Massimo Plaza Hotel
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Massimo Plaza Hotel

Via Maqueda 437, 90133, Palermo, Sicily Italy
Traveller (146)
in viaggio per lavoro: non ho avuto neanche il tempo di aprire la valigia, ma il Mac Book sì!
Room & Suite (166)
Lobby Bar at the Massimo Plaza Hotel
Dining (30)

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Fully refundable before Thu, 6 Jun
Breakfast included
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£203
Fully refundable before Thu, 6 Jun
Breakfast included
Get rewarded with One Key
£203
Fully refundable before Wed, 5 Jun
Breakfast included
£203
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

4.5
#6 of 114 hotels in Palermo
4.9 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Room with Teatro Massimo view! ...Located in the heart of the historical center a few minutes from all monumental and artistical attractions of Palermo, Massimo Plaza is a boutique hotel de charme, where each detail is designed to give comfort and make your stay enjoyable. The access of the hotel is a precious stairway, made of marble "Red Ammonite", with obvious Ammonite fossils typical of buildings erected at the end of the seventeenth century in Palermo. The rooms are all provided with air conditioning, SKY TV LED, free wi-fi, minibar and safe. The warm colors and the the impeccable finishes create an atmosphere that pampers the customer to whom is reserved a personalized welcome. The superior rooms have a balcony overlooking the theatre. Breakfast is customized and it is served in the room. Fresh food for celiacs and for other food intolerances. All the staff of Massimo Plaza, friendly and professional, is at your disposal 24 hours on 24. (There are no rooms and common areas accessible to people with impaired mobility)
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Babysitting
Books, DVDs, music for children
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Spa
Parking
Wifi
Bar / lounge
Coffee shop
Breakfast available
Breakfast in the room
Complimentary welcome drink
Children's television networks
Car hire
Taxi service
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Doorperson
Umbrella
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Blackout curtains
Soundproof rooms
Air conditioning
Desk
Coffee / tea maker
Flatscreen TV
Sofa bed
Bidet
Housekeeping
Room service
Safe
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
Room types
City view
Landmark view
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
City View
Great View
Languages Spoken
English, French, Spanish, Italian

Location

Via Maqueda 437, 90133, Palermo, Sicily Italy
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Punta Raisi Airport
14.4 mi
See all flights
Birgi Airport
49.7 mi
See all flights
691Reviews19Q+A76Room tips

