Ibis Styles Palermo Cristal
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Ibis Styles Palermo Cristal

Via Roma 477 A, 90139, Palermo, Sicily Italy
Traveller (414)
Suite
Room & Suite (217)
Dining (77)

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Breakfast included
£98
£98
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

3.5
#42 of 114 hotels in Palermo
4.5 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.6 of 5 bubbles
Value
Situated in the historical center of the city of Palermo, the Ibis Styles Palermo Cristal is ideal resting for the visit of the city. Its intense history passes through civilization and different and conflicting dominations, that have determined the various faces of it: the rich Arabic city with the magnificent palaces to the center of luxuriant tropical gardens, the cultured and refined Palermo of Fred II, the Baroque city and the Palermo liberty and elegant. The hall lounge is very simple, with a minimal style that makes the pleasant structure, adjust to a guest leisure and business and is an elegant place to the demands of the guest. Its restaurant proposes to own guests a various choice of typical and national dishes, as the example of the culinary art of our earth. Our restaurant has an original Menu but also a simple Menu characterized from the Mediterranean cuisine. Ibis Styles Palermo Cristal is perfect to organize different congresses. We are out of ZTL area!
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Free breakfast
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Car hire
Conference facilities
Banquet room
Secured parking
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Taxi service
Meeting rooms
Couples massage
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Neck massage
Pedicure
Waxing services
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun deck
Sun terrace
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Room features
Soundproof rooms
Air conditioning
Desk
Room service
Safe
Coffee / tea maker
Flatscreen TV
Bidet
Telephone
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Walk-in shower
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Landmark view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Accor Hotels.
4.0 of 5 stars
HOTEL STYLE
Modern
Family
Languages Spoken
English, French, Spanish, Italian

Location

Via Roma 477 A, 90139, Palermo, Sicily Italy
Name/address in local language
868Reviews18Q+A21Room tips

