Hotel Borgo Pantano
Traversa Fontana Mortella, 13 int. 4, 96100, Syracuse, Sicily Italy
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About
#58 of 11,107 hotels in Sicily
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Travellers' Choice
Discover the Hotel Borgo Pantano, a 4 star hotel is just 7 miles from the center and the beaches of Syracuse, Italy. An ideal compromise between the countryside, sea and city of art, surrounded by nature, within the nature reserve “Cyane and Saline.” The Hotel Borgo Pantano is located on the site of an ancient farmhouse dating back to 1861, originally a farm property, full of orange trees, lemons, olives, has been completely refurbished in 2009. The challenging architectural recovery was personally supervised by the owners , who are committed to ensure that the charm of the structure remained intact, in full respect of its authenticity. The Hotel is spread over an area of 30,000 square meters, with the outstanding scenic pool, the charming Sicilian citrus grove and the large park with relaxation areas and reading, which guarantee every guest a pleasant privacy. Hotel Borgo Pantano offers many services A modern wellness center with sauna, whirlpool, emotional shower with aroma therapy and color therapy, plus a lovely sitting area to enjoy excellent teas. The hotel is also equipped with a bar, a splendid panoramic pool designed with a special entrance to “beach effect”; elegant restaurant with typical Sicilian cuisine, elegantly furnished rooms with different styles, rooms and suites with bath iacuzzi inotre all rooms are equipped with safe, minibar, LCD TV and free wi-if free. And even outside the hotel is surrounded by a spacious and beautifully landscaped garden planted with playground for the little ones, a multilingual reception, a multilingual library, an indoor games room with table tennis – table football – Nintendo Wii , discover more »
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Parking
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Swimup bar
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Car hire
Banquet room
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Family
Languages Spoken
English, French, German, Italian
Location
Traversa Fontana Mortella, 13 int. 4, 96100, Syracuse, Sicily Italy
Name/address in local language
Getting there
Car HireSee all Syracuse car hire
1735Reviews25Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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(English below) Lavoro da anni nel settore turistico, ho dormito un po’ ovunque e l’unico posto in cui sento di tornare al termine di una vacanza è casa. Qui no. Qui si arriva e non si vorrebbe mai andare via. Qui è casa. Qui è silenzio, natura, attenzione al dettaglio, cura dei particolari. Qui è il sorriso di chi sta in reception e di chi lavora nella sala colazioni (esperienza davvero stellare, che non teme confronto coi migliori boutique hotel a 5 stelle. Lo si deve ammettere: è decisamente migliore!), è l’accoglienza del ristorante e della bellissima zona piscina. Esci da questo luogo pensando a come rendere casa tua più simile a qui e, se ci si pensa, non capita spesso girovagando per le strutture alberghiere. Posti belli, per carità, ma difficilmente non ti fanno rimpiangere per qualsivoglia motivo casa tua. Giusy ha una visione che persegue e che qui si sente, si avverte: tutto il progetto e il luogo sono impregnati di rispetto e cura, di bellezza e pace. Un luogo davvero magico, sospeso tra i mondi. Stare qui è vivere una poesia. ENGLISH I have been working in the tourism industry for years, I have slept almost everywhere and the only place I feel like returning to (at the end of every vacation or job trip) is home. This doesn’t happen at Borgo Pantano. You arrive here and you don't want/feel to leave. Here is home. Here it is silence, nature, attention to details, care. Here it is the smile of those at the reception and of those who work in the breakfast room (a truly stellar experience, which does not fear any comparison with the best 5-star boutique hotels’ one - I must admit: is FAR better!), it is the welcome of the restaurant and the stunning swimming pool area. You leave this place thinking about how to make your own home more like Borgo Pantano and, if you think about it, it doesn't happen often while wandering around hotel facilities. Beautiful places, for goodness sake, but they all, at a certain point, make you miss your home for some reason. Giusy has a vision that she pursues and that can be easily felt here: the entire project and the place are filled with respect and care, with beauty and peace. A truly magical place, suspended between worlds. Staying here is like living in a poem.…
