessandra gives you so much information and tries to satisfy our guests' requests....More
Location: Location is terrible, in the middle of a run down area. Far from the city.
Hotel is located in a run down area and far from the city centre. Hotel does not provide any transfers/shuttle bus to the city centre. Staff speak little English,...More
This hotel is totally dissapointment! I spent more than 70 euro for night of the most terrible room ever. Bulding was fantastic but room was looking like less than 1 star hotel trash room. Everything was so old and dirty. On TV dust was maybe...More
I stayed 10 days with a friend in this hotel as price was good and it had a roof top pool while also being in the port area of Palermo an not too far from the city center. Yes there are things not going well....More
1 Thank Lesley B
Response from salvatore r, Direttore at San Paolo Palace Hotel Centro CongressiResponded 11 August 2017
Dear Lesley B,
Thank you for choosing San Paolo Palace. We are happy that you enjoyed your stay in Palermo and in our Hotel. Sorry for the heat. In Palermo we had really hot days. The fridge is ecofriendly, so it does not refrigerate immediately....More
A big hotel with a classy entrance but our room was outdated and the airco made so much noise we had to turn it off while sleeping.
The hotel service was very dissapointing, we had to ask everything since they did not give us any...More
1 Thank Robin '
Response from salvatore r, Direttore at San Paolo Palace Hotel Centro CongressiResponded 7 August 2017
We are sorry to not have met all your expectations. We think that the opinion of our guest is important to make better the service. We would like to tell you that we are restyling and adding services. Moreover is avaleable the shuttle...More