Reviews
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Detailed Reviews
R0vers1883 wrote a review Jul 2020
Yeovil, United Kingdom9 contributions12 helpful votes
4.0 of 5 bubbles
Excellent customer service. Staff all spoke very good English and were courteous and engaging. The location is super right opposite the Massimo Theatre and on the main street Via Maqueda where there are lots of street food options and trattorias down the numerous side streets. The cathedral and normal palace are within walking distance. It is about a 20 minute walk to the railway station so we made use of the airport transfer service which was great. On arrival the staff carried our bags up the stairs into the hotel. All staff wear face masks and there is plenty of hand sanitiser available. Breakfast was served in the room to reduce risk of covid. Minor downside was that the safe was not working when we arrived. However, this was quickly fixed and meanwhile the hotel looked after our valuables. Our room was at the back of the hotel with no view but it was very clean, comfortable and quiet. Palermo is interesting. I would definitely recommend this hotel for a one or two night stay.
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Date of stay: July 2020
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lee M wrote a review Jan 2020
Carlton433 contributions226 helpful votes
5.0 of 5 bubbles
We stayed 3 nights at Massimo Plaza, and this was our second visit to Palermo. The location of this hotel can't be beaten, its terrific, right in the centre of everything. We took the bus from the airport and walked 10mins to the hotel, its well signed and easy to find, just opposite the theatre. It is up stairs, but the wonderful staff will help with your bags, although there may be issues if you have mobility issues. The staff are terrific here, helpful, generous and quick to respond. The breakfast (we opted to have it in our room) was right on time, fresh, warm and delicious. There is some street noise( we asked for a room at the front with a balcony) but this stops around 10pm and I must say the talent of the bands playing was really good, we enjoyed listening to them.
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Date of stay: January 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Massimoplaza, Receptionist C. at Massimo Plaza Hotel
Responded 26 Feb 2020
Dear Guest, Thank you very much for choosing Massimo Plaza Hotel and for taking the time for this kind review. It is a real pleasure for us to read that you enjoyed your stay at our Hotel: this is our mission! We really look forward to welcoming you again and as soon as possible. Best regards.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carola wrote a review Feb 2024
Bathgate, United Kingdom11 contributions
5.0 of 5 bubbles
My husband and I went as part of a relatively elderly group of 10 friends to Palermo for 5 days and the Hotel suited us all excellently. The location was very good, directly opposite the Opera house (to which we went for a performance) with numerous cafes bars and restaurants in the vicinity and with all the major sites of the city within a twenty minute walk. The staff were extremely welcoming, and helpful beyond the call of duty. We had a "superior" room which was spacious and comfortable and cleaned daily. Breakfast was served in the bedroom (for fewer people it could have been served at the bar but they asked us to take room service and the timing worked well). Breakfast menus a little limited (either "sweet with excellent croissants and pastries OR not sweet with cheese and cold cuts) but very nice. It was good value for money --we did go in January though. Entrance was straight up steps from the street so a little daunting but we thoroughly enjoyed our stay and hope to go again.
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Date of stay: January 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Massimo Plaza Hotel Palermo, Direttore generale at Massimo Plaza Hotel
Responded 19 Apr 2024
Dear Guest, thank you for choosing us and for spending such nice words about our hotel,services and staff. We really hope we will have the chance to have you as our Guests again in the future and in the maintime we are sending you our kindest regards.
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vardi2015 wrote a review Mar 2020
Tel Aviv, Israel43 contributions29 helpful votes
1.0 of 5 bubbles
The staff at the reception were very uncooperative and antipathetic. They gave us rooms at the second floor that were dirty and very badly maintained. A bed was broken. The shower was broken in another room. The glass was broken in two rooms. some of the rooms were stinking and not clean, When we asked to change they lied and said the hotel was full and than we found out that all the sicth floor was empty. when we asked for more pillows they said they don't have more pillows and later we found out they have a lot, and so forth.
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Date of stay: August 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Massimo Plaza Hotel Palermo, Direttore generale at Massimo Plaza Hotel
Responded 19 Jul 2020
Si tratta di una frode. Di una recensione FALSA. La struttura di cui si parla non è il Massimo Plaza Hotel. Tutto dimostrabile dal fatto che niente di cio' descritto corrisponde alla realta' dei fatti. Speriamo che questa recensione venga rimossa direttamente da tripadvisor
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
BarkingBug wrote a review Jun 2022
London, United Kingdom152 contributions58 helpful votes
5.0 of 5 bubbles
We originally booked our trip in January 2020, and due to Covid, and several cancellations, we finally got to Palermo 29th May 2022! The staff at this Hotel have been amazing and so helpful, going out of their way to assist with our several cancellations (which was out of our hands). We were made to feel so welcome from the minute we stepped inside. Our Room (103) was lovely and although close to reception it was incredibly quiet. Breakfast was served in our room, and it was tasty, plentiful and delicious. Our room was cleaned daily. It is situated opposite Teatro Massimo, which makes it ideal for exploring the City. We could not find fault at all with the Staff and the Hotel. A Big Thank you to you all.
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Date of stay: May 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
diam0nd_traveller wrote a review Jan 2023
Dubai, United Arab Emirates88 contributions107 helpful votes
3.0 of 5 bubbles
We had a nice stay in the centre of Palermo, rooms were clean and the hotel staff were very responsive to our requests and breakfast although simple was satisfying.
The location was great, right opposite the opera house and made a good base for exploring the city further.

What I didn't like was ...