Reviews
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Detailed Reviews
Vin wrote a review Nov 2021
Chiang Mai, Thailand267 contributions131 helpful votes
3.0 of 5 bubbles
Positive sides of the hotel are central location, large rooms and bathroom with large windows (room 403), very friendly and helpful staff. Half board with dinner (three courses) abundant and well cooked. Breakfast with a wide choice of desserts (including a delicious baked ricotta cassata) and fruit.
Negatives: the shower is not walk-in but included in the bathtub (very inconvenient access, easy to wet the floor, small liquid soap dispenser, in very uncomfortable position, difficult to press, lid that can be opened easily and therefore easily polluted) . The sink liquid soap dispenser has the same problems. Floor tiles are very slippery when wet. The toilet flush hangs easily. The restaurant (where breakfast is also served) is located in the basement so it has no windows, therefore not very airy, and cannot be reached by elevator (therefore prohibited for the disabled).
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Date of stay: November 2021
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Servizi per gli ospiti, Proprietario at Ibis Styles Palermo Cristal
Responded 24 Nov 2021
Dear guest, thank you for your review. Each hotel has its pro and cons. We work hard to guardantee a high quality services to our guests, so we're glad to read that you appreciated our restaurant and the dishes. As regards the dispensers, we decided to put them in the bathroom and avoid disposable products, however we'll consider your comment in order to improve the service and feel the guests home. We hope you had a pleasant stay. All the best
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SurreyGirl27 wrote a review May 2022
Addlestone, United Kingdom1,157 contribution1,987 helpful vote
4.0 of 5 bubbles
A clean and smart recently renovated hotel in central location. Slightly noisy but to be expected due to city location (higher rooms have less noise) The reception staff could be a little more friendly as were not happy explaining the WiFi code. WiFi worked well throughout the hotel and in the small patio outside. Nice tea and coffee selection in the rooms and recently refurbished bathroom (9th floor room) were very smart and good power shower (though water takes time to come through hot). Breakfast was rather basic and bad layout, especially considering Covid restrictions, causing large queues around the coffee machines (and coffee was not very good) and he cold meats and cheeses. Tables were not cleared quickly and I had to stack up previous diners dishes to make space for our group
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Date of stay: March 2022
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ibis Styles Palermo Cristal, Servizi per gli ospiti/front office at Ibis Styles Palermo Cristal
Responded 10 Jul 2022
Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon and offer a better breakfast. Sincerely,
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bendabest wrote a review Oct 2020
42 contributions77 helpful votes
3.0 of 5 bubbles
Arrived at hotel. Staff were friendly and at checkc in told our rate included breakfast, this caused issues the next morning. The room itself was clean with a good bed. The bathroom i had was a little small, the shower leaked and the shower head not that clean. Also the hotels hot water couldn't cope in the morning and was only luke warm not hot at all what was disappointing. At breakfast I went downstairs and firstly was rudly sent to the other room where there was a big group of students. We explained we were inpedenent travellers but they staff were rude and not listing. After more staff came over we explained and they asked us for our room numbers and then told us we didn't have breakfast, contradicting what they told us a check in. The staff at breakfast were rude and could of dealt it better. Overall an averge hotel with a few issues. A little disappointed.
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Date of stay: October 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ivano Ferazzoli, Direttore generale at Ibis Styles Palermo Cristal
Responded 12 Oct 2020
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Ivano Ferazzoli, Hotel Manager
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Sheila B wrote a review Jan 2023
10 contributions7 helpful votes
3.0 of 5 bubbles
Excellent location: public transport, taxis, short walk from Airport shuttle bus stop.
Safe and quiet, spacious comfortable reception/meeting place area. Friendly staff but rather disorganised in the restaurant. Breakfast fine. Dinner verified from fair to poor, the New Years Eve meal was of a higher standard in quality and service, better than I expected. Generally I would not recommend the evening meals there are so many restaurants to choose from in the area. My room 207 (double bed) was comfortable but the over all decoration and furniture are worn they need updating. There are no mattress covers my friend (her room was 208 very small with only a single bed and rather lumpy mattress) and I asked for them they do not have them which is very bad economy cut, house keeping placed 2 under sheets on our beds. The water pressure in the bathroom was very good, shower no bath. Small fridge in the bedroom with 2 bottles of water provided. Wall mounted hairdryer, facial tissues, shower cap, beaker, feminine wash, liquid hand and shower wash provided, however, no shampoo, conditioner or body/hand lotion this hotel is classified as 4 star I would expect these accessories and certainly in any level hotel mattress covers are essential. Would I recommend this hotel, well for a short break (as long as you take into account the negatives) I would certainly not bother with the evening meals as there is so much choice available elsewhere in the area. Wifi works well and as others have mentioned well situated a short walk to the sea front and the historic area. The owners should make more of the hotel to live up to 4 star or else down grade to 3 star which is really where it really is at present.