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Date of stay: October 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from BorgoPantano Hotel, Altro at Hotel Borgo Pantano
Responded 2 weeks ago
Caro Franco, siamo davvero felici per questa fantastica recensione che giunge a coronamento perfetto della stagione appena conclusa. aspettiamo te e i nostri amati ospiti nel 2024. Dear Franco, we are really happy about this fantastic review, which is the perfect culmination of the season that has just ended. We look forward to seeing you and our beloved guests in 2024.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have stayed in five star hotels around the world, both boutique and known chains like Rocco Forte hotels. Some we would return to and some we would not. Hotel Borgo Pantano is top of the list of places we want to come back to. What an oasis of relaxation! The hotel is only 15 minutes from the magical jewel box town of Ortigia but yet it feels like an oasis of calm, just 7 kilometres away. We made use of their daily shuttle service and also the special deal with the local taxi service when the shuttle times did not suit our schedule. It is very easy to have dinner in the town of Ortigia and get a taxi back to the hotel, if you want to experience the magic or Ortigia at night (parking your car in Ortigia is a pain, so do use their shuttle and taxi arrangements). We ate most of our meals at the restaurant at the hotel and it was consistently excellent. We love seafood and everything on the menu was fantastic. The service at the restaurant is excellent and the atmosphere of dining in the romantic setting is very special. Our Unique Suite was full of character and had plenty of room for us. We loved the spa bath upstairs and the split level suite. The air conditioning worked perfectly, which was a relief in the humid Sicilian late Summer. It is perfectly quiet so you will get a very good nights sleep here. Breakfast is extensive and is a balance of sweet and savoury items. If you can't find anything there to like I question your enjoyment of food. The grounds of the hotel are just BEAUTIFUL. I loved all the little touches like the hammocks and lounges in the grounds to relax in. The pool is huge and never felt crowded. We had coffees and Aperol Spritz sundowners by the pool from the poolside cafe, which was so relaxing. Most of all though, what makes this place special, are the staff. The staff here are magnificent in making you feel welcome. A big shout out to Manuela who was always excellent in helping us. Also Ana (I think) who checked us in and of course the incredible Giusi who takes a hands-on approach to running her wonderful hotel. It was incredibly satisfying to see a strong women running such an excellent hotel so professionally to such a high standard in male dominated Sicily. We can't wait to return here. Just a tip: its an easy one hour drive from Catania Airport to here in a rental car. You may have seen reviews saying the roads aren't great. It is true that there are some bad pot holes in some of the local roads but we had a small SUV which didn't have any issues with the roads. The parking at the hotel is very easy. You then have the option to get to the UNESCO town on Noto which is only 45 minutes away, or the place we loved, Modica, which is an hour away. There is so much to see in the area, or you can just relax and enjoy the beautiful grounds of the hotel. We are already trying to work out when we can fit in a vacation back to this fabulous place!…
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: The Unique Suites are split level. The air con reaches perfectly into the upstairs bedroom.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
4 Helpful votes
Helpful
Response from BorgoPantano Hotel, Altro at Hotel Borgo Pantano
Responded 4 weeks ago
Dear Guest, we are so grateful for your wonderful review. Even we could not have described ourselves better. Giusi was particularly touched by your words and your sensibility in understanding the difficulties which a woman running a solo expertise business in Sicily may face. thanks from the bottom of her heart !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Such a lovely hotel in a quiet spot, with beautiful gardens, pools and rooms. The staff were friendly, helpful and generally all round great. The food was always tasty and the restaurant beautiful. And the breakfast spread is a sight to behold! It was our daughter's birthday whilst we were there and they made a great cake for her and sang happy birthday. It is a bit out of town so if you want to see places, hire a car. There is a shuttle service every day though down into Ortigia which was a good price. Thank you everyone at the Hotel Borgo Pantano, you were fantastic.
