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Mercure Palermo Centro

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Traveller (422)
Room & Suite (261)
Dining (31)
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Overview
  • Excellent28%
  • Very good50%
  • Average16%
  • Poor4%
  • Terrible2%
Travellers talk about
“modern hotel”(14 reviews)
“via roma”(21 reviews)
“free wifi”(17 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Room Service
Suites
Bar/Lounge
4 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,997)
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424 results
Traveller rating
113
184
79
32
16
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Time of year
LanguageEnglish
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113
184
79
32
16
Show reviews that mention
All reviewsmodern hotelvia romafree wifigood sizelarge balconycakesitalian hotelscannoliexcellent locationlobby areawalking distanceside streetbreakfast was includedcentral locationperfect hotelhop on hop off busspacious room
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1 - 5 of 424 reviews
Reviewed 2 weeks ago

This hotel offers a great location! This is so close from many center of attractions and this can be reached within walking distance in which we can find easily shopping avenues as well as local restaurants which are great to know. Also, this hotel is...More

Thank AnthonySteven
Reviewed 2 weeks ago

The hotel was very modern and clean. The staff was okay, and the drinks and food a bit overpriced. The rooms were comfortable but a bit cramped. The breakfast was very good. The hotel is located a bit far from a-lot of the sights, but...More

Thank Collin W
Response from AndreaStancato, General Manager at Mercure Palermo CentroResponded 1 week ago

Dear Guest, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 4 weeks ago

Run down hotel rooms in need of renovation. No complimentary coffee or tea in the bedrooms . Varied breakfast items but not regularly refilled. Main advantage of the hotel is its central location at walking distance to main monuments and bus stop to the airport....More

1  Thank Mozabit
Response from AndreaStancato, General Manager at Mercure Palermo CentroResponded 1 week ago

Dear Guest, thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent...More

Reviewed 14 May 2018 via mobile

Nice hotel but the beds can best described as painful. The matress is hard and could be described as prison mattress quality. We're looking forward to going to our next hotel for some back relief.,.,............More

Thank David H
Response from AndreaStancato, General Manager at Mercure Palermo CentroResponded 4 weeks ago

dear Mr David, Thank you for taking the time to share your feedback. Our matress are all new they have less than one year, probably they are hard for this reason but you are the first who had problems. I'dont know how hard are prison...More

Reviewed 9 May 2018

Went to Mercure Palermo Centro with a group. There was an issue with a guest, and Gaetano was very helpful in providing a solution. He was friendly and professional and dealt with the issue in a calm manner. The hotel is in a great location,...More

Thank Sama M
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Bar/Lounge
Details
Price range
US$75 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Palermo
#10 Family Hotel in Palermo
#15 Luxury Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$75 - US$403 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Palermo
#10 Family Hotel in Palermo
#15 Luxury Hotel in Palermo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (422)
Room & Suite (261)
Dining (31)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
Tony H
27 August 2017|
Answer
Response from AndreaStancato | Property representative |
Good evening Mr Tony. You will find a minibar. For evrything you can contact our kitchen!!! Regards Andrea Stancato
0
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Google Translation
Tony H
27 August 2017|
AnswerShow all 3 answers
Response from AndreaStancato | Property representative |
Der Mrs Kate!!! Thank you for your help. You infos are perfect!!! Regards Andrea Stancato
0
Votes
Google Translation
Daithi007
15 June 2017|
AnswerShow all 2 answers
Response from AndreaStancato | Property representative |
Dear Sir, Yes, there is a safe in the room. Many Thanks
0
Votes
Google Translation
Room Tips
"Kamar lantai atas disisi utara memiliki view yang bagus"
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"Walking distance from Politiema square airport bus stop."
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"Rooms at back overlook quieter street -- but there were some barking dogs !!"
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"Ours overlooked the street and there was no noise at night"
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