- The bed was uncomfortable and I woke up with a sore back over several nights in a row.
- I have bad knees and you have to walk up the steps to the first floor where the reception is situated . This information wasn't available when booking and i'd of stayed elsewhere if I knew this.

Also of note, but unrelated to the hotel is that the taxis in Sicily were significantly over-priced, for example : Mondello Beach (EUR 30), Harbour (EUR 15) etc
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Date of stay: December 2022
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bibs48 wrote a review Oct 2023
Buffalo, New York20 contributions27 helpful votes
5.0 of 5 bubbles
The Massimo Plaza Hotel is a very exceptional hotel in the heart of Palermo. It is directly across from the third largest opera house in the world, Teatro Massimo. The hotel offers spacious rooms which every amenity. Our room had a balcony overlooking a large, busy piazza. The location is perfect with access to public transportation only a short walk away. Breakfast was served daily either in our room or in a very esthetically pleasing room. Housekeeping attended to our room as soon as we left the hotel for the day. The 24 hour/day front desk staff could not have been friendlier or more helpful. We felt very pampered as we were assisted by Christian, Jenny and/or Francesca with restaurant/taxi reservations, help with directions or just anything we might have needed. To say our stay here was wonderful is a serious understatement! We would highly recommend this hotel to anyone who wants luxury at an affordable price!
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The hotel is on a pedestrian street with many of restaurants, shops, etc.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
osolemio10 wrote a review Oct 2021
Alton Barnes, United Kingdom38 contributions66 helpful votes
2.0 of 5 bubbles
We stayed for one night to go to the theatre. The location is excellent, central, opposite the theatre. This is the only plus.
The room is good, in that the bed is comfortable and the shower works, but that is about it.
No telephone in the room to contact the reception.
No working television
Poor breakfast in the room as there is no breakfast served in a buffet area.
Room is noisy.
Is it a 4 star hotel???? No way!!
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Massimo Plaza Hotel Palermo, Direttore generale at Massimo Plaza Hotel
Responded 29 Jun 2022
Gentile Ospite, RingraziandoLa per averci scelto in occasione del Suo soggiorno a Palermo, ricordandoci bene di Lei, preferiamo risponderLe in italiano. Siamo lieti che abbia apprezzato la posizione del nostro hotel, il comfort dei nostri letti e la funzionalità delle nostre docce. Per quanto concerne la televisione, siamo spiacenti che non si sia confrontata con noi, ne avrebbe sicuramente apprezzato la funzionalità considerato il pacchetto Sky Gold a Sua disposizione. Per il telefono, come anticipato al check-in, era in manutenzione per un guasto, pertanto ci sentiamo di sincerare chi ci legge che tutte le nostre camere dispongono di telefono privato. Ci dispiace che non abbia apprezzato neanche la prima colazione... Ci impegniamo quotidianamente per garantirne un'ampia proposta, un'eccellente qualità e soprattutto ci pregiamo di servirLa noi ai nostri clienti, motivo per il quale non ha trovato il buffet. Cordiali saluti.
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04101andbeyond wrote a review Mar 2020
Portland, Maine47 contributions20 helpful votes
5.0 of 5 bubbles
We can’t say enough about the customer service of this hotel. We have had to change our plans due to the virus. This hotel has been the most flexible with us in changing our dates and helping us make sure or Sicily vacation can still happen. Our thoughts are with the Italians during this time and we can’t wait to be there in January!
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Date of stay: March 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Eileen F wrote a review Oct 2023
6 contributions4 helpful votes
5.0 of 5 bubbles
The Massimo Plaza Hotel is a wonderful, luxurious hotel in the heart of Palermo! The rooms were spacious and beyond comfortable! We had our choice of having a continental breakfast delivered to our room or set up in a beautiful eating area in the hotel. The staff was professional and could not be more helpful with restaurant reservations, directions and transportation. They were there 24 hours/day to meet any and all of our needs. The hotel staff, in particular, Christian, Jennie and Francesca gave us individual attention with the utmost in customer service. We cannot recommend this hotel enough for it's location, ambience and hotel staff!