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
This is one of the most relaxing resorts that we have stayed at over the years. We had an executive junior suite which did not disappoint. As others have mentioned, the daily breakfast was extensive and offered an array of both savory and sweet options. We enjoyed spending what little free time that we had at the pool...we could have used a few days more just to enjoy the resort's large property!! The staff was very friendly and helpful as well. If we ever return to this area we would definitely stay again.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
Room Tip: if you don't want to drive to Ortigia, the resort offers a shuttle for a fee at set hours. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from BorgoPantano Hotel, Altro at Hotel Borgo Pantano
Responded 16 Oct 2023
Dear guests, we are really grateful for your kind review. See you to your next holiday in Sicily !
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stayed here 3 nights, the hotel is modern very clean and comfortable with very professional and helpful staff. All set in beautiful relaxing surroundings. The location is conveniently located to reach Siracusa with a shuttle service to the city (book @ €15 return x room). The breakfast was very good with a very extensive selection to choose from and along with the restaurant service helpful with pleasant atmospher. The large pool is beautiful, well maintained and a plesure to swim in. The staff are very attentive and their knowlede of the area excelant and very helpful. All in all a great experience so we would happily stay here again.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from BorgoPantano Hotel, Altro at Hotel Borgo Pantano
Responded 16 Oct 2023
Dear guest, we are very glad that you enjoyed so much your holiday in our hotel. Your smile is our energy .
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
The place is a beautiful oasis of calm and natural surroundings. The staff too many to mention are a credit to Josie and the hotel. They are truly professional and willing to help with anything, nothing is to much trouble. The shuttle service is reliable and excellent value. Siracusa and Ortigia are both great places to visit. Will definitely return in the future, need to go home and rest my stomach from all the fabulous food served every day. Half board is excellent
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Bring mosquito spray as we didn’t but the hotel had some we could use
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from BorgoPantano Hotel, Altro at Hotel Borgo Pantano
Responded 26 Sept 2023
Dear Guest, we are grateful for your kind review. Glad you enjoyed so much the hotel and the food.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are 4 hotels in the world that I would stay at again, and this is the only one that I actually have. It’s a little bit of paradise, close to one of my favourite places anywhere, Ortigia. The hotel is spotlessly clean, our room this time was a Junior Suite which was spacious and comfortable. The restaurant food is very good for a hotel and quite reasonably priced. Breakfast has to be seen to be believed - fantastic selection of all sorts. The pool is a big, free-form affair - warm and very clean. The staff are all warm, friendly and helpful. This, our second stay, was lovely. Very highly recommended but book early, it always seems busy. (Can’t imagine why! Lol)
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Response from BorgoPantano Hotel, Altro at Hotel Borgo Pantano
Responded 26 Sept 2023
Dear guest, we cannot be more proud to be listed as one of your favorite hotel in the world. We thank you for your lovely review. A huge hug by Giusi and the whole staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Being here before we had an idea what to expect, the surroundings,the breakfast,some of the staff over the years may have changed but all have remained very helpful,friendly and professional. The owner Giusy surely sets the example, it shows she runs the hotel with love,she is very hands on and makes sure her guests are enjoying their stay. Super highly recommended
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BorgoPantano Hotel, Altro at Hotel Borgo Pantano
Responded 9 Sept 2023
My dear guests, I am so grateful for your words. We really look forward to welcome you again in the future, By me and the whole team of Borgo Pantano a huge thank you. Giusi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