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Date of stay: December 2022
5.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dylan15046 wrote a review Mar 2023
North Lawrence, New York87 contributions177 helpful votes
5.0 of 5 bubbles
While it's not luxury accommodation, I found it to be functional and very clean with comfortable beds. The staff were all very friendly and helpful. And I don't think the location could be any better as it's within walking distance to everything. Buffet breakfast (included in room price) was better than expected with hot options. Three practical thoughts below, should you stay here:
1) Airport bus from PMO - Prestia e Comande - is 6 euros one way and runs frequently. Get off at Politeama and walk to the hotel in less than five minutes.
2) Two close grocery stores. The little MAX, three blocks south on via Francesco Bentivenga and the large FAMILA (open 24 hours) a few blocks north on via della Liberta.
3) You like pizza? Lucky you, because there's a branch of BIGA (rated best pizza in town) around the south corner from the Politeama. They offer specials of one slice plus an aperitivo (usually Aperol spritz) for 7 euros but they also do take-away and their staff are friendly and speak Engish.
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Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled solo
Room Tip: I got a good rate in off-off season but I believe their rates tend to be better than average all...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Franco M wrote a review Sept 2020
Rio de Janeiro, RJ4 contributions9 helpful votes
4.0 of 5 bubbles
Great location, very professional and kind staff.
Breakfast could be improved (Covid has forced to abandon the buffet).
TV is very small, nobody is more accostumed to this size (we actually did not watch TV).
Electric socket in the room are 'rare' and not well positioned.
In the end, a very good price-quality ratio.
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Date of stay: September 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Ivano Ferazzoli, Direttore generale at Ibis Styles Palermo Cristal
Responded 30 Sept 2020
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Ivano Ferazzoli, Direttore
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cqfp123 wrote a review Mar 2022
Los Angeles, California1,059 contribution594 helpful votes
3.0 of 5 bubbles
Stayed two nights. Centrally located. No soundproofing - noise from the hallway and the street. Decent size room with comfortable bed and pillows. Sufficient number of conveniently located power jacks. Bathroom with very tiny shower cabin. Good water pressure, but the handheld shower head was pointing at the wall and couldn't be adjusted because the swivel was too loose.
Good wifi. Breakfast with good selection.
The staff was a mixed bag. Some were very nice and helpful, but others were neither knowledgeable nor straightforward. Specifically, the receptionist on duty when I checked in said that she didn't know what the vaccination requirements were for guests vaccinated outside of Italy (hard to believe since it has been months since Italy started requiring hotel guests to provide proof of vaccination). Also, when I asked about the best way to get to the airport in the early morning, they tried to push their own transfer service for 60 euros, denying the existence of fixed rate city taxis for 45 euros, which I had read about online. I ended up calling my own cab.
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Date of stay: March 2022
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from ibis Styles Palermo Cristal, Servizi per gli ospiti/front office at Ibis Styles Palermo Cristal
Responded 27 Mar 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Palermo Cristal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. As regards the taxi fare, the night and holiday supplement must also be calculated. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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Periscope wrote a review Apr 2024
Lindesnes Municipality, Norway6,876 contributions212 helpful votes
4.0 of 5 bubbles
Nice hotel in a very central location of Palermo. Walking distance to all the major sights in historic Palermo and to the very nice yacht harbour. The check-in procedure were very good, fast and polite. The beds were very good and gave a good sleep. Very large and soft towels and a good shower. The aircondition could need a bit of an users instruction. Positive with windows that can be opened. I would have liked a safety lock on the door, it is locked but still feels a bit un-locked. The breakfast room in the basement were not the most inviting , though the breakfast was adequate with most of what you need to start the day. All in all, it was a good experience.
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Date of stay: April 2024
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
BB wrote a review Aug 2021
Orleans, France4 contributions2 helpful votes
4.0 of 5 bubbles
The Ibis Styles Palermo Cristal hotel is nice, well located (everything at a walking distance) and easy to find from Palermo airport (justake the bus to Palermo centrale, drop at Politeama and walk 5 minutes). The room was clean and relatevly large, breakfast was good even it was during covid. The staff was helpfull and friendly.. We recommend this hotel for a nice and easy visit of Palermo.
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Date of stay: July 2021
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Servizi per gli ospiti, Proprietario at Ibis Styles Palermo Cristal
Responded 11 Aug 2021
Dear guest, many thanks for your review. We appreciate it. We hope to see you again, all the best
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laura M wrote a review Oct 2021
36 contributions1 helpful vote
3.0 of 5 bubbles
This hotel was fine, but was nothing special. The room was a bit old fashioned and it had a broken mini-fridge but there was a kettle and tea (though no free bottled water as was advertised). There was little ants on the bathroom floor too. Our room had a good sized balcony though we had to climb out of the bathroom to get onto it.

