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The St. Regis Florence

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The St. Regis Florence
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1,159 Reviews from our TripAdvisor Community

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Showing 933: English reviews
Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

St Regis is very well located walking distanve to Ponte Vecchio and to Via de’ Tornabuoni (main shopping street). The hotel is nice and the service is actually great... very well trained and curteous staff. Food is tasty and they have a very nice Sabering ritual at 7pm every evening where they open a bottle of cham6with a sword and...

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Helpful?
Thank suzysuzanne
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear suzysuzanne, allow em tothank you for sharing your wonderful experience at The St. Regis Florence. We are proud that you appreciated our Champagne Ritual: one of the most emblematic moments in order to recognize the unequivocal St. Regis Brand Identity all over the world. We look forward to welcoming you back for another indelible stay. Sincerely, Ombretta - The...

Jacksonville, Florida
Reviewed 3 weeks ago

Last year we stayed at the St. Regis in Florence and had the best experience ever. The Hotel is perfection inside and out with the best service of any hotel. This year, in late Dec. our travels took us mainly to Rome and since the St Regis there was under some renovations we stayed at an alternate hotel. We took...

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2Thank SC568
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear SC568, as you have experienced, once that you come to the St. Regis Florence the impressions of your presence will remain for years and years. Please, do let me know when you're planning your next journey to Florence, so I could have the pleasure to assist you with any of your reservation details prior to arrival. I look forward...

Nashville, Tennessee
Reviewed 3 weeks ago

The St. Regis is our favorite hotel in our favorite city in the world. On this vacation we stayed here, at a Four Seasons in Lisbon, and a magnificent Country Manor House outside London. This was our top choice. The hotel has a great location, overlooking the Arno River with a distant view of the Ponte Vecchio. When we travel,...

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4Thank Tom E
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Tom E, First of all allow us to thank you for choosing for the umpteenth time the St. Regis as your exclusive address in Florence. Allow us also to tell you that it’s really rewarding for us to know that you appreciated all our efforts in giving you the beautiful upgrade. We definitely look at welcoming you again, and...

Upland, California
Reviewed 3 weeks ago via mobile

Very old building, but already renovated & well maintained. Used to be private owned house. Helpfull front staffs. Spacious room & bathroom. Great amenities. Breakfast & Dinner also good. You can order variety of breakfast instead of the buffet that already served.

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1Thank elin_foodlovers
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear elin_foodlovers,We are delighted to read that you have truly enjoyed our facilities and were satisfied with the overall provided services. Please, feel free to contact us directly for any assistance you may need prior pacing a new reservation and thus making your stay with us even more memorable. Ombretta - The Guest Experience Manager

tokyo
Reviewed 3 weeks ago

a gorgeous hotel that you will never forget on your stay in Florence. Wonderfully appointed. Impeccable service. Ideally located. When you just want to chill, sip a Bloody Mary in the Winter Garden. Unbeatable

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1Thank warren D
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear warren D, We are spoiled by your amazing words and proud to know that you will keep forever extraordinary memories about our inspiring atmosphere all over the Palace and in particular at our bar, and about our impeccable service. Please, allow me to know when you're planning your next journey to Florence, so I could have the pleasure to...

La Jolla, California
Reviewed 4 weeks ago via mobile

Perhaps my most romantic birthday ever began when we checked into our 5 night stay at this gorgeous hotel. We had previously stayed twice at the Excelsior across the way so we already knew that the hotel was in a perfect location along the Arno River, 10 minutes from the Ponte Vecchio. The St Regis was absolutely wonderful. As a...

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2Thank lajollatravels
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear lajollatravels, Such amazing comment, from a loyal guest as you are, is invaluable. We are honored by the enormous trust you place in us so much to have you as our guests before and now another part of your family. It will be our pleasure to celebrate again with you all the notable event in your life together with...

Reviewed 4 weeks ago

I have stayed in a lot of luxury hotels all over the world but this is one of my favorites! Everything, from the decor of the room to the lobby and restaurant was amazing, including the service. The only downside I can think of was that there was no coffee machine in the room but we ordered room service every...

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1Thank joannail
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear joannail. allow em to tell you that it's always a delight to read that our dear guests have enjoyed our facilities, our decor and our impeccable service, as you are all that matters to us and to the entire St. Regis Florence family. It would be our sincere pleasure to welcome you back for many years to come. Ombretta...

Skovshoved, Copenhagen, Denmark
Reviewed 8 December 2016 via mobile

Outstanding! We are truly lost for words. The hospitality, the service, the quality, the finesse and the ambiance- everything even the smallest details are impeccable. If possible do reserve a room with river view- if not stay here anyway. We travel the world all the time - this place is special.