People: Every member of staff we interacted with - including the very attentive owner- was fantastic. Very helpful, friendly & nothing was too much trouble. Location: Exactly as described by the hotel…in the middle of nowhere! But it is quiet and relaxed; a nice contrast to Syracuse / Ortigia which are 15/20 mins away. The hotel provides a shuttle mini bus ( i think) 4 times a day @ 15 euro with the last one going in at 4.30 and coming back at 7.30. In addition they have a deal with an excellent taxi firm (25 euro) that we used quite a few times. Driving and parking in Ortigia at night wasn’t much fun as it was really busy so we much preferred the shuttle/taxi option. Room: We chose to upgrade to an Exec Junior Suite (from a junior suite). The attraction was that this room type has a balcony/private outdoor space. On reflection I’m not sure this was necessary. There wasn’t any view from the balcony to speak of and the space itself was large but bland with just a couple of chairs and small table. These rooms seem to be favoured by families (the rooms are split level so you can put beds downstairs) so they were a bit noisier than might otherwise been the case. But more importantly there were lots of nicer places to sit within the hotel, such as around the pool, in the gardens or courtyard. Pool & grounds: All fantastic. Spacious. Lovely. Quiet. Food: Good overall. Breakfast consists of an extraordinary spread of pastries, savouries, cakes and an eggs/bacon option. Lunch and Dinner options (with daily specials available at Dinner) were ok/good with a short but well chosen and not overly expensive wine list. We ate in the hotel at night a number of times because it was such an easy option & nice setting. Overall: A really nice hotel and would recommend; especially if you have a car and the relaxed environment is what you are looking for.…
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
Helpful
Response from BorgoPantano Hotel, Altro at Hotel Borgo Pantano
Responded 9 Sept 2023
Dear Guest, thank you for your nice review. We hope that you can come back in the future and promote us "with flying colors"
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Borgo Pantano was the perfect home base for our day trips to Siracusa, Noto, and San Lorenzo. From the moment we checked in, we were greeted with warm and friendly service. We got there a little early, but were allowed to check our luggage, get changed into our suits and go use the amazing pools and explore the beautiful grounds! It was so hot while we were there, so having a hotel with a pool was a must. We did travel as a family. This hotel is very family friendly. They have a kids day club. I am not sure of the details but want to say it might be included, but not sure as my kids did not partake. There is a playroom for kids, and a separate kiddie pool tucked away near a small playground. But my kids enjoyed the main pool that has a nice shallow area and ledge to hang out on. We stayed in the family suit, which was a great size and super clean. The breakfast was the best we had during our time in Sicily. A great variety and some nice different options each day. Siracusa & Ortigia is only a short 10-15 min drive. Once you get to the main road it is pretty much a straight shot. If driving to the hotel there are two roads to get there and one of them has some huge pot holes, so either be careful or confirm the address to put into your GPS. We also had the hotel make a reservation for us at Lido Beach Agua in San Lorenzo, which they get at a lower rate vs booking it on your own. It was a beautiful beach club. I can't say enough about this hotel and will certainly be back the next time we are in Sicily! …
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: You will want a car. Unless you are planning on just staying at the hotel and take...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from BorgoPantano Hotel, Altro at Hotel Borgo Pantano
Responded 9 Sept 2023
Dear Guests, you actually said enough and even more: you report such an accurate image of our hotel and we are grateful for that. See you next time, hoping it could be soon Giusi
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$173 - US$256 (Based on Average Rates for a Standard Room)
LOCATION
ItalySicilyProvince of SyracuseSyracuse
NUMBER OF ROOMS
32
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Claim Your ListingHOTEL BORGO PANTANO - Updated 2023 Reviews (Syracuse, Italy)
Frequently Asked Questions about Hotel Borgo Pantano
Which popular attractions are close to Hotel Borgo Pantano?
Nearby attractions include Ortigia (4.2 miles), Aretusa Ceramiche & Souvenir (4.0 miles), and Tecnoparco Museo di Archimede (3.8 miles).
What are some of the property amenities at Hotel Borgo Pantano?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Hotel Borgo Pantano?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Borgo Pantano?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to Hotel Borgo Pantano?
Conveniently located restaurants include Ranieri - Cucina, Chiacchiere E Vino - Ortigia, Ammucca - Sicilian Quality Meat Food, and Don Peppinu Siracusa.
Are there opportunities to exercise at Hotel Borgo Pantano?
Yes, guests have access to a pool and a sauna during their stay.
Does Hotel Borgo Pantano have airport transportation?
Yes, Hotel Borgo Pantano offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Borgo Pantano?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Borgo Pantano?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Borgo Pantano?
The staff speaks multiple languages, including English, French, German, and Italian.