On the plus size, it was in a good location, the staff was very friendly and the room was clean.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Servizi per gli ospiti, Proprietario at Ibis Styles Palermo Cristal
Responded 25 Oct 2021
Dear guest, many thanks for choosing us. In the minifridge we provide free bottled water, if you didn't find it, it's our fault and we are sorry for that. We hope you enjoyed your stay in Palermo. All the best
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davebroux70 asked a question Oct 2020
Luton, United Kingdom25 contributions3 helpful votes
Hi is there an iron in the room
Palermo, Italy2 contributions
Hello, the hotel does not provide iron in the room, there is a laundry & ironing service instead, please ask to the reception, kind regards, Ivano Ferazzoli, Hotel Manager
cs19642013 asked a question Oct 2017
Dublin, Ireland10 contributions22 helpful votes
Is there an iron in room
Palermo, Italy2 contributions
Good morning! We haven't ironing service in room, you can use our laundry service, please ask to the front desk, have a nice day!
cs19642013 asked a question Aug 2017
Dublin, Ireland10 contributions22 helpful votes
is there public transport from airport to hotel
Palermo, Italy2 contributions
Good morning! You can easily find the shuttle bus from airport to city center at arrivals gate, or use a cab, our hotel has a prefered rate, please contact us, thanks!
Answer from cs19642013
Dublin, Ireland10 contributions22 helpful votes
what is the best way to get to hotel from airport
margaretmadikian asked a question Jun 2017
Newcastle, Australia11 contributions6 helpful votes
The distance from Palermo station please and expected taxi cost Thank you Margaret
Answer from Eugenius58
Bucharest, Romania140 contributions72 helpful votes
About 1250 m (distance to the Central Station). The Central Station is on the same street but in the extreme opposite part. I think you can take a bus for 5-6 stations.
highlandbride wrote a tip 20 May
Los Angeles, California310 contributions204 helpful votes
3.0 of 5 bubbles
"Get a room facing the side streets, and avoid rooms across from stairs and elevators to reduce noise"
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Angelo Z wrote a tip Apr 2024
Niagara Falls, Canada37 contributions9 helpful votes
5.0 of 5 bubbles
"Their wonderful staff will arrange a take away breakfast for an early departure for a flight."
Read full review
cologne wrote a tip Aug 2023
Houston, United Kingdom10 contributions
4.0 of 5 bubbles
"If you don’t like the one they allocated, ask for a different one. Simples!"
Read full review
Dylan15046 wrote a tip Mar 2023
North Lawrence, New York87 contributions177 helpful votes
5.0 of 5 bubbles
"I got a good rate in off-off season but I believe their rates tend to be better than average all year long."
Read full review
Angeline R wrote a tip Sept 2019
Gouda, The Netherlands33 contributions28 helpful votes
3.0 of 5 bubbles
"Ask for a room on the side street."
Read full review
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PRICE RANGE
£82 - £137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cristal palace palermo, hotel cristal palace, palermo cristal palace
FORMERLY KNOWN AS
Cristal Palace Hotel
LOCATION
ItalySicilyProvince of PalermoPalermoPoliteama
NUMBER OF ROOMS
87
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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IBIS STYLES PALERMO CRISTAL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Ibis Styles Palermo Cristal
Which popular attractions are close to Ibis Styles Palermo Cristal?
Nearby attractions include Teatro Politeama Garibaldi (0.2 miles), Teatro Massimo (0.3 miles), and Museo Archeologico Regionale "Antonino Salinas" (0.3 miles).
What are some of the property amenities at Ibis Styles Palermo Cristal?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Ibis Styles Palermo Cristal?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Ibis Styles Palermo Cristal?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Ibis Styles Palermo Cristal?
Yes, paid private parking on-site, paid private parking nearby, and secured parking are available to guests.
What are some restaurants close to Ibis Styles Palermo Cristal?
Conveniently located restaurants include Scjavuru, Sapori Perduti, and Ristorantino Pizzeria Leone & B&B.
Are any cleaning services offered at Ibis Styles Palermo Cristal?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Ibis Styles Palermo Cristal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Ibis Styles Palermo Cristal offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Ibis Styles Palermo Cristal?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Ibis Styles Palermo Cristal?
Many travellers enjoy visiting Palazzo Drago Airoldi di Santa Colomba (0.7 miles), Oratorio di Santa Cita (0.3 miles), and Palazzo Steri - Chiaromonte - Carcere dei penitenziati (0.7 miles).
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