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1Thank Pernille J
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Pernille J. , Allow us to tell you that your amazing words leave us breathless. Our mission is to create unforgettable memories and we know that the attention to details and every even little extra step can make the difference in our guest’s experience. Waiting to surprise you again and again, all our best regards. Ombretta - The Guest...

Minneapolis, Minnesota
Reviewed 7 December 2016

I spent the last three nights at the St. Regis Hotel and was pleased beyond all expectations with the entire experience. Everyone is delightful and attentive. My room was GORGEOUS, quiet, and comfortable. I will definitely stay here again.

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Thank kkw24
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear kkw24, We highly appreciate your compliments about the amazing room we gave you and I’m glad to read you felt welcomed. Thank you once again for staying at The St. Regis Florence. It would be my distinct pleasure to personally welcome you back for your future holidays. Ombretta - The Guest Experience Manager

Zurich, Switzerland
Reviewed 7 December 2016

The wintergarden and the whole decoration of the xmas-spirits were simply amazing! We enjoyed our stay so much the staff was super nice and the location superb! I highly reccomend this grand hotel and we will come back for it! Thank you

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Thank Georgie M
St_Regis_Florence, Guest Relations Manager at The St. Regis Florence, responded to this review

Dear Georgie M, Allow me to thank you for your extraordinary review. We know how magical it is for our guests the prestigious and historic palace designed by Brunelleschi that today hosts our St. regis Flroence . During this period of the year, then, enriched by exceptional christmas decoration it is the perfect location to relax in a seductive atmosphere,...

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Staying in Santa Maria Novella

Neighbourhood Profile
Santa Maria Novella
Santa Maria Novella train station welcomes the majority of the people arriving in Florence, which might explain the hectic pace. Commuters and tourists come across the constant hustle and bustle of the station before exiting, taking a few steps and stopping amazed in Piazza di Santa Maria Novella. It is impossible not to admire the the square, housing one of the most charming basilicas in Florence. The area has plenty of local spots to taste Tuscan specialties, but don’t stop in the main streets alone; the narrower side streets always ensure satisfaction. The huge Parco Delle Cascine provides a solution to the need for a green area as well as a historic welcome in the form of a bronze statue of King Vittorio Emanuele II riding a horse.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Winter Garden by Caino
Winter Garden by Caino
Cuisines: Italian, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located in a sumptuous palace in the heart of the city, The St. RegisFlorence is a privileged base from which to experience Tuscany'stimeless attractions. A short stroll will bring you to the iconic Uffizi,Duomo or Ponte Vecchio’s elegant jewelry shops. Legendary for its history, Florence’s streets offer inimitable treasures.The St. Regis Florence offers 19 exquisite suites enriched with refinedfurniture and antique artworks, together with 81 elegant guestroomsdecorated with the prestigious Medici, Fiorentino and Renaissancestyles. ... more   less 

Additional Information about The St. Regis Florence

Address: Piazza Ognissanti 1, 50123, Florence, Italy
Region: Italy > Tuscany > Province of Florence > Florence > Santa Maria Novella
Price Range: £316 - £662 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Florence 5*
Number of rooms: 100
Reservation Options:
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Also Known As:
The St. Regis Florence Hotel Florence
Florence Grand Hotel
Grand Hotel Florence
Hotel Style:
#2 Business Hotel in Florence
#3 Family Hotel in Florence
#4 Spa Hotel in Florence
#5 Romantic Hotel in Florence
#7 Luxury Hotel in Florence
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Questions & Answers

Here's what travellers have asked, with answers from The St. Regis Florence staff and other travellers.
22 questions
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Flemington, New Jersey

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Questions? Get answers from The St. Regis Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of the Arno. Some rooms also have small balconies that are fun to use for drinks at sunset.”
 of 5 bubbles TomE437, 31 Dec 2016 | Read review
“River Room”
 of 5 bubbles georgiem344, 7 Dec 2016 | Read review
“Ask for a room with views over the river.”
  • Painting over our bed
  • The River Arno from the room
 of 5 bubbles RobH3, 24 Nov 2016 | Read review
“probably not worth the increased price for a river view.”
  • view of the city from room 512
  • Plaster art in the room
  • plaster art in the room
  • another room with a more intimate feel
  • bathroom amenities. Nothing left to need!
 of 5 bubbles TraumaJoe, 6 Nov 2016 | Read review
“River view with Balcony for a scene of the Arno River and the bridges”
 of 5 bubbles ramirog353, 31 Oct 2016 | Read review
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