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Date of stay: September 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
Room Tip: The hotel is directly across from the Teatro Massimo, opera house in Palermo. We took the tour...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Palermo3 contributions2 helpful votes
Dear Shannon M Thank you for for the kind request, we are pleased to inform you that Massimo Plaza Hotel have triple rooms. Please contact us by phone (and whatsapp) on +39 091325657 Best regards.
Palermo3 contributions2 helpful votes
Dear Keuth and Sheila, Thank you for contacting us, we are pleased to inform you that Massimo Plaza Hotel is located in the historic center of Palermo, close to the most important attractions. The nearest beach is about 20 minutes away and is the beautiful Mondello beach. It can be easily reached by taxi at a rate of around € 15 per way or by city bus ( Amat no.806) We are at your disposal for any further information. Yours sincerely.
William M asked a question Feb 2019
Hong Kong, China2 contributions
Pls advice the car park map? How can I drive in?
Answer from maryglover
Cardiff, United Kingdom67 contributions36 helpful votes
It is quite difficult if you have a passenger with you they need to go into reception and a staff member will take you to the car park. It’s easy once you have found it!
Gordon J asked a question Jan 2019
Greater Melbourne, Australia20 contributions47 helpful votes
Is there car parking available?
wack0jack0uk wrote a tip Jan 2024
Edinburgh, United Kingdom3 contributions3 helpful votes
5.0 of 5 bubbles
"The Hotel entrance is up some steep steps "
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Bibs48 wrote a tip Oct 2023
Buffalo, New York20 contributions27 helpful votes
5.0 of 5 bubbles
"The hotel is on a pedestrian street with many of restaurants, shops, etc."
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Eileen F wrote a tip Oct 2023
6 contributions4 helpful votes
5.0 of 5 bubbles
"The hotel is directly across from the Teatro Massimo, opera house in Palermo. We took the tour and found it very informative and impressive."
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Nico wrote a tip Aug 2023
France8 contributions6 helpful votes
1.0 of 5 bubbles
"The hotel area is a limited access zone. The car park may be very difficult to access."
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Cjudd73 wrote a tip Apr 2023
Hadleigh, United Kingdom41 contributions12 helpful votes
5.0 of 5 bubbles
"No parking but very central. Probably not very kid friendly."
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Not the right property for you?
There are more places to choose from in the Palermo area.
PRICE RANGE
£137 - £223 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
massimo plaza palermo, hotel massimo plaza
LOCATION
ItalySicilyProvince of PalermoPalermoSeralcadio
NUMBER OF ROOMS
11
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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MASSIMO PLAZA HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Massimo Plaza Hotel
Which popular attractions are close to Massimo Plaza Hotel?
Nearby attractions include Nobile e Monumentale Chiesa dell'Immacolata Concezione al Capo (0.3 miles), Oratorio di Santa Cita (0.3 miles), and Chiesa di San Domenico (0.3 miles).
What are some of the property amenities at Massimo Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
Which room amenities are available at Massimo Plaza Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Massimo Plaza Hotel?
Guests can enjoy free breakfast, a lounge, and a free welcome drink during their stay.
Is parking available at Massimo Plaza Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Massimo Plaza Hotel?
Conveniently located restaurants include Biga Genio e Farina, Dolce Capo, and Finch Sushi.
Does Massimo Plaza Hotel have airport transportation?
Yes, Massimo Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Massimo Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Massimo Plaza Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Massimo Plaza Hotel?
The staff speaks multiple languages, including English, Spanish, French, and Italian.
Are there any historical sites close to Massimo Plaza Hotel?
Many travellers enjoy visiting Palazzo Drago Airoldi di Santa Colomba (0.4 miles), Oratorio di Santa Cita (0.3 miles), and Palazzo Steri - Chiaromonte - Carcere dei penitenziati (0.6 